Specific Terms per country
Please consult the specific hire requirements of the country where you will hire the vehicle using the corresponding listbox. Hire conditions per country are subject to change without prior notice. Please check at pick-up time.
Please select a country
Click here to download the terms and conditions for Abu-Dhabi
Tax:
5%
Additional driver:
Dhs.25/day/driver with a maximum amount of Dhs.150/driver/ Rental Contract
Max 3 additional drivers are allowed
Age:
Min age - 21 years old & Max age - 75 years old
Extra charge of AED 500 will be charged for young or senior driver
Airport surcharge:
AED 25 airport surcharge will be charged at Abu Dhabi Airport (24/7 Station)
Rental deposit:
Deposit amount of the estimated rental charges plus AED1500/- will be locked on client’s credit card.
Debit Card / Cash is not accepted for the deposit, Only credit card deposit is accepted.
Accepted Credit cards & other means of payment:
Visa, Mastercard, American Express, Samsung Pay, Apple Pay.
Chauffeur driven service:
Please contact "limo@europcar-uae.com"
Delivery / Collection:
In Abu Dhabi minimum charge of Dhs.30/- each way will be charged.
Dubai & other emirates will be charged min of AED 300 depending on distance.
Driving license:
UAE Driving License is a must for All Residents from any nationality
Residents of Gulf Countries (GCC) can drive with their GCC Driving License
National Driving Licence is accepted from visitors who are citizens of these countries (UK,
USA, FRANCE, JAPAN, BELGIUM, HOLAND, SWITZERLAND, DENMARK,
GERMANY, ITALY, SWEDEN, GREECE, AUSTRIA, IRELAND, SPAIN, NORWAY, else International Driving licence is a must for visitors who are citizens of other countries.
TURKEY, CANADA, POLAND, SOUTH KOREA, FINLAND, SOUTH AFRICA,
AUSTRALIA, NEWZEALAND, ROMANIA, SINGAPORE, HONG KONG, PORTUGAL,
LUXEMBOURG, SLOVENIA, LATVIA, LITUANIA, CHINA & HUNGARY).
Fuel:
Fuel Policy is Full to Full.
20% service charge will be added to the refueling cost.
Insurances:
Rates include standard insurance with excess of AED [1200-3500] varies per car category.
Full insurance is provided upon request at 20-100 AED per day depending on the vehicle category.
One-way rentals:
1) Domestic:
Domestic one way between the emirates of UAE is allowed.
2) International:
International one-way rental is not allowed.
Other services:
Additional charges are applicable for Nav/GPS system, tracker system, child/baby seats, Spare-key,or any other additional service requirements.
Restriction of use:
a) In violation of traffic and other regulations;
b) For illegal actions;
c) For re-renting
d) For driving on terrain or roads that are not suitable for the Vehicle;
e) On rallies, off roading or racing events.
Use of Winter Tyres:
Winter Tyres are not required.
Specific note:
To hire a car the driver needs valid passport or ID, driving licence and credit card
Please read EC ABU DHABI DETAILED RENTAL TERMS AND CONDITIONS for more details.
Click here to download the terms and conditions for Albania
Tax:
20%
Airport Sucharge:
18 euro/rental (VAT inclusive)
Age:
Min age - 21 years old
Max age - 70 years old
A Young Driver Surharge will be applied for drivers of 21 to 23 years old.
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least two years. International driving licence not mandatory.
Cash Rental deposit :
Not available.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group.
Details are available from Europcar Reservation office
Delivery / Collection:
Available Within and Outside City limits upon request.
One-Way Rentals:
A) Domestic: Available between Europcar stations.
B) International: Not Available.
Other Services:
All Child safety seat, Snow Chains, Snow Tyres, Navigation System (NAV).
Chauffeur Driven Service:
Not available.
Restriction to use :
Bulgaria and Bosnia and Hercegovina are not allowed.
Others:
Charges may apply when cancelling a service within 24 hours of the pickup time.
Click here to download the terms and conditions for Andorra.
Tax:
4.50%
Additional driver:
15 euros daily, max 150 euros per rental.
Age:
Young driver charge 21-25, charge per day 15euros, charge per rental 150 euros.
Airport Surcharge:
None.
Driving licence:
Held for at least two years.
Cash rental deposit:
Only credit cards accepted.
Credit Cards Accepted:
Visa, Mastercard.
Delivery / Collection:
45 euros. On requesst, from Monday to Friday.
Driving licence:
Internation driving licence not request. Only in european caracters. Minimum 2 years driving experience.
Fuel:
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply.
One-Way Rentals:
|
A) Domestic : Not available. B) International : Not Available.
|
Crossborder:
Not accepeted.
Other:
No Show fee 95 euros or 100% of rental if lower.
Tax:
5%
Airport Surcharge:
Cars rented at Europcar locations in the airport are subject to a surcharge of 35USD
Age:
Minimum age is 21 Young Driver surcharge will be charged for renters under 25 years for car groups higher than Intermediate
Additional Driver:
Any Additional driver must meet Europcar requirements regarding age, driving licence and mean of payment 7 USD / day, maximum 70 USD / rental
Driving licence:
Minimum 12 months or 21 years old for MDMR / ECMR / ECAR /EDMR/ CDMR/ DDAR Minimum 24 months or 25 years old for IFMD /DMMR / IFAD / SFMR / SFAD / SFAR / PFAD / IFMR / FPMD/ MFMR Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Cash Rental Deposit:
Cash deposit is allowed
Credit Card Accepted:
Visa and MasterCard
Insurances:
LDW - Excess from 2300USD up to 8200USD, according to the rented car group
SPCDW - 0 Excess, subscription according to the rented car group
SPTHW- 0 Excess, subscription according to the rented car group
Delivery/ Collection:
60USD for all groups
One-Way Rentals:
A) Domestic: Not available.
B) International: Not available.
Other Services:
Terms and conditions are subject to change without prior notice.
Restriction of Use:
Circulation limited to the province of Luanda Circulation outside the province of Luanda requires authorization and the subscription of the insurance SPTHW is mandatory.
Chauffeur Driven Service:
available
Fuel:
1.8USD/Liter petrol + 40USD service charge
1.3USD/Liter Diesel + 40USD service charge
Tax:
20%
Additional driver:
10 EUR per day Max 40 EUR for the whole rental
Age:
Min age - 21 years old Max age - 75 years old
Airport surcharge:
N/A
Airport station 24/7 service
Cash rental deposit:
Cash rental deposit is not accepted Only credit card deposit is accepted. Maestro card is not ccepter for deposit. The deposit will be automatically unblocked within 30 days after blocking the amount.
Chauffeur driven service:
15 EUR per day. For more information, please contact info@europcar.am
Credit cards accepted:
Visa, Mastercard, American Express
Delivery / Collection:
in town - 15 EUR, outside town - 0,5 EUR per km
Driving licence:
International driving license is required only in case the national driving licenses are not valid in Republic of Armenia or not given in Latin letters. Driver's license issued in countries that have signed the Vienna Convention are valid In the Republic of Armenia. International driving license is required for the citizens of USA, Canada and Australia. The list of countries signed the Vienna Convention can be found here.
Fuel:
The vehicle is provided with a full tank and it should be delivered back with the same full tank. Refuelling costs 1 EUR for 1 litre.
Insurances:
Rates include standard insurance with excess /350-800 EUR/ depending on the vehicle category. Full insurance is provided upon request at 20-50 EUR per day depending on the vehicle category.
One-way rentals:
1) Domestic: In town - 15 EUR Outside of the town - 0,5 EUR per km 2) International: Cross border one way rental is allowed only for Nagorno Karabakh/Stepanakert (230 EUR) and Georgia /Tbilisi (170 EUR). When entering the territoty of Georgia, the driver shall be obliged to obtain Compulsory Georgian Insurance during the full period of hes/her stay in Georgia, otherwise there is a penalty of 50 EUR.
Other services:
Baby seat 10 EUR per day, max 40 EUR GPS 10 EUR per day, max 40 EUR Wifi Router 5 EUR per day, max 20 EUR
Restriction of use:
The Vehicle may not be used: a) in violation of traffic and other regulations; b) for illegal actions; c) for re-renting d) for driving on terrain or roads that are not suitable for the Vehicle; e) on rallies, test drives or racing events;
Use of Winter Tyres:
Tyres are provided in winter without any extra charge
Other:
To hire a car the client needs valid passport, driving licence and credit card.
Loss of vehicle registration card 100 EUR.
Loss of airport parking card 100 EUR.
Loss of car key 200-300 EUR.
Tax:
10% Goods and Service (GST)
Premium Location Surcharge:
Included in your rental charges when applicable and details are available from Europcar Reservation Office. When applicable the rate is displayed in your rental agreement.
Age:
Minimum 21 or 25 years according to the car group. Additional Young Driver surcharge applies for drivers under 25.
Additional Driver:
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Driving licence:
Full unrestricted driving licence and international drivers license in English.
Cash Rental deposit:
Cash Rental Deposit not available. Credit card pre-authorisation of rental charges will be taken at time of pick-up. Additional bond may also be pre-authorsied on your credit card at time of pick up.
Credit Cards Accepted:
American Express, Diners Club, Master Card, Visa.
Covers:
Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee (DLF) may be purchased at extra cost on certain vehicle categories, including Premium, Medium, Snow Cover and Unsealed Road Cover. There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.
Delivery / Collection:
Maybe available Within and Outside City limits.
One-Way Rentals:
A) Domestic: Available between Europcar stations. B) International : Not available.
Other Services:
Navigational Unit and Child Seats. There are some toll roads which include an obligation to pay Tollaust Pty. Limited ACN 050 538 693 (“Linkt”) a Service Fee of $3.30 (inc GST) for each calendar day on which you use a toll road in addition to payment to Linkt of the applicable tolls
Restriction Of Use:
You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and above the Snow Line is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited. You must refer to full terms and conditions of rental available at europcar.com.au for full details.
Chauffeur Driven Service:
Not Available.
Tax :
21%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 years for all car group. No maximum age limits. A Young Driver Surcharge will be applied for drivers of 21 and 22 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
International Driving licence Mandatory.
Cash Rental deposit :
Not available. Major Credit cards only.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group. Details are available from Europcar Reservation office.
Delivery / Collection:
Available Within and Outside City limits upon request. Details are available from Europcar Reservation Office.
One-Way Rentals:
A) Domestic: Available between Europcar stations, except for Ushuaia.
B) International: not available.
Other Services :
Child safety seat (15-30kg, 33-66lbs), Toddler safety seat (9-18kg, 20-40lbs), Ski Rack, Snow Chains, Snow Tyres, Navigation System (NAV).
Restriction Of Use :
Cross border is only allowed to cross the rgentinian border to Chile and under request. Cross border requests should be submitted together with a copy of the driver's passport and driving license with at least 96 working hours prior the date of rental. An International driving license is mandatory to drive a car in Argentina.
Chauffeur Driven Service :
Not Available.
Others :
Charges may apply when cancelling a service within 48 hours of the pick up time and for not ever showing to pick up the car ("No Show").
For full terms and conditions, please click here.
Taxes/fees:
20% VAT plus 1% contract fee (only from total amount of EUR 150 incl. 20% VAT)
Additional driver:
Charge for each additional driver, per day of rental - EUR 7,27 incl. VAT/fee, max. EUR 72,72 incl. VAT/fee.
Age:
18 years for drivers, A minimum age of 18 applies to drivers of all vehicle categories; the driver must have held his or her driving licence for at least 1 year. Exceptions apply in respect of the car category (ACRISS Code) XTMR, for which the driver’s required minimum age is 27.
Airport surcharge:
Charge for vehicle pick up at an Austrian airport: One-off charge, 19% on basis rental fee net before tax.
Cash rental deposit:
Payment of the deposit in cash is not permitted. The method of calculating the amount of the deposit is based on the tentative price of the rental as well as a security premium of EUR 850,- up to a maximum of EUR 3,000.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Visa, Diners Club/Discover, Master Card, JCB (Debit cards are excluded)
Delivery / Collection:
Delivery/Collection of vehicle inside the city limits, per way - EUR 18,18 incl. VAT/fee and Delivery/Collection of vehicle outside the city limits, per way - EUR 1,21 incl. VAT/fee. Line 2 Line 3.
Driving licence:
Europcar requires submission of the following documents: - Personal identity card or passport, a driving licence valid in Austria, in Latin script, and an European/or international driving licence in combination with a valid national driving licence plus the current address details, no P.O. box permitted Line 2 Line 3.
Fuel:
Service surcharge for refuelling in Austria: EUR 30,- incl. VAT plus fuel price/ as published weekly in the fuel price monitor of the Austrian Ministry of Science, Research and Economy Line 2 Line 3.
Insurances:
All rental vehicles are covered by liability insurance pursuant to the applicable statutory rules in Austria, with a maximum sum assured of EUR 15 million. Damage to the rental vehicle is not covered by this statutory liability insurance, nor are the passengers and the items of property accompanying them covered by this insurance. Line 2 Line 3.
One-way rentals:
1) Domestic: "One-way fee if vehicle is returned abroad - max. EUR 2.424,- incl. VAT/fee " 2) International: One-way fee if vehicle is returned in Austria, per rental agreement - for cars EUR 0,- and for van/trucks max. EUR 2.424,- incl. VAT/fee.
Other services:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditionsLine 2 Line 3
Restriction of use:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditionsLine 2 Line 3
Use of Winter Tyres:
Wintercover, per day of rental - EUR 2,42 incl. VAT/fee (included in most tariffs) Line 2 Line 3
Specific note:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditionsLine 2 Line 3
Other:
Subject to change without guarantee, typos and errors.
Travel outside Austria:
The driver is advised to obtain written consent from Europcar.
Basic cover package, per day of rental:
If not included in the booked tariff - max. EUR 59,99 incl. VAT/fee
Non waiveable Excess for liability reduction in the event of damage and/or theft (Basic cover package) max. EUR 1.950,- incl. VAT/fee
Medium cover package, per day of rental (cars) can only be booked in connection with the Basic cover package - max. EUR 29,- incl. VAT/fee
Non waiveable excess for liability reduction in the event of damage and/or theft (Medium cover package) max. EUR 975,- incl. VAT/fee
Premium cover package, per day of rental (cars) can only be booked in connection with the Basic cover package - max. EUR 49,- incl. VAT/fee
Non waiveable Excess for liability reduction in the event of damage and/or theft (Premium cover package) EUR 0,01 incl. VAT/fee
Additional cover for windscreen, rims and tires, per day of rental max. EUR 12,- inkl. Steuern
Accident cover for passengers, per day of rental EUR 6,06 incl. VAT/fee
Surcharge for young drivers under the age of 25, per day of rental EUR 7,27 incl. VAT/fee - max. EUR 72,72 incl. VAT/fee
Charge for vehicle pick up at an Austrian railway station:
One-off charge, 10% on basis rental fee net before tax
Diesel option, per day of rental:
EUR 4,- inkl. Steuern
Trips abroad, per rental agreement:
Surcharge for crossing frontiers to the Czech Republic, Slovakia, Hungary, Slovenia and Croatia - EUR 42,42 incl. VAT/fee
Trips abroad, per rental agreement:
Surcharge for crossing frontiers to Greece, Poland, Bosnia & Herzegovina, Serbia, Montenegro, Macedonia, Bulgaria and Romania - EUR 121,20 incl. VAT/fee
Logistics fee for provision of brand/model guarantee, per rental agreement:
Max. EUR 100,- incl. VAT/fee
Child safety seat, per seat per day of rental (max. 5 days):
9-18 kg (9 months-3.5 years) & 15-36 kg (3.5-12 years) & 0-13 kg (0-9 months)
Snow chains, per pair per rental agreement:
EUR 42,42 incl. VAT/fee
Navigation system, per day of rental:
EUR 10,- incl. VAT/fee
Wlan Hotspot, per day of rental:
EUR 10,- incl. VAT/fee
Special cleaning:
at cost
Additional mileage, per km:
max. EUR 1.82 incl. VAT/fee
Handling fee for use of mobility guarantee, in the event of driver`s negligence:
EUR 84,- incl. VAT
Handling fee in the event of loss or theft of car keys and/or vehicle documents:
EUR 84,- incl. VAT
Costs of lost or stolen car keys:
at cost
No-show charge:
max. EUR 95,- (not subject to tax)
Cancellation fee, if rent has been paid in advance and cancellation is done less than 48 hours before reserved pick up time:
EUR 50,- (not subject to tax)
Handling fee for processing traffic fines:
EUR 30,- (not subject to tax)
Handling fee for administration of damage events:
EUR 42,- incl. VAT
Out-of-hour fee:
Surcharge for pick-up outside opening hours - EUR 54,54 incl. VAT/fee
Cargo securing equipment/lashing straps, per day of rental:
EUR 9,50 incl. VAT/fee
Currency Conversion fees:
for total charge 3,25%
Reminder fees for default of payment:
EUR 18,- (not subject to tax)
For full terms and conditions, please click here.
Tax :
18%
Airport Surcharge:
Free of charge
Age:
21 years old for all car groups
Additional Driver:
Free of charge, the second additional driver is available at 5 euro per day, the third additional driver is at 5 euros per day
Driving licence:
1 year for all vehicles except LDAR, SFAR, FFAR and SVMR (2 years)
Cash Rental deposit:
250 EUR ( Cash not acceptable)
Credit Cards Accepted:
Master Card and Visa.
Insurances:
CDW and THW are mandatory
Delivery / Collection:
Amount: 15EUR / Included: 35KM / Charge per ADD KM: 0.2KM, Amount: 110EUR / Included: 260KM / Charge per ADD KM: 0.2KM
Other Services:
Chauffeur service, Roadside assistance
Restrictions of use:
Dependent on driver age and type of vehicle required
Chauffeur Driven Service:
40 EUR excluding VAT
One-way rentals:
1) Domestic:penalty 1000EUR
2) International:penalty 1000EUR
Fuel:
Fuel type - Diesel: Pump fuel price/liter: 0.35. Refuelling charge price/liter: 0.85
Fuel type - leaded: Pump fuel price/liter: 0.5. Refuelling charge price/liter: 1
Fuel type - Super Unleaded: Pump fuel price/liter: 0.7. Refuelling charge price/liter: 1.2
Click here to download the terms and conditions for Belarus
Tax:
20%
Additional driver:
12 EUR per rental
Age:
18-99
Cash rental deposit:
Not accepted
Chauffeur driven service:
Yes
Credit cards accepted:
Visa, Master Card
Delivery / Collection:
12 EUR (incl tax)
Driving licence:
International driving licence, minimum 1 year
Insurances:
Basic, Medium, Premium, SPTHW, SPCDW
Restriction of use:
War zones
Use of Winter Tyres:
Mandatory from 1st Dec till 1st March
Tax:
21%
Eco tax: 4,5 € VAT Excluded
Airport Surcharge:
Details are available from Europcar Reservation Office. 55€ VAT excluded for the airport and railway stations
Age:
From 19 to 30 years depending on the car category. Please check the "Age requirements" here.
Additional Driver:
If the renter pays and Additional driver charge, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least one year, according to the car group AND in compliance with Belgian legislation. In case of doubt, contact the Europcar Reservation Office or the checkout station.
Cash Rental deposit:
Only available for Compact & Economy
Credit Cards Accepted:
American Express, Diners Club, JCB, Master Card, Visa.Two credit cards required for some cars. Details are available from Reservation Office.
Insurances:
Delivery / Collection:
Available Within and Outside City limits.
One-Way Rentals:
A) Domestic : Available under specific conditions. Please contact our Reservation Office for more information.
B) International : Details are available from Europcar Reservation Office.
Other Services:
Navigation System, Winter Tyres, Baby Seat.
Restriction Of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Not available in Belgium
Full terms and conditions:
Click here to download the terms and conditions for Bolivia(In English)
Click here to download the terms and conditions for Bolivia(In Spanish)
Tax:
Subject to change according to government laws 16% of products and services.
Additional driver:
The price for adding an additional driver is USD 6, not including taxes. The rental company charges per young / senior driver are applicable to all additional drivers.
Additional charges:
Additional charges apply for the navigation system, child seats, booster or any other additional requirements.
Additional services to pay locally:
All additional equipment or service must be requested at the time of booking and must be paid directly to the rental company when removing the vehicle. All prices are subject to change and the rental company reserves the right to modify them without prior notice.
After your rent:
In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company will try to contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction. Important: to facilitate the comparison between different companies, we have standardized the names of these charges. Keep in mind that the names used by the rental company of your reservation may be different.
Age:
The minimum driving age is 21 years, for all categories except city cars (MDMR, EDMR, HDMR, HDAR, NDMR). A surcharge for young drivers of USD 4 per day + taxes will apply to all drivers between 18 and 21 years old.
Airport surcharge:
USD 10 plus taxes for rent. Our offices are located inside the airport, International departures sector. Please provide us with your flight information, airline, country of origin, email and your cell phone number. Our representative will be waiting for international / national arrivals to pick it up. Call us: +591 76630118 - +591 77285833 - +591 77205118. Included without cost within the urban area. It will have a cost if the assistance that is required is outside the city. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118.
Cash rental deposit:
SECURITY DEPOSIT USD 2,000.00 During collection, the main driver will be blocked with a US $ 2,000.00 security deposit on your credit card. The card must be enabled to make purchases in Bolivia. Debit cards and cash will not be accepted. The office staff will confirm the exact amount of the deposit.
Credit cards accepted:
American Express MasterCard Visa This company [does not accept] prepaid, rechargeable or virtual cards, or any other type of card that does not have the stamp.
Delivery / Collection:
Assistance in Route Resupplay of fuel: A. Tank full to full tank: if the vehicle is returned full tank will not be charged refueling service charges. B. Tank full option; it is paid in advance at the beginning of the rent 0.89 ctvs. dollar per liter it is no longer necessary to load the fuel tank at the time of the return. No refunds are made for fuel not consumed when the rental ends. For customers who rent more than three days, this service is recommended. C. Fuel refill; If the car is not returned with a tank full of fuel or this service was not contracted, Europcar Bolivia will charge 1.07 ctvs. of dollar per liter of fuel. Driver service Mileage Vehicle washing International insurance One Way International permit Equipment for income from Uyuni salar Special equipment for companies Maintenance GPS navigation system Satellite Gps for companies.
Driving licence:
A valid driver's license must be at least 1 year from the first issue, no international license is required for up to 6 months in the country.
Documentation:
Passport or identity card Driving license Credit card Fuel: You will be given the vehicle with the fuel tank full or partially full. You must leave a deposit to cover the cost of the fuel. The office staff will check the corresponding amount on your credit card. You must return the vehicle with the same amount of fuel with which it was delivered. Grace period: 59 minutes The late refund will correspond to a full day charge at the local rate available.
Insurances:
Deductible for collision damage, for theft, total loss. The charges may vary according to the car category. The data is available at the Europcar offices. Basic coverage of CDW / THW In case the bodywork is damaged during the rental, the maximum amount that could have to pay would be the so-called "franchise for damages". The coverage will only be valid if the terms of the rental agreement are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or bottom), fees (such as towing or unused time) or objects within it (such as child seats, GPS devices or personal effects) would be contemplated. Damages or accidents must be reported immediately to activate CDW / THW; otherwise, the full values of the damages themselves and third parties involved will be charged to the customer's credit card. 10% damage administration fee. Failure to comply with the terms and conditions of the lease (for example, if the vehicle is misused or driven recklessly or under the influence of alcohol or drugs or if EUROPAR is not informed within 02 hours of the occurrence of the accident, between others). , the client will lose the protection that he contracted and will be responsible for the total cost of repair and / or replacement of the vehicle. None of the protections described above covers traffic infractions, loss of personal property, cost will be the sole responsibility of the client, or judicial or extrajudicial costs. When the customer rents an EUROPCAR vehicle, he is responsible for returning the vehicle in the same condition in which it was delivered. Liability insurance (TPL) This covers the responsibility of the driver for injuries or property damage contemplated in the policy. It does not cover, however, possible injuries to the driver or damage to the rental vehicle. The coverage will only be valid if the terms of the rental agreement are met. The value will depend on the car group. TPL- Third-party liability insurance includes limited coverage. The SLI coverage is independent of the mandatory TPL coverage and is available with an additional charge per day plus applicable taxes, for all types of vehicles. Immediately inform the offices about the damage or accident occurred within 24 hours of the event, otherwise you will be charged for all damages. Extraterritorial insurance: it is obligatory for when the client leaves the country this insurance covers him own damages. There is no coverage if security measures are not used when the vehicle is left unattended or if the tenant can not return the keys or for damages caused by the negligence of the driver or tenant. Or when his collision is with a fixed object. In case of extraterritorial insurance only covers own damages does not cover partial theft or total theft. Extraterritorial insurance must be requested 5 business days in advance, if you do not have the correct documentation you could be forced to return from the border or you could be subject to paying a considerable fee. Assistance in Bolivia for RAC vehicles. The same extraterritorial permit can be requested at the counter, but you must wait 5 business days and pick it up at our offices. Supplementary insurance In the event of an accident, this package only contemplates the payment of half the deductible of the CDW / THW coverage as a result of a collision, theft, rollover and total loss of the vehicle. It includes the protection in case of personal accidents (PAI) and double coverage in relation to CDW in case of damage to third parties. The minimum age required to contract this package is 26 years for the main driver Immediately inform the offices about the damage or accident that occurred, otherwise you will be charged for all damages. The loss of profits due to the deterioration of the vehicle will be calculated using the agreed rental price. This protection does not cover damage from broken tires, tires and windshields. It does not cover the loss of accessories such as tires, emergency tires, tires, radio, speakers, headrests and mirrors, among others. The theft of engine parts or components is also not covered. SLI Europcar offers to increase liability coverage up to $ 150,000.00. PAI This insurance provides peace and confidence that personal protection accounts for medical expenses in the event of an accident in the vehicle. The insurance is for the driver and extends to the occupants of the vehicle, provided that the allowed number of occupants is not exceeded. Charge per day. Coverage: Medical expenses of up to $ 4000 per occupant. Permanent disability up to $ 20,000 per occupant. Death up to $ 20,000 per occupant. Funeral expenses of up to $ 1000 per occupant. Declination of basic coverage CDW / THW The CDW is optional and is usually purchased by customers who are not covered by damage or loss of the vehicle by your credit card company (or insurance linked to a credit card). For your own protection, we prefer that all customers submit a valid letter or proof of coverage from the issuer of their credit card with a verifiable phone number and / or email address to confirm that CDW coverage is provided by your credit card In case the fare does not include CDW, passengers will be able to reject CDW, USD 2500 will be blocked more credit card guarantee for cars and USD 3000 for SUV, Pick up and Van and will be refunded when the vehicle is returned safe.
One-way rentals:
1) Domestic: Available between Europcar rental centers.If you decide to rent a vehicle at an office and return it to a different one, the rental company may charge you a one way fee for expenses incurred when you have to return the vehicle to the removal office. You must inform us in advance if you wish to make a one way reservation. On the other hand, if you return the vehicle in an office different from the one established in your reservation, the rental company will penalize you with an extra charge. We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company. If you decide to rent a vehicle in an office and return it in a different city the rates vary according to the branch minimum 3 days of rent. Sipp codes not allowed MDMR, EDMR, HDMR, HDAR, NDMR. The category MDMR, EDMR, HDMR, HDAR, NDMR can only be used on paved roads within the urban radius of the city. 2) International: The rates vary according to the route that the client makes, minimum 3 days of rent. Subject to cost and availability, request 7 days in advance. Available between Europcar rental centers must be paid for the countries of: Peru, Chile, Argentina, Brazil, Paraguay, making an advance procedure contact +591 76630118 - +591 77285833 - +591 77205118.
Limited mileage:
The kilometers are limited to 100 km per day, where additional kilometers will be charged @ 0.30 - 0.55 / km varies according to the group and the category of the vehicle. Free mileage: "Circulation It must only circulate on asphalt roads, it is forbidden to drive on dirt roads, unauthorized roads, gaps and rivers, paved roads or that compromise the condition of the vehicle, an exception may be made only with the approval of the National Management. Insurance It must be taken in a mandatory way: Protection against shocks, accident or theft. Protection for third parties. Protection tires and windshields. Extraterritorial protection for own damages. Loyal customer This promotion applies to our clients who do not have a negative background with the company. Promotions No other promotion applies. Speed The Ministry of Government reported the approval of a Supreme Decree that temporarily modifies the Traffic Code Regulation to establish "maximum speeds" on roads and highways throughout the country. The norm establishes maximum speeds of 60 kilometers per hour for dirt roads and 80 kilometers per hour for paved roads, the decree establishes according to an institutional bulletin. Warranty During the collection, the main driver will be blocked the credit card, a security deposit of USD 2,000. No guarantee will be accepted in cash. The office staff will confirm the exact amount of the deposit. Rental The rental payment will be made in advance. Does not include assistance in suto. Does not include assistance en route. Does not include vehicle maintenance. It is invoiced for the days established in the contract if the client returns before the partial or total rent is not reimbursed. If you fail to comply with any of the aforementioned points, you will proceed to pay your rent at the normal rate of 100km per day. Prepaid: If the passenger returns the car before the agreed rental period for any reason, he will not be entitled to a refund for the days not used. No refund will be granted to the customer who does not pick up the vehicle at the time the rental starts and who has not done so. cancelled.
Services outside opening hours:
Please contact us if you wish to pick up or return the vehicle outside of the opening hours of the office (either due to delay or change of plans). If so, the service will have an additional cost. The cost of this service is USD 19.00, not including taxes.
Terms and conditions of additional services:
All additional equipment or services are subject to local taxes and sales taxes. If you require additional equipment, you must leave a deposit at the rental office when picking up the vehicle.
Vehicle replacement:
Replacement of the car subject to availability and must be requested to the station. In the event of an accident, the passenger will be fully responsible for any transport or towing costs of the car to the Europcar station. This service is limited by geographical distance. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118.
Traffic fines:
The hirer undertakes and enforces the enforcement of traffic rules and laws and also the instructions issued by the authority and its agents while using the rented vehicle, assuming full responsibility for penalties, fines or fines for traffic violations or violations of the municipal law or by any competent authority. Therefore, it is the responsibility of the tenant or any of the authorized drivers to pay the expenses that may be imposed on the owner. For all purposes, even for the events mentioned in the preceding paragraphs, the Lessee irrevocably authorizes the Owner, so that by charging your credit card deferred charges can be charged, these charges correspond to the amounts of the fines due, to violations of the traffic law made during the rental period, as well as the amounts owed due to damage to the leased vehicle or to third parties. In cases where the payment is not made through a credit card, the charges on the indicated items will be reflected in the direct invoice to the company or person leasing the vehicle, this person or company being responsible for the final payment.
