How can we help you ?

How do I use Octopus Electroverse to charge my EV? (Step-by-step guide)

Charging your EV is straightforward with Octopus Electroverse. Here's a step-by-step guide:

1. Setting Up Your Electroverse Account

- Sign up to Electroverse here and create a free account. Add your preferred payment method (debit/credit card or Apple Pay) for seamless transactions.

2. Choosing Your Charging Method

- Electroverse App: Locate a charger in the app, tap 'Start Charge', and follow instructions. Monitor charging progress and cost in real time.

- Electrocard (RFID): Request a free Electrocard through the app. Tap it at the charger to start and stop charging.

3. Connecting to the Charger

- Untethered chargers: Use the Type 2 cable in the vehicle, plug into your EV and the charger.

- Tethered chargers: Plug the attached cable into your EV.

- Authentication and billing are handled by the app or Electrocard.

4. Monitoring and Stopping the Charge

- Monitor charging in the app, stop via the app or tapping the Electrocard on the charger unit when desired.

5. Payment and Billing

- Fees vary by network, power, and country. All rates are shown in the app before you start. Payments are processed automatically, and VAT-inclusive invoices are available.

6. Additional Features

- Route planning in the app calculates journeys based on battery capacity.

- Compatible with Apple CarPlay, Android Auto, and Android Automotive OS.

For detailed info, see Europcar UK Knowledge Hub:

- Charging an EV

- Types of EV Chargers

- Where to Charge

- Find a Charger

- Top Charging Tips

- Octopus Electroverse FAQ

Was this information helpful?
Thank you for your feedback! This will help to improve the Help Center.

Can't find the answer to your question?

Was this information helpful?
Thank you for your feedback! This will help to improve the Help Center.