INTRODUCING CLICK & COLLECT - THE NEW WAY TO RENT A CAR OR A VAN

Things have changed. And so have we.

As part of our 'Safety Programme', and to support the ongoing focus relating to social distancing, we have introduced an additional service called Click & Collect. With this service, you no longer have to enter our rental station, simply pick up your car or van keys directly at the car park reducing the amount of people you come into contact with. One of our team members will welcome you there to safely hand over the vehicle keys and the rental agreement to you.

 

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EUROPCAR CLICK & COLLECT

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 Book easily online 

Icon_tick.png Bypass the rental station and go directly to the car park

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 One of our team members will welcome you there to hand over the vehicle keys and the rental agreement at a safe distance

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 Drive away happy knowing that a 20 point vehicle hygiene check, accredited by the RAC is carried out between each rental!

 

HOW DOES CLICK & COLLECT WORK?

1) Select the location and dates for your rental using the menu above
 
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2) Select the vehicle you would like to hire and click on 'pay now'
 
Due to the nature of this process, Click & Collect at UK stations is only available for car and van prepaid reservations made by UK residents.
 
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3) Select the Click & Collect option from the list of extras available
 
Click & Collect is available to UK residents at every Europcar rental station in the UK (with the exception of London Paddington, London Kingston and London Victoria), and costs £5 per rental. The Click & Collect service will be confirmed within 8 working hours of your reservation being placed.
 
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4) We will contact you within 24 hours of your reserved pick up time (and at least 2 hours before the requested collection time) to confirm availability and to finalise the process
 
Please ensure you provide us with a valid telephone number.
 
We will call you to verify and approve your identity in accordance with clause 2.2.1 of our terms and conditions of hire and to validate your driving licence. Once we have successfully verified your identity, your booking will be confirmed and you will be sent your booking confirmation email. We will then let you know how to proceed upon arrival at our rental station. 
 
If, for any reason, we are unable to confirm your request or verify your identity we will discuss alternative options with you.
 
5) On arrival at the rental station one of our representatives will be waiting for you at your allocated parking area to conduct a safe distance handover of your rental agreement and vehicle keys
 
 

MOVE WITH FLEXIBILITY

Europcar provides both flexible adjustments and cancellation free of charge for all of our customers up to 48 before pick up. Change your booking at any time in the "Manage my booking" section.

- Enjoy free and unlimited modifications and

- free cancellations up to 48hr before pick-up

Same smart app. More mobility.

Download the Europcar mobile app for iPhone, iPad and Android now!

More information

About Europcar - car hire

Welcome to Europcar, a global leader in car and van hire. At Europcar you can rent a car or van from over 120 locations in the UK, or from any one of our 3500+ worldwide locations. With over 70 years of experience in the industry, you can be sure that whether you are looking for an economy or luxury car for a visit to London or Edinburgh, or need a van for a commercial job, Europcar will not be beaten on service. There are more reasons than ever to rent with Europcar, like our Delivery and Collect service to have your car or van delivered to you, or use our online check-in to complete any paperwork and pay whenever is convenient for you. Need a vehicle for more than 28 days? Long Term Hire is a flexible alternative to leasing, with a generous mileage allowance at a fixed monthly cost. Book your car hire online now!
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