Condition of the vehicle:
The vehicle must be returned, normal expected wear, in the same conditions as when it is rented. If special cleaning is required, a separate charge of USD 10 to USD 35 will apply depending on the return status of the vehicle cleaning. It is forbidden to smoke inside the vehicle, handle animals or spill liquids that stain the upholstery, with a charge of additional rental days, for the time the vehicle is kept out of service for special cleaning.
Local charges:
This section shows the charges that must be paid at the rental office. These charges depend on the place of collection, the driver and the type of journey that will be made with the vehicle. This section does not include additional charges that will be applied at the rental office for fuel, child seats or other additional services. Consult the terms and conditions of your reservation if you wish to obtain information on other possible applicable charges. You are responsible for all charges and penalties, including toll charges, congestion charges and traffic fines.
Unlimited mileage:
Circulation: You should only drive on asphalt roads, is prohibited to drive on dirt roads, unauthorized roads, lagoons and rivers, paved roads or that compromise the condition of the vehicle, an exception can only be made with the approval of the National Administration.
Insurance: The following insurance must be compulsory
Protection against blows, accidents or theft.
Protection for third parties.
Tyre and windscreen protection.
Extraterritorial protection for own damage.
Use of tires:
2nd Mandatory Tire for remote routes (eg Salar de Uyuni-Beni Yungas). Special tires for dirt roads Special tires for gravel roads In special circumstances the use of earth or gravel tires is mandatory in Bolivia. In the case of dirt or gravel, vehicles can only circulate with tires for this type of terrain with a specific specification mark. Drivers must use this type of tire or they will be subject to the payment of fines and replacement of tires. If you find a driver with asphalt tires on gravel you can be charged up to $ 60 fine plus the replacement of tires if they are damaged. If the vehicle hinders the traffic or it is abandoned, the fine will be double depending on the distance and charges.
Use of vehicles:
The lessee undertakes not to allow anyone to drive the rented vehicle unless it has been authorized by Europcar. The hirer agrees that neither he nor any of the additional drivers mentioned will use the vehicle through unpaved roads, crossing rivers, lakes or other water areas that endanger the operation or the integrity of the vehicle. In addition, towing objects, racing and fun driving, roads in poor condition, teach driving, rent the vehicle without permission from Europcar. Failure to comply with the same will make you liable for paying resulting damages and fines. Some driving restrictions may apply to drive in certain areas the data is available at the offices of Europcar Bolivia. It is forbidden to travel through gaps, unauthorized routes, rivers. One additional driver is allowed because of insurance restrictions.
City Cars:
Vehicles with the MDMR, EDMR, HDMR, HDAR and NDMR acriss have the following restrictions.
• Circulation only within the city, can not pass tolls and tolls interprovincial, interdepartmental or restricted areas.
• Applies to Suzuki Alto, Hyundai Eon, Suzuki Celerio and Hyundai i10 vehicles.
• Use within geographic boundaries and designated areas.
• No stone roads and compromise the use of the vehicle.
In case of breach of any of the points mentioned above, a fine of USD 100 per day will be applied.
Early return of vehicle
If the customer returns the vehicle before finishing the rental, no refund will be issued.
Tax:
10%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental Deposit:
Not available.
Credit Cards Accepted:
American Express, Diners Club, Master Card, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group.
Delivery / Collection:
Details are available from Europcar Reservation Office.
One - Way rentals:
A) Domestic : Not available. B) International : Not available.
Other Services:
Child Seat Baby, Child Seat Toddler.
Restriction Of Use:
No cross-border allowed from Brazil.
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Bulgaria
Tax:
20%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Rental fees for young / old drivers apply to all other drivers.
Age:
Renter and driver must be 19 years old and for certain car groups minimum age is 23. All drivers under 25 years old must pay an additional charge for young driver.
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
During the pick-up, pre-authorization on credit card will be made, a security deposit of 300 €. No security will be received in cash. Employees at the branch confirm the exact amount of the deposit.
Chauffeur driven service:
Available on request. Please contact reservations@europcar.bg
Credit cards accepted:
American Express, Visa, MasterCard.
Debit cards, prepaid cards are accepted as forms of payment of the rental or to purchase additional products.
Delivery / Collection:
Delivery/Collection in the city is free of charge, Delivery/Collection out of city is charged in depending of distance. Available on request only.
Driving licence:
Valid driving license must be held at least 1 year from the first issue.
Fuel:
The car is rented with full tank and the fuel consumption is on renter’s expenses. A refueling fee plus missing fuel charge (at gas station prices) will apply if the vehicle is not returned with full tank.
An additional charge will apply if the driver refuels the car with wrong fuel.
Protections:
Countdown for collision damage, theft, total loss, charges may vary depending on vehicle category and data is available at Europcar branches.
Basic coverage of CDW / THW. MEDIUM and PREMIUM available.
In the case of bodywork damage during the rental, the maximum amount that could be paid would be the so-called "Excess". Coverage will only be valid if the terms of the lease are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or floor), fees (such as towing or unused time) or items in it (such as child seats, GPS or personal equipment).
One-way rentals:
1) Domestic: Available between all Europcar stations at minimum 2 days of rental. Additional charges apply.
2) International: Availalble at minimum 3 days of rental. Additionals charges apply. Additional restrictions may apply. Please contact Europcar Reservations Office.
Other services:
Child Seat Infant, Baby Seats, Toddler seats, Ski Rack, Snow Chains, Navigation System, Cross-border.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
UK, Turkey, Kosovo, Albania and ex USSR countries n/a Cross border is NOT ALLOWED!
Use of Winter Tyres:
All vehicles are equiped with winter tyres between November 1st and March 31st.
Click here to download the terms and conditions for Chile
Tax:
19%
Airport surcharge:
9% of total
Age:
The minimum rental age is 18 for all car categories. A young driver surcharge will apply to all drivers aged 18-21. PDAR and LDAR car group minimum 21 years old.
Additional driver:
With the consent of the renter, the vehicle may be driven by other people. Conditions and possible charges are available from the Europcar Reservation Office.
Driving licence:
A valid driver's license will be required. License must be valid up to 10 days after the end of rental. If license is not written in Roman or Latin Letters, an International Driving License will be required. Electronic Driver's Licence are not allowed by Chilean laws.
Cash rental deposit:
Not allowed.
Credit cards accepted:
Visa, American Express, Diners Club, MasterCard
**Debit Cards are not accepted as a guarantee**
Insurances:
CDW /LDW has an excess depending on a car group. Excess will be charged whatever customer is culpable or not. Some rates could not include this coverage. Declination of CDW/LDW is allowed under certain restrictions and additional deposit. For more details, please download the complete version of T&Cs.
One Way Rentals:
Domestic - available between all Europcar stations (except for certain car groups in Patagonia region). International - not available.
Cross Border:
Only allowed to Argentina and upon request 7 working days before the rental date. To request the Cross Border, an email has to be sent to reservations@europcar.cl. Extra charges will apply. For more details, please download the full version of T&Cs.
No shows / Cancellation Fee:
One day rental penalty will be charged at USD 52.99 if reservation is not cancelled before 24 hours or if the customer is not present at the time that the car was booked. In case of late arrival, the location may check car availability. If there are cars available, any car group could be offered and no refunds for unused days or difference in car group will apply.
Optional extras offered:
Infant, Child and Todler seats; Full tank option; Wifi on board or Navigation System.
For any other details, please download the full version of T&Cs or contact reservations@europcar.cl
For full terms and conditions, please click here
Tax:
Included in rate.
Additional Driver:
No additional driver fee.
Airport Surcharge:
No service
Deposit:
Vehicle Deposit: Economy-5000 CNY; Comfort-7000 CNY; MPV-10000 CNY. Customers would be best to use China Unionpay card for car rental fee, deposit and other expenses at local counter. Customers also can try to use Visa, Master, American Express or JCB. But Shouqi can NOT guarantee that credit cards are workable, it depends on the rules of your credit card issuer. Shouqi will confirm whether customer had traffic violation or not within 30 (Thirty) working days from the date of car returned. If customer has no traffic violation during rental period, Shouqi will apply for refund pre-authorization/deposit within 3 (Three) working days and send bank receipt to customer email. Due to the banking process, customer will receive payment within 30 (Thirty) working days from the date that refund was done. Once customer had traffic violation, the related fees will be deducted from the pre-authorization/deposit which are : Below 6 points (excludes 6 points): 200 CNY, More than 6 points (less than 12 points): 500 CNY and More than 12 points (includes 12 points): 20,000 CNY. All customers need to prepare a bank card or credit card which could receive CNY for deposit refund. If the bank card or credit card which are provided by customer, can not receive CNY, customer shall bear the tax and handling fee that occurred of the refunding.
Chauffeur Driven Service:
Not available.
Credit Cards Accepted:
Currently no bank cards and credit cards accepted. All payments must be made in cash (currency: CNY).
Delivery / Collection:
Not available.
Driving licence:
Driver must have a valid CHINESE DRIVER'S LICENSE to be presented at time of checkout.
Fuel:
Customers are required to fill the leased vehicle with correct fuel according to the fuel label of the vehicle. All losses (including but not limited to damage to the vehicle) caused by the non-conformity of the fuel filled by customer, shall be borne by the customer.
Refuel Rule:
1)If the fuel tank is full when customer pick up: The customer must return the car with a full tank of fuel. If the fuel tank is not full when the customer returns the car, the customer shall pay the price difference of refueling according to local fuel price and pay extra refuel service fee at 100 CNY/order .
2)If the fuel tank is NOT full when customer pick up: If fuel quantity of return is MORE than the fuel quantity of pick up, Shouqi will refund fuel price difference to customer according to local fuel price, the price difference will be deducted from total rental fee. When the fuel quantity of return is LESS than the fuel quantity of pick up, Shouqi will charge the customer fuel price difference according to local fuel price. The system will automatically calculate the corresponding amount and add it into the rent settlement.
3)No refuel service fee if tank is not full when pick up.
Insurances:
A.In China, there are no separated CDW/THW/LDW. The insurance Shouqi could provide, is Automobile Mandatory Insurance which is an integrated insurance and included in the rate.
B. Automobile Mandatory Insurance, Excess 1500 CNY
C. CNY200,000 for property and bodily harm (Maximum insurable sum for damages to persons)
D. If there is an accident during the rental period, the customer needs to protect the scene of the accident, and contact the picking-up station, and send email to callcenter@izuche.com.
E. Because of customer reason or insurance company regulation, if insurance company is not responsible to compensation or deduction, the customer shall bear the costs arising from the accident.
One-Way rentals:
Not allowed.
Other services:
Not available.
Restriction of use:
None.
Specific note:
Foreign customers need to send scanned copy of China Mainland Driving License, the personal information page and China visa page of passport to Shouqi customer service mailbox (zuoying@izuche.com and callcenter@izuche.com) SEVEN days before scheduled pickup time. Security Department of Shouqi and Public Security Organs will verify the identity information of customer. The customer's Chinese mainland driving license and passport must be valid for more than 2 months of the actual rental period. After the public security department confirms and verifies the foreign customers’ information, the foreign customers can pick up the car at local station. Once there is problem or any change ( i.g. rental policy, vehicle availability, governmental or political issue, etc,.) on scheduled picking-up time, Shouqi will inform Europcar.
Shouqi will inform customers about verification result by email 48 hours before picking-up day. Shouqi will inspect documents which are from customers. Under some circumstances, customer may NOT be approved to rent car from China local stations.
For full terms and conditions, click here
Tax:
13%
Deposit policy:
Total rental estimate+ 1 500USD
Additional driver:
The Additional Driver is optional and guarantees that all the protections taken by the main driver will be also applicable to any additional drivers. The price of each Additional Driver is $6 per rental day with a maximum amount of $155 per rental
Age:
The minimum age to rent with Europcar Costa Rica is 18 years old and there is no maximum age.
The YOUNG DRIVER COVER (YDC) is required for drivers that are under 24 years old (including 24) and it has a cost of $6 per rental day.
The SENIOR DRIVER COVER (SDC) is required for drivers that are over 65 years old (including 65) and it has a cost of $6 per rental day.
Airport surcharge:
N/A
Cash rental deposit:
Cash deposits not accepted. No exceptions.
Environmental Tax:
$0.25 per rental day
Credit cards accepted:
We accept all major brands (Vias, Master Card, American Express, Dinners Club)
Delivery / Collection:
Available - Details and prices are available from our Europcar Reservations Office. Contact us to our email reservations@europcar.co.cr
Driving licence:
Europcar Costa Rica accepts all valid Driving License held for at least one year for all cars.
Chauffeur Driven Service
For a Chauffer Driven Service, please request this directly to our email reservations@europcar.co.cr
Insurances:
If your reservation does not includes any covers you may choose between these options:
1. Basic Protection Package
This package will cover damages or theft of the rented vehicle with an excess of $1,500, and will cover you up to $1,000,000 in Liability
This protection does not include damages made to the Windshield, Lights or Tires.
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/basic-protection-package
2. Medium Protection Package
This package will cover damages or theft of the rented vehicle with an excess of $500 and will cover you up to $1,000,000 in Liability
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/medium-protection-package
3. Premium Protection Package
This package will cover damages or theft of the rented vehicle with ZERO Excess, and will cover you up to $1,000,000 in Liability
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/premium-protection-package
Europcar Costa Rica highly recommends the Premium Protection or a Zero Excess cover in order to have Peace of mind during your
stay in Costa Rica.
If your reservation already includes a basic cover, you may also add a ZERO Excess cover for $19.99 per day.
You may also add the Legal Fees and Tickets Cover that will cover you for administrative fees in case of an accident and for
any fine during your rental.
One-way rentals:
Domestic: Available between Europcar Stations for minimum 3 day rentals. International: Not allowed
Other services:
Child Seat, Baby Seat, Booster, Surf Racks, Mobil, GPS, Internet HotSpot device.
These additional services may be requested at the time of booking or to our email reservations@europcar.co.cr to guarantee availability.
Restriction of use:
It is not permitted to cross international borders with the rented vehicle
Others conditions for car hire in Costa Rica:
For more specific conditions, please contact us to our email reservations.co.cr.
Click here to download the terms and conditions for Croatia
Tax:
25%
Deposit policy:
Total rental estimate + 500 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
Minimum driver age is according to the car group 18 for mini, economy, compact and 20 for intermidiate, standard, premiumyoung driver surcharge for 18-23 and senior driver surcharge for 75 + applies
Airport surcharge:
28€ + vat
Cash rental deposit:
Not possible.
Chauffeur driven service:
Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Credit cards accepted:
AMEX, MASTRCARD, VISA, Debit cards are not accepted.
Delivery / Collection:
Not possible.
Driving licence:
Held for at least one year.
Financial qualification:
Deposit in amount 500EUR + rental value
Insurances:
Collision Damage Waiver (C.D.W), Theft Waiver (T.H.W) :Medium, Premium, Charges may vary by station and by car group..Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations with charges B) International : Available with charges - Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Other services:
Child Seat, Infant, Booster, Snow Tyres, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Use of Winter Tyres:
Under specified circumstances winter tyres will be mandatory in Croatia In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines.
Environmental Tax:
Not available
Out of Hour's Surcharge:
Applies to all rentals that check in or check out during the hours that our station is closed.
Grace Period:
Drivers are allowed a 29 minute period of grace provided that the vehicle is returned within our hours of operation. Drivers exceeding this will pay any extra charges directly at the local rate.
Early Returns:
We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Traffic Fines:
Speeding, parking and other endorsements/fines are the responsibility of the hirer in full. Europcar Car Rental accepts no responsibility for any fine or payment. The renter is obliged to inform Europcar Car Rental of any fines or parking tickets issued whilst the vehicle is being used by the renter. Where Europcar receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee of €30.00, will be charged to the main driver’s credit card.
Upgrades:
If on arrival the client feels that the car they have booked is not suitable for their requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. If a customer is given a free upgrade on arrival, we cannot accept any customer service queries regarding fuel or coverage costs.
Customer Service:
Our cusotmer Service Department can deal with any issues you may have. Please send an email to cru@uniline.hr . Europcar Croatia accepts no responsibility for delays which may occur at the start of hire due to circumstances beyond our control.
Tax:
19%
Additional driver:
4 USD per day
Age:
22 years old, Drivers between 18 to 21 will be paid $9 USD per day
Airport surcharge:
10% per rental Only applicable for Bogota station BOGT01( El Dorado International Airport), this surcharge will be charged once.
Cash rental deposit:
Small cars: $700 USD Vans: $1300 USD
Chauffeur driven service:
Not Available
Credit cards accepted:
American Express, Mastercard /Eurocard, Visa, Diners Club
Delivery / Collection:
Not available
Driving licence:
1 year
Insurances:
LDW
Fuel:
Customer will have come back the car with the same level of gas that we gave to him
One-way rentals:
A) Domestic: Penalty Zone $2000 USD B) International: Penalty Zone $2500 USD
Use of Winter Tyres:
It's not available, it's not necessary
Others:
No show fee policy €95 to USD
Restriction of use:
Licence plate restriction (PICO Y PLACA) - is a driving restriction policy aimed to mitigate traffic congestion during rush hours. The system restricts traffics access into a prestablished urban area for vehicles with license plate numbers ending in certain digits on pre-established days and during certain hours. The scheme restricts both private and public use vehicles based on the last digit of the license plate numbers. Four numbers are restricted every day for private use vehicles, and two for public transportation vehicles. The restricted digits associated to each day rotate twice every year. Note: Check the restriction schedule of each city where you will drive the vehicle as it may be different.
For full terms and conditions, please click here
Tax:
9% OB (VAT) is applicable in Curacao. So on all rental prices including all extra's this tax rate is applicable.
Deposit policy:
Total rental estimate+ 750 USD.
Office hours:
Monday to Friday: 08:00 - 17:30 (8AM - 5:00 PM) Weekends and Holidays: 09:00 - 16:00 (9AM - 4PM)
Extra charge for after hours weekdays: US$ 15.00
Extra charge for after hours weekends: US$ 15.00
DELIVERY OF THE RENTAL CAR AT THE AIRPORT:
EUROPCAR CURACAO does not have a desk at the Curacao airport. We have a Meet & Greet service.
Customer(s) is/are picked up in a comfortable Dodge Caravan or Chrysler Town & Country van. The rental car will be delivered to you at our station.
Our station is a short 5 min drive from the airport.
Age:
Min age: 23 yrs and Max age: 70 yrs.
Extra charge for Young Driver 21-23 yrs is US$ 10.00 per day payment at time of delivery.
Airport surcharge:
Airport Surcharge and Airport tax are mandatory. This surcharge is $9.00 and the Airport tax is $4.00
Additionnal Driver:
Charge for extra driver(s): US$ 5.00 per day per driver payment at time of delivery
Cash Rental deposit:
US$ 750.00 charged to pre-authorized credit card
Credit cards accepted:
Only Master Card and Visa Debit cards are accepted
Delivery / Collection:
Cars can be delivered or collected to all hotels or apartments during regular office hours. This costs US$ 15.00 per ride.
Driving licence:
Valid driver license is mandatory
After hours:
US$ 15.00 to be paid at time of delivery after or before opening hours
Insurances:
All our vehicles have insurance.
Extra All risk insurance: US$ 20.00 small to medium vehicles per day to pay at time of delivery (no deductible)
Extra All risk insurance: US$ 35.00 full size to SUV vehicles per day to pay at time of delivery (no deductible)
Extra PAI insurance: US$ 7.00 per day to pay at time of delivery
Other services:
We also offer; Car seats or booster seats for US$5.00 a day. GPS in combination with Road map $10.00
Restriction of use:
not for Taxi use, Racing, Towing and or re-renting
Use of Winter Tyres:
Not applicable in Curacao
Refueling charge
Economy/ Midsize:US$ 65.00 deducted from pre-authorized credit card
Fullsize and SUVUS$ 105.00 deducted from pre-authorized credit card
Chauffeur Driven Service:
Not available
Tax :
In Cyprus, the current value added tax rate is 19%. All our prices in include VAT.
Driver Eligibility:
All drivers must be over 25 years of age and have held a full driving license for at least 1 year. Drivers aged between 21 and 25 years old to drive a rental car PROVIDED that they have held a full driving license for a minimum of 3 years. Such drivers are required to pay an additional charge of €10.00 per rental day. Maximum driving age is generally 78 years old. Such drivers are required to pay an additional charge of €10.00 per rental day. Our station staff will decide if a driver is of sufficient health to be in control of a motor vehicle, and we reserve the right to refuse any rental on the grounds of ill-health.
Additional driver:
In case one person does not feel like doing all the driving, we have the provision to add up to two additional drivers on a rental agreement. An additional charge of €7.00 per rental day, per additional driver. Note - all drivers must meet the criteria described above for driver eligibility. All drivers, whether Main or Additional, regardless of age, are required to show their driving license to one of our staff before taking delivery of their car.
Insurance cover:
The daily rental price shown includes our standard insurance, as required by law, and also Collision Damage Waiver (CDW) which provides cover against repair costs relating to our vehicle in the event of any damage occurring. The hirer only pays the policy excess of €900 to €2500 (Dependant on group and model have taken). This cover excludes damage to tires, the windscreen or the oil-sump, for which the hirer remains responsible at all times. This level of insurance cover is standard with every rental and is sufficient for a hirer to legally drive the vehicle in Cyprus. Drivers have the option to increase their level of insurance cover if they so choose. Wheels and Windscreen Insurance Waiver (WWI) is offered for €6.00 per rental day, which increases the cover to include all parts of the vehicle, including tires, windscreen, and oil-sump. The policy excess still applies. This additional insurance must be selected at the start of the rental, and payment is taken locally prior to delivery of the vehicle. Alternatively, a number of protection packages are available to limit or to ZERO the liability. Drivers may choose our fully-comprehensive insurance policy, known as Full Protection (SEDW). From €12.00 per day, this option includes all the cover provided by WWI and additionally reduces the policy excess to € ZERO. Also included is of personal accident insurance (excluding Driver), underwritten by the Cyprus Hire Risk Pool. All additional insurances or protection packages must be selected at the start of the rental.
Insurance Limitations:
Insurance limitations are clearly shown on the reverse of every rental contract issued. No insurance cover whatsoever is provided if a vehicle is driven into the occupied Northern Area of the island, if a vehicle is driven on an unsurfaced road, or if there is negligence on the part of the driver. Such negligence includes (but is not limited to) driving whilst under the influence of alcohol or drugs, failing to adhere to road traffic regulations, failure to report an accident to the police, or intentionally trying to damage the vehicle. In any of these cases, the driver becomes responsible for the market value of our vehicle as well as recovery costs and any costs relating to third-party claims.
Fuel:
All vehicles are delivered with a full tank of fuel. This is not included in the rental cost and must be paid for in advance at the start of the rental (charged at an average price per liter) and the car is returned without re-fuelling at the end of the rental. NOTE: Unused fuel is not refundable. The price of a full tank of fuel varies according to Group and engine size. Petrol prices can fluctuate daily, but our price will always be based on the average price per liter charged at filling stations across the island.
Deliveries and collections:
Delivery can be made to any hotel in Cyprus or to one of our offices, a fixed charge of €20.00 (within city limits) Deliveries are available between the hours of 08.00 and 18.00. Outside these hours, deliveries can only be made to one of our airport branches and an Out Of Hour's supplement of €20.00 will apply. Delivery locations outside if city limits of the nearest Europcar office are available (e.g. deliveries to Troodos region). In such cases, an Out Of Limits supplement of €20.00 will apply. At the end of the rental, vehicles should be returned to the original delivery place so that collection can be made. If the return location is different from the delivery location, a One Way supplement of €35.00 will apply. Note for Airport collections: Please note, for any collection from either Paphos or Larnaca Airport from 1st November 2008 are subject to a €20.00 Airport Delivery Fee, which will be charged on collection of the car. Please check your booking voucher or conditions for further information about this charge.
Extra accessories:
For the benefit of families with young children, we are able to supply child-seats upon request with our cars. There are two types of child restraints available seats (for infants 6 - 36 months old) and booster seats (for children 3 - 7 years old). Child seats must be requested at the time of booking. Each seat costs €9.00 per rental day. (Maximum charge €63.00 per seat). Payment is collected locally prior to delivery of the vehicle. Please note that a maximum of 2 child seats can be fitted into any vehicle. We do not supply child seats for infants under 6 months old.
Payment/security deposit:
All rental charges & security deposits are payable in advance. We accept all major credit and debit cards. Any additional supplements to the normal rental price, as shown above, will be collected by one of our staff prior to delivery of the rental vehicle. All customers will receive a rental contract showing a detailed breakdown of all charges applied. Please note we do not accept Diners Card.
Accepted credit cards:
American Express MasterCard Visa Please note we do not accept Diners Card.
Traffic fines:
Drivers remain responsible for any parking or speeding fines they may incur whilst drive one of our vehicles. Payment should be made to the local relevant authorities prior to leaving the island. Unpaid fines can be pursued overseas by Cypriot authorities and may incur further penalties for the delay, plus a local administration charge from Europcar of €30.00 per penalty.
Accidents:
In the event of an accident, drivers must notify us the same moment of the incident taking place. Our 24-hour emergency contact is printed on the top of every rental contract and on the car key ring itself, rental stations during working hours may also assist with accident reporting. Please note that failure to follow these instructions may invalidate any / all insurance.
Cancellations/early returns:
No refunds can be made locally for rentals ended early, late collections, for no-shows or for cancellations made after the rental start date. Please contact our Customer Service department at +357-25880222 if you require further information or assistance in this matter. Working Hours: Monday to Friday 09:00 – 18:00. Please note that orders cannot be canceled by email. (Law 14(I)/2000).
Settlement of disputes:
For any dispute relating to this contract and so far as permitted by Cyprus law: - If the hire is an individual, the court will be chosen according to the local law - If the hire is not an individual the court will be chosen exclusively according to the place where the Owner has his registration office.
Customer service:
Europcar.com.cy is managed by Andy Spyrou Rentals LTD at 86 Franklin Roosevelt, Limassol 3011, Cyprus. For further assistance, our Customer Service team is here to assist you. Please contact via email to customerservice@europcar.com.cy Company Registration no. HE20633. Company VAT no. 99000016M. E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007.
Travelling across the border:
No cross boarder is allowed.
Limit kilometers:
Unlimited kilometers are included on all rentals.
After hours service:
After hours service is available in some locations. Note a service charge from €20.00 applies.
General terms and conditions of other services:
Europcar.com.cy is managed by Andy Spyrou Rentals LTD at 86 Franklin Roosevelt, Limassol 3011, Cyprus. For further assistance, our Customer Service team is here to assist you. Please contact via email to customerservice@europcar.com.cy Company Registration no. HE20633. Company VAT no. 99000016M. E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007.
Traffic violations:
Drivers remain responsible for any parking or speeding fines they may incur whilst drive one of our vehicles. Payment should be made to the local relevant authorities prior to leaving the island. Unpaid fines can be pursued overseas by Cypriot authorities and may incur further penalties for the delay, plus a local administration charge from Europcar of 30€ per penalty.
Vehicle conditions:
In the event of an accident, drivers must notify us the same moment of the incident taking place. Our 24-hour emergency line is printed on the top of every rental contract and on the car key ring itself, rental stations during working hours may also assist with accident reporting. Please note that failure to follow these instructions may invalidate any / all insurance.
Mandatory supplements:
Under Age Driver: applicable for drivers between 21 to 25 years old | Rate: €10.00 per day Over Age Driver: applicable for driver between 70 to 78 years old | Rate: €10.00 per day Out Of Office Hours: Only for city locations and for delivery between 20:00 and 08:00 | Service Fee: €20.00 Out Of Limits: Delivery to locations beyond city limits of our offices | Service Fee: €20.00 One Way Fee: Return location differs from pick up location | Service Fee: €35.00 Airport Fee: airport delivery fee €20.00.
Optional Supplements:
Extra Driver: Additional driver | Rate: €7.00 per day WWI: Tyres, glass and oil sump cover | Rate From: €6.00 per day RSA: Roadside assistance | Rate From: €6.00 per day Full Protection Package: Covers the vehicle and reduces the excess to zero | Rate From: €12.00 per day Medium Protection Package: Covers the vehicle and reduces the excess to €300 or €300 depending on vehicle size | Rate From: €8.00 per day Child Seat: Baby seat for infants aged 6 - 36 months old | Rate: €9.00 per dayBooster: Kids seat for children aged 3 - 7 years old | Rate: €9.00 per day.
Tax:
21%
Airport surcharge:
Cars rented at Europcar locations in the airport are subject to surcharge of 10% (BRQT01), 8% (OSRT01) and 19% (PRGT01) on basic rental amount.
Age:
Minimum age is 18 for EDMR, EWMR, CDMR, CDAR IDMR, JDAD, IWMR, IWAD and 23 years for SDMR, PDAR/UEAR, SWMR, SWAR, FVMR, CMMD, FFAR, LFAD, LDAR, GVAR, PVMR, LVMR Young Driver surcharge of 20,-€/rental will be charged for renters under 21 years for car groups EDMR, EWMR, CDMR, CDAR IDMR, JDAD, IWMR, IWAD.
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving License:
Minimum 12 months for all car groups. Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. International Driving Licence is Mandatory for foreign customers. EXCEPT for European UNION residents! The international driver's licence must be presented, in original, together with the national driver's licence.
Cash rental deposit:
Cash deposit is not allowed
Credit cards accepted:
American Express, Diners Club, Master Card, Visa
Insurances:
CDW & THW - Excess from 600.00 EUR up to 900.00 EUR, according to the rented car group SPCDW & SPTHW - 0 Excess
Delivery/collection:
Only On Request. Within city limits: 20.00 EUR Outside city limits: 25.00 packlage + 0.50 EUR/ km
One-Way rentals:
1) Domestic: One-way charge is free within domestic stations. 2) International: Variable surcharge, according to the destination.
Other:
Terms and conditions are subject to change without prior notice.
Restriction of use:
Driving to Romania and former countries of USSR and Yugoslavia (except Croatia & Slovenia) is not allowed. If the car is taken into these countries the driver is responsible in the event of theft and of any damage to the car, even if insurance has been purchased. Driving into Croatia is allowed but the customer has to inform us.
Chauffeur driven service:
50,-€ package (max.10 hours)
Fuel:
2,-€/liter
Use of winter tyres:
Mandatory between 01.11 to 31.03 4.00 EUR/ day, maximum 50.00 EUR / rental
For full terms and conditions, please click here
Tax:
25%
Deposit policy:
Total rental estimate+2500 DKK
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and charges available from Europcar Reservation Office.
Age:
Minimum 23, 26 or 28 years according to the car group : For Economy and Compact cars minimum age is 23 years, Intermediate and Standard cars 26 years, all other car groups including Convertibles and Special cars 28 years.
