What documents do I need to present at the Europcar counter when I pick up my vehicle?

To successfully pick up your rental vehicle, you’ll need to bring the following documents:

1. Your Driving Licence

• For UK licence holders: The paper counterpart of your licence is no longer valid. You’ll need to visit the DVLA online service “Share Driving Licence” at gov.uk/view-driving-licence to generate a one-time passcode. You’ll need your driving licence number, National Insurance number, and home postcode to get this passcode.
• For holders of the old-style paper licence: You’ll need to present photographic identification (e.g., a passport) when picking up the vehicle.
• If you’re renting in a country where your licence is not written in English: You’ll need an International Driving Permit (IDP), which must be accompanied by your regular driving licence.

2. Photographic Identification

• You’ll need a passport or national identity card as additional identification.

3. Proof of Address

• A utility bill or bank statement dated within the last three months, showing the same address as your driving licence.

4. A Valid Credit Card

• The credit card must expire after the return date of your rental.
• If you prepaid for your reservation, please bring the same credit card you used for payment.
• If you’re using a Europcar prepaid voucher, you must also present a credit card for the deposit and any charges not covered by the voucher.

For Additional Drivers:

• The same documents will be required for any additional drivers listed on your rental agreement.
  

For more details on the DVLA “Share Driving Licence” service and alternatives, please visit our DVLA Changes page or the DVLA website.