You are using an outdated internet browser. Please upgrade your browser to improve your experience and security by clicking here.
Log in
UK
Help
Menu
How can we help you ?
Search examples :
Drive abroad
Download my invoice
Modify my booking
Your previous program, still supported
Frequently asked questions
Book a vehicle
Rates and availability
Coverage packages & additional services
Vehicle selection and equipment
Electric vehicles
Payment & deposit
Driver licences and rental conditions
Corporate rentals
Manage or cancel a booking
Online check-in, car pickup & return, delivery
Check online and save time in station
Late or out of hours pick-up or return
Pick-up & return guidelines
Delivery services
Breakdown, accident support & damages
Invoices and after rental charges
Invoice requests
Tolls fines invoicing
Contact the customer service about my invoice
Privilege for you, your loyalty program
Explore benefits and join the program
Earn points, level up, enjoy rewards
Need help or support? We're here for you
Your previous program, still supported
VIP Member Service
My account, personal data
FAQ
Privilege for you, your loyalty program
Your previous program, still supported
Book a vehicle
Rates and availability
Coverage packages & additional services
Vehicle selection and equipment
Electric vehicles
Payment & deposit
Driver licences and rental conditions
Corporate rentals
Manage or cancel a booking
Online check-in, car pickup & return, delivery
Check online and save time in station
Late or out of hours pick-up or return
Pick-up & return guidelines
Delivery services
Breakdown, accident support & damages
Invoices and after rental charges
Invoice requests
Tolls fines invoicing
Contact the customer service about my invoice
Privilege for you, your loyalty program
Explore benefits and join the program
Earn points, level up, enjoy rewards
Need help or support? We're here for you
Your previous program, still supported
VIP Member Service
My account, personal data
Back
Your previous program, still supported
I have a Free Weekend Rental. How can I use it?
Are charge cards still given under Privilege For You?
Are Privilege rewards still available in the new loyalty program?
As a member of the new program, can I benefit from Privilege For You benefits & rewards in addition to my Free Weekend?
What are the unavailability periods of the Free Weekend reward for the year 2025?
Back