When renting a vehicle, a driver qualified as a "young driver" (Drivers under 26 years old) pays a specific charge (the "Young Driver Surcharge").
Airport surcharge:
Details are available from Europcar Reservation office.
Cash rental deposit:
No Cash Rental Deposit Available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Master Card, Visa.
For Premium, Luxury and larger car groups, Convertibles and special cars 2 credit cards are required.
Driving licence:
Held for at least one year.
Financial qualification
Not available
Insurances:
If LDW is included in the rates quoted, the excess charge is DKK 5000 for all vehicles.
If rates quoted do not include insurance, SLDW may be purchased. The excess will then be zero for all vehicles.
If rates quoted do not include any insurance and LDW is not purchased, customers will be responsible for the full excess charge in case of accident or theft.
One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available - Details available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Infant, Child seat Toddler, Snow chains, Winter Tyres, Navigation system.
Available Within and Outside City limits on request.
Use of Winter Tyres:
According to the Danish Road Traffic Act, Winter Tyres are not mandatory. If driving to Germany, Sweden and Norway from November to March, Europcar Denmark require their Customers to book Winter Tyres as Special Equiment. Details are available from Europcar Reservation Office.
Other conditions for car hire in Denmark:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Tax:
18%
No show and cancellation fees:
Fees can apply
Additional driver:
Meet the age range This item has a cost of $ 3.89 USD / day for each driver.
Age:
Minimum age to drive 21 years and maximum 75 years Drivers aged between 18 and 20 pay an additional surcharge of US $ 6.49 per day.
Airport surcharge:
10%
Credit cards accepted:
Visa, MasterCard, American Express, Dinners Club, Discover No Debit Cards accepted.
Delivery/collection:
Will be on request and charges may apply from 20 km away from the collection office.
Driving license:
Must have a minimum expiration time of 2 years.
Fuel:
Full - full.
Insurance:
(CDW): Partial coverage of the collision. This coverage has a fixed cost of US $ 15.58 / day for all types of vehicles. (THW): Partial coverage for theft of the vehicle. It costs US $ 11.68 / day for all types of vehicles. (ALI): Additional coverage of damages to third parties. Increase $ 52,000.00 USD to the SLI. It has a cost of US $ 12.92 / day.
One-way rentals:
1) Domestic: From $ 45.43 USD to $ 337.48 USD depending on the city of delivery. 2) International: Not Allowed
Other services:
WT: Coverage of tires and crystals $ 6.43 / day SB: Baby seat $ 6.49 / day WiFi: Wireless web connection $ 12.92 USD.
Restriction of use:
Minimum collision coverage (CDW) is mandatory, either local or given by the credit card The (CDW / LDW) credit card must be supported by a written document from the issuing bank.
Special note:
The minimum deposit for the rent is $ 1,350.00 USD and a maximum of $ 3,500.00 plus the total rent. Said deposit will be made to the credit card The customer has 1 hour of grace to collect the vehicle, after this is considered as not presented and will be subject to availability and price After 4 hours of delay the client must pay the equivalent of one full day of rent.
Other:
The customer has has 4 hours subject to the terms of the not presented (above) to take the service. If the customer does not present is considered as no show and has a penalty of US $95.00.
For full terms and conditions, please click here
Tax:
Included in the rates: 5% Vat will be applicable from 01-01-2018 onwards.
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Charges: AED 25 Per day with a maximum of AED 250 per rental
Age:
Minimum 21 and max 65 years.
Airport surcharge:
The rates displayed on this website are inclusive of Collision Damage Waiver, Airport Surcharge, Airport Fees, Airport Parking Fees, Vehicle Licensing Fees and Vehicle monitoring fees. Check the Kilometer/Mileage clause under ""More details"" tab available for each vehicle.
Rental deposit:
When you arrive at the rental location, we will request for a deposit amount of AED 1,500/- (Approx. Euro 365 or USD 410) which will be purchased from your credit card. It will only be used in case of any damages not included in your coverage or any additional charges like traffic fines which may be incurred. It may take 1-6 weeks to get notifications of penalties related to traffic offences from the Authorities. The deposit amount will be refunded to your credit card after 45 days from the closure of the rental, after adjusting traffic fines or damages, if any. Please Note: We will not accept prepaid, recharge or virtual credit cards - or any card on which the relevant characters are not raised (embossed). " " Traffic fine deposits blocked on customers’ credit cards. Please be informed that the traffic fine security deposit amount that we block (Pre-Authorization) on the credit card of the customer will usually be released by the bank automatically, within 30 days from the day of blocking. The banks do not send text messages or show in the credit card statement after releasing the blocked amount. Hence, after 30 days, the customers are advised to check with their credit card issuer bank, whether the blocked amount has been released or not. The customer should send an email to Europcar Dubai - accounts2@royallimo.ae in case the blocked amount is not released after checking with their bank. Upon receiving the notification by email from the customer, Europcar Dubai will send a request to their bank to check the status of the blocked amount and the status shall be updated within 5 working days. " " Utilization of blocked amount by Europcar Dubai. After closing the rental Europcar will process the extra charges like Salik, fuel etc, if any, on the customer’s credit card. If the customer is available to pay, he/she can opt to pay by different means. In case there are no funds available in customer’s credit card for paying the extra charges, the blocked amount will be fully utilized/charged by Europcar Dubai. The remaining amount after deducting the extra charges mentioned above, will be refunded to the same credit card after adjusting traffic fines, if any, upon expiry of 30 days of returning the car. Charges, if any, debited by the customer’s bank for the refund and currency exchange differences should be borne by the customer. In case, customer wants the refund to be processed on another debit/credit card, the same should be informed in writing to Europcar Dubai - accounts2@royallimo.ae within 30 days from the date of returning the car, mentioning the Rental agreement number on the subject field of the email. " "Traffic fine deposits charged on customers debit cards. An amount of AED 2,500/- will be charged on customer’s debit card, who do not produce credit card at the time of car hire. The amount charged will be refunded to customer’s same debit card on which the charge was carried out, after adjusting unsettled charges like traffic fines, Salik, fuel etc., if any, upon expiry of 30 days from the day of returning the car. Charges, if any, debited by the customer’s bank for the refund and currency exchange differences should be borne by the customer. In case, customer wants the refund to be processed on another debit/credit card, the same should be informed in writing to Europcar Dubai - accounts2@royallimo.ae within 30 days from the date of returning the car, mentioning the Rental agreement number on the subject field of the email.
Chauffeur driven service:
n/a
Credit cards accepted:
VISA / Master Card/ Amex
Delivery / collection:
Delivery & Collection Charges: Aed 50/- Within Dubai / Jebel Ali / Sharjah Aed 200/- for Other Emirates. No Delivery & Collection fee within Europcar Outlets. If there is a change in the reservation and if the customer wishes to return the vehicle to Dubai Airport terminal 1 or Terminal 3 an amount of AED 50.00/rental will be charged. Dubai City or Down town Delivery & Collection Location. Email address and mobile telephone number should be send to reservation department (reservations@europcar.ae) with the reservation number. The email should also conatin the location to which the vehicle needs to be delivered to. This is to ensure that the location is in Dubai city limits and other requirements. We will not deliver the vehicle to any Hotel locations if the customer is not staying in the same hotel. A copy of license is also required to ensure that the customer is eligible to drive in UAE. Our reservation team will reconfirm the booking after ensuring that all the details are proper. The hirer should have the original documents with him for the purpose of verification (Passport, ID card and Driving license). Hard copies of the documents needs to be handed over to the driver at the time of delivery. We do not allow our cars to be driven outside UAE. Driving to Oman is not allowed.
Driving licence:
Nationals from following countries can drive with their local license if the supported Passport and driving license are issued from same country. Countries are Kingdom of Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Germany, Italy, Switzerland, Poland, Slovakia, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Portugal, Austria, France, United Kingdom, Norway, Romania, Luxembourg, Latvia, Serbia, Lithuania, United States of America, Canada, Japan, Australia, Singapore, People's Republic of China, South Korea, New Zealand, Hong Kong and South Africa. Nationals from all other countries and those whom their passport and Driving license is not from same country must hold international driving license accompanied with their original driving license.
Fuel:
Full to full
Insurances:
CDW included in the rates. SCDW to make the excess to nill is optional.
One-way rentals:
1) Domestic: Permitted within UAE boarders (Cross boarder not allowed). Within Europcar Dubai locations will be free of charge. Other locations in Dubai city collection charges will apply. 2) International: We do not allow our cars to be driven outside UAE. Driving to Oman is not allowed.
Other services:
Navigation system 50 per day & 500 max per rental CSI Child Seat Infant(0 to 12 months/0-13 kg) (25 per day & 200 max per rental) CSB Child Seat Baby (1 to 3 years/9-18 kg) (25 per day & 200 max per rental)
Restriction of use:
Off road driving & Smoking inside the car are not allowed
Specific note:
The vehicle will be released after 2 hours from the check out time reserved. We do not allow our cars to be driven outside UAE. Driving to Oman is not allowed.
To download a PDF version of the current Ecuador T&Cs,
CLICK HERE
Tax:
Ecuador I.V.A. 12%
Airport surcharge:
8% Airport Surcharge per each Rental starting or returning at UIO Intl. Airport.
Age:
Minimum driver age is 21 years.
A young driver surcharge of USD$5.99 per day + tax will apply to all drivers aged 21 to 24 years old.
A senior driver surcharge of USD$5.99 per day + tax will apply to all drivers aged 65 to 75 years old.
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. USD$9.99 per day + tax. Must present valid driver license at car pick up.
Card rental deposit:
Minimum Deposit Amount of USD$1,750 payable with credit card. Deposit can be reduced by purchasing additional Europcar vehicle protection packages. Cash and debit cards are not accepted for deposit.
For any rentals where Europcar insurance protection packages are not included and/or declined at the counter, the deposit amount will be as follows:
• Economy and Compact vehicles: USD$7,000 (MDMR, EDMR, CDMR, IDMR).
• All other vehicles: USD$10,000 (CDAR, IDAR, IFMR, FQMR, FFMR, FFAR, GFMR, GFAR, MVMR, MVAR, LFAR).
Protections packages & Excess amounts:
No Protection: Full excess applies depending on car category
MDMR, EDMR, CDMR, IDMR: USD$7,000 excess
CDAR, IDAR, IFMR, FQMR, FFMR, FFAR, GFMR, GFAR, MVMR, MVAR, LFAR: USD$10,000 excess
Basic Protection Package (LDW): This protection covers the vehicle for loss and damage (Loss & Damage Waiver), standard excess applies. Includes basic Third-Party Liability. LDW does not cover accessories.
Price and excess amount per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD25/day with USD2,000 excess.
• FQMR, FFMR, FFAR: USD30/day with USD2,500 excess.
• GFMR, GFAR, MVMR, MVAR, LFAR: USD40/day with USD3,000 excess.
Medium Protection Package (MDW): This protection covers the vehicle for loss and damage and reduces the excess. Includes LDW, PAI and WWI. Reduced excess amount applies. MDW does not cover accessories.
Price and excess amount per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD35/day with USD1,000 excess.
• FQMR, FFMR, FFAR: USD40/day with USD1,500 excess.
• GFMR, GFAR, MVMR, MVAR, LFAR: USD50/day with USD2,000 excess.
Premium Protection Package (PDW): This protection covers the vehicle for loss and damage and reduces the excess. Includes MDW + RSA. Reduced excess amount applies. PDW does not cover accessories.
Price and excess amount per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD75/day with USD200 excess.
• FQMR, FFMR, FFAR: USD100/day with USD300 excess.
• GFMR, GFAR, MVMR, MVAR, LFAR: USD150/day with USD500 excess.
SLI – Supplemental Liability Insurance:
This protection provides extended third-party liability up to USD$20,000 (standard TPL cover: up to USD$5,000)
Combined Limit for Medical, Third Parties, Civil Damages
• Available for all vehicle classes for USD9,99/day
PAI – Personal Accident Insurance:
This protection includes SLI and provides Accidental Death Coverage of USD$5,000 per 2 passengers and Medical
Expenses of USD$2,000 per 2 passengers.
• Available for all vehicle classes for USD$16,99/day.
WWI – Windshield, Lights & Tires: Reduce your excess to zero for damage to windshield, lights, tires, and rims, as a
result of any accident that occurred to the vehicle. Price per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$6.99/day.
• FQMR, FFMR, FFAR: USD$16.99/day.
• GFMR, GFAR, MVMR, MVAR, LFAR: USD$26.99/day.
RSA - Road Side Assistance: Extend your existing protection to cover keys left inside the vehicle, flat battery or
drainage of incorrect fuel. This assistance also provides remote door opening of vehicle anytime at no extra cost.
RSA should be selected extra to any protection package. Price per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$15/day.
• FQMR, FFMR, FFAR: USD$20/day.
• GFMR, GFAR, MVMR, MVAR, LFAR: USD$30/day.
LU - Loss of Use: This protection releases client responsibility for lost profit due to the impairment of the vehicle while
being repaired in case of accident. If not selected at car pick up combined with LDW, MDW or PAI, lost profits will be
calculated using the vehicle ́s daily unlimited mileage rate. Protection amount per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$6.99/day.
• FQMR, FFMR, FFAR: USD$16.99/day.
• GFMR, GFAR, MVMR, MVAR, LFAR: USD$26.99/day.
Accidents:
Damages or accidents should be reported immediately in order to activate LDW/MDW/PDW, otherwise full values of damages to own and third parties involved will be charged to the customer ́s credit card. Damage Admin Fee 20%.
Loss of Use charge applicable up to protection excess.
In the event of any damage or accident to the vehicle, police must be called before the vehicle is moved and a police report and a repair slip must be issued. Should these documents fail to be obtained, then the client is responsible for all damage/s incurred. The obtaining of these documents will be the responsibility of the client.
Failure to comply with the terms and conditions of the rental agreement (for example, if a misuse of the vehicle is made, or driving recklessly or under the influence of alcohol or drugs or not informing EUROPCAR within 2 hours of the occurrence of the accident, among others.), the customer will lose any protection selected and will be responsible for the full cost of repair and/or replacement vehicle. None of the protections described above covers traffic violations, loss of personal property, the cost will be the sole responsibility of the customer, or judicial or extrajudicial costs. When the customer rents a car from EUROPCAR is responsible for returning the vehicle in the same condition in which it was delivered.
Breakdown Service:
Included without cost inside Quito and Guayaquil. It may have a cost if the assistance is for other cities. Emergency phone number 24 hours: 1800-RENTACAR / +593 2 281-8321 / +593 9 9763-4610 / +593 4 216-9088 / +593 9 8363-6674.
Vehicle Replacement:
Car replacement subject to availability and must be requested to the station providing a new warranty hold for the new vehicle. In case of accident hirer will be fully responsible for any transportation or tow truck costs of the car to the Europcar Station. This service is limited by geographical distance. Emergency phone number 24 hours: 1800- RENTACAR / +593 2 281-8321 / +593 9 9763-4610 / +593 4 216-9088 / +593 9 8363-6674.
Traffic Violations:
All costs incurred as a result of Fines or other Penalties (imposed by traffic police or any other legal authorities) taking place during the rental, will be client’s responsibility and would be recovered accordingly.here will be a USD$20 additional service charge on top of any fine or penalty incurred by the client or the vehicle.
Delivery / Collection:
USD$15 to USD$50. Charged independently per delivery or collection.
USD$15 Within the cities of Quito, Guayaquil or Cuenca (Must be arranged with Europcar with 24 hours in advance).
USD$50 For all other cities of Ecuador (Must be arranged with Europcar with 48 hours in advance).
Driving license:
Hirer must present a valid driver license at car pick up.
Ecuador Driving license is a must for all local residents. International residents can drive with their Local Driving License.
Fuel, Water, Oil & Tire Pressure:
Special or Unleaded fuel is to be used. Only MVMR vehicles use Diesel.
Refueling Gas Tank Table displayed at all counters. Refueling USD$7.00/Gallon.
It is the responsibility of the hirer to check with hiker water and oil levels as well as tires pressure at car pick up.
Kilometers Driven:
Kilometers are limited to 100km per day & 3000km per month, where additional kilometers will be chargeable USD$0.25/km to USD$1.29/km + Tax. Price per additional kilometer varies by car class.
One-way rentals:
1) Domestic: USD$70 to $250 + Tax depending on city distance. GYE-CUE: USD$70+Tax, GYE-UIO: USD$90+Tax, UIO-CUE: USD$120+Tax. If not agreed at car pick up, Drop Off Charge in a different city up to USD$250.
2) International: Not Allowed.
Payment:
Payment terms are negotiated at the time of rental where credit card payments are preferable. Rental charges will be collected directly at the time of vehicle’s pick up.
Credit Cards accepted: Visa, American Express, MasterCard and Diners.
Additional charges:
Applicable for extras such as Navigation system, baby/toddler seats, or any other additional requirements.
Baby Seat / Toddler Seat: Should be installed by client.
Remote Door opening USD$50/occurrence.
Smoke Free Vehicle Penalty USD$250.
If special cleaning is required at car return a separate charge of USD$20 will apply.
Toll pass: $4.99/day. If not hired at rental pick up, surcharge of $5.99 per toll passed. If damaged USD$500 penalty charge.
Usage of Vehicles:
Hirer commits that he won’t allow anybody to drive the rented vehicle unless been authorized by Europcar.
Hirer undertakes that neither he nor any of the listed additional drivers will use the vehicle in Pushing, Pulling or Towing objects, Races & Fun Drive, Rough Roads, Teach Driving, nor rent the vehicle without Europcar permission.
No adherence with the same, will held hirer liable to pay fees resulting from any damages, penalties, fines & dues.
Other:
Advanced Returns and Prepayments:
If the hirer returns the vehicle before of the agreed rental period for any reason, it will not be entitled to a refund for any unused days. No refund will be provided if the customer fails to collect the vehicle at the rental pick up time and has not cancelled the rental agreement.
Cancellation fees (for prepaid rates only):
• More than 48 hours’ notice will be free of charge • Less than 48 hours will be USD$50 (or the whole price of rental if value is lower).
No Show fees (for prepaid and pay-on-arrival rates):
• USD$95 charged in case of "No Show” (or the whole price of rental if value is lower).
Tax:
VAT: 14%
Additional Driver:
An additional driver can also be authorized if added in the rental agreement and is subjected to all terms and conditions applied to the main driver and will be with an extra cost of 4 USD per day with maximum amount of 60 USD (Excluding VAT).
Driver Age:
Diver’s age differs from each car category, these age calcifications are displayed below:
22 years old EDMR, EDAR, CDAR & DDAR.
25 years old IMAR, FDAR & SDAR
28 years old IFAR.
Note: Customer with younger age could drive the vehicle, but with extra (Young driver) charge of 10 USD per day with maximum 100 USD (Excluding VAT). Minimum driver age to rent a vehicle is 21.
After Hour Service:
Customer is eligible to collect the vehicle out of working hours with an extra cost of 20 USD (Excluding VAT).
Airport Toll Fee:
Paid by the customer in airport check-out locations.
Full to full fuel Policy - Refueling full tank charge 35 USD (Including VAT)
Clean to clean policy - Cleaning charge 30 USD (Including VAT)
Child Seat: 7 USD per day with maximum amount 35 USD (Excluding VAT)
Portable Wi-Fi Internet: Upon request
Full Insurance Damage Waiver: Available upon Request
Payment Terms:
At the time of vehicle’s check-out rental charges will be collected. Rental payment could be paid in advance or on arrival using a Debit card, credit card, cash or bank transfer. Additional charges are to be paid on time of return of the vehicle.
Any debit / credit cards without customer’s name will not be accepted.
Chauffeur Service:
Available upon request.
Accepted Credit Cards:
Master Card & Visa (American Express are not Accepted).
Delivery / Collection:
Free within 10Km, additional KM amount 1.5$ (Including VAT)
Driving license:
Minimum driving license period 1 year, international driving license is mandatory for foreign customers.
Fuel:
Full to full fuel Policy - Refueling full tank charge 35 USD (Including VAT)
Rental deposit “Excess":
At the time of vehicle’s check-out a valid credit card is to be presented on arrival., a pre-authorization deposit amount will be blocked on client’s credit card depending on the car category rented and to be released within 21 working days in case no damage occurred (No cash deposit is accepted). In case of extension, rental deposit must be renewed. This amount is identified as “Excess amount” in the event of damages, license loss, traffic fines & dues. In case a damage occurs as a result of reckless or negligent behavior or under the influence of drugs or alcohol the customer might be liable for the full cost. Excess amount is non-refundable in case of minor, major damage or car theft: These deposit classifications are displayed below:
400 USD for groups: EDMR, EDAR
450 USD for groups: CDAR, DDAR & IMAR
500 USD for groups: FDAR & SDAR
1000 USD for groups: IFAR
LDW (Loss Damage Waiver) doesn’t cover these items in case of damage, miss use or lost. Customer will be charged the following:
• Vehicle Interior
• Vehicle Key
• Vehicle Equipment
• Vehicle License Loss: 70 USD (Including VAT)
Full Insurance Damage Waiver:
Available upon Request
• Domestic: Available between Europcar stations, one way charge applied.
• International: Not available.
Restriction of Use:
Vehicle must not be used under any of the following conditions or for any of the following purposes; otherwise renter will take full responsibility for all charges set by Unlimited Tours – Europcar Egypt:
• 4x4 Vehicles are not allowed to pass through Ahmed Hamdy tunnel heading to Ras Sudr, Sharm ElSheikh, Nuweiba, Dahab or Taba...etc.
• For Egyptians booking IMAR & IFAR car categories should either provide a non-Egyptian passport or a valid residence papers outside Egypt.
• Not legible to travel with the vehicles across international borders or use the ferry transfer between Egypt’s cities.
• Driving the Vehicle under the influence of alcohol, drugs or any other type of narcotic substances.
• Transportation of inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances.
• Carrying anything which, because of its smell or condition, harms the vehicle or causes Europcar to lose time or money before it can rent the Vehicle again.
• Transportation of live animals (with the exception of domestic pets, subject to prior authorization by Unlimited Tours – Europcar Egypt)
• Installing a roof rack, luggage carrier or similar, unless supplied by Unlimited Tours – Europcar Egypt.
• Re-rental to or use by other persons, carrying passengers for hire or reward, Participating in rally’s, competitions or trials, wherever they may take place, Giving driving lessons or Pushing or towing another vehicle.
• Travelling on non-paved roads or on roads, the surface or state of repair of which could put the vehicle's wheels, tires or it’s under body mechanics at risk, intentionally committing any offence.
• None of the goods and baggage carried in the Vehicle, including their packing and stowage equipment, will be permitted to damage the Vehicle, nor put the occupants abnormally at risk, in any way which breaks the Highway Code, road traffic laws or any other laws.
Rental Period:
The rental duration is calculated on the basis of indivisible periods of 24 hours, starting from the time the Vehicle was available. However, a 30 minute grace period is applied at the end of the rental before the start of a new 24-Hour period.
Extension of the Original rental Duration:
The vehicle is insured for the period mentioned on the rental agreement. Unless otherwise agreed in writing by Unlimited Tours – Europcar Egypt, once this period is passed, the renter remains liable for any damages. Should you wish to keep the vehicle for a period longer than that originally set out in the rental agreement, first you must refer back to rental station and when approved make sure to come in person to extend the duration of the rental agreement (Based on availability).
Rental Cancellation Policy:
• Cancellation is free of charge if done 24 hours before the rental period starts.
• Cancellation done during the rental period, one additional rental day will be charged as an early return penalty charge. Prepaid reservations are non-refundable in case of cancelation within the rental or before 24 hours of the rental period.
Unlimited Tours – Europcar Egypt have the right to cancel any reservation in case of no show or delay in the following situations; for prepaid reservation with delay more than (6 hours), for pay on arrival reservation: with delay (1 hour). In case flight details are available and communicated, these times are calculated from the actual arrival time of the flight.
Traffic Violation:
During the rental period the customer is fully liable to the vehicle, accordingly if any traffic violation occurs during the rental period, Unlimited Tours – Europcar Egypt has the right to notify and claim the cost of that violation.
Click here to download the terms and conditions for Estonia
Tax:
20%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. 4,17€+tax/per day
Age:
21-25 according to the selected car group
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash Rental Deposit not available.
Chauffeur driven service:
Available. Details are available from Europcar Reservation Office.
Credit cards accepted:
American Express, Euro Card, Master Card, Visa.
Delivery / Collection:
Available Within City limits. 24€ + tax/each
Driving licence:
Held for at least one year.
Fuel:
Europcar hires the vehicle with a full tank, and vehicle is to be returned with a full tank. Missing fuel is charged according to Europcar Estonia's fuel prices per litre + 8,33€+tax administration fee.
Insurances:
Deductible Collision Damage, C.D.W., Premium protection package, Medium protection package, Theft Protection and P.A.I. : Charges may vary by car group. Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations
2) International: "Available to Finland, Latvia, Lithuania, Poland. "
Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Mandatory from 1st December to 1st of March.
For full terms and conditions, please click here
Tax:
25% (vat 9%, STT 6% & EVT 10%).
Airport Surcharge:
Included in rate.
Age:
Minimum 21 years.
Additional Driver:
Each driver will pay $6.50 per day.
Driving licence:
Held at least for two years according to the car group. Needs to be translated to English.
Cash Rental deposit:
$500FJD - EDAR,EDMR, CDAR,CDMR, IDAR,IDMR
$2000FJD - SUV, SFBR,PVAR & FPND
Credit Cards Accepted:
VISA, Master Card, American Express, JCB, Union Pay.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
One Way drop off fee is 100.00FJD. Special delivery inquiry with rental station.
One-Way Rentals:
A) Domestic : $100.00FJD.
B) International : Not Available.
Other Services:
Baby Seats $15.00FJD per day.
Restriction Of Use:
To be used on mainland only. Not permitted to take any island outside Viti Levu.
Chauffeur Driven Service:
Available.
Fuel:
Full & return full.
Click here to download Terms and Conditions for Finland
Tax:
24%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Charge € 9,00 per day and per additional driver
(the "Additional Driver Surcharge").
Age:
19 to 24 years according to the car group hired. When renting a vehicle, a driver qualified as a "young driver" (from 19 to 24 years old) pays a specific
charge € 9,00 per day (the "Young Driver Surcharge").
Airport surcharge:
€ 40,30 per rental at Helsinki-Vantaa airport, € 31 at other airports.
Cash rental deposit:
Cash Rental Deposit not available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.
Delivery / Collection:
Available within and outside city limits. Charges available from reservations@europcar.fi.
Driving licence:
Held for at least one year. As of 1st of February 2018 all Chinese customers should present a valid translated Chinese Drivers
licence or an International Drivers Licence at the time of pick up.
Fuel:
Europcar hires the vehicle with a full tank, and vehicle is to be returned with a full tank.
Missing fuel is charged according to Europcar Finland's fuel prices per litre.
Insurances:
Deductible Collision Damage, L.D.W., Medium and Premium insurance packages: Charges vary by car group.
Personal Accident Insurance “PAI” is included in all rates. Details are available from reservations@europcar.fi.
One-way rentals:
1) Domestic:
Available between all Europcar stations in Finland. Oneway-rentals to/from Åland Islands are not allowed.
2) International:
Available on request. International one-ways are dealt case by case.
Charges and details are available from reservations@europcar.fi.
Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, GPS.
Restriction of use:
It is prohibited to drive the cars outside Finland without prior agreement, except to Norway and Sweden (subject to cross-border fee of € 62,00 per rental).
Oneway-rentals to/from Åland Islands are not allowed.
Use of Winter Tyres:
All cars are equipped with studded tyres from 1 Nov until 31 March each year. Winter cover including studded tyres is charged during this time.
Details available from reservations@europcar.fi.
Specific note:
All cars are non-smoking cars. A cleaning cost of 200 EUR is collected from the renter for violation of this policy.
Click here to download the terms and conditions for France
Tax:
20%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
18 years old minimum with a minimum years of driving experience according to the car category. Drivers under 26 years will be charged the 'young driver surcharge'.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least one year. (If the driver had his driving license within the french supervised driving program, he can rent certain types of vehicles the day after the driving license delivery, details are available from Europcar Reservation Office.)
Cash Rental deposit:
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted:
American Express, Diners Club, Euro Card, JCB, Master Card, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within and Outside City limits.
One-Way Rentals:
A) Domestic : Available between all Europcar stations (except for Corsica if pick-up and return stations are not both located in Corsica). B) International : Available - Details are available from Europcar Reservation Office.
Other Services:
Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.
Restriction Of Use:
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for French Guiana
Tax:
14%
Deposit policy:
Cash is not accepted. Only credit card deposti is accepted. The deposit will be automatically unblocked with 14 days after blocking the amount.
Additional driver:
YES
Age:
Minimum age 21 years old. Maximum age 75 years old. Young driver's surcharge under 21. Senior drivers surcharge above 75.
Airport surcharge:
N/A
Credit cards accepted:
AMEX, VISA, MASTERCARD
Delivery / Collection:
In town USD 10. Outside town USD 0.5 per km
Driving licence:
National driver's licence and upon arrival collect a driving permit for the requested period of 1 week, 2 weeks or 4 weeks. Price per permit is USD 10.
Insurances:
Rates include LDW insurance with an excess of USD 500-1000 depending on the category. Excess reduction is available against payment of a fee depending on the category.
One-way rentals:
Domestic: In town USD 10, outside town USD 0.5 per km. International: not available
Other services:
Baby seat USD 5 per day. Satellite phone USD 25 per day. Navigation system USD 5 per day. Towing cable USD 5 per day. Jerrycan USD 5 per day.
Cash rental deposit:
Not available
Chauffeur driven service:
Not available
Fuel:
Vehicle is provided with a full tank and must be returned with a full tank. Refuelling charge is USD 2.35 per litre.
Specific note:
All cars are non-smoking cars. A cleaning cost of 30€ is collected from the renter for ciolation of the policy.
Other:
Out of hours surcharge applies to all rentals that check in or check out during the hours the station is closed.
Grace period: drivers are allowed a 59 minute period of grace provided that the vehicle is returned within the hours of operation.
Early returns: no refunds
Fines: speeding, parking and other fines are the responsibility of the hirer in full. A fee of 30€ will be charged to the main driver's credit card for the treatment of the denunciation.
Hallmark Cars (Airport) Limited (company number 47661) who trade as and are hereafter referred to as Europcar Jersey / Channel Islands and whose registered office is Beresford House, Bellozane Road, St.Helier, Jersey is the official Europcar licensee in the island of Jersey.
