Question 1

Is the Europcar Lyon Saint Exupéry Airport branch open late at night or early in the morning?

Accepted Answer

The Europcar Lyon Saint Exupéry Airport branch offers extended opening hours, typically from early morning until late at night, to accommodate most flight schedules. To ensure a smooth arrival, we recommend providing your flight number during booking so our team can monitor any delays. Our airport agency is conveniently located to get you on the road quickly.

Question 2

Where exactly is the Europcar desk at Lyon Saint-Exupéry Airport?

Accepted Answer

The Europcar point de location at Lyon Saint-Exupéry Airport is situated in the dedicated Car Rental Area, accessible via a free shuttle service. Shuttles depart every 15 minutes from Level 0 of Terminals 1 and 2, ensuring a smooth transition to our agence. Please remember to present your driving licence and IDP to our team upon arrival.

Question 3

How do I find the car hire return area at Lyon Saint Exupéry Airport?

Accepted Answer

To return your car hire at Lyon Saint Exupéry Airport, follow the specific signs for "Location de voitures" as you approach the airport grounds. The dedicated return area is located near car park P5, where a free shuttle service is available to take you directly back to your terminal in just a few minutes.

Question 4

What happens if my flight to Lyon Saint-Exupéry Airport is delayed?

Accepted Answer

If your flight to Lyon Saint-Exupéry Airport is delayed, we will hold your car for up to 24 hours if you provided your flight number during booking. This ensures our team is ready for your arrival, even outside of regular hours. For a seamless experience, simply update your details via our website or app.

Question 5

How long does it take to drive from Lyon Saint Exupéry Airport to Lyon city centre?

Accepted Answer

Driving from Lyon Saint Exupéry Airport to Lyon city centre typically takes 25 to 40 minutes, depending on traffic conditions. The 30-kilometre journey is most direct via the A432 and A43 motorways. For a smooth trip, remember that driving is on the right, and our airport agency offers a wide range of vehicles to suit your needs.

Question 6

Is there a petrol station at Lyon Saint-Exupéry Airport to refuel before returning?

Accepted Answer

Yes, you can refuel at the TotalEnergies petrol station located directly within the Lyon Saint-Exupéry Airport complex. Conveniently situated near the car rental return area, it allows you to easily top up your Europcar hire. This on-site facility ensures you meet your fuel policy requirements seamlessly before your return flight to the UK.

Question 7

Can I return my car to a different airport?

Accepted Answer

Yes, you can return your rental car from Lyon Saint-Exupéry Airport to a different airport or agency. Our one-way service provides the flexibility to plan your journey across France or drop your vehicle at major hubs like Paris or Marseille. Simply specify your preferred return location during the booking process to view available routes.

Question 8

Are there any restrictions when driving from Lyon Saint-Exupéry Airport to another country?

Accepted Answer

You can drive your rental car from Lyon Saint-Exupéry Airport to most European countries, provided you notify our team and pay the cross-border fee. Restrictions vary by vehicle category, particularly for luxury models. Always ensure you carry your UK driving licence and check local requirements, like the Swiss motorway vignette, before crossing the border.

Question 9

Is priority service available at Lyon Saint Exupéry Airport?

Accepted Answer

Yes, priority service is available at Lyon Saint Exupéry Airport through our Online Check-in and Priority Desk options. This free service allows you to bypass the queues and collect your keys quickly after landing in France. It is an excellent way to start your journey across the Rhône-Alpes region without delay.

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