What additional services do you offer?
We offer a range of optional services designed to make your rental experience more convenient and tailored to your needs.
Available extras
Here are some of the most popular add-ons you can choose when booking:
- Additional Driver: Let someone else share the driving! Extra drivers are fully covered with Basic Protection when added to your rental.
- Out-of-hours Pick-Up & Drop-Off: Need to collect or return your car outside regular opening times? No problem—this service makes it easy.
- Delivery & Collection: We can deliver the vehicle to your home or workplace—and pick it up when you're done.
- Full Tank option: Prepay for a full tank of fuel at a competitive rate and return the vehicle at any fuel level—no need to refuel before drop-off.
- Roadside Assistance products: Add coverage for non-mechanical issues like flat tyres, lost keys, or locking yourself out of the car.
You can add any of these extras:
- While booking online
- Through our reservation centre
- Or directly at the rental counter
For pricing details and full conditions, check out our Tariff Guide.
Good to know: Mandatory charges
Some charges may apply depending on your circumstances. These are not optional and will be added automatically when relevant:
- Young Driver Surcharge: Applies to all drivers under 26. This is automatically calculated when you enter your age during booking.
- Driving outside the UK: Planning to drive across borders? Additional documentation and charges apply (e.g., EuropDrive or Cross-Border Pack).
- DVLA contact charge: If we need to verify your UK driver’s licence—for example, after an incident—this charge may apply.
- London congestion charge: This is a mandatory local government tax if your rental starts in the London Congestion Zone.