These terms and conditions, together with our web site terms and conditions of use, privacy policy and security policy constitute our agreement with you, the renter, for the services we provide in acting as a car hire company. Together, these are referred to as our terms. These terms shall apply to all contracts for the provision of our services to the exclusion of all other terms and conditions. No conduct by Europcar in the Channel lsands shall be deemed to constitute acceptance of any other terms. Acceptance of the services or signature on any agreement shall be deemed conclusive evidence of your acceptance of these terms. Europcar Channel Islands may change the terms from time to time and you, the renter, are advised to check the web site to consider any changes to the terms which apply to you. When we supply you, the renter, with vehicle hire, we are acting as the official car hire provider. Your hire of any vehicle from us is subject to the terms and conditions of vehicle hire imposed by us and to the corresponding laws of the island of the islands.
These terms apply to any booking that you, the renter, make with us on or through this web site, so you should make sure that you are aware of their contents. Some of our terms and conditions may contain exclusions and limitations of liability.
Your booking on this web site is conditional on you, the renter, accepting our terms. If you, the renter, do not agree with any part of them you must not proceed with your booking. By confirming that you wish to book a vehicle through this web site you, the renter, indicate that you have read, understood and accept the relevant terms. If there is any part that you, the renter, do not fully understand, or if you have a query about the vehicle hire or any other product, please contact us on 01534 747770 (Jersey) or 01481 239511 (Guernsey).
Minimum / Maximum Age Limitations
Not all groups of vehicles listed below are available in both islands.
Groups A to CA - minimum driver age 21 years, maximum driver age 89 years.
An additional £5.00 per day charge applies to drivers aged 80 to 84 years, and £10.00 per day to drivers aged 85 to 89 years.
Drivers over 80 years of age will be required to sign a declaration form on vehicle collection verifying that they have no physical disabilities or impairments that might affect their ability to drive a rental vehicle. They must also drive their own vehicle on a regular and fully comprehensively insured basis.
Groups E to H - minimum driver age 25 years, maximum driver age 75 years.
Groups F to Z - minimum driver age 30 years, maximum driver age 75 years.
Drivers Licence
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Renters and additional drivers must have held a full driving licence for a minimum of 12 months.
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UK residents must provide a UK licence – an international licence is not acceptable. It is a legal requirement for any non-UK citizen to obtain a UK licence if they are driving in the UK for period exceeding three months. If a new photo card licence is held, drivers must also produce the paper documents, which accompany the photo card.
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An original or international driving is required if the renter or additional driver’s licence is of non-roman alphabet (e.g. Japanese).
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No refunds will be given for rentals rejected due to non-production of a driving licence or non-disclosed endorsements. If a renter is not in possession of his / her original licence due to it being renewed / updated by DVLA it is his / her responsibility to contact DVLA to obtain a suitable document verifying the renters full licence details (normally a DV441 form).
Period of Hire/Daily Rate Calculation/Extensions
Hire periods are calculated on a 24-hour basis. Subject to vehicle availability at the time of your rental you may be offered a grace period of up to 3 hour before an extra day is charged. Should you need to extend the hire period at the end of the original rental period please notify us in advance by telephone or email. Extension payments can be made over the phone by credit card but the preferred option is to return to one of our locations to make payment and sign a rental agreement extension. Late returns where we have not been notified of a revised return time will be charged at the local daily tariff (which may be considerably higher).
What is INCLUDED in the price?
Rates include unlimited mileage, third party liability insurance, collision damage waiver (with an excess), licences and fees, airport fees and hotel / guest house / self catering delivery and /or collection.
Licenses and Fees explained
This charge is for a combination of some or all of the following items:
-
concession fees payable by the licensee to the licensor
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freight charges incurred in the shipping of vehicles to and from the islands
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vehicle licensing and registration fees
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arrival hall desk concession fees, vehicle parking and storage fees payable to an airport / harbour / hotel
-
additional concession fees that may be linked to passenger arrival numbers
-
airline and shipping company concessions
-
rental transaction, referral and marketing contribution fees that may be payable to a referral agent or the licensor
-
factoring charges payable to the licensor
-
concession fees payable by the licensee to the licensor
What is NOT INCLUDED in the price?
Fuel, Excess Waiver, Wheel and Tyre Damage, Personal Accident Cover, Parking and Traffic Fines, Additional Driver charges, Young and Older driver surcharges( where applicable), Baby / Booster Seats, Parking Permits / Pay Cards.
‘Freesale’ vehicles – manual vehicles in groups A, B3, B5, BC and C
The largest number of vehicles on our fleet generally comprises of the above vehicle groups. It is our policy therefore to offer an automatic return confirmation policy to renters who select and book one of these groups as their preferred choice of vehicle via our website. Occasionally there can be limited availability and we may have to ‘close out’ some of these groups at certain times of the year, particularly during the main holiday periods. To avoid disappointment we strongly recommend that renters do not leave car rental reservations too close to the travel date.
‘On Request’ vehicles – automatic vehicles and all vehicles from group C and above
There are only a limited number of vehicles in the above groups on our fleet. Prospective renters will receive an immediate message from our website saying that the vehicle choice is ‘on request’ and that one of our car rental representatives will endeavour to make contact by email or telephone within 24 hrs to advise of the current availability. If and when the vehicle choice is confirmed the renter will be required to make full payment by credit / debit card within 24 hours of the time that availability was confirmed. Should the renter not make full payment within that period the vehicle will no longer be held on the renter’s behalf and will become available for resale. Please note that you, the renter, will not have any contract for vehicle hire at the price offered until your booking has been confirmed and the necessary payment received.
Confirmation vouchers
A car rental confirmation email or voucher must be presented to a Europcar representative on vehicle collection. Europcar Channel Islands cannot be held responsible for rentals rejected if a confirmation or voucher is not presented.
INSURANCE COVER INCLUDED IN YOUR RENTAL CHARGES
Third Party Insurance (TPI)
This is a mandatory insurance which is included in the rental charges. This covers the renter for damage to third party property and / or vehicles.
Collision Damage Waiver (CDW)
Collision Damage Waiver reduces the renter’s liability from the total cost of the damage, to an excess amount which varies according to the vehicle group (please refer to the vehicle information panel to check the excess level). However it is subject to certain exclusions which include:
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When damage is caused to windows / windscreens, interior, wheels, tyres, the underside or roof of the car.
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Where any rental vehicle has been driven off-road, on un-tarmacked roads, slipways or beaches.
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Where the driver is under the influence of alcohol or drugs.
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Where the driver has been reported driving dangerously or recklessly.
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Where the driver(s) has not been named on the rental agreement.
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Where keys are lost, damaged or stolen, the renter will be liable for the cost of replacement.
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Further costs exceeding the excess will apply if the loss, damage or theft of keys is directly related to the theft of the vehicle. These costs will be defined by Europcar Channel Islands.
INSURANCE COVER NOT INCLUDED IN YOUR RENTAL CHARGES
ALL VEHICLES ARE SUBJECT TO AN EXCESS OF BETWEEN £1,000 and £3,000
DEPENDING ON VEHICLE GROUP
YOU CAN REDUCE THIS EXCESS TO ZERO BY PAYING AN EXTRA DAILY CHARGE OF BETWEEN £10.00 and £30.00 PER DAY EXCESS WAIVER
IF YOU CHOOSE NOT TO TAKE THE WAIVER A PRE-AUTHORISED DEPOSIT OF BETWEEN £1,000 and £3,000 WILL BE REQUIRED
IF YOU HAVE YOUR OWN CAR HIRE EXCESS POLICY A SUM OF BETWEEN £1,000 and £3,000 PRE-AUTHORISED DEPOSIT IS STILL REQUIRED
ON RETURN THE VEHICLE WILL BE CHECKED THOROUGHLY AND PROVIDING NO NEW DAMAGE HAS BEEN CAUSED A FULL CREDIT WILL BE MADE WITHIN 48 HOURS
EXAMPLE OF REPAIR CHARGES TO A VAUXHALL CORSA
(PRICES WILL VARY ACCORDING TO VEHICLE TYPE)
BUMPERS / WINGS /DOORS - FROM £250.00
BONNETS / ROOFS / TAILGATES - FROM £500.00
MIRROR COVERS & ASSEMBLIES - FROM £195.00
ALLOY WHEEL REFURBISHMENT - FROM £150.00
REPLACEMENT TYRES – FROM £125.00
PAINTLESS DENT REMOVAL – FROM £85.00
LABOUR CHARGES (MAY BE ADDED) - £75.00 PER HOUR
ALL PRICES ARE IN JERSEY ARE SUBJECT TO 5% GST
Personal Accident Cover (PAC)
This is an optional insurance that will pay out in the event of disability, dismemberment or death in the event of a road accident. Further details of the level of cover offered are available on request.
Fuel Charge Policy
The policy for charging for fuel when renting vehicles in the Channel Islands with most car rental companies is factored on three specific items - approximate mileage which is calculated from fleet records, group of car / engine size and the relevant fuel prices at the time can change weekly if not daily.
Europcar in the Channel Islands supplies either a QUARTER (in winter) or HALF (in summer) a tank of fuel in every vehicle irrespective of the length of hire but have a different charge for each rental period for each type of vehicle. We therefore charge for UP TO and not necessarily the MAXIMUM of QUARTER / HALF A TANK of fuel. It is extremely unlikely considering the size of the islands that customers are likely to use a whole tank of fuel during their stay which is why we do not offer a ‘full to empty’ option. Because there are no re-fuelling facilities available directly on site at the airport or harbour in Jersey or Guernsey previous and existing hirers have indicated that they would rather not have the inconvenience of having to fuel or refuel their vehicle at the beginning or the end of the hire period. This is why we do not offer a ‘full to full’ option and penalise clients who fail to do refill with a fuelling charge as well as applying premium fuel rates - this can be standard practice in the UK and abroad. Our method of charging therefore, and preferred by our customers, is the fairest system and you are NOT REQUIRED TO RE-FUEL THE VEHICLE before returning it. We do not refund for fuel left in the vehicle at the end of the rental period.
Additional Drivers
Up to two additional drivers may be added to the rental agreement for a small additional daily charge.
Child Seats and Special Requests
Child seats and booster seats are available at an additional daily charge. As we only have a limited number of these items it is recommended that the renter reserves these items at the time of booking.
Free Delivery & Collection Charges
Europcar in the Channel Islands offers free island wide hotel / guest house / self catering delivery and collection. If however the renter is not there at the specified time to take delivery of the vehicle a £10.00 surcharge will apply for re-delivery.
Lost / Stolen Keys
Lost / stolen keys are chargeable if they not returned at the end of the hire after the hirer has locked the the rental vehicle. If keys are misplaced during the duration of a hire and Europcar CI are required to provide a replacement set this is chargeable immediately. A refund will be made if any misplaced keys are found during the hire period or customers who have retained keys by mistake at the end of the hire return them within 48 hours after the end of the hire period. Please take care of your hire car keys as they can be expensive items to replace and can cost anything between £50 and £200 depending on the model of the rental vehicle.
Out of hours
Our airport desk remains open until the last flight has cleared. There are no out of hours charges for renters arriving on delayed flights.
Early Returns
Unfortunately, we are unable to make refunds for vehicles returned early.
Credit Card Payment
All renters are required to present a valid debit / credit card at the time of vehicle collection to pay for fuel and any additional charges. These items cannot be paid by cheque or cash.
Credit Card Charges
Bookings made in advance by credit card and any further charges payable on collection do not incur a credit card fee.
Goods and Services Tax (GST)
In the Island of Jersey a 5% Goods and Services Tax applies to all charges. There is currently no Goods and Services Tax in the Island of Guernsey.
Making Changes to Your Booking
If You, the Renter, Wish to Make Changes to Your Booking - Reservation amendments following issue of confirmation but prior to the commencement of the rental are free of charge.
Cancellations
Cancellation Protection is available for a small additional charge. If you purchase Cancellation Protection at the time of booking and you are unable to honour your booking prior to the collection date, Europcar Channel Islands will refund all charges except the cancellation protection fee.
Without Cancellation Protection, the following refunds will apply:
28 days before start date of hire – 50% refund
8 – 27 days before start date of hire – 25% refund
0 – 7 days before start date of hire – NO REFUND
No refunds will be given for rentals ended early, late collections, no shows or cancellations made after the rental start date even if Cancellation Protection has been purchased.
Car Capacity and Vehicle Type
All vehicles are insured for a maximum number of passengers. We cannot accept liability for the vehicle reserved being unsuitable for all passengers and luggage. Please refer to the website for the maximum number of passenger allowed for each car group of vehicle. Rentals will be denied if the party size is too large for the vehicle reserved. No refund will be made if a suitable upgrade vehicle is not available. If a larger vehicle is available an upgrade surcharge will apply at the local tariff rate without discount. We are unable to guarantee a particular make or model of vehicle. The car shown on your confirmation may be substituted for an alternative similar model or upgraded vehicle.
Provision of Cars
Europcar Channel Islands reserve the right to refuse to make available a vehicle to any person considered unfit to drive or who does not meet eligibility requirements. We will not be liable for the completion of travel arrangements, nor for any refund, compensation or any other costs you, the renter, may have to pay. In the event that Europcar Channel Islands is unable to supply the vehicle requested we reserve the right to sub-contract the equivalent standard of vehicle (or higher) on your behalf or pass on your booking to another car rental operator at no extra cost to the renter.
Taking Vehicles Off-Island
Renters are not permitted to take cars off the islands to either the United Kingdom, Europe or Inter-Island.
Complaints Proceedure
If you, the renter, are dissatisfied in any way with the standard of vehicle upon collection, any rental charges or service issues it is important that you report this to us immediately whilst you are in the island. If this is a matter that the renter and Europcar Channel Islands could not resolve whilst the renter was on island the renter must then follow up the complaint by letter or email to our Customer Relations Department within 1 month of their return date. Complaints will be dealt with by Europcar Channel Islands within fourteen days of receipt of such correspondence providing Europcar in either island was first given the opportunity to rectify any customer dissatisfaction whilst the renter was in the island.
Mechanical Difficulties/Accidents
In the case of breakdown or mechanical difficulties, you, the renter, must call the local Europcar office immediately. If you, the renter, are involved in an accident, the local police and the local Europcar office must be contacted. Keep copies of all relevant documentation you are asked to complete. This may be needed if you, the renter, are likely to be involved as party to an insurance claim. Do not admit liability.
Europcar Channel Islands accepts no responsibility for and shall not be liable in respect of any loss, damage, alterations, delays or changes arising from civil strife, industrial dispute, including air traffic control disputes, terrorist activity, natural and nuclear disaster, fire or adverse weather conditions, unavoidable technical problems with transport, closure or congestion of airports or ports, cancellation of scheduled airlines and financial failure of airlines.
Terms of your Contract with Europcar in the Channel Islands
However you, the renter, choose to book, it is important to understand how and when a contract is formed. The technical steps required for a contract to be formed are as follows:
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When we quote prices over the telephone or place our services on our website we are inviting you, the renter, to make an offer for their purchase. You, the renter, do not make this offer until you do so verbally or by pressing "Book Now".
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You, the renter, have made Europcar in the Channel Islands an offer to purchase the services once you have either pressed "Book Now" or done so verbally. Europcar Channel Islands will then accept this offer when it has both received full payment and has sent you, the renter your confirmation voucher. Once done there is a binding contract between you, the renter, and Europcar Channel Islands for the delivery of its services subject to these terms.
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Europcar Channel Islands shall not be liable itself or vicariously for either a failure to perform or delay in performing any of its obligations under or pursuant to this booking, voucher, reservation, rental or terms and conditions, if and in so far as performance is delayed, hindered or prevented by force majeure, which expression shall mean any event beyond the reasonable control of the party in question. In the event that the force majeure persists for more than 14 consecutive days, Europcar Channel Islands may terminate and withdraw this booking, reservation or rental by giving 14 days notice to your, the renter's, original billing address.
Please check the web site terms of use for compliance with the Consumer Protection (Distance Selling) Regulations 2000 (the "Regulations").Please note that only part of the Regulations apply to the provision of car hire services.
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You, the renter, shall fully indemnify and keep fully indemnified Europcar Channel Islands from and against all losses, costs (including legal) and damages incurred by Europcar Channel Islands as a result of a breach by you of our terms.
Europcar Channel Islands provides no warranties or undertakings other than those that are expressed in our terms.
These terms are governed by the laws of either island in the Channel Islands whose courts shall have exclusive jurisdiction.
For full terms and conditions, please click here
Tax:
10%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
21 years. Maximum age - 70 years
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least 1 or 3 years, according to the car group.
Cash Rental deposit:
Details are available from Europcar Reservation Office.
Credit Cards Accepted:
American Express, Eurocard, Mastercard, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Free Within and Without City limits.
One-Way Rentals:
A) Domestic : Available between Europcar Stations on the same island - Details are available from Europcar Reservation Office. B) International : Not Available.
Other Services:
Child Seat Infant, Child Seat Baby, Child Seat Toddler, Child Booster Seat
Restriction Of Use:
Driving on non-paved roads is not allowed.
Chauffeur Driven Service:
Details available from Europcar Reservation Office.
Tax:
18%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
21 years. Maximum driving age : 75 years.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least two years, according to the car group.
Cash Rental Deposit:
Details are available from Europcar Reservation Office.
Credit Cards:
Visa.
Insurances:
LDW : Charges may vary by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Details are available from Europcar Reservation Office.
One-Way Rentals:
A) Domestic : Available.
B) International : Not Available.
Other Services:
Details are available from Europcar Reservation Office.
Restriction Of Use:
Certain driving restrictions may apply for driving into Gabon and into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service;
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Georgia
Tax:
All taxes are included in the price (included VAT 18%)
Deposit policy:
Total rental estimate + 200 EUR
Additional driver:
One additional driver for 8 EUR per day
Age:
Minimum age 21 years. Young driver charge (21-23 years old) for 15 EUR per day. Senior driver charge (70-75 years old) for 10 EUR per day
Airport surcharge:
Tbilisi airport (desk 24/7) for free of charge. Kutaisi airport - one way 20 EUR extra (meet and greet service). Batumi airport - one way 20 EUR extra (meet and greet service)
Cash rental deposit:
Class A and B - 300 EUR. All other car classes - 380 EUR. Available by cash or by credit card, but not available by debit card
Chauffeur driven service:
By request, we can offer transportation service, price depends on the distance and itinerary
Credit cards accepted:
VISA, MASTERCARD
Delivery / Collection:
One way in the same city. Within 30km of the city - extra 6 EUR. If the customer prefers to pick up or return the car in some city hotel or address, one way is 6 EUR extra
Driving licence:
Minimum experience 2 years. International and all driving licences which are in Engligh language. If the driving licence is not in English, it must be translated int English and notarised
Fuel:
Sent with a full tank. If customers return the car back with the tank not full, they have to pay extra - 1 EUR per Litre. Charge for cleaning is 7 EUR for all car groups
Insurances:
Included: CDW, TPL, PAI. CDW and THW coverage. Standard rates include 85% of insurance. In case of a car accident, 15% of all damages are the customer's responsibility. In the case of responsible theft, the customer is only responsible for paying the deductible (or excess). TPL - Third Party Liability (maximum 10000 USD) all packages include this coverage. 5 person total and 10000 USD. Will only apply if the customer abides by the clauses in the rental contract, which means that any breach of contact will annul the protection and then the customer will assume all responsibility for all damages incurred. In the case of a car accident, the customer needs to stop the car, call the police, in other cases the total damage is the customer's responsibility. PAI - MAximum oer pax 2000 USD. TPL - Maximum 10000 USD. SCDW - by request, extra per day 14 EUR.
One-way rentals:
1) Domestic: Airport-office 20 EUR. You must inform us in advance if you wish to make a one-way reservation. On the other hand, if you return the vehicle to a different office than the one established in your reservation, the rental company will penalise you with an extra charge. We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company. We offer one-way rental in different cities. Price depends on request. Tbilisi - Kutaisi - 50 EUR. Tbilisi - Batumi - 70 EUR. All other destinations will be calculated individually.
2) International: Not available
Use of Winter Tyres:
Seasonal tyres are free of charge
Other services:
CSI CHILD SEAT FOR INFANT (0-12 mths / 0-13 kgs - 6 per day (charge per rental maximum 40 euro)
CSB CHILD SEAT FOR BABY (1-3 yrs / 9-18 kgs) - (charge per rental maximum 40 euro)
CST CHILD SEAT FOR TODDLER (4-7 yrs / 15-30 kgs) - (charge per rental maximum 40 euro)
CBS CHILD BOOSTER SEAT (UP TO -12 yrs / UNDER 135 CMS) - (charge per rental maximum 40 euro)
BICYCLE RACK - 8 euro per day
WIFI ADAPTER - 7 euro per day
GPS NAVIGATION - 8 euro per day (charge per rental maximum 55 euro)
SNOW CHAINS - 8 Euro per day
SKI RACK (OR BOX) - 15 Euro per day
For full terms and conditions, please click here
Tax:
19% (16% from 01.07.2020 to 31.12.2020)
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
19, 21, 23, 25 or 30 years, according to the car group.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least one year.
Cash Rental deposit:
Not possible.
Credit Cards Accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within and Outside City limits.
One-Way Rentals:
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other Services:
Child Seat Infant, Luggage Rack, Ski Rack, Snow Chains, Snow Tyres, Navigation System.
Restriction Of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Under specified circumstances winter tyres will be mandatory in Germany: In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines. A driver found using summer tyres in wintery conditions can be fined 40 euro. If the vehicle holds up traffic the fine is doubled. Along with the eintery conditions, the mandatory dates for winter tyres in Germany is 1st November - 31st March
For full terms and conditions, please click here
Tax:
20%
Airport Surcharge:
15 USD fixed amount per hire
Age:
Minimum 21 years for all car groups
Additional Driver:
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office. 12 USD PER DAY
Driving Licence:
Held for at least 3 years for EDAR & CDAR only. All clients visiting Ghana and intending to opt for a self-drive service that, it is mandatory to have an international driving license. Without that they cannot drive dans will have opt for a chauffeur drivce service.
Cash Rental Deposit:
No Cash Rental Deposite
Credit Cards Aceepted:
American Express, Mastercard, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection. Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within & Outside City Limits.
One-Way hires:
A) Domestic : Not Available due to driving restriction with self drive cars
B) International : Not Available.
Other Services:
Child Seat 0-12 month
Restriction Of Use:
Cross border restriction - It is not permitted to drive the vehicle into bordering countries. Exceptions may apply. Details are available from the Europcar Reservation Office
Chauffer Driven Service:
Details are available from the Europcar Reservation Office.
For furll terms and conditions, please click here
Tax:
24%
Additional driver:
Daily charge for the additional driver is 3,5€ plus Vat and airport charges and can be purchased through official site or upon arrival locally.
Age:
The minimum age to rent a vehicle is 21 years old for categories Mini & Economy. For all other categories minimum renters age is 23 yrs. Underage 23 yrs. old drivers may rent vehicles – Cargo Van excluded, at a daily surcharge of 8 EUR excluding vat and airport fee. There are no restrictions or surcharges for drivers aged 23 and older
Airport surcharge:
14%
Cash rental deposit:
Cash deposit is not accepted
Chauffeur driven service:
Non available
Credit cards accepted:
VISA & MASTERCARD & AMEX cards are accepted. Debit cards prepaid cards and UNIONPAY are accepted as forms of payment of the rental or to purchase additional products.
Delivery / Collection:
Delivery and Collection is allowed only from Monday to Friday and it’s an On request service. Please proceed your request to our reservations department prior your arrival.
Driving licence:
All drivers mast held a full and valid driving license for a minimum of 12 months.Renters carrying a driving license from an EU member state or Switzerland do not require an International Driving Permit.All other renters must present an International Driving license along with the ID card / valid Passport.
Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
Since the United Kingdom has left the European Union, there are special requirements for UK Driving license holders driving in Europe.
Please check requirements before travelling.
Fuel:
Renters must return the vehicle with the same fuel level as at the time of pick up. If the vehicle is not returned with the same level of fuel the renter will be charged a refueling service charge based upon the fuel used
Insurances:
BASIC, MEDIUM and PREMIUM. Charges may vary by car group. Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: This type of service is upon request. Please proceed your request to our reservations department prior your arrival.
2) International: It is not allowed and a penalty of 20.000 euro will be charged to those travelling without permission.
Other services:
It is allowed only from Monday to Friday and it’s an On request service. Please proceed your request to our reservations department prior your arrival.
For deliveries and collections within a 15 km distance, a charge of 28,00 EUR plus VAT and Airport charges applies and should be paid locally. For distances longer than 15 km an additional charge of 1,00 EUR plus VAT plus Airport charges per km will be applied locally
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Specific note:
Cross Border: It is not allowed and a penalty of 20.000 euro will be charged to those travelling without permission.
Other:
Car Types: All car types that are mentioned in catalogues are sample models, based in the actual interpretation of the international SIPP codes and are subject to change with similar models at the Renters discretion
For full terms and conditions, please click here
Tax:
8,5% VAT
Additional driver:
25€ INC VAT
Age:
Minimum Age 21 Years Old : CATEGORIES MBMR to ECMR Minimum Age 25 Years Old : CATEGORIES ECAR to XDAD
Airport surcharge:
30€ INC VAT
Cash rental deposit:
800€ INC VAT
Chauffeur driven service:
N/A
Credit cards accepted:
VISA, MASTERCARD, AMERICAN EXPRESS
Delivery / Collection:
N/A
Driving licence:
Minimum 1 year : CATEGORIES MBMR to ECMR Minimum 3 years : CATEGORIES ECAR to XDAD
Fuel:
REFUELLING CHARGES: 20€ INC VAT PER RENTAL
Insurances:
Partial Car Damage Waiver: From 6€ per day to 14€ per day Super Car Damage Waiver: From 11€ per day to 50€ per day
One-way rentals:
1) Domestic: 25€ INC VAT 2) International: N/A
For full terms and conditions, please click here
Tax:
12% per rental day
Airport Surcharge:
N/A
No show and cancellation:
Fees apply
Age:
25 YEARS ($10usd per day plus taxes and fees young driver surcharge allows to drive with a minimum of 21 years old)
Additional Driver:
$10 usd plus taxes and fees per rental day
Driving licence:
Mandatory and a minimum of 2 years valid
Cash Rental deposit :
For rates including insurance (LDW or CDW) the deposit amount will be rental estimate + US$750.
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
- Economy (EBMR) / rental estimate + US $5,000
- Compact (MDAR) / rental estimate + US $5,000
- Intermediate (SDAR) / rental estimate + US $5,000
- Automatic(EDMR) / rental estimate +US $5,000.00
- Standard (IFMR) / rental estimate + US$7,000
- Standard (SFMR) / rental estimate + US$7,000
- Standard (PFNR) / rental estimate + US$7,000
- Standard(CPND) / rental estimate + US$7,000
- Standard (PVMR) / rental estimate + US$7,000
- Luxury (XFAR) / rental estimate + US$10,000
- VAN (XXMR) / rental estimate + US$10,000
- SUV (LFAR) / rental estimate + US$7,000
Delivery / Collection:
America Express, Master Card & VISA
Other Services:
"""A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
""
""For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:"
"SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package)._x000D_
The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles._x000D_
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event._x000D_
"
"LDW (CDW) – Loss and Damage Waiver is available at $24.99USD per day plus applicable taxes for all types of vehicles. _x000D_
The LDW (CDW) is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that LDW (CDW) coverage is provided by his/her credit card. All international and domestic travelers must present as well a letter of approval from the CNSF (Comisión Nacional de Seguros y Fianzas) the official Government Institution that regulates Insurance companies in Mexico. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar Mexico (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs. _x000D_
"
"A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory._x000D_
"
Free 15kms / Additional Kms $1usd plus taxes and fees per extra kilometer
One-Way Rentals:
Only available inside the country. For prices please llok at Retail One Way Price Sheet
Harlequin Hire Cars Limited (company number 22316) who trade as and are hereafter referred to as Europcar Guernsey / Channel Islands and whose registered office is P.O.Box 258, Les Caches, St.Martins, Guernsey is the official Europcar licensee in the island of Guernsey.
These terms and conditions, together with our web site terms and conditions of use, privacy policy and security policy constitute our agreement with you, the renter, for the services we provide in acting as a car hire company. Together, these are referred to as our terms. These terms shall apply to all contracts for the provision of our services to the exclusion of all other terms and conditions. No conduct by Europcar in the Channel lsands shall be deemed to constitute acceptance of any other terms. Acceptance of the services or signature on any agreement shall be deemed conclusive evidence of your acceptance of these terms. Europcar Channel Islands may change the terms from time to time and you, the renter, are advised to check the web site to consider any changes to the terms which apply to you. When we supply you, the renter, with vehicle hire, we are acting as the official car hire provider. Your hire of any vehicle from us is subject to the terms and conditions of vehicle hire imposed by us and to the corresponding laws of the island of the islands.
These terms apply to any booking that you, the renter, make with us on or through this web site, so you should make sure that you are aware of their contents. Some of our terms and conditions may contain exclusions and limitations of liability.
Your booking on this web site is conditional on you, the renter, accepting our terms. If you, the renter, do not agree with any part of them you must not proceed with your booking. By confirming that you wish to book a vehicle through this web site you, the renter, indicate that you have read, understood and accept the relevant terms. If there is any part that you, the renter, do not fully understand, or if you have a query about the vehicle hire or any other product, please contact us on 01534 747770 (Jersey) or 01481 239511 (Guernsey).
Minimum / Maximum Age Limitations
Not all groups of vehicles listed below are available in both islands.
Groups A to CA - minimum driver age 21 years, maximum driver age 89 years.
An additional £5.00 per day charge applies to drivers aged 80 to 84 years, and £10.00 per day to drivers aged 85 to 89 years.
Drivers over 80 years of age will be required to sign a declaration form on vehicle collection verifying that they have no physical disabilities or impairments that might affect their ability to drive a rental vehicle. They must also drive their own vehicle on a regular and fully comprehensively insured basis.
Groups E to H - minimum driver age 25 years, maximum driver age 75 years.
Groups F to Z - minimum driver age 30 years, maximum driver age 75 years.
Drivers Licence
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Renters and additional drivers must have held a full driving licence for a minimum of 12 months.
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UK residents must provide a UK licence – an international licence is not acceptable. It is a legal requirement for any non-UK citizen to obtain a UK licence if they are driving in the UK for period exceeding three months. If a new photo card licence is held, drivers must also produce the paper documents, which accompany the photo card.
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An original or international driving is required if the renter or additional driver’s licence is of non-roman alphabet (e.g. Japanese).
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No refunds will be given for rentals rejected due to non-production of a driving licence or non-disclosed endorsements. If a renter is not in possession of his / her original licence due to it being renewed / updated by DVLA it is his / her responsibility to contact DVLA to obtain a suitable document verifying the renters full licence details (normally a DV441 form).
Period of Hire/Daily Rate Calculation/Extensions
Hire periods are calculated on a 24-hour basis. Subject to vehicle availability at the time of your rental you may be offered a grace period of up to 3 hour before an extra day is charged. Should you need to extend the hire period at the end of the original rental period please notify us in advance by telephone or email. Extension payments can be made over the phone by credit card but the preferred option is to return to one of our locations to make payment and sign a rental agreement extension. Late returns where we have not been notified of a revised return time will be charged at the local daily tariff (which may be considerably higher).
What is INCLUDED in the price?
Rates include unlimited mileage, third party liability insurance, collision damage waiver (with an excess), licences and fees, airport fees and hotel / guest house / self catering delivery and /or collection.
Licenses and Fees explained
This charge is for a combination of some or all of the following items:
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concession fees payable by the licensee to the licensor
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freight charges incurred in the shipping of vehicles to and from the islands
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vehicle licensing and registration fees
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arrival hall desk concession fees, vehicle parking and storage fees payable to an airport / harbour / hotel
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additional concession fees that may be linked to passenger arrival numbers
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airline and shipping company concessions
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rental transaction, referral and marketing contribution fees that may be payable to a referral agent or the licensor
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factoring charges payable to the licensor
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concession fees payable by the licensee to the licensor
What is NOT INCLUDED in the price?
Fuel, Excess Waiver, Wheel and Tyre Damage, Personal Accident Cover, Parking and Traffic Fines, Additional Driver charges, Young and Older driver surcharges( where applicable), Baby / Booster Seats, Parking Permits / Pay Cards.
‘Freesale’ vehicles – manual vehicles in groups A, B3, B5, BC and C
The largest number of vehicles on our fleet generally comprises of the above vehicle groups. It is our policy therefore to offer an automatic return confirmation policy to renters who select and book one of these groups as their preferred choice of vehicle via our website. Occasionally there can be limited availability and we may have to ‘close out’ some of these groups at certain times of the year, particularly during the main holiday periods. To avoid disappointment we strongly recommend that renters do not leave car rental reservations too close to the travel date.
‘On Request’ vehicles – automatic vehicles and all vehicles from group C and above
There are only a limited number of vehicles in the above groups on our fleet. Prospective renters will receive an immediate message from our website saying that the vehicle choice is ‘on request’ and that one of our car rental representatives will endeavour to make contact by email or telephone within 24 hrs to advise of the current availability. If and when the vehicle choice is confirmed the renter will be required to make full payment by credit / debit card within 24 hours of the time that availability was confirmed. Should the renter not make full payment within that period the vehicle will no longer be held on the renter’s behalf and will become available for resale. Please note that you, the renter, will not have any contract for vehicle hire at the price offered until your booking has been confirmed and the necessary payment received.
Confirmation vouchers
A car rental confirmation email or voucher must be presented to a Europcar representative on vehicle collection. Europcar Channel Islands cannot be held responsible for rentals rejected if a confirmation or voucher is not presented.
INSURANCE COVER INCLUDED IN YOUR RENTAL CHARGES
Third Party Insurance (TPI)
This is a mandatory insurance which is included in the rental charges. This covers the renter for damage to third party property and / or vehicles.
Collision Damage Waiver (CDW)
Collision Damage Waiver reduces the renter’s liability from the total cost of the damage, to an excess amount which varies according to the vehicle group (please refer to the vehicle information panel to check the excess level). However it is subject to certain exclusions which include:
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When damage is caused to windows / windscreens, interior, wheels, tyres, the underside or roof of the car.
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Where any rental vehicle has been driven off-road, on un-tarmacked roads, slipways or beaches.
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Where the driver is under the influence of alcohol or drugs.
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Where the driver has been reported driving dangerously or recklessly.
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Where the driver(s) has not been named on the rental agreement.
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Where keys are lost, damaged or stolen, the renter will be liable for the cost of replacement.
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Further costs exceeding the excess will apply if the loss, damage or theft of keys is directly related to the theft of the vehicle. These costs will be defined by Europcar Channel Islands.
INSURANCE COVER NOT INCLUDED IN YOUR RENTAL CHARGES
ALL VEHICLES ARE SUBJECT TO AN EXCESS OF BETWEEN £1,000 and £3,000
DEPENDING ON VEHICLE GROUP
YOU CAN REDUCE THIS EXCESS TO ZERO BY PAYING AN EXTRA DAILY CHARGE OF BETWEEN £10.00 and £30.00 PER DAY EXCESS WAIVER
IF YOU CHOOSE NOT TO TAKE THE WAIVER A PRE-AUTHORISED DEPOSIT OF BETWEEN £1,000 and £3,000 WILL BE REQUIRED
IF YOU HAVE YOUR OWN CAR HIRE EXCESS POLICY A SUM OF BETWEEN £1,000 and £3,000 PRE-AUTHORISED DEPOSIT IS STILL REQUIRED
ON RETURN THE VEHICLE WILL BE CHECKED THOROUGHLY AND PROVIDING NO NEW DAMAGE HAS BEEN CAUSED A FULL CREDIT WILL BE MADE WITHIN 48 HOURS
EXAMPLE OF REPAIR CHARGES TO A VAUXHALL CORSA
(PRICES WILL VARY ACCORDING TO VEHICLE TYPE)
BUMPERS / WINGS /DOORS - FROM £250.00
BONNETS / ROOFS / TAILGATES - FROM £500.00
MIRROR COVERS & ASSEMBLIES - FROM £195.00
ALLOY WHEEL REFURBISHMENT - FROM £150.00
REPLACEMENT TYRES – FROM £125.00
PAINTLESS DENT REMOVAL – FROM £85.00
LABOUR CHARGES (MAY BE ADDED) - £75.00 PER HOUR
ALL PRICES ARE IN JERSEY ARE SUBJECT TO 5% GST
Personal Accident Cover (PAC)
This is an optional insurance that will pay out in the event of disability, dismemberment or death in the event of a road accident. Further details of the level of cover offered are available on request.
Fuel Charge Policy
The policy for charging for fuel when renting vehicles in the Channel Islands with most car rental companies is factored on three specific items - approximate mileage which is calculated from fleet records, group of car / engine size and the relevant fuel prices at the time can change weekly if not daily.
Europcar in the Channel Islands supplies either a QUARTER (in winter) or HALF (in summer) a tank of fuel in every vehicle irrespective of the length of hire but have a different charge for each rental period for each type of vehicle. We therefore charge for UP TO and not necessarily the MAXIMUM of QUARTER / HALF A TANK of fuel. It is extremely unlikely considering the size of the islands that customers are likely to use a whole tank of fuel during their stay which is why we do not offer a ‘full to empty’ option. Because there are no re-fuelling facilities available directly on site at the airport or harbour in Jersey or Guernsey previous and existing hirers have indicated that they would rather not have the inconvenience of having to fuel or refuel their vehicle at the beginning or the end of the hire period. This is why we do not offer a ‘full to full’ option and penalise clients who fail to do refill with a fuelling charge as well as applying premium fuel rates - this can be standard practice in the UK and abroad. Our method of charging therefore, and preferred by our customers, is the fairest system and you are NOT REQUIRED TO RE-FUEL THE VEHICLE before returning it. We do not refund for fuel left in the vehicle at the end of the rental period.
Additional Drivers
Up to two additional drivers may be added to the rental agreement for a small additional daily charge.
Child Seats and Special Requests
Child seats and booster seats are available at an additional daily charge. As we only have a limited number of these items it is recommended that the renter reserves these items at the time of booking.
Free Delivery & Collection Charges
Europcar in the Channel Islands offers free island wide hotel / guest house / self catering delivery and collection. If however the renter is not there at the specified time to take delivery of the vehicle a £10.00 surcharge will apply for re-delivery.
Lost / Stolen Keys
Lost / stolen keys are chargeable if they not returned at the end of the hire after the hirer has locked the the rental vehicle. If keys are misplaced during the duration of a hire and Europcar CI are required to provide a replacement set this is chargeable immediately. A refund will be made if any misplaced keys are found during the hire period or customers who have retained keys by mistake at the end of the hire return them within 48 hours after the end of the hire period. Please take care of your hire car keys as they can be expensive items to replace and can cost anything between £50 and £200 depending on the model of the rental vehicle.
Out of hours
Our airport desk remains open until the last flight has cleared. There are no out of hours charges for renters arriving on delayed flights.
Early Returns
Unfortunately, we are unable to make refunds for vehicles returned early.
Credit Card Payment
All renters are required to present a valid debit / credit card at the time of vehicle collection to pay for fuel and any additional charges. These items cannot be paid by cheque or cash.
Credit Card Charges
Bookings made in advance by credit card and any further charges payable on collection do not incur a credit card fee.
Goods and Services Tax (GST)
In the Island of Jersey a 5% Goods and Services Tax applies to all charges. There is currently no Goods and Services Tax in the Island of Guernsey.
Making Changes to Your Booking
If You, the Renter, Wish to Make Changes to Your Booking - Reservation amendments following issue of confirmation but prior to the commencement of the rental are free of charge.
Cancellations
Cancellation Protection is available for a small additional charge. If you purchase Cancellation Protection at the time of booking and you are unable to honour your booking prior to the collection date, Europcar Channel Islands will refund all charges except the cancellation protection fee.
Without Cancellation Protection, the following refunds will apply:
28 days before start date of hire – 50% refund
8 – 27 days before start date of hire – 25% refund
0 – 7 days before start date of hire – NO REFUND
No refunds will be given for rentals ended early, late collections, no shows or cancellations made after the rental start date even if Cancellation Protection has been purchased.
Car Capacity and Vehicle Type
All vehicles are insured for a maximum number of passengers. We cannot accept liability for the vehicle reserved being unsuitable for all passengers and luggage. Please refer to the website for the maximum number of passenger allowed for each car group of vehicle. Rentals will be denied if the party size is too large for the vehicle reserved. No refund will be made if a suitable upgrade vehicle is not available. If a larger vehicle is available an upgrade surcharge will apply at the local tariff rate without discount. We are unable to guarantee a particular make or model of vehicle. The car shown on your confirmation may be substituted for an alternative similar model or upgraded vehicle.
Provision of Cars
Europcar Channel Islands reserve the right to refuse to make available a vehicle to any person considered unfit to drive or who does not meet eligibility requirements. We will not be liable for the completion of travel arrangements, nor for any refund, compensation or any other costs you, the renter, may have to pay. In the event that Europcar Channel Islands is unable to supply the vehicle requested we reserve the right to sub-contract the equivalent standard of vehicle (or higher) on your behalf or pass on your booking to another car rental operator at no extra cost to the renter.
Taking Vehicles Off-Island
Renters are not permitted to take cars off the islands to either the United Kingdom, Europe or Inter-Island.
Complaints Proceedure
If you, the renter, are dissatisfied in any way with the standard of vehicle upon collection, any rental charges or service issues it is important that you report this to us immediately whilst you are in the island. If this is a matter that the renter and Europcar Channel Islands could not resolve whilst the renter was on island the renter must then follow up the complaint by letter or email to our Customer Relations Department within 1 month of their return date. Complaints will be dealt with by Europcar Channel Islands within fourteen days of receipt of such correspondence providing Europcar in either island was first given the opportunity to rectify any customer dissatisfaction whilst the renter was in the island.
Mechanical Difficulties/Accidents
In the case of breakdown or mechanical difficulties, you, the renter, must call the local Europcar office immediately. If you, the renter, are involved in an accident, the local police and the local Europcar office must be contacted. Keep copies of all relevant documentation you are asked to complete. This may be needed if you, the renter, are likely to be involved as party to an insurance claim. Do not admit liability.
Europcar Channel Islands accepts no responsibility for and shall not be liable in respect of any loss, damage, alterations, delays or changes arising from civil strife, industrial dispute, including air traffic control disputes, terrorist activity, natural and nuclear disaster, fire or adverse weather conditions, unavoidable technical problems with transport, closure or congestion of airports or ports, cancellation of scheduled airlines and financial failure of airlines.
Terms of your Contract with Europcar in the Channel Islands
However you, the renter, choose to book, it is important to understand how and when a contract is formed. The technical steps required for a contract to be formed are as follows:
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When we quote prices over the telephone or place our services on our website we are inviting you, the renter, to make an offer for their purchase. You, the renter, do not make this offer until you do so verbally or by pressing "Book Now".
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You, the renter, have made Europcar in the Channel Islands an offer to purchase the services once you have either pressed "Book Now" or done so verbally. Europcar Channel Islands will then accept this offer when it has both received full payment and has sent you, the renter your confirmation voucher. Once done there is a binding contract between you, the renter, and Europcar Channel Islands for the delivery of its services subject to these terms.
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Europcar Channel Islands shall not be liable itself or vicariously for either a failure to perform or delay in performing any of its obligations under or pursuant to this booking, voucher, reservation, rental or terms and conditions, if and in so far as performance is delayed, hindered or prevented by force majeure, which expression shall mean any event beyond the reasonable control of the party in question. In the event that the force majeure persists for more than 14 consecutive days, Europcar Channel Islands may terminate and withdraw this booking, reservation or rental by giving 14 days notice to your, the renter's, original billing address.
Please check the web site terms of use for compliance with the Consumer Protection (Distance Selling) Regulations 2000 (the "Regulations").Please note that only part of the Regulations apply to the provision of car hire services.
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You, the renter, shall fully indemnify and keep fully indemnified Europcar Channel Islands from and against all losses, costs (including legal) and damages incurred by Europcar Channel Islands as a result of a breach by you of our terms.
Europcar Channel Islands provides no warranties or undertakings other than those that are expressed in our terms.
These terms are governed by the laws of either island in the Channel Islands whose courts shall have exclusive jurisdiction.
Tax:
18%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Cash Rental deposit:
Details are available from Europcar Reservation Office.
Credit Cards Accepted:
Not accepted.
Delivery / Collection:
Available Within and Outside City limits.
One-Way Rentals:
A) Domestic : Not Available.
B) International : Not Available.
Other Services:
Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Guyana
Tax:
14%
Additional driver:
YES
Age:
Minimum age 21 years old Maximum age 75 years old
Young drivers surcharge under 21
Senior drivers surcharge above 75
Airport surcharge:
Not applicable.
Rental deposit:
Cash is not accepted. Only creditcard deposit is accepted
The deposit will be automatically unlblocked with 14 days after blocking the amount
Chauffeur driven service:
USD 60 per day for 1 to 6 days
USD 50 per day for 7 to 29 days
USD 40 per day for 30 plus days
Credit cards accepted:
VISA, MASTERCARD, AMEX
Delivery / Collection:
In town USD 10
Outside town USD 0.5 per km
Driving licence:
national drivers license and upon arrival collect a driving permit for the requested period of 1 week, 2 weeks of 4 weeks
Price per permit is USD 10
Fuel:
Vehicle is provided with a full tank and must returned with a full tank
Refueling charge is USD 2.35 per liter
Insurances:
Rates includes LDW insurance with an excess of USD 500-1000 depending on the category.
Excess reduction is available against payment of a fee depending on the category.
One-way rentals:
1) Domestic:
In town USD 10, outside town USD 0.5 per kilometer
2) International:
NO
Other services:
Baby seat USD 5 per day
Sattelitephone USD 25 per day
Navigation system USD 5 per day
Towing cable USD 5 per day
Jerrycan USD 5 per day
Restriction of use:
a) in violation of traffic and other regulations;
b) for illegal actions;
c) for re-renting
d) for driving on terrain or roads that are not suitable for the Vehicle;
e) on rallies, test drives or racing events;
f)No crossing to Brazil.
Use of Winter Tyres:
not applicable
Specific note:
When driving into the interior a distant destination is being charge per day.
For full terms and conditions, please click here
Tax:
27%
Deposit policy:
Total rental estimate+320 000 HUF
Additional driver:
1000HUF/day Max. 10.000 HUF per rental. Applies to each additional driver
Age:
"Young Driver Charge FROM 21. TO 23. YEAR-OLD"
2000HUF/day Max.20.000 HUF per rental. Category: MXMR, EDMR, CDMR, CWMR, ICMR, IDMR, IDAR, CWMR, IWMR, FDMR
Airport surcharge:
10%
Cash rental deposit:
NO cash deposit
Chauffeur driven service:
24.000 HUF / 8 hours / / Additional hours 3000 HUF / hour
Credit cards accepted:
Amex, Eurocard/Mastercard, Visa, DinersClub, JCB. Credt card accepted with expiry date not less than 60 days at the time of check in.
Delivery / Collection:
Available Within and Outside City limits.Details are available from Europcar Reservation Office
Driving licence:
International driving licence. Driver must present valid driving licence at time of rental.
Insurances:
Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available, except for certain Eastern European countries. Details available from Europcar Reservation Office.
Other services:
Child Seat 1-3 yrs, Child Seat 0-12 month, Child Seat 4-7 yrs,Child Booster Seat Up to 12 years, Navigation System, Snow Tyres. Details are available from Europcar Reservation Office
Restriction of use:
Forbidden countries: Bulgaria, Greece, Turkey, Albania, former Soviet states, former Yugoslavian states (except Slovenia and Croatia).
Use of Winter Tyres:
Certain driving restrictions may apply for driving into certain countries.WINTER TYRES are Mandatory between 1ST NOVEMBER and 31ST MARCH. Details are available from Europcar Reservation Office
Other conditions:
Deposit is the estimated rental price + 1000.-€
Goverment tax is min. 600 HUF/day
For full terms and conditions, please click here
Tax:
24%
Deposit Policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Age:
Minimum driver age is 20 or 25 years, according to the car group
Airport surcharge:
Applied to all rentals starting or ending at Keflavík International Airport
Cash rental deposit:
No Cash Rentals accepted. A valid Credit Card is a must.
Chauffeur driven service:
Details are available from Europcar Reservation Office.
Credit cards accepted:
Mastercard, Visa, Diner's club, Eurocard, American Express.
Delivery / Collection:
Available Within City limit only.
Driving licence:
Held for at least 1 year & according to car group
Financial qualification:
Renters valid Credit Card required.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by car group. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Other services:
Child Seat Baby, Child Seat Infant, Navigation System and Mobile WI-Fi on request.
Restriction of use:
Driving rental cars on roads or tracks with no road number is forbidden. Passenger cars and 2wd vehicles are strictly forbidden on roads that are marked with an F on public maps. No insurance covers damages to the chassis of the vehicle nor damages caused by driving in or across rivers or any kind of waterways.
Use of Winter Tyres:
From November 1st until April 15th all cars come equipped with studded winter tires.
Other conditions for car hire in Iceland:
Driving outside marked trails is prohibited and is subject to nature conservation law.
For full Terms and Conditions, please click here.
For the full Terms and Conditions of Hire for the Republic of Ireland please click here
These Terms and Conditions apply to all rentals that commence in the Republic of Ireland. If you are booking a car through the .ie website for a rental in a country other than Ireland, please refer to the Terms and Conditions for that country as they are the Terms and Conditions that will apply to your rental. Please note that they may differ from the above terms for Ireland due to local legal requirements.
What is included in my rate?
Your rate is inclusive of Collision Damage Waiver (CDW), Theft Waiver (TW), airport/location surcharge, vehicle licence fee, road tax, unlimited mileage and government tax. An excess will apply to CDW and TP. If you enter a different return location to the pickup location, the one-way rental fee will be included in the price displayed to you. If during the quotation process you have stated “I live in United States of America” or “I live in Canada”, the rates you will receive are exclusive of Collision Damage Waiver (CDW) and Theft Protection (TP). Your credit card may provide this coverage for you. Please see CDW Exclusive Rates for further information.
Age:
At the commencement of rental, drivers must meet the requirement for licence eligibility. If the number of years is 8, this does not mean that the driver must have held their licence for 8 years - it means they must have been eligible to hold their licence for 8 years.
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Car Group
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drivers must have been eligible to hold a driving licence for the following number of years
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Mini / Economy / Compact / Intermediate
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8 Years
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Full size / Premium / Luxury /Standard Minivan
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11 Years
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For driving licences issued in USA and Canada
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Car Group
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drivers must have been eligible to hold a driving licence for the following number of years
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Mini / Economy / Compact / Intermediate
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9 Years
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Full size / Premium / Luxury / Standard Minivan
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12 Years
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Commercial Van Group
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drivers must have been eligible to hold a driving licence for the following number of years
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Mini / Economy / Compact / Intermediate / Standard
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10 Years
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For driving licences issued in USA and Canada
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Commercial Van Group
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drivers must have been eligible to hold a driving licence for the following number of years
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Mini / Economy / Compact / Intermediate / Standard
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11 Years
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Age 75 and over
Drivers aged 75 and over need to provide a PRINTED medical certificate/letter which states that they are fit to drive and a letter from their insurance company stating that they are currently driving and have not had an accident within the last 5 years. This information must be received at least 5 working days in advance of your rental.
Driving Licence:
Drivers (and additional drivers) must be in possession of a full, unendorsed driving licence which they have held for at least 2 YEARS prior to the commencement of the rental. Licences must be produced in person at the Europcar location at the time of collection. Drivers must be in possession of their licence at all times when driving the vehicle. If a driver has any endorsements on their license, they must contact our Reservations Department prior to booking as there may be restrictions on renting. Failure to inform us of endorsements will result in the driver being refused the vehicle and forfeiting any deposit taken. Licences must be from the country of permanent residence. NON-EU/EEA driving licences cannot be accepted if the holder has been resident in Ireland for more than 12 months. Holders of UK, US, Canadian, Australian and all EU member states are NOT required to supply an International Driving Permit (IDP). International Driving Permits where required, MUST BE accompanied by the original domestic licence of the driver. This is clearly stated on the international permit. An International permit presented without the domestic licence, will not be accepted.
**Attention: UK Driving Licence Holders**
From June 8th 2015, the UK paper part of your driving licence will no longer be valid. We will require all UK licence holders to present evidence of your driving record (entitlements/endorsements) before the vehicle can be released. This can be obtained by printing it out from the DVLA’s ‘Share Driving Licence’ section - click here (https://www.gov.uk/view-driving-licence) - before you collect your vehicle. We reserve the right to ask prequalifying questions on your insurance history. You may be refused a vehicle based on the answers you provide.
Credit Cards Accepted:
Europcar accept MasterCard, Visa, American Express, Diners Club and Discover Cards. For all 'pre-pay online' bookings, the person in whose name the vehicle is booked MUST be the person whose credit/debit card is used. This card must be presented on arrival. If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle group) when picking-up the vehicle. On collection of the vehicle, Europcar can only accept credit cards for deposit purposes. At the time of rental there must be sufficient credit on your card to cover all charges including the excess/deductible amount. Payment must be made with a credit/debit card as we do not accept cash or the credit card from a third party. Holders of a 'Chip and Pin' card must know their PIN number. Regardless of the level of coverage purchased, ALL renters will be subject to a minimum preauthorisation on their credit card of the vehicle excess amount plus €50. This is in the event of traffic fines, toll charges etc.
Excess Amounts and Coverages:
Vehicles are subject to the following vehicle excesses/deductibles which must be available on your credit card on collection of the vehicle:
Excess Amounts and Coverages:
Vehicles are subject to the following vehicle excesses/deductibles:
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Mini manual / Economy manual / Compact manual
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EUR1500
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Economy automatic / Compact automatic
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EUR1600
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Intermediate manual / Intermediate automatic
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EUR1800
EUR1800
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Compact Wagon / Intermediate Wagon
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Intermediate SUV / Full size manual / Full size auto
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EUR2000
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Standard minivan / Premium minivan / Premium automatic
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EUR 2500
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Commercial van
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EUR 2000
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The premium for Super Damage Waiver Cover (SDW) costs EUR19.50 to EUR27.00 per day depending on vehicle size (excluding commercial vans). Payment of the SDW premium reduces the excess/deductible to zero.
CDW Exclusive Rates:
Declining Europcar CDW and TW: To decline our Collision Damage Waiver (CDW) and Theft Waiver (THW), the driver must have a US issued World MasterCard or Canadian issued Gold/Platinum Visa/MasterCard AND PROVIDE WRITTEN PROOF that the card has relevant coverage for the Republic of Ireland. The letter must be dated within 21 days of the pickup date and contain the credit card number (partly masked is acceptable). When both a relevant card and letter of proof are provided, for security reasons 5,000Euro will be pre-authorised on your card in case there is damage to the rental vehicle. If there is a damage charge, this amount can be claimed back through your credit card company. This process is between the driver and the credit card company. We cannot be held responsible for any exchange rate charges.
If a letter confirming CDW coverage is not provided on collection of the vehicle or if your card does not provide the relevant coverage or if you do not have 5,000Euro available on your card, you will be required to purchase our CDW and Theft Waiver at the local daily rate (Eur24-33).
Only relevant US or Canadian issued credit cards can be used to waive our CDW and THW cover – we do not accept European credit cards for coverage. If you pay for the full rental with your eligible US World MasterCard or Canadian Visa Card/MasterCard, you may be covered for up to 50,000US Dollars auto rental insurance for your rental without excess. This coverage is a service provided by US MasterCard OR Visa/MasterCard Canada to the cardholder and therefore it is the cardholder's responsibility to ensure that they are adequately covered for the entire duration of the rental period. We reserve the right to refuse third party insurance.
Relevant cards will only be accepted for coverage for a maximum of 28 days in any one calendar year. Please note that you must pay for your full rental with the eligible credit card for your card company to provide CDW and THW coverage.
**We DO NOT accept any form of CDW/PDW purchased through a third party OR Fully Comprehensive Irish Insurance Policies. **
To establish if your US MasterCard or Canadian Visa Card/MasterCard includes Auto Rental Cover in the Republic of Ireland please call your credit card issuer and/or US MasterCard/Canadian Visa Card/MasterCard before making your reservation. It is important to confirm to your credit card issuer that the Republic of Ireland as your place of rental.
Contact details for MasterCard 1-800-MC-ASSIST (1-800-622-7747).
Contact details for Visa Canada 416.367.8472.
Please note that we do not accept cover from Travel Guard or any other independent coverage provider.
Fuel Policy:
We offer two fuel options:
1. PREPAID FUEL Customers can choose our prepaid fuel option at the beginning of their rental at our special discounted rates. For the driver's convenience, there is no need to refill the car. With this option, no refunds will be given for unused fuel. Prices for this option are set locally.
2. STANDARD REFUELLING Customers can return the car as they wish. Should the car return less than full, the customer will be charged a local refuelling fee plus the standard price per litre. No compensation will be given for fuel charges if an upgrade to a larger car is given.
Flight Information:
For all rentals commencing at an airport location we ask you provide us with the correct flight number and arrival time when booking your vehicle. Flights should be scheduled to land within our opening hours. This is to ensure that if your flight is delayed, your car will be held and staff will be in place to greet you when you arrive. If this information is not available to you at the time of booking, we ask you provide us with it at least 5 days before your arrival date. Where flight information is not provided in time, or incorrect information is provided, we cannot be held responsible for a failed rental and no refund will be due.
Meet Late Arrival:
Where a flight is delayed (and we have been advised of the flight number at the time of original reservation) and the customer arrives at our desk 30 minutes or less after our closing time, no additional fee to the customer applies. If the customer arrives at our desk 30 minutes or more after our closing time, out of hours charges of €40 will apply. Please contact the branch directly for further information.
Vehicle Hold:
Vehicles will only be held for 1 hour after the booked pickup time/landing time within our opening hours if no payment information is provided at the time of reservation. Vehicles will be held until the location closes once credit card details and Driver ID are provided at the time of reservation. After this time, the vehicle may not be available.
Non prepaid reservations may be cancelled or amended up to 2 hours before the due pick up time at no extra charge to the customer. Failing to cancel the non-prepaid reservation and failure to collect the vehicle before the closing time of the reserved location station will incur a no show fee of €95 plus tax.
Maximum Length of Rental:
The maximum length of rental allowed on one booking is 35 days. For rentals of a longer duration, please make 2 reservations. Customers, who rent from us for more than 35 days in a 12 month rolling period, will be subject to the higher rate of vat at 23%. This will be recalculated locally.
Car Types:
Europcar Car Rental operates a fleet with many different makes and models of cars. Whilst every effort will be made to supply the reserved model, we reserve the right to supply a suitable alternative. Please note that we cannot guarantee a particular make or model.
Toll Information:
Drivers are responsible for the payment of their tolls (on both barriered and barrier-free toll roads) directly with the Toll Operator. Further information regarding toll rates and payment methods will be given on collection of your vehicle.
Additional Drivers:
Additional drivers can be added for a daily fee of €10.22. Additional drivers can be added on collection of the vehicle only. Please note unauthorised drivers are not covered by us and are prohibited from driving the rental car. The additional driver must be present at time of pickup and must fulfil the same age/licence criteria as the principle driver.
Baby Seats:
Baby seats are available at a cost of €6.81 per day to maximum cost of €47.67 per rental.
Booster Cushions:
Booster cushions are available at a cost of €6.81 per day to maximum cost of €47.67 per rental. The law in Ireland states that an appropriate child restraint MUST be used.
New EU Child Safety Protection Laws have come into force making it compulsory for all children to travel in the correct child seat, booster seat or booster cushion. Where safety belts have been fitted they must be worn. Children under 3 years of age must not travel in a car unless restrained in the correct child seat. Children aged 3 years or over who are under 150cms in height and weighing less than 36 kilograms (i.e. generally children up to 11/12 years old) must use the correct child seat, booster seat or booster cushion when travelling in cars. Child car seats must be in accordance with EU or United Nations- Economic Commission for Europe (UN-ECE) standards. Drivers have a legal responsibility to ensure passengers aged under 17 use the correct seat, booster seat, booster cushion or seatbelt.
GPS Units:
Garmin Nuvi GPS units are available to rent at a cost of €12.00 per day to a maximum of €90.00 per rental. The non-return or loss of a GPS unit will be charged to the renter at a cost of €200.
Personal Benefits Membership:
PBM covers the driver for personal injuries or fatalities up to €31,750 in the event of an accident whilst in the vehicle and costs €6.81 per day. Not available on commercial vans.
Roadside Assistance:
RSA is available at a cost of €4-€6 per day and covers the driver against potential breakdown recovery costs such as use of incorrect fuel in the vehicle, assistance with the retrieval of keys locked inside a vehicle, delivery of replacement for lost keys etc. Further information will be available on collection of the vehicle. Not available on commercial vans.
Carbon Offset:
At the time of booking you can donate €3.00 which covers the cost of planting 2 trees in the Burkina Faso Desert.
Travel to Northern Ireland:
If you wish to drive in Northern Ireland, you must inform us on collection of your vehicle. There is a nominal €34.05 fee when taking a car into Northern Ireland. Cars cannot be taken off the island of Ireland at any stage and must be returned in the Republic. Failure to purchase the required cover will result in the renter accepting full responsibility for any recovery fees, should the car breakdown.
One Way Rentals:
One way rentals are permitted between branches at a cost of between €34.05 and €147.55. If you enter a different return location to the pickup location, the one way rental fee will be included in the price displayed to you. Not available on commercial vans.
Grace Period:
Drivers are allowed a one-hour period of grace provided that the vehicle is returned within our hours of operation. Drivers exceeding this will pay any extra charges directly at the local rate.
Early Returns:
We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Car Returns:
Cars may be returned outside our location hours by prior arrangement only. Cars that are returned outside the above location opening times will be charged for any damage or any loss incurred until the car is returned to the car rental company.
Traffic Fines:
Speeding, parking and other endorsements/fines are the responsibility of the hirer in full. Europcar Car Rental accepts no responsibility for any fine or payment. The renter is obliged to inform Europcar Car Rental of any fines or parking tickets issued whilst the vehicle is being used by the renter. Where Europcar receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee of €30.00, will be charged to the main driver’s credit card.
Upgrades:
If on arrival the client feels that the car they have booked is not suitable for their requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. If a customer is given a free upgrade on arrival, we cannot accept any customer service queries regarding fuel or coverage costs.
Customer Service:
Our Customer Service Department can deal with any issues you may have. Please send an email to customerservicesie@europcar.ie within 28 days of the termination of your rental. Europcar Ireland accepts no responsibility for delays which may occur at the start of hire due to circumstances beyond our control.
Chauffeur Drive Service:
Not available in Republic of Ireland.
Delivery/Collection:
Not available in Republic of Ireland.
Tax:
All of the above charges are inclusive of Government Tax (VAT) at the relevant rate which is subject to change (0% / 13.5% / 23%).
For full terms and conditions, please click here
Tax:
TAX: 17% - Israeli passport holders are subject to pay TAX by law including dual citizenzhip passport holders. Only tourists with B2 or B3 Visa class permits are waived. Important: the Visa Permit must be presented at the rental desk for TAX to be waived.
Additional driver:
$4.00 per day
Age:
Minimum age of driver is 21 based on car group and requirements as shown below: Groups MBMR, EBAR, EDAR, CBAR, CCAR: Minimum age required is 21 (Additional fee applies) + Drivers License valid for at least one year. Groups IDAR, DBAR, SCAR, CWAR, SDAR, PDAR, PCAR, SFBR, CPMR: Minimum age required is 21 (Additional fee applies) + Drivers License valid for at least one year. Groups UDAR, FCAR, LFBR, IVAR, SVAR, FVAR, FVMR, LVAR: Minimum age is 25 + Drivers License valid for at least one year. Groups LDAR, LCBR: Minimum age required is 28 + Drivers License valid for at least five years.
Airport surcharge:
39 USD per rental
Cash rental deposit:
Not accepted
Chauffeur driven service:
NO
Credit cards accepted:
American Express, Diners, Mastercard, Visa, Amex
Delivery / Collection:
Available on request and requires confirmation. Distance of 15 KM maximum from Pickup location: $15.00 Distance of 30 KM maximum from Pickup location: $25.00 Distance of 50 KM maximum from Pickup location: $40.00.
Driving licence:
A valid Drivers License with minimum 12 months driving experience is required + Passport must be presented at pickup location.Additional driving and age restrictions apply based on car group, as specified in Age conditions.
Insurances:
Loss Damage Waiver & Theft Protection (CDW/THW & TP) cover damages caused to the vehicle, except the minimum Excess Charges based on car group.
An Excess Charge of $500.00-$1,000.00 will apply in case of damage according to vehicle type. CDW/THW does not cover damage caused to the Tires, Windscreen, Rooftop and underbody damage to the vehicle that will be charged accordingly.
Super CDW is optional and will reduce the renter’s responsibility to Zero in case of damage to the vehicle. Can be purchased only in conjunction with CDW/THW & TP.
SPCDW does not cover damage caused to the Tires, Windscreen and Rooftop.
TPL - Third Party Liability - Mandatory for customers that decline CDW/THW & TP, provided these are covered by the credit card company. To decline CDW/THW & TP, the renter must have a US issued World Master Card or Canadian issued Gold/Platinum Visa/Master Card or Visa Premier and provide written proof the credit card has relevant coverage for car rentals in Israel.The 3PLC coverage is mandatory in Israel as a minimum coverage if CDW/THW & TP are declined. Required to cover items that are not covered by the credit card company such as blowout’s, tire/trim damage not caused by theft, vandalism or is not a result of vehicle collision and third party damage. CDW/THW & TP protection coverage’s must be purchased if sufficient coverage by the credit card company is not supplied for rentals in Israel. Only US issued World Master Card or Canadian issued Gold/Platinum Visa/Master Card and Visa Premier can be used to waive CDW/THW & TP. Maximum security deposit is up to the full value of the vehicle if the CDW/THW & TP protection coverage’s are declined. Protection Coverage’s offered by Third Party websites will NOT be accepted. Travel Guard coverage is NOT accepted.
One-way rentals:
One Way Rentals are available FREE within all locations except for rentals To/From Eilat. One way fee for rentals To/From Eilat will apply as follows:
1-2 Day Rentals: $200.00
3 Days and over: FREE
Other services:
GPS Navigation System/Smartphone: $15.00 per day - Includes FREE SMARTPHONE + UNLIMITED DATA + UNLIMITED LOCAL & INTERNATIONAL PHONE CALLS + WIFI HOTSPOT! CSI Child Seat for Infant: $5.00 per day (0-12 months). CSB Child Seat for Baby: $5.00 per day (1-3 years). CST Child Seat for Toddler: $5.00 per day (4-7 years). CBS Child Booster Seat: $5.00 per day (8 years and above). Underage Driver: $12.00 per day applies for drivers 21-23 years of age. Roadsafe Assistance: $4.00 per day (maximum charge $100.00) - Express assistance for the following services: Keys locked in the car, lost or broken, Flat tire assistance, Out of fuel or Battery failure? We'll send assistance to get your vehicle started quickly.
Restriction of use:
Car models are for guidance only and similar car models may be supplied.
Minimum charge per rental day is 24 hours. Late returns of 1 hour and over will be charged at 1/3 of the daily rate.
Late returns of 3 hours and over will be calculated as one extra day.
Use of vehicle will be at full responsibility of renter as shown on rental agreement. Every additional driver must be registered on the rental agreement as well. Crossing and exiting Israel borders and/or the Palestinian Authority Territories with the rental vehicle is strictly forbidden.
Fuel: Supplied with a full tank and recommended to return full. Vehicles returned with missing fuel will be charged an additional service fee of 30%.
Early return of vehicle prior to the original return date will be charged according to the relevant rental period rate (Daily, Weekly, Monthly, Etc).
Parking tickets, Traffic violations & Toll roads: An additional service fee of ILS 50.00 will apply for unpaid tickets ticket violations and toll road fees.
Cancellations must be sent by 24 hours prior to Pickup Time. Cancellations for 7-8-9 seat vehicles must be sent 48 hours prior to Pickup. 1 day charge will apply for No Shows.
For full terms and conditions, please click here
Tax:
22%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
25 years (18-21 with young driver and according to the car group).Conditions and possible charge available from Europcar Reservation Office.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
When renting a vehicle, a driver qualified as a "young driver" (from 18 to 24 years old) pays a specific charge (€15 + VAT per day - with a maximum of €225 + VAT per rental) (the "Young Driver Surcharge").
Cash Rental deposit:
Only possible for some categories. Details are available from Reservation Office.
Credit Cards Accepted:
American Express, Diners club, Mastercard, Visa.
Insurances:
BASIC, MEDIUM and PREMIUM. Charges may vary by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within & Outside City Limits.
One-Way Rentals:
A) Domestic : Available. Details are available from Europcar Reservation Office.
B) International : Available. Details are available from Europcar Reservation Office.
Other Services:
Child Seat Baby, Child Seat Infant, Ski Rack, Snow Chains, Security Jacket, Navigation system.
Restriction Of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
Financial qualification:
The payment of the estimated rental price and possible additional charges resulting from damages or loss of the rented vehicle must be guaranteed upon rental according to the following modalities:
Payment by means of the following cards will not be accepted in any case:
-
- Pre-paid cards
-
- PayPal
-
- Bancomat
-
- Revolving
Europcar pre-paid vouchers (with specific value or with the indication Gruppo più Giorni) are accepted as means of payment for the rental price, but must be accompanied by a credit card for the amounts that have not been pre-paid (extras, fuel service, sums due in case of damages or theft of the rented vehicle).
Credit cards are accepted within the limits authorized by credit card's companies. Some cards are not accepted in all countries. Please consult the "National Rental Conditions" section.
For the rental of the following categories:
Automatic and special, or for vehicles distinguished by the acronyms FDAR, FDMR, FSMR, FWMR, PDAR, PFAR, PWAR
Europcar requires the possession and the use, as guarantee of the rental, of two credit cards, or, alternatively, of an Amex Gold, Platinum or Centurion (black), or Visa Gold or Platinum, or, finally, of a Mastercard Gold.
For the rental of the following categories: LFAR, LXAR, XXAR and XTMR
Europcar requires the possession and use, as guarantee of the rental, of two credit cards of which at least one is either an Amex Gold, Platinum, or Centurion (black), or a Visa Gold or Platinum or, finally, a Mastercard Gold.
Lacking even only one of the above mentioned elements required to guarantee the rental, Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for.
Prepaid rates do not comprehend any additional charge which is not expressly considered as included in the Europcar booking confirmation of prepaid rental and do not comprehend any additional service for which the customer might be responsible. At the time of the pick-up of the vehicle, the same valid credit card used in the booking phase and registered in the name of the main driver shall be presented as guarantee for any additional expense anticipated and not covered by the sum deposited as prepaid. The cards accepted in the phase of the pick-up of the vehicle are those belonging to the main networks: DINERS, VISA, MASTERCARD, AMEX. Prepaid, revolving and PayPal cards are not accepted. Visa Electron cards are accepted exclusively if issued by bank networks (no Postepay). Upon pick-up of the vehicle, a bank authorization will be required for blocking the deposit amount. Only after having handed back the vehicle, expenses, if any, will be charged on the credit card.
For the full terms and conditions, please click here
Tax:
TVA 18%
TDT 1,5%
Airport Surcharge:
8 474,58 XOF
Age:
23 ANS
Additional Driver:
Available with the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Drinving licence:
Held for at least two years.
Cash Rental deposit:
1.500 €
Credit Cards Accepted:
Visa.
Insurance:
CDW - THW
SCDW - PAI
Delivery / Collection:
4 000 XOF
One-Way Rentals:
A) Domestic :Available between all Europcar stations.
B) International : Not Available.
Other Services:
Details are available from Europcar Reservation Office.
Restriction of Use:
Out of Ivory Coast
Chauffeur Driven Service:
ABIDJAN 12 712 XOF
HORS ABIDJAN 20 000 XOF
For full terms and conditions, please click here
Tax:
16.50%
Additional driver:
5 USD per day per additional driver
Age:
Young driver charge (age 21-24): 5 USD per day
2nd Young driver charcge (age 21`-24): 5 USD per day
Senior Driver Charge (76-85): 5 USD per day
Airport surcharge:
13 % of basic rental for all car groups
Cash rental deposit:
1000 USD for the deposit
Chauffeur driven service:
not available
Credit cards accepted:
All major credit cards accepted: MASTERCARD - VISA - AMEX - Discover
Line 2
Line 3
Delivery / Collection:
St. James (Montego Bay): $20
Lucea: $30 Negril: $40 Trelawny: $30
St. Ann (Runnaway Bay): $40
Fuel:
2.50 USD / LITER FOR UNLEADED FUEL
Insurances:
CDW: 12 USD (EDAR / CDAR / IDAR) 14 USD (IFAR / IWAR / FVAR)
THW: 10 USD (EDAR / CDAR / IDAR) 12 USD (IFAR / IWAR / FVAR) SCDW: 18 USD (EDAR / CDAR / IDAR) 20 USD (IFAR / IWAR / FVAR)
STDW: 16 USD (EDAR / CDAR / IDAR) 18 USD (IFAR / IWAR / FVAR) WWI: 7USD
Other:
CSI Child Seat Infant (0 to 12 months/0-13 kgs): USD 7/day MAXIMUM USD49/rental;
CSB Child Seat Baby (1 to 3 years/9-18 kgs): USD 7/day MAXIMUM USD49/rental
CBS Child Booster Seat (under 135 cms or up to 12 years old): USD5/ day MAXIMUM USD35/rental
Navigation System: USD 11/Day MAXIMUM USD77/ rental
Full terms and conditions:
Tax: 10%
Included in rate
Additional driver:
Free of charge (up to maximum passenger capacity of the vehicle)
Age:
18 or over
Airport surcharge:
Not applicable
Cash rental deposit:
No deposit at the time of rental; however, we may ask for a credit card information uppon return.
Chauffeur driven service:
Not available
Credit cards accepted:
VISA / MASTER / DINER'S CLUB / AMEX / JCB
Delivery / Collection:
Not available
Driving licence:
You MUST have a valid license to drive in Japan. All rentals will be refused without any exception if you DO NOT bring one of the following licenses.
1. Interional Driving Permit based on Geneva Convention on Road Traffic 1949
- It must be in a passport format issued by an entity authourized by local authorities.
- International Driving Permit based on Vienna Convention on Road Traffic 1968 will NOT be accepted.
- Any International Driving Permit in a card format will NOT be accepted.
- International Driving Permit issued by IAA, IDA, or any similar private organization will NOT be accepted.
2. If you have a driving license issued in Belgium, France, Germany, Monaco, Estonia, Switzerland, or Taiwan
- You may drive in Japan with the following documents: Local driving license, Japanese translation issued by Japan Automobile Federation
All documents must be presented with passport.
We may ask for additional documents if the issuing country of your International Driving Permit is NOT same as that of your passport in order to verify the validity of the International Driving Pemit.
Additional document includes but not limited to: permanent residence card, entry stamp on your passport, long-term stay visa, etc.
Fuel:
Your car will be full tank on the pick up.
All cars must be returned with a full tank of gas upon arrival, unless specified otherwise.
We may ask for a gas receipt upon arrival.
Insurances:
All rates include Collision Damage Waiver with an excess up to 100,000 JPY
All rates include Third Party Property Liability insurance with an excess up to 50,000 JPY
All rates include Third Party Peronal Libaility insurance and Peronal Accident insurance with zero excess.
In case of an accident, an additional Non-Operation Charge (NOC) will be charged to your credit card depending on the condition of the vehicle, in order to compesate for the business lost during the repair.
- If the car is driveable: Up to 50,000 JPY
- If the car is NOT driveable: Up to 100,000 JPY
"Insurance and compensation policies will not apply in the following circumstances:
・When the damage exceeds the compensation limits specified in the chart
・When the accident was not reported to the police
・When exclusions stipulated in the insurance policy apply
(1) Cost of repairing punctured or blown-out tires*;
(2) Loss of hubcaps*;
(3) Deliberate accidents (Intentional Act), etc.
*Covered by compensation if subscribed to the SCDW.
・When it is clear that the driver was in violation of the Times CAR RENTAL Terms and Conditions
(1) Driving under the influence of alcohol;
(2) Reckless driving;
(3) Driving under the influence of drugs;
(4) Unauthorized extensions;
(5) Leaving the scene of an accident;
(6) Vehicle driven by a person not authorized by Times CAR RENTAL;
(7) Renting the vehicle to someone else, etc.
・When there is failure to exercise due diligence
(1) Damage to the vehicle’s internal accessories;
(2) Theft when the vehicle was left unlocked;
(3) Leaving the scene of an accident in a no-parking area;
(4) Other anti-social behavior;
(5) Refueling the vehicle with the wrong type of fuel;
(6) Loss of keys;
(7) Smoking inside the vehicle (including e-cigarettes and heat-not-burn cigarettes), etc."
One-way rentals:
1) Domestic: Available. One-way fee NOT included in the rates
2) International: Not available
Other services:
ETC card option is available upon request.
Please contact Europcar Japan customer service.
Restriction of use:
Please be aware that for all airport locations, all vehicles must be picked up from and returned to an off-site location, unless specified otherwise.
Free shuttle service between airport and pick-up / drop-off site is available.
Use of Winter Tyres:
During the Winter, Winter Tyres are equipped for free in some regions.
Snow chain is not available. Please bring your own if you wish to use the chains; however, some roads are prohibited from running with a snow chain.
Tax:
16%
7% will be applicable at Aqaba Al Qudess Street (AQJC02) & Aqaba King Hussein Inter Airport (AQJT01) stations.
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
Minimum 21 years.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least two years.
Cash Rental deposit:
Details are available from Europcar Reservation Office.
Credit Cards Accepted:
American Express, Diners card, Master card, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Available - Details are available from Europcar Reservation Office.
One-Way Rentals:
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Other Services:
Child Seat Baby, Child Seat Infant, Luggage Rack.
Restriction Of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
For full terms and conditions, please click here
Tax:
16%
Airport Surcharge:
Details are available from Europcar Reservation office.
Age:
Minimum 23 years, maximum 70 years.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least two years. International driving licence is mandatory.
Cash Rental deposit:
Cash rental deposit not accepted.
Credit Cards Accepted:
American Express, Mastercard, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection:
Free within city limits & not available outside city limits.
One-Way Rentals:
A) Domestic : Available between Nairobi and Mombasa. B) International : Not available.
Other Services:
Child safety seat (15-30kg, 33-66lbs), Toddler safety seat (9-18kg, 20-40lbs) Ski Rack, Snow Chains, Snow Tyres, Navigation System (NAV).
Restriction Of Use:
Cross border not allowed. Driving inside the Masai Mara National Park - restricted due to poor road conditions. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
On request. Details are available from Europcar Reservation Office.
For full terms and conditions, please click here
For full terms and conditions, please click here
Tax:
21%
Airport Surcharge:
NO
Age:
Minimum age for renting a car is 19 years old for all car groups, except 21 years for
FVAR, PVMD, LXAR, PFAR, PDAR, LDAR, PXAR, GFAD, RFAD
Additional Driver:
Extra charge applies - EUR 4.24 per day, max EUR 42,40 per rental
Driving license:
Valid driving license held for 1 year, except 2 years for
FVAR, PVMD, LXAR, PFAR, PDAR, LDAR, PXAR, GFAD, RFAD
Car Rental deposit:
Not accepted
Credit Cards Accepted:
VISA, MASTERCARD, AMERICAN EXPRESS
Debit Cards:
NOT ACCEPTED
Insurances:
CDW, THW, Medium, Premium
Delivery / Collection:
Available for extra charge EUR 25,21
One-Way Rentals:
Allowed to Tallinn, Tartu, Vilnius, Kaunas, Palanga, Klaipeda, Warszaw
Other Services:
GPS, WiFi routers
Chauffeur Driven Service:
Available, check details at Europcar reservation centre
Restrictions of use:
Driving into Eastern Europe (Ukraine, Belorus, Russia) - not allowed
Other countries - on request (check details at Europcar reservation centre)
Use of Winter Tyres:
Mandatory 01.december-01 march.
Financial qualification:
Deposit of EUR 300.00 blocked on credit card
Environmental Tax:
Non applicable
Others conditions for car hire in your country:
2 credit cards for certain categories (PDAR, LDAR, LXAR, PXAR, PFAR, RFAD, GFAD)
For full Terms and Conditions, please click here.
Tax:
All prices include 11% VAT unless stated otherwise.
Additional Driver:
A car may be driven by other persons provided we give our consent and they meet the qualifications set out in our T&Cs. All drivers must provide a valid Driving License and Passport ID. You will be advised of the cost and the age details for this during the booking process.
Other additional service charges:
Additional charges apply to the navigation system (GPS), child/baby seats or any additional extra services while booking. All additional equipment or services must be requested at the time of booking and you will be advised of the cost of these services during the booking process. These charges can be paid directly online or paid on arrival. Europcar Lebanon reserves the right to update it's prices without prior notice.
Traffic violations and fines:
You are liable for the payment of all charges, fees & costs arising from any congestion charge, speeding fines, road traffic offence, or parking offence involving the vehicle taking place during the rental period, including costs from the vehicle being clamped, seized or towed away & any charges/costs (or failure to pay) of the appropriate organization if & when they ask for these payments together with our administration fee. We can receive these violations several months after the rental hence they will be deducted from your credit card then.
*** Note: The administrative fee will be 25% will apply on the total amount of the violation.***
Age:
The minimum age generally to rent a vehicle from us is 21 years holding a valid driving license of at least 1 year old, and the maximum age to drive our vehicles is 70 years subject to being fit to drive safely. The age policy may vary as per car category and any such variation will be indicated during the booking process.
Airport surcharge:
An Airport surcharge of $20.00 USD excluding TAX will be applied to any rental taking place at the Station at Beirut International Airport unless specified differently. Our counter is located inside the Airport at the Arrivals hall. Customer should provide us with flight details (i.e. airline, terminal, time of arrival, destination…) also country of origin, e-mail and mobile phone number. This Station is open 24/7, for more information you can contact us on: + 961 3 670323
Rental deposit:
Debit cards and cash are not accepted by Europcar as a means of “Deposit”. During your booking and at time of "Check-out", You will be informed that in addition to the price of your rental, You will be asked to leave a deposit. The amount of the deposit will be mentioned before the finalization of your booking, restated in your booking confirmation email and also on the Rental Agreement that You will receive at the rental station at time of "Check-out". The deposit takes the form of an electronic pre-authorization (the "Deposit") taken on Your Credit Card in order to cover the possible traffic fines and damage. The amount of the deposit depends on the car category.
Accepted credit cards:
AMEX, Mastercard, Visa.
The company does not accept prepaid, rechargable or virtual cards or another type of cards, other than the ones mentioned above.
Delivery / Collection of the vehicle:
Delivery/Collection in Beirut city is charged $10.00 USD excluding TAX
Delivery/Collection out of Beirut city is charged depending on the distance covered
Delivery & Collection is available: • Monday to Friday 9:00am till 5:00pm • Saturday and Sunday is not available
Fuel policy and vehicle check-up:
a. The customer must return the vehicle with the same level of fuel at the pick-up.
b. Refueling; If the car is not returned with the same fuel level, Europcar Lebanon will charge the actual price at the Gas station and an additional administrative cost 25% service charge is added to the refueling cost.
c. Vehicle check-up is the responsibility of the customer.
Assistance on the road:
We offer a 24/7 assistance service. In case of assistance you can contact us on: + 961 3 670323 and collaborate with our fleet controller to receive the required help.
Documents required for rental:
a. Valid Passport
b. Valid Driving license must be at least 1 year from the first issue
c. Valid International driving license is mandatory for foreign customers excluding USA, Canada, EU, Australia and Arab Countries. This is subject to changes depending on the Lebanese traffic law
d. Valid Credit card under the customer's name
*** Note: All above driving licenses should be in English or Arabic otherwise a translated copy of the same will be requested. ***
Grace period of a rental:
Grace period for Check-out and Check-in is 120 minutes the latest, otherwise it will be charged as a full rental day.
Insurance:
Full Comprehensive insurance is provided subject to current Lebanese Law. The customer is liable for a deductible amount as per car category - against claims resulting from each and every accident including (hit-and-run) reporting you at fault (as evidenced by a Traffic Accident Report). This can be waived by buying the super collision damage waiver (SCDW).
*** Note: A “Traffic Accident Report” is obligatory in the case of an accident.***
One Way charge:
Available between Europcar rental stations; if you decide to rent a vehicle at a branch but return it to another Europcar branch, Europcar Lebanon will charge you a one-way charge for an amount of $10.00 excluding TAX.
Cross Border Fee:
Our vehicles are not permitted to be driven outside Lebanon.
Limited kilometers:
Short-term rentals (up to 30 days) have unlimited mileage, except for specific packages that you will be advised about upon booking.
Promotions:
Promotions can end without prior notice.
Discounts cannot be applied nor accumulacted with other running promotions.
Speed:
The customer must abide by the traffic lights, signs and speed limits on all roads to avoid any fines.
Payment:
The rental payment can be made in 2 ways:
1. “Prepaid”: paid directly while booking online.
2. “Pay on arrival”: customer should pay the rental amount at vehicle Check-out.
Cash and Credit Card are accepted.
*** Note: Debit Cards are accepted, and the only accepted Credit Cards are: “American Express”, “Mastercard” and “Visa”.***
Vehicle replacement:
In the event of vehicle breakdown or major accident, Europcar Lebanon will offer a replacement vehicle similar to the rented category without any extra cost.
Note: In case of accident specific T&C's apply.
In case of emergency contact us on: +961 3 670323
Vehicle conditions:
1. The Customer must keep the hired vehicle in a clean, safe, and sound condition as he/she took it. Otherwise charges may be applied.
2. Europcar Lebanon will conduct vehicle’s “Check-out” and “Check-in” condition in the presence of the Customer at the time of handing over or receiving it to ensure vehicle’s condition and to mark the status of each rented vehicle.
3. The Customer commits that he won’t allow anybody to drive the rented vehicle unless been authorized By Europcar Lebanon as an “additional driver”.
4. The Customer undertakes that neither he nor any of the listed additional drivers will use the vehicle in; Pushing, Pulling or Towing objects, Races & Fun Drives, Rough Roads, and Teach Driving or Rent the vehicle without Europcar Lebanon’s permission.
5. The Customer that fails to adhere with same will be held responsible and liable for all charges resulting from damages, penalties, fines & other dues.
6. The Customer commits that he or any additional driver will not use the vehicle to transport commercial passengers or any materials/products that are prohibited by the Lebanese Laws.
Confirmed Reservation Policy:
a. “Pay on arrival booking”; a grace period of 120 minutes is permitted for the Customer to pick-up the vehicle.
b. “Prepaid booking”; no pick-up time is specified until the closing of the rental.
c. “No Show”; an amount of 95€ will be applied.
d. “Reservation Turn down”; due to the failure of the customer to fulfill the rental T&C’s requirement will be subject to a turn-down rental fees charge.
e. “Cancellation”; reservation is free of charge if cancellation is made at least 48 hours before the pick-up. While after that it will be subject to a cancellation fee of 50€.
Vehicle return:
a. “In case of early return”; no refund amount will be applied.
b. “In case of later return”; there’s a grace period of 120 minutes at the latest. In case the Customer returns the vehicle after the grace period a charge of one additional rental day will be applied.
c. “Fail to return”; if you fail to return the vehicle on its due date & time, and you have not extended its Hire Period for a period of 24 hours, then we will record the Vehicle as stolen and will report it to the police & will file a case.
Force Majeure:
Neither party shall be liable for failure in its performance hereunder caused by any case of Force Majeure. "Force Majeure" shall be considered - as defined by the applicable regulation(s) - as any irresistible or unforeseeable event, independent of the party suffering of the case of Force Majeure, which prevents this party from fulfilling its obligations.
So that in the case:
1. “Of a Prepaid booking”; the transaction will be cancelled, and the renting station will refund to you the prepaid rental charge that has been collected. The renting station will have no further obligations with respect to the transaction;
2. “Of a Guaranteed reservation”; the reservation will expire, a No Show fee will not be charged to you and the renting station will have no further obligations with respect to the transaction.
Privacy Policy:
Europcar Lebanon abides and follows Europcar International privacy policy terms and conditions.
Request for information or queries:
For any additional information on your booking and for any query prior to your arrival at the Europcar station, please contact the reservation service on the below:
Mobile number: +961 3 670323
Email: reservation@europcar.com.lb or outbound@europcar.com.lb
For full terms and conditions, please click here
Tax:
21%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
18, 21 or 25 years, according to the car group.
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Not available.
Chauffeur driven service:
Certain categories are Chauffeur Driven Only. Details are available from Europcar Reservation Office.
Credit cards accepted:
American Express, Master Card, Visa. For LXAR, PFAR car category Europcar requires the possession and use, as guarantee of the rental, of two credit cards. Lacking it Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for.
Delivery / Collection:
Available within city limits & available outside city limits.
Driving licence:
Held for at least 1 year, except for LXAR, PFAR car category – 2 years.
Insurances:
Deductible Collision Damage, C.D.W. and Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available. B) International : Available.
Other services:
Navigation system, WIFI device, Child Seat Baby, Child Seat Toddler, Child Seat infant, Child Seat booster, Snow tyres.
Restriction of use:
Europcar cars can be driven to these countries: Latvia, Estonia, Poland, Finland, Sweden, Norway. Certain driving restrictions may apply for driving into not listed countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Winter tyres is mandatory from 1st November till 1st April.
For full terms and conditions, please click here
Tax:
17%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
21 or 25 years, according to the car group
Driving licence
Held for at least one year.
Cash rental deposit:
No Cash Rental deposit available.
Chauffeur driven service:
Not available
Credit cards accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.
Delivery / Collection:
Available within & outside city limits on request, except on Friday & weekend
Environmental Tax:
Already included
Insurances:
Basic, Medium and Premium. Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Toddler, Snow Chains, Navigation System
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
All cars equipped with all-weather/seasons M&S tyres
Specific note:
Valid driver license and credit card must be presented at check-out
For full terms and conditions, please click here
Tax:
18%
Age:
19 to 75 years. Driver age restrictions apply for special and luxury car groups. Young Driver Fee applicable for drivers between 19 - 25 years of age.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Charge per additional driver is 5 EUR per day + VAT.
No Show and Cancellation fees:
Fees can apply
Deposit policy:
Total rental estimate + 300 EUR
Airport Surcharge:
30 EUR + VAT
Driving license:
Held for at least one year.
Fuel:
Petrol and Diesel at 3.0 EUR + VAT per liter + refueling charge of 20 EUR + VAT. Subject of change without prior notice.
Cash Rental deposit:
Cash deposit is available. The deposit amount will be reserved on your credit card but not debited from your account. Deposit amount is calculated as follows: Total rental estimate + 300 EUR.
Credit Cards Accepted:
Visa, MasterCard, American Express, Diners Club.
Insurances:
Collision Damage Waiver CDW can be purchased or included in the rental rate and limits renter's liability to the basic excess amount. CDW does not cover tires, windscreen, glasses, the underbody of the vehicle and missing parts. Theft Waiver THW can be purchased or included in the rate and limits renter's liability to the basic excess amount.
"Medium Protection Package": the renter can reduce excess to a certain amount in case of damage, theft and it also covers windscreen, lights, glasses, tires and the underbody of the vehicle. The insurance is not valid for missing parts of the vehicle. "Premium Protection Package": the renter can further reduce his risk to Zero by purchasing Premium Protection Package. The renter must be at least 26 years old in order to purchase this insurance.
Delivery / Collection:
Available within City Limits for 30 EUR + VAT and outside city for additional 2 EUR per km.
One-Way Rentals:
A) Domestic: Available between all Europcar stations.
B) International: Available in Europe. Cross border fee apply per country per rental in amount of 50 EUR + VAT. Subject of change without prior notice.
Other Services:
Baby, Child and Toddler car seats, Ski Rack, Snow Chains, Snow Tyres, Navigational System, Wi-Fi Hotspot,
Chauffeur Driven Service:
Available on request. Please contact reservation@europcar.com.mk.
Restriction Of Use:
Cross border to Turkey, Russia and Ukraine is forbidden. Subject of change without prior notice. Please have in mind that according to Law the authorities have the right to seize the vehicle registration card if the renter has used alcohol or intoxicants while in possession or driving the rented vehicle. In such cases the renter shall be charged for the days we are not able to use the vehicle according to our standard rental rates. The payment of any of the extra insurances does not relieve the renter of the obligation to obtain and provide Europcar with written report from the police in case of damage or theft. There is no coverage and the renter should pay the total amount of damages or losses in case of: the damage of theft is not reported to Europcar and immediately to police and a police report is obtained. Loss of wipers, aerial, car emblems, mirrors, broken windows by negligence, wheel-rims, damage or loss of interior parts, any events resulting from alcohol, d or drug abuse, damage caused to the rented vehicle because of off road driving, any unauthorized the repairs, smoking fee - all vehicles are non-smoking. Europcar is not responsible for lost, damaged or stolen personal belongings in vehicle.
Use of Winter Tyres:
For all rentals between 15 November - 15 March, winter tyres or summer tyres with snow chains as equipment is mandatory by law.
Winter tyres 5 EUR + VAT per day, Snow Chains 15 EUR + VAT per rental.
Specific note:
Lost registration documents or lost plate number a fine of 200 EUR will apply. Lost car key - depending on car maufacturer's pricelist, traffic violation fines - if traffic violation fines are received an Administration fee of 50 EUR + VAT will apply.
For full terms and conditions, please click here
Tax:
18%
Additional driver:
Additional Driver may be added at the time of rental. Each Additional Driver must be present in order to sign the rental agreement and must meet normal rental conditions , such as: valid driving licence, and meeting all age requirements. Additional Driver daily charge applies
Age:
Minimum age for renting cars is 21 years old; for special categories 25 years old. Maximum age is 75 years old. Young –Senior driver charge applies between 21-25 and 70-75 years old.
Airport surcharge:
Included in the rate
Cash rental deposit:
Not accepted
Chauffeur driven service:
Not Available
Credit cards accepted:
Visa , Mastercard , Amex
Insurances:
Collision Damage Waiver CDW included in the rate which also carries an excess amount. Theft Waiver THW included in the rate which also carries an excess amount
One-way rentals:
Available ;One Way charge applies
Other services:
Not Available
Restriction of use:
Cross Border is not permitted
Use of Winter Tyres:
Not applicable
For full terms and conditions, please click here
Tax:
8.5%
Age:
Minimum age 21. Maximum age 90.
Cash rental deposit:
N/A
Credit cards accepted:
Visa, Mastercard, American Express
Driving licence:
Driver must present valid driving licence at the time of the rental. Minimum driving Licence Period: 1Year- EBMR, EBMD, EDMR, MBMR, EDMD, MCMR ; 3Years: CMMR, CMMD, CDMR, CDMD, CBMR, IDAD, IMMR.
Insurances:
CDW 10,14 Eur, THW 4,61 Eur, PAI 3,23 Eur.
Fuel:
Full to full policy
Other services:
Downtown agency fee 23,04 Eur
Specific note:
Late Return Penalty : one rental day based upon local rate applied at the time of rental
Grace period : 29 mins
For full terms and conditions, please click here
Tax:
15%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
21 or 25 years, according to the car group.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least one or two years, according to the car group.
Cash Rental deposit:
Details are available from Europcar Reservation Office.
Credit Cards Accepted:
American Express, Dinersclub, Eurocard, Mastercard, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection:
Available. Details are available from Europcar Reservation Office.
One-Way Rentals:
A) Domestic : Not Available. B) International : Not Available.
Other Services:
Child Seat Baby, Luggage Rack.
Restriction Of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Certain categories are Chauffeur Driven only. Details are available from Europcar Reservation Office.
For full terms and conditions, please click here
Tax:
NO TAX
Deposit policy:
Total rental estimate + 300EUR
Additional driver:
12 Eur for any additional driver
Age:
Minimum age is 21 years olf, young driver surcharge not available.
Airport surcharge:
50 euros per rental
Cash rental deposit:
Cash deposit is allowed (rental amount + CDW excess amount X 20%)
Chauffeur driven service:
Not available
Credit cards accepted:
Mastercard, Visa, American Express
Driving licence:
Minimum 36 months for all car groups except IGMR / IGAR / LVMR / IDMR / IVMR Minimum 60 months for IGMR / IGAR / LVMR / IDMR / IVMR Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in the Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Delivery/Collection:
Only On Request. Free MAMOUDZOU center 15 euros/way for HOTEL TRAVANI / 25 euros/way for HOTEL SAKOULI / 40 euros/way for HOTEL JARDIN MAHORE
Fuel:
2 euros / liter for gasoline - 1,80 euros / liter for diesel
Insurance:
CDW & THW - Excess from 500.00 EUR up to 1500.00 EUR, according to the rented car group Medium Protection Package - Excess from 250.00 EUR up to 750.00 EUR, according to the rented car group Premium Protection Package: NOT AVAILABLE
Other services:
Baby seat - 25 Eur per rental
Tax:
16% per rental day
Additional driver:
$10 plus taxes and fees per rental day
Age:
21 YEARS ($10usd per day plus taxes and fees young driver surcharge allows to drive with a minimum of 18 years old)
Airport surcharge:
16 % APT CHARGE on basic rental all airports. Our offices are located inside the airport, International departures sector. Please provide us with your flight information, airline, country of origin, email and your cell phone number. If you cannot find us please call our free in México 01-800-201-2084 from the phones marked with the lada brand located outside of the airport or use the toll free line from USA and Canada 1-877-526-8679
16% LOCATION SURCHARGE on basic rental all dowtowns/resort stations
6% VLF SURCHARGE (Vehicle License Fee) on basic rental and extras all stations
Cash rental deposit:
ECONOMY/COMPACT/MIDSIZE/INTERMEDIATE....USD 2,500.00
STANDARD/FULL SIZE/CONVERTIBLE/SUV......USD 2,500.00
PREMIUM/LUXURY/SPECIALTY/VAN............USD 5,000.00
The deposit on your credit card. Debit cards and cash will not be accepted. The office staff will confirm the exact amount of the deposit.
Credit cards accepted:
American Express, Master Card & VISA
Delivery / Collection:
Free 15km / Additional km $0.50 plus taxes and fees per extra kilometer
Driving licence:
A valid driver's license must be at least 1 year from the first issue, no international license is required for up to 6 months in the country.
Fuel:
You will be given the vehicle with the fuel tank full or partially full. You must return the vehicle with the same amount of fuel with which it was delivered.
Insurances:
SLI - Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package).
The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles.
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event.
TPL - Third Party Liability coverage is a mandatory insurance that the Government traffic regulations require for all drivers in Mexico. The TPL Insurance covers up to $250,000 MXP and is included in certain rates. This coverage must be paid in addition to the amount of the daily rent of the vehicle, unless the rate expressly mentions that it is included. Liability Insurance Products purchased on third party travel websites are not accepted in Mexico. Third Party Liability is a car insurance that covers against death and or bodily injury to any third party; in an accident caused by or arising out of the use of the insured vehicle (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package).
LDW - This coverage is a combination of the CDW and THW coverages. LDW is an insurance that covers all partial or total damages of for vehicle and total theft. Therefore, partial theft, damages due to meteorological phenomena, damages caused by vandalism, riots, strike, coup or any other political or social movement are not covered by this insurance, this coverage reduces the customer’s responsibility for all vehicles. In the case of responsible theft the customer is only responsible for paying deductible (or excess) of 10% of the total value of the car except for luxury vehicles in which the contracting of the insurance policy for the risk conditions according to the insurance company establishes, the amount to be paid corresponds to 20% of the value of the vehicle. Collision and Damage Protection is available at $33.65 USD per day for all types of vehicles.
The LDW is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). To be able to use this benefit, the Leasing will request the Lessee to provide a document given by the banking institution, on which they can confirm and/or verify that the cardholder is covered with this insurance and the banking institution will be accountable for all the expenses in case of an accident or any mishap during the validity of the lease; as to establish that this will be done through a reimbursement in favor of the cardholder. This document must have a verifiable phone number and/or email address for a confirmation and should indicate that the credit card has the LDW coverage (Loss and Damage Waiver) and it’s covered by this same credit card. All the bank institutions that provide this credit cards must be regulated by the “Comision Nacional de Seguros y Fianzas” which is the Mexican governmental institution that regulates all and every single insurance companies in México. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar México (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs in case the issuer of your credit card does not cover the damage or theft within 72 hours following the report that is made for your claim, is responsible for the total value of the vehicle. The client must grant a deposit between $2,500 USD and up to $5,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package).
The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles.
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event.
PAI - Medical Expenses for Occupants covers injuries expenses to passengers (according to the number of passengers allowed by the manufacturer) and the driver of the vehicle. This insurance covers up to $120,000 MXP. PAI: $10.75USD per day in all type cars.
SPLDW. - Super Low Damage Waver (0%); this service relieves the customer of financial responsibility for the deductible earmarked for material damage only, save for specific cases in which there is presumed negligence. This coverage costs $27.00 USD and may only be offered to those who have acquired PLI+CDW. The above-mentioned coverage will only apply if the customer abides by the clauses in the rental contract, which means that any breach of contract will annul the protection and the customer will then assume full responsibility for all damages incurred.
Crystals, wheels, tires and rims, or stolen accessories are not covered.
WWI: Glass and Tire protection is available at $18.90USD per day in all type of vehicles. A 20% excess (deductable) will be charge per event.
RSA.- The Emergency Roadside Assistance service is optional and it might be declined at the time of car check out it costs $2.70 USD per day in all type of vehicles and it includes the following services.
Roadside Assistance
Coverage that provides travel assistance service at no cost to the following events:
• Battery charge
• Opening of the vehicle if the keys are left inside
• Flat Tire replacement
• Refueling
Charges apply in the following ways:
• Gasoline provided
• Key replacement
• Flat tire repair
If the driver wishes to decline this service shall notify at the time of signing the contract and will be responsible for all additional charges listed above.
All coverages apply only in car accident except for total theft of the vehicle and their prices are per day. In the event of any claims on the coverages there must be an accident report of the competent authority except for parcial Theft.
Declination of basic coverage CDW / THW
The CDW is optional and is usually purchased by customers who are not covered by damage or loss of the vehicle by your credit card company (or insurance linked to a credit card). For your own protection, we prefer that all customers submit a valid letter or proof of coverage from the issuer of their credit card with a verifiable phone number and / or email address to confirm that CDW coverage is provided by your credit card
In case the fare does not include CDW, passengers will be able to reject CDW, USD 2500 will be blocked more credit card guarantee for cars and USD 3000 for SUV, Pick up and Van and will be refunded when the vehicle is returned safe.
One-way rentals:
1) Domestic:
Available between Europcar rental centers.If you decide to rent a vehicle at an office and return it to a different one, the rental company may charge you a one way fee for expenses incurred when you have to return the vehicle to the removal office.
You must inform us in advance if you wish to make a one way reservation. On the other hand, if you return the vehicle in an office different from the one established in your reservation, the rental company will penalize you with an extra charge.
We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company.
2) International:
The rates vary according to the route that the client makes, minimum 3 days of rent. TRAVEL TO UNITED STATES From Monterrey is allowed : customer have to purchase border insurance in U.S.A.
Travel to Central America is not allowed. Except from Cancun, Playa del Carmen, Merida and Chetumal. To travel to Belize and Guartemala a letter or email should be sent to the station 48 hours before his pick up date. Traveling to Guatemala is only valid when customer is crossing the border through the city of Tapachula
Other services:
Additional charges apply for the navigation system 10 USD, child seat baby 10 USD, child seat baby 10 USD, child seat toddler 10 USD, booster 10 USD or any other additional requirements. Not including taxes.
Restriction of use:
Grace period: 59 minutes The late refund will correspond to a full day charge at the local rate available.
Circulation. It must only circulate on asphalt roads, it is forbidden to drive on dirt roads, unauthorized roads, gaps and rivers, paved roads or that compromise the condition of the vehicle, an exception may be made only with the approval of the National Management.
Insurance. It must be taken in a mandatory way:
Protection against shocks, accident or theft.
Protection for third parties.
Protection tires and windshields.
Extraterritorial protection for own damages.
Loyal customer. This promotion applies to our clients who do not have a negative background with the company.
Promotions. No other promotion applies
Speed. The Ministry of Government reported the approval of a Supreme Decree that temporarily modifies the Traffic Code Regulation to establish "maximum speeds" on roads and highways throughout the country.
The norm establishes maximum speeds of 60 kilometers per hour for dirt roads and 80 kilometers per hour for paved roads, the decree establishes according to an institutional bulletin.
Warranty. During the collection, the main driver will be blocked the credit card, a security deposit of USD 2,500 (Economy/Compact/Midsize/Intermediate/Standard/Full size/Convertible/SUV), $5,000 USD (Premium, Luxury/Specialty/Van). No guarantee will be accepted in cash. The office staff will confirm the exact amount of the deposit.
Rental. The rental payment will be made in advance.
Does not include assistance in suto.
Does not include assistance en route.
Does not include vehicle maintenance.
It is invoiced for the days established in the contract if the client returns before the partial or total rent is not reimbursed.
If you fail to comply with any of the aforementioned points, you will proceed to pay your rent at the normal rate of 100km per day.
The hirer undertakes and enforces the enforcement of traffic rules and laws and also the instructions issued by the authority and its agents while using the rented vehicle, assuming full responsibility for penalties, fines or fines for traffic violations or violations of the municipal law or by any competent authority. Therefore, it is the responsibility of the tenant or any of the authorized drivers to pay the expenses that may be imposed on the owner.
For all purposes, even for the events mentioned in the preceding paragraphs, the Lessee irrevocably authorizes the Owner, so that by charging your credit card deferred charges can be charged, these charges correspond to the amounts of the fines due, to violations of the traffic law made during the rental period, as well as the amounts owed due to damage to the leased vehicle or to third parties. In cases where the payment is not made through a credit card, the charges on the indicated items will be reflected in the direct invoice to the company or person leasing the vehicle, this person or company being responsible for the final payment.
The vehicle must be returned, normal expected wear, in the same conditions as when it is rented. If special cleaning is required, a separate charge will apply depending on the return status of the vehicle cleaning. It is forbidden to smoke inside the vehicle or spill liquids that stain the upholstery, with a charge of additional rental days, for the time the vehicle is kept out of service for special cleaning.
Other:
The lessee undertakes not to allow anyone to drive the rented vehicle unless it has been authorized by Europcar. The hirer agrees that neither he nor any of the additional drivers mentioned will use the vehicle through unpaved roads, crossing rivers, lakes or other water areas that endanger the operation or the integrity of the vehicle. In addition, towing objects, racing and fun driving, roads in poor condition, teach driving, rent the vehicle without permission from Europcar.
Failure to comply with the same will make you liable for paying resulting damages and fines.
All additional equipment or services are subject to local taxes and sales taxes. If you require additional equipment, you must leave a deposit at the rental office when picking up the vehicle.
Please contact us if you wish to pick up or return the vehicle outside of the opening hours of the office (either due to delay or change of plans). If so, the service will have an additional cost. On request.
In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company will try to contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction.
Important: to facilitate the comparison between different companies, we have standardized the names of these charges. Keep in mind that the names used by the rental company of your reservation may be different.
All additional equipment or service must be requested at the time of booking and must be paid directly to the rental company when removing the vehicle. All prices are subject to change and the rental company reserves the right to modify them without prior notice.
For full terms and conditions, please click here
Tax:
21%
Deposit policy:
Total rental estimate+20%+500 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Charge per additional driver is 10€ per day + VAT, 30€ max.per rental + VAT.
Age:
Minimum age is 21-25 depending on the car group. General driver age allowed s 21-75; it varies to the car group Young driver fee applies for drivers between 21-25 years in the value of the 10€/rental day, max 50€ per rental + VAT Senior driver fee applies for drivers between 71-75 years in the value of the 10€/rental day, max 50€ per rental + VATs
Airport surcharge:
3€/day + VAT
Cash rental deposit:
Cash deposit is not available. The deposit amount will be reserved on your credit card but not debited from your account. Deposit amount is calculated as follows: Rental price + excess for damage + fuel costs ( in local currency).
Chauffeur driven service:
Available on request.
Credit cards accepted:
Visa, MasterCard, Amercian Express. Debit cards are not accepted
Delivery / Collection:
Available within city limits for 25€+ VAT per service.
Driving licence:
2-5 years, according to the car group.
Insurances:
All products include basic insurances (CDW & THW) We offer to vide variation of insurances from partial glass and tires insurances up to Premium packages ith zero excess.
One-way rentals:
Domestic: Within Podgorica: 10€ + VAT, Podgorica-Tivat: 35€+ VAT
International: Please infrom with our Reservation Center at reservations@europcar.rs.
Other services:
The cross-border fee is charged for all rentals which have any border crossing, no matter of the duration spent abroad in the value of 5€ per rental day + VAT, 50€ + VAT maximum per rental.
Restriction of use:
International one way is not allowed to islands in general, countries on different continents, all former USSR republics, Kosovo, Albania and Turkey.
Use of Winter Tyres:
Mandatory for rentals only in snow conditions between 1st November and 31st March, included in rates
Specific note:
N/A
Other:
Cross-border fee is mandatory for all cross borderings (5€ / day, 50 € max per rental)
For full terms and conditions, please click here
Tax:
20%
Deposit amount:
Total rental estimate+16 387 MAD
Additional driver:
2 ADD can be recorded with ADD fee : 700,00 MAD per rental and for each additional driver
Age:
Min age : 21 years old for all cars, except PDMD & LDAD for which 23 years old are required
Airport surcharge:
240,00 MAD for all airport. Additional surcharge of 700,00 for Essaouira APT and Nador APT
Cash rental deposit:
Partial deposit can be accepted cash : up to 5000,00 MAD
Chauffeur driven service:
On Request, with fee of 540,00 MAD per day
Credit cards accepted:
All majors CC acceptes : Visa, MasterCard, Amex, ...
Delivery / Collection:
On Request, authorized with add charge according to the distance
Driving licence:
Driven licence of 2 years min
Fuel:
Current gas price of the gas-station + service of 200,00 MAD
Insurances:
Our rates include : liability to third party + LDW (CDW + THW) with an excess
One-way rentals:
1) Domestic: DOW : authorized with add charge for all rental durations
2) International: IOW : forbidden, not authorized & not insurred
Restriction of use:
Using unpaved roads is not allowed, damages caused to rented car on upaved roads are not covered by insurance.
Specific note:
Deposit corresponds to the Excess value or at least to "1500 EUR" in MAD. Pack Premium does not include personal effects (not insured in Morocco) Valid driven licence + valid passport + valid CC are required to be produced at the check-out time.
For full terms and conditions, please click here
Tax:
21%
Additional driver:
With the consent of the rentee, the vehicle may be driven by other persons. Additional drivers should be registered at the Europcar office before driving the rentalcar. Conditions and fees are available at the Europcar Reservation Office.
Age:
21 Years for airport locations. 19 Years for downtown locations. Full Size, Premium, Luxury and Special category renters / drivers (e.g. BMW 3 series or higher) must be 25 years old.
Airport surcharge:
Details are available at the Europcar Reservation Office
Cash rental deposit:
Cash rental deposit is not accepted. A major credit card is mandatory.
Chauffeur driven service:
Details are available from Europcar Reservation Office.
Credit cards accepted:
American Express, VISA en Eurocard/Mastercard. Debit Cards and Electron Cards are not accepted. Two credit cards are required for Full Size, Premium, Luxury and Special categories (e.g. BMW 3 series or higher). The credit cards have to be on the name of the renter.
Delivery / Collection:
Details are available at the Europcar Reservation Office.
Driving licence:
Held for at least one year. The driving license must be written in Western script, in all other cases a valid International Driving License is mandatory. For Chinese driving licenses an official translation will meet our requirements. Drivers must present a driver's license and a passport/ID card (both original and valid) in order to check out the vehicle.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available at the Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations.
2) International: Available. Details are available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Snow Tyres, Navigation System, Safety Kit.
Restriction of use:
Cross Border Rules : The renter is allowed to drive the rentalcar in: Andorra, Austria, Belgium, France, Denmark, Finland, Germany, Ireland, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain (except Ceuta & Melilla), Sweden, Switzerland and the United Kingdom. It is not permitted to drive the car in any other country. Certain driving restrictions may apply for driving into certain countries, it is the renters responsibility to ensure that the rentalcar meets the legal requirements of the concerning country. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Details are available from Europcar Reservation Office.
For full terms and conditions, please click here
Tax:
15% Goods and Service (GST)
Airport Surcharge:
Included in your rental charges when applicable and details are available from Europcar Reservation Office. When applicable the rate is displayed in your rental agreement.
Age:
Minimum 21 or 25 years according to the car group. Additional Young Driver surcharge applies for drivers under 25.
Additional Driver:
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Driving licence:
Full unrestricted driving licence and international drivers license in english.
Cash Rental deposit:
Cash Rental Deposit not available. Credit card pre-authorisation of rental charges will be taken at time of pick-up. Additional bond may also be pre-authorsied on your credit card at time of pick up.
Credit Cards Accepted:
American Express, Diners Club, Master Card, Visa.
Insurances:
Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee (DLF) may be purchased at extra cost on certain vehicle categories, including Premium, Medium, Snow Cover and Unsealed Road Cover. There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.
Inter-Island rentals:
Your rental vehicle cannot be taken on the ferry services between the two islands. Please contact Europcar as soon as your booking is confirmed to make the crossover arrangements. More Information
One-Way Rentals:
A) Domestic : Available between Europcar stations. B) International : Not available.
Other Services:
Navigational Unit and Child Seats. There are some toll roads which you must pay directly to the toll road operator.
Restriction Of Use:
You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and in a Snow Area is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited. You must refer full terms and conditions of rental available at europcar.co.nz for full details.
Chauffeur Driven Service:
Not Available.
For full terms and conditions, please click here
Tax:
0%
Additional driver:
OMR 2.5/- PER DAY , MAXIMUM AMOUNT OF OMR 150/-. Additional driver will be registered subject to the consent of the renter)
Age:
21 YEARS - 75 YEARS , (if physically fit to drive). subject to having 1 year old driving licence YOUNG DRIVER FEE OF OMR 3 /- PER DAY IS APPLICABLE FOR DRIVERS BETWEEN 21- 25 YEARS ,(if physically fit to drive). subject to having 1 year old driving licence SENIOR DRIVER FEE OF OMR 3 /- PER DAY IS APPLICABLE FOR DRIVERS BETWEEN 65-75 YEARS ,(if physically fit to drive). subject to having 1 year old driving licence
Airport surcharge:
OMR 5 /- PER RENTAL
Cash rental deposit:
Cash deposit/ prepaid Cards/ Debit cards are NOT ALLOWED.
Chauffeur driven service:
Please contact on chauffeur@europcaroman.net or reservation@europcaroman.net
Credit cards accepted:
ALL MAJOR CREDITCARDS like Master , Visa , AMEX etc are accepted
Delivery / Collection:
Please contact on chauffeur@europcaroman.net or reservation@europcaroman.net for details of charges
Driving licence:
ALL EUROPEAN, UK ( Card license ONLY) , AMERICAN , CANANDA , AUSTRAILA , NEWZEALAND , GCC coutries & SOUTH AFRICA licenses in English are accepted in Oman. However, we always recommend carrying a valid international license. For other countries, a valid international license is mandatory. national license should also be provided along with the international license.
Fuel:
unleaded
Insurances:
Basic / Medium / Premium protection : SCDW Accident/Damage & Theft Protection: LDW.
One-way rentals:
1) Domestic: OMR 200/- for Muscat to / from Salalah 2) International: NOT allowed. Crossing Oman borders in rented cars is strictly not allowed.
Other services:
Bicycle rentals hotel transfers / deliveries / pick ups Rentals of GPS, Child seats / Baby seats/ WIFI routers etc
Restriction of use:
Crossing Oman borders in rented cars is strictly not allowed. Desert dune bashing or wadi bashing is not allowed. Smoking inside our vehicles is not allowed. Vehicle Misuse is not allowed as well . Vehicles rented in Muscat from period of July to September are for use in and around Muscat region only. They are not allowed to be driven to Salalah. A fine of OMR 500/- is applicable
Specific note:
A valid credit card(s) is necessary for all rentals For Full credit voucher bookings, a valid Credit card is needed as secondary means of payment. one way from Muscat to Salalah for TOYOTA Land Cruiser / similar and GMC YUKON/ similar is not allowedFOR TOYOTA Land Cruiser / similar and GMC YUKON/ similar , TWO CREDIT CARDS are needed and a preauth of OMR 500/- will be taken
For full terms and conditions, please click here
Tax:
20%
Airport Surcharge:
15% additional Charges apply of total rental value
Age:
Minimum 25 years for all car group. Maximum age 75 years.
Additional Driver:
Charges for Chauffer is 40 USD Per Day IF needed (10 Hour Only, After 10 Hours 5 USD per Hour will be charged)
Driving licence:
Held for at least three years. International Driving licence mandatory.
Cash Rental deposit:
Available
For All Corolla & 1000 CC car, Security 575 USD will be Deposited at the time of booking.
For All SUV Security, 1155 USD will be Deposited at the time of booking.
Credit Cards Accepted:
Master Card, Visa Card and cash
Insurances:
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group. Details are available from Europcar Reservation office
Delivery / Collection:
Available Within and Outside City limits upon request. Details are available from Europcar Reservation Office.
One-Way Rentals:
A) Domestic: Not Available without Driver Services, Rental Vehicles Must be Returned to the Collected Station
B) International: Not Available.
Other Services:
Not available
Other:
Charges may apply when cancelling a service within 48 hours of the pickup time and for not ever showing to pick up the car ("No Show").
Restriction Of Use:
Rented Vehicle should be driven in the same city from where it is hired. For out city usage, additional charges may apply accordingly
Chauffeur Driven Service:
Available.
No show fees:
25% of total rental Value
For full terms and conditions, please click here
Tax:
7%
Deposit policy:
Total rental estimate+342 USD
Additional driver:
$3,75 daily
Age:
23
Airport surcharge:
n/a
Cash rental deposit:
Total rental estimate+342 USD
Chauffeur driven service:
N/A
Credit cards accepted:
VISA - MASTER
Delivery / Collection:
$25
Driving licence:
UP TO 3 MONTHS WITH ANY LICENCE
Insurances:
BASIC - MEDIUM - FULL
One-way rentals:
N/A
Other services:
GPS - CHILD SEAT - WIFI
Use of Winter Tyres:
N/A
Other conditions for car hire in Panama
THE CAR CAN NOT CROSS ANY BORDER
For full terms and conditions, please click here
Tax:
18%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. USD5 plus tax per rental day
Age:
Minimum driver age is 21 years. A young driver surcharge of USD 10 per day + tax will apply to all drivers aged 21 to 24 years old. Rentals to under 26 years old In the event that the customer is a person under 26 years old and regardless of the type of protection that contracts under the terms and conditions set forth in the lease and in this document ,the customer authorizes EUROPCAR when picking the vehicle to retain on its credit card the sum of US $ 4,000.00 (Four Thousand and 00/100 US Dollars).
Airport surcharge:
USD 10 plus tax per rental. Meet & Greet . Our offices is located in front of to the airport. Please provide us your flight information. Our representative will be waiting at international/dosmetic arrivals to pick up you. USD 10 plus tax per rental. Meet & Greet . Our offices is located in front of to the airport. Please provide us your flight information. Our representative will be waiting at international/dosmetic arrivals to pick up you. Call us: +51 1 6101331
Cash rental deposit:
For rates including insurance (CDW) the deposit amount will be rental estimate + US$1500. "For any rates where insurance products are excluded ( CDW or LDW) the deposit amount will as follows: • Mini ( MDMR) • Economy (EDMR) • Compact (CDMR&CDAR) / • Standard ( SDAR) rental estimate + USD 1180 • SUV (IFAR) / rental estimate + US$1770 • SUV (RFAR) / rental estimate + US$ 2000 SUV (PFNR) / rental estimate + US$ 2000 • VAN (XVMR) / rental estimate + US$ 2000 Only Credit Card, no cash accepted. Card holder and owner should be the same as the reservation and renting driver.
Chauffeur driven service:
Available
Credit cards accepted:
Only Credit Card accepted
Delivery / Collection:
No cost inside Lima City including only districts of San Miguel, Magdalena, Lima Downtown, San Isidro, Miraflores. Other areas will be paid per deliver It is upon request to reservas@rentingsac.com.pe with a valid credit card and expiration date
Driving licence:
A valid driver's license must have at least 2 years old since first issue, not international licence required up to 6 months in the country. If license is not written in Roman or Latin Letters, an International Driving License will be required.
Fuel:
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. The fuel rate applied is +30% of a regular gas station.
Insurances:
CDW / THW Basic Coverage: Some rates could not include this coverage. In case it is included or purchased, all car groups have excess. Value will depend on car group. TPL- Third Party Liability insurance includes a limited coverage up to USD5000. However we offer SLI - Supplementary Liability Insurance to increase coverage for third party liability up to USD150,000. The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $15.00 USD per day plus applicable taxes, for all type of vehicles.
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of USD5000 per event. Report immediately to the offices about the damage or accident occurred otherwise all damages will be charged Declination of CDW/THW Basic Coverage: The CDW is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that CDW coverage is provided by his/her credit card. In case rate does not include CDW, passengers are allowed to decline CDW, USD 2500 will be blocked plus guarantee to the credit card for cars and USD 3000 for SUV,Pick up and Van and it will be reimbursed when the vehicle is returned safe.
One-way rentals:
1) Domestic: LIM - CUZ US$500 + Tax / LIM-AQP US$450 + Tax / AQP - CUZ US$350 + Tax - minimum 5 days rental. sipp codes not allowed MDMR, EDM "LIM - CUZ $600 + Tax / LIM-AQP $500 + Tax / AQP - CUZ $350 + Tax - minimum 5 days rental. sipp codes not allowed MDMR,EDMR " The category MDMR, EDMR, CDMR, CDAR, SDAR can used only in paved roads 2) International: NOT ALLOWED
Damages or Accidents:
Damages or accident should be reported immediately in order to activate CDW /THW,otherwise full values of damages to own and third parties involved will be charge to the customer credit card. Damages or accident should be reported inmmediately in order to activate CDW/THW,otherwise full values of damages to own and third parties involved will be charge to the customer credit card. Damage Admin Fee Damage Admin Fee 10% Failure to comply with the terms and conditions of the lease (for example, if a misuse of the vehicle is made or driving recklessly or under the influence of alcohol or drugs or not inform EUROPAR within 02 hours of the occurrence the sinister, among others.), the customer will lose any protection that engaged and will be responsible for the full cost of repair and / or replacement vehicle. None of the protections described above covers traffic "violations, loss of personal property, the cost will be the sole responsibility of the customer, or judicial or extrajudicial costs .When the customer rents a car from EUROPCAR is responsible for returning the vehicle in the same condition in which it was delivered "
Roadside Assistance Roadside Assistance:
Included w/out cost inside Lima Metropolitana. It will have a cost if the assistance is required outside of Lima . Emergency phone number 24 hours: +51 1 6101331 Included w/out cost inside Lima Metropolitana. It will have a cost if the assistance is required outside of Lima . Emergency phone number 24 hours: +51 1 6101331 Loss of Profits: The loss of profit due to the impairment of the vehicle will be calculated using the agreed rental price.
Vehicle Replacement:
Car replacement subject to availability and must be requested to the station. In case of accident the passenger will be fully responsible for any transportation or tow truck cost of the car to the Europcar Station. This service is limited by geographical distance. Emergency phone number 24 hours: +51 1 6101331
Condition of Vehicle:
Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply between $10 to $80 it will depends on the return status of cleaning of the vehicule. Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply between $10 to $80 it will depends on the return status of cleaning of the vehicule. Baby Seat/ Booster Seat should be placed by the client
Prepayments:
If the passenger returns the car before of the agreed rental period for any reason, it will not be entitled to a refund for any unused days No refund won’t be given to customer fails to collect the vehicle at the rental start time and has not cancelled.
Grace Period:
59 minutes. Late return will correspond to a full day charge at the local rate available.
Optional Coverages Offered:
Complementary Insurance: " In the event of an accident, this package contemplates only payment for one half the deductible of the CDW/THW coverage as a result of a collision, theft, overturning, and total loss of the vehicle. " It contemplates protection in case of personal accidents (PAI) and double coverage in relatioship with CDW in case of damage to third parties. The minimum age required to contract this package is 26 years of age for the main driver Report immediately to the offices about the damage or accident occurred otherwise all damages will be charged. The loss of profit due to the impairment of the vehicle will be calculated using the agreed rental price. "This protection does not cover damage from broken tires, rims and windshield.It does not cover the loss of accessories such as tires, emergency tire, rims, radio, speakers, headrest, and mirrors, among others. " "The theft of parts or engine components is not covered either. " For rates including insurance Complementary the deposit amount will be will as follows: • Mini ( MDMR) • Economy (EDMR) • Compact (CDMR&CDAR) / • Standard ( SDAR) rental estimate + USD 590 • SUV (IFAR) / rental estimate + US$885 • SUV (RFAR) / rental estimate + US$ 1000 SUV (PFNR) / rental estimate + US$ 1000 • VAN (XVMR) / rental estimate + US$ 1000 SLI "Europcar offers to increase coverage for third party liability up to $150,000.00*. " Glass Protection Glass protection exempts the customer from liability in case of damage to the windshield and windows. PAI This insurance provides peace and confidence that "This insurance provides peace and confidence that personal protection accounts for medical expenses in case of accident in the vehicle. Insurance is for the driver and extends to vehicle occupants, provided they are not " Exceeded the permitted number of occupants. Charge per day.
Coverage:
Medical Expenses up to $4000 per occupant. Permanent disability up to $20000 per ocupant. Death up to $20000 per occupant. Funeral Expenses up to $1000 per occupant.
Tax:
23%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
21, 23 or 25 years, according to the car group.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least one or two years, according to the car group.
Cash Rental deposit:
Details are available from Europcar Reservation Office.
Credit Cards Accepted:
Mastercard, Visa, American Express, Diners club, Eurocard.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I, SCDW : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within and Outside City limits.
One-Way Rentals:
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other Services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Luggage Rack, Bicycle rack.Available from November till April : Snow Chains, Ski Racks, Snow Tyres.
Restriction Of Use:
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
Attention: In Portugal, the service you are purchasing from Europcar may be operated by EMobG Services Portugal (member of the Europcar Group) under the same conditions as the ones communicated during your current booking.
For full terms and conditions, please click here
Tax:
23% Portugal mainland
22% Madeira
18% Azores Islands
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
Minimum driver age is 19 or 25 years old, according to the car group. When renting a vehicle, a driver qualified as a "young driver" (from 19 to 22 years old) pays a specific charge (€5 per day - with a maximum of €50 per rental) (the "Young Driver Surcharge").
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving Licence:
lD for at least one or two years according to the car group.
Cash Rental Deposit:
Details are available from Europcar Reservation Office.
Credit Cards Accepted:
Access, American Express, Diners Club, Eurocard, JCB, Mastercard, Visa.
Insurances:
Deductible Loss and Damage, L.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Deliver / Collection:
Available Within and Outside City limits.
One-Way Rentals:
A) Domestic : Available between all Europcar stations. B) International :Details are available from Europcar Reservation Office.
Other Services:
Child Seat Infant.
Restriction of Use:
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
For full terms and conditions, please click here
Tax:
8,5%
Additional driver:
18,44 € HT per rental
Age:
21 years
Airport surcharge:
26,73 € HT per rental
Cash rental deposit:
Not accepted
Chauffeur driven service:
73,74 € HT per day between 8am and 5pm
Credit cards accepted:
Visa, American Express, Mastercard, Europcar Card
Delivery / Collection:
27,65 € HT - Nord - Ouest
27,65 € HT - Nord - Sud
Driving licence:
Minimum 2 years
One-way rentals:
27,65 € HT - Ouest - Nord
27,65 € HT - Sud - Nord
For full terms and conditions, please click here
Tax:
19%
Airport Surcharge:
Cars rented at Europcar locations in airport are subject to surcharge of 12% on basic rental amount.
Age:
Minimum age is 21 years. Young Driver surcharge will be charged for renters under 23 years for car groups higher than Compact Young Driver surcharge will be charged for renters under 25 years for car groups higher than Intermediate
Additional Driver:
Any Additional driver must meet Europcar requirements regarding age, driving licence and mean of payement 4.00 EUR/ day, maximum 40.00 EUR / rental.
Driving licence:
Minimum 12 months for MDMR / ECMR / ECAR /EDMR Minimum 48 months for IDMR /IFMR / IFAD / IVMR / SDMR / SDAR / SDMD / SFAR / LDAR / PDAR / LVMR Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Cash Rental deposit:
Not allowed.
Credit Cards Accepted:
American Express, Mastercard, Visa.
Insurances:
CDW & THW - Excess from 500.00 EUR up to 1250.00 EUR, according to the rented car group Medium Protection Package - Excess from 250.00 EUR up to 675.00 EUR, according to the rented car group Premium Protection Package - 0 Excess
Delivery / Collection:
Only On Request. Within city limits: 20.00 EUR Outside city limits: 0.50 EUR/ km, minimum 25.00 EUR/ segment.
One-Way Rentals:
1) Domestic: Variable surcharge, according to the destination 2) International: Not allowed
Fuel:
1.25 EUR/Liter + 20.00 EUR service charge
Other Services:
Terms and conditions are subject to change without prior notice.
Restriction Of Use:
Travel outside Romania is ON REQUEST, subject to availability. For travelling outside of Romania, in the EU countris and Moldova, it is mandatory to have a copy of client's passport in advance with 48 hours, except weekends, in order to issue a special authorisation for the border. Clients can not pass the border without this authorisation. Cross border charge is betweek 30 and 100 Eur, depending on crossing countries.
Use of Winter Tyres:
Mandatory between 1st November and 31st March and charged 4 EUR/ day, maximum 120 EUR / rental.
For full terms and conditions, please click here
Tax:
0%
Pick up and Drop off:
Grace period - 2 hours. Check-out at the same day as booked - 390 RUB. The price may vary, specify the exact cost at the rental point. Rental car return can be maximum delayed for 2 hours. If client delays rental car return for 2-5 hours an extra-hours charge is applied. If return is delayed more than for 5 hours, extra 24 hours rate is paid. No refund for early drop off is provided. Cancellation up to 24 hours before the start of the rental is free of charge. NO SHOW Fee - 95 Euros.
Delivery and Collection:
In town - 1200 RUB OUT-OF-TOWN (within 50 km) - 2400 RUB (In case of dellivery or collection in Moscow aeroports Vnukovo (VKO) / Zhukovskiy (ZIA) fixed charge OUT-OF-TOWN should apply) OUT-OF-TOWN (further than 50 km) - 35 RUB per km Prices may vary, specify the exact cost at the rental point.
Fuel:
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge amount (fix): 3500 RUB - EXMR, EDMR, EDAR 3500 RUB - CWMR, CDMR, CDAR, IGAR 4500 RUB - SDAR, PDAR 5000 RUB - FVMD 5500 RUB - XFAR, SFAR, LDAR Prices may vary, specify the exact cost at the rental point.
Services outside opening hours:
1200 RUB - charge for the services outside opening hours (00:00 - 8h59 & 21:00 - 23:59). Prices may vary, specify the exact cost at the rental point Customers must arrange this service 8 hours before the period of rental.
Airport surcharge:
Airport surcharge is 1200 RUB for Domodedovo (DMET02), Sheremetyevo (SVOT02), Pulkovo (LEDT02). Pick up and Drop off at a different airport (Vnukovo, Zhukovskiy) is available for additional fee 2000 RUB. Customers must arrange this service 8 hours before the period of rental. Additional charge for non-working hours may apply. Prices may vary, specify the exact cost at the rental point.
Additional services to pay locally:
Additional charges apply for the navigation system, child seats, booster or any other additional requirements. All additional equipment or service should be requested at the time of booking and should be paid directly to the rental company. All prices are subject to change and the rental company reserves the right to modify them without prior notice.
Documentation:
Passport or identity card (Should be valid at least 6 months after the start of the rental) Driving license (Should be valid at least 6 months after the start of the rental) Credit card (Should be valid at least 6 months after the start of the rental)
Age:
The minimum age is: 21 y.o. - EXMR, EDMR, EDAR 24 y.o. - CWMR, CDMR, CDAR, IGAR 27 y.o. - SDAR, FVMD, PDAR, XFAR Young Driver Charge - 1550 RUB, age should be max 6 months less then Minimum Age. Prices may vary, specify the exact cost at the rental point. Maximum age - 65 y.o.
Driving licence:
EXMR, EDMR, EDAR - minimum driving licence period 1 year CWMR, CDMR, CDAR, IGAR - minimum driving licence period 3 years SDAR, FVMD, PDAR, XFAR - minimum driving licence period 5 years International Driving Licence is Mandatory for foreign customers Chinese licences can be accepted only with notarized translation into Russian
Additional driver:
The price for an additional driver is 250 RUB per day. Prices may vary, specify the exact cost at the rental point. The rental company charges and requirements per young / senior driver are applicable to all additional drivers.
Security deposit:
A security deposit of 25000 RUB is required when collecting the vehicle. Security deposit is blocked on the customer's credit/debit card and released in 30 days after vehicle drop off in case there are no claims to the customer. Prices may vary, specify the exact cost at the rental point. Cash deposits are not allowed.
Credit cards accepted:
Visa, AMEX, DCI, Mastercard, Мuр
Insurances:
All company cars are insured on the conditions of Civil Insurance with a third party responsibility limit of 1000000 RUB. CDW - Collision Damage Waiver is mandatory for all vehicles and included in the rate. In case of an accident/damage or theft of the vehicle the Renter shall be liable for a following charge (EXCESS): 12000 RUB - EXMR, EDMR, EDAR 15000 RUB - CDMR, CWMR, CDAR, IGAR 30000 RUB - SDAR, FVMD 37000 RUB - SFAR, PDAR 45000 RUB - XFAR, LDAR SPSDW, SPTHW and WWI options are available for an additional price. SPCDW - FULL ACCIDENT & DAMAGE PROTECTION (EXCESS = 0). The SPCDW cost is from 145 to 800 RUB per day depending on the car category and the rental duration SPTHW - FULL THEFT PROTECTION (EXCESS = 0). The SPTHW cost is from 71 to 400 RUB per day depending on the car category and the rental duration Automobile glasses, lamp and exterior mirrors are not included in the SPCDW or SPTHW insurance. In case of damage or loss of glasses, lamps and exterior rear view mirrors the Renter shall compensate their full cost. WWI - limitation of the Renter’s liability for damage or loss of glasses, lamps and exterior rear view mirrors. Buying the WWI service, the Renter will not be held liable for damage or loss of glasses, lamps and exterior rear view mirrors. The WWI cost is is from 330 to 390 RUB per day depending on the car category Consultant services at the car accident location (if necessary) - 2000 RUB (in the city)/ 4000 RUB (in the suburbs) Prices may vary, specify the exact cost at the rental point.
One-way rentals:
Only domestic one-way rentals are allowed Moscow - Saint-Petersburg and Saint-Petersburg - Moscow. The charge for one-way rentals is 15000 RUB Territory restrictions
Territory restrictions:
It is allowed to use car within limits of pick-up location state (region). Rates include exploitation of the car only in Moscow and Moscow region (or in Saint-Petersburg and Leningradkiy region, if rent in the Saint-Petersburg). In case customer wishes to leave the borders of a pick-up location state (region), a surcharge of 200 - 500 RUB per rental day will be applied (depending on the farness of trip). It is prohibited to visit the following regions: Altai region, Amurskiy region, Buriatiya republic, Dagestan, Yevreyskaya AO, Zabaikalsky region, Ingushetiya, Irkutsl region, Kabardino-Balkariya region, Kaliningrad region, Kamchatsky region, Karachaevo-Cherkesskaya republic, Kemerovo region, Krasnoyarsk region, Krym, Kurgan region, Magadan region, Novosibirsk region, Omsk region, Primorsky region, Saha (Yakutiya) republic, Sahalin region, Sevastopol, Severnaya Osetia - Alanya, Tomsk region, Tyva, Tumen region, Khabarovskiy region, Khakasiya, Khanty-Mansiyski - Yugra, Chechnya, Chukotsky AO, Yamalo-Nenetsky AO. It is prohibited to leave the territory of Russian Federation (cross the border).
Rates with a Limited mileage:
Rates with a limited milage include the limit is 150 km per day, additional kilometers will be charged. The charge for extra km depends on the category of the vehicle.
Driving information:
Drive on the right side of the road. Speed limits: in the city: 60 km/hour, out of the city 90 km/hour. All paid roads and parking costs should be paid by the customer himself. Winter tyres must be used from October to April.
Road traffic rules violation:
In case the violation is detected by photo/video system and local office receives a fee bill, the sum of the fee plus 10% will be debited from customer’s card. By renting a car, the client accepts direct debits from his card. In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company may contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction.
For full Terms and Conditions, please click here.
Tax:
18%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. $10 USD net per day / per each additional driver. Maximum 4 additional drivers are allowed.
Age:
Minimum renter age should be 23 years; younger driver below 23 years is charged extra $15 USD net per day.
Airport surcharge:
1% for the total rental gross amount or $10 USD net whichever is higher.
Cash rental deposit:
Rental amount + $500 USD net
Chauffeur driven service:
Available on all driven chauffeur rental stations.
Credit cards accepted:
Mastercard, Visa & American Express.
Delivery/Collection:
Available Within and Outside City limits. Details are available from Europcar Reservation Office
Driving licence:
A valid driving license is required to be presented at the time of rental which can be domestic or international driving license.
Fuel:
All vehicles are rented with empty tank. Clients can buy full tank option at the time of booking so that they can get full tank on arrival at the rental station.
Insurance:
Collision Damage, C.D.W & Theft Protection T.H.W are included in the rental with 10% excess or $500 minimumexcess to be paid at the rental station in case of any damage or accident. Charges may vary by station andby car group. Details are available from Europcar Reservation Office for buying extra insurance as well.
One way rentals:
Not available
Other services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Luggage Rack, Bicycle rack etc. Available upon request in address. Please request extra’s at reservations@europcar.rw
Restrictions of use:
Only SUV’s 4x4 (like Toyota Fortuner, Toyota Prado, Land Cruiser or Toyota Hilux) are allowed to travel inside national parks. Scratches or damages to the vehicle caused due to going to parks is charged extra as per station policies.
Use of winter tyres:
Not applicable
Specific note:
Details are available from Europcar Reservation Office. Kindly, contact reservations@europcar.rw incase of query about which type of car to book or to know which car will be suitable for your visit in Rwanda.
Other:
$105 USD net no show fees charged to the client or to the rental country whom has send us the booking for no show.
Full terms and conditions:
Tax:
15% Included in the rates
Additional driver: Not Available /files/live/sites/Europcar/files/Conf_email_attachment/CGL_EN_SA.pdf
Age: Min Age 21 Years & Max 70 Years
Airport surcharge: Not Available
Rental deposit: A deposit amount off 1500 SAR shall be authorized on the customer’s credit card.
Chauffeur driven service: Not Available
Credit cards accepted: American Express MasterCard Visa Card
Delivery / Collection: Free within the city stations from booking station & chargeable for delivery in other city stations with fees .
Basic Rental : The Renter undertakes that if he makes incorrect information at the time of the rent, the Lessor shall have the right to consider the car stolen and to notify the security authorities; The minimum daily rent shall be one day (24 hours);
The value of the delay hours shall be calculated from the time specified for the return of the car - up to a maximum of four hours, according to the following equation: (daily rental value × number of delay hours / 24 × 2 = cost of delay hours;
Delay in part of the hour is considered as delay for a full hour;
The term of the contract may be renewed after the consent of the lessor and the Renter, provided that the necessary procedures are specified in the contract; The permitted distance per day is 200 km, and the distance beyond this limit shall be calculated as described in the contract; In case of delayed delivery of the car for more than (24) hours from the specified date, the company is entitled to notify the concerned authorities to take the necessary procedures and the company is entitled in case of violation of the terms of this contract to withdraw the car through the competent authorities.
Early return: If the passenger returns the car before the agreed rental period for any reason, he will not be entitled to refund for the unused days .
Driving licence: Valid & Held for at least one year old, and should be in Arabic or in English language. SA driving license is a must for all Residents of SA no matter of their nationality .International Driving licence is a must for Visitors Documentation:
Passport or identity card of each driver Driving license ( Local or International ) as requested by SA Traffic Regulations . 1 or 2 Credit cards ( in the name of the main driver ) Reservation copy if any as well as contact details of main driver
Fuel: Full to Full, Fuel costs in the car when rented in case not returned with the same proportion of fuel when opening the contract value of the price of a liter of fuel in Saudi Arabia plus additional charges;
Insurances:
The Lessor shall provide comprehensive insurance that covers the liability of the accident in respect of the third party in addition to the rented car, its driver and passengers in return for the amount paid by the Renter according to the category of the rented car (as shown at beginning of the contract) according to the following terms and conditions:
a) The Renter must be at least 21 years of age and not more than 70 years;
b) The Renter shall comply with the conditions of the insurance companies according to the laws of SA
c) The contract shall be valid at the time of the accident;
d) The Renter shall notify the lessor and the security authorities immediately after exposure to accident or the discovery of theft, providing them with all the information they request and obtain a traffic report or from the relevant police stations;
e) Insurance does not cover accidents in some cases and therefore the Renter bears full responsibility of third parties and / or for the rent company. The cases not covered by the insurance are:
- If the driver is drunk or taking drugs; - If the driver is not authorized under the contract to drive the car (non-driver). - The accident occurrence after the expiration of the contract term and / or any renewal thereof; - Use the car for purpose not rented to;
- In the case of theft of the car because of the negligence of the Renter or stolen by the operating mode;
- If the accident occurred outside the Kingdom of Saudi Arabia; and
- If the lessor is not provided with a report from the traffic, Najm or police. One-way rentals:
1) Domestic: Available between most locations.
2) International: Not Available Other services: All additional equipment or services are subject to local taxes and sales taxes as well as to availability
Restriction of use: The Renter undertakes not to use the car in the following cases:
- by persons not authorized under the contract under to drive the care; - If the car needs repair or regular maintenance; - If the operating the car causes damage to the engine or one of its components; - If the driver authorized under the contract is unable to drive the car as if he is If he is drunk or taking drugs or suffers from a health reason that beats him from driving properly;
- Transport of persons or goods to gain money;
- Participation in motor racing;
- Push or withdrawal of other cars; - Use the car on rough or unpaved roads and / or not suitable to drive the car; - Use the car in negligence and indifference way; - Tow trailer without the consent of the lessor;
- For purposes inconsistent with the laws and regulations of the Kingdom of Saudi Arabia.
Other: Traffic fine charges, fees for releasing vehicle confiscated due to red light jumping, improper parking and others, plus Administration Fees. Smoking inside our vehicles is not allowed and would be fined
Cancel booking / No show / Turned down:
- No refund will be granted to customers who failed to pick up their vehicles .
- No refund will be granted to customers who cancelled their reservation . - No refund will be granted to customers who are turned down .
For full terms and conditions, please click here
Tax:
20%
Additional driver:
8€ per rental day + VAT, 32 € max per rental + VAT
Airport Surcharge:
3€/day + VAT
Age:
Minimum age is 21-25 depending on the car group. General driver age allowed s 21-75; it varies to the car group Young driver fee applies for drivers between 21-25 years in the value of the 10€/rental day, max 50€ per rental + VAT Senior driver fee applies for drivers between 71-75 years in the value of the 10€/rental day, max 50€ per rental + VAT
Driving license:
2-5 years, according to the car group.
Cash Rental deposit:
Cash deposit is not available. The deposit amount will be reserved on your credit card but not debited from your account. Deposit amount is calculated as follows: Rental price + excess for damage + fuel costs ( in the local currency).
Credit Cards Accepted:
Visa, Master, Amercian express
Insurances:
All rates include basic insurances (CDW & THW). All Europcar extra insurances are available. Delivery / Collection Available within city limits for 20€+ VAT per service.
One-Way Rentals:
Domestic: Within Belgrade: 8€+VAT, Belgrade- Novi Sad: 35€ + VAT, Belgrade-Niš: 55€ + VAT, Novi Sad-Niš: 75€+VATinternational: Please infrom with our Reservation Center at reservations@europcar.rs.
Other Services:
The cross-border fee is charged for all rentals which have any border crossing, no matter of the duration spent abroad in the value of 5€ per rental day + VAT, 50€ + VAT maximum per rental.
Delivery/Collection:
25€+ VAT within city limits
Chauffeur Driven Service:
We provide chauffeur service. Please send your request to reservations@europcar.rs
Fuel:
Refill charge is 20€+VAT
Others conditions:
For car hire in your country Cross-border fee is mandatory for all cross borderings (5€ / day, 50 € max per rental)
For full terms and conditions, please click here
Tax:
20%
Additional driver:
The price for adding another driver is 5 € excluding tax. Rental fees for young / old drivers apply to all other drivers.
Other additional charges:
Additional charges apply to the navigation system, child seats or any additional extra services.
Payment for additional extra services:
All additional equipment or services must be requested at the time of booking and must be paid directly to the chartering company when the vehicle is picked up. All prices may change and the rental company reserves the right to modify them without prior notice.
After you rent:
In case of additional eligible costs, such as speeding or congestion charges, the rental company will contact the client, when the competent authorities as for the identity of the driver. Such process could occur several months after the lease and will involve payment of the administrative fee in addition to the original amount for a penalty.
Important: To facilitate comparisons between different companies, we have standardized the names of these fees. Keep in mind that the names used by your rental company may be different.
Age:
The minimum aj for van and commercial rentals is 23 years. The surcharge for young drivers for all other categories is 5EUR per day + tax and applies to all drivers aged 18-21.
Airport surcharge:
15% of rent plus tax. Our offices are located inside the airport, in departments of international departures. Provide us with flight information, airline, country of origin, e-mail and mobile phone number. Our staff is waiting for international / national arrivals to pick up the vehicle. Call us: + 421-2-555 66666. Included without costs are urban areas. Costs arise if assistance is needed outside the city. Emergency phone 24 hours: + 421-2-555 66666
Rental deposit:
When the vehicle is picked up, a security deposit of 500 € per credit card will be blocked by the main driver. Debit cards and cash will not be accepted. Company employees confirm the exact amount of the deposit.
Accepted credit cards:
Diners, Eurocard, MasterCard, Visa. The company does not accept prepaid, rechargeable or virtual cards or another type of card that is not properly tagged.
Dellivery / Collection:
Dellivery/Collection in the city is charged 10 € + TAX, Dellivery/Collection out of city is charged in depending of distance.
Fuel:
A. Full tank at the beginning and at the end of the rent: if the vehicle returns with a full tank, refueling charges will not be charged. B. refueling; If the car does not return with a full fuel tank, Europcar Slovakia will charge 2,22 € with VAT / liter of diesel and 2,39 € with VAT / liter of gasoline.
Service for drivers:
Milage, Washing the vehicle, International insurance, One-way fee, International permit, to travel abroad for a fee(depending on a country), special equipment for companies, Maintenance, GPS Navigation System, Satelite GPS for companies.
Driving licence:
Valid driving license must be at least 1 year from the first issue.
Documentation:
Passport or valid ID card, Driving licence, Credit card
Fuel tank:
You will get a vehicle with a full or partial fuel tank. You must leave a deposit to cover fuel costs. Employees at the branch will check the amount on the credit card. You must return the vehicle with the same amount of fuel that you have been given.
Grace period:
Accepted delay time: 59 minutes. Later return will be charged as the full day rental.
Insurances:
Countdown for collision damage, theft, total loss, Charges may vary depending on vehicle category and data is available at Europcar branches.
Basic coverage CDW/THW:
In the case of bodywork damage during the rental, the maximum amount that could be paid would be the so-called 'Damage License'. Coverage will only be valid if the terms of the lease were met. No other parts of the vehicle (such as windows, wheels, interiors, roof or floor), fees (such as towing or unused time) or items in it (such as child seats, GPS or personal belongings).
SLI:
Europcar offers an increase in liability coverage of up to 150,000 EUR.
PAI:
This insurance provides peace and confidence that personal protection represents health costs in the event of a car accident. The insurance is for the driver and applies to the occupants of the vehicle, provided that the permitted number of passengers is not exceeded. The fee is per day. Coverage - passengers' medical expenses, permanent disability of the passengers, death and funeral expenses, depending on the package of insurange. More information before renting a car at Europcar.
CDW:
CDW is optional and is usually purchased by customers who are not covered by damage or loss of vehicle by your credit card (or credit card insurance). For your own protection, we prefer that all customers submit a valid card or proof of coverage from the credit card issuer with a verifiable phone number and / or email address to confirm that the CDW coverage is provided by your credit card. If travel does not include CDW, passengers will be able to refuse CDW, 2500EUR will be blocked on a credit card (3000EUR for SUV, Pick up and van) and will be returned when the vehicle is returned to safety.
One Way charge:
Available between Europcar rental centers. If you decide to rent a vehicle at a branch but return it to another Europcar branch, the rental company may charge you a one-way charge for the expenses incurred when you have to return the vehicle to the place where you have the vehicle borrowed. To make a one-time reservation, you must inform us in advance. On the other hand, if you return the vehicle to a branch other than the one specified in your reservation, the rental company will penalize you for an extra charge. We will confirm the price of this service once you have booked and received a confirmation from the rental company. If you decide to rent a vehicle at a branch and return it to another city, rates will vary by branch for at least 3 rental days. SIP codes are not allowed MDRM, EDMR, HDMR, HDAR, NDMR
Traveling abroad (Cross Boarder Fee):
Fee for traveling abroad: When leaving the country Slovakia to the countries of Hungary, Austria, Czech Republic - one-off fee 5 € without VAT / country. Traveling to Germany is subject to a one-off fee of 25 € without VAT / country. Traveling to countries outside the EU or entering a dangerous country is charged 250 € without VAT / country. For more information about Europcar travel abroad.
Limit kilometers:
Short-term rentals (up to 30 days) have unlimited mileage, limited for kilometers over 30 days and 150 km / 1 day.
Insurance
It must be made compulsory: Protection against impact, accident or theft. Protection of third parties. Protection of tires and windscreens. Extraterritorial protection of own damages Loyal customer This action applies to our clients who do not have a negative rating with Promotion No other promotion is being used Speed: The driver is allowed to drive at 50 km / h at a speed of up to 90 km / h on a motorway in the village or on a highway in the village. The driver must not exceed the maximum permissible driving speed of a vehicle designated by a traffic sign or conveyor. Motor vehicle with a maximum permissible gross vehicle weight not exceeding 3 500 kg, a maximum speed of 130 / h. The security deposit During the pick-up, a part of the credit card will be blocked by the main driver, a security deposit of 500 €. No security will be received in cash. Employees at the branch confirm the exact amount of theRent The rental payment will be made in advance. Does not include help in suto. Does not include help on the route. Does not include vehicle maintenance. It is invoiced on the days specified in the contract if the client returns in front of partial or total rent. If you do not complete one of the above items, you will continue to pay the rent at a standard price of 100 km per day. Prepaid: If a passenger returns a car for an agreed period of rental for any reason, he will not be entitled to a refund for unused days. A customer who does not pick up the vehicle at the time of launching the lease and who did not do so will not be compensated for cancellation.
After opening hours services:
If you want to pick up the vehicle or return it outside the branch opening hours (either due to a delay or change of plans), please contact us. If so, the service will incur additional costs. The cost of this service is € 25 excluding tax.
General terms and conditions of other services:
All other facilities or services are subject to local taxes and sales tax. If you need additional equipment, you need to leave a backup at the branch when you pick up the vehicle.
Vehicle replacement:
Vehicle replacement is subject to availability and must be requested at the branch. In the event of an accident, the passenger will be fully responsible for all costs of transporting or withdrawing the vehicle at Europcar. This service is limited by geographic distance. Emergency telephone 24 hours
Traffic violations:
The renter undertakes to comply with the traffic regulations and laws and also the instructions given by the authorities and their representatives when using the rented vehicle, taking full responsibility for penalties, fines or fines for traffic offenses or violation of the municipal law or is therefore the responsibility of the lessee or any of the eligible drivers to pay costs that may be imposed on the owner. For all purposes and for the events listed in the preceding paragraphs, the lessee irrevocably authorizes the Owner to charge deferred charges for your credit card, these fees are equivalent to the amount of fines due, breach of operation as well as due amounts due to damage to the leased vehicle or third persons. In cases where a payment is not made via a credit card, the fees for those items will be reflected in the direct invoice of the company or the person who rents the vehicle, and that person or company is responsible for the final payment Vehicle conditions: The vehicle must be returned to the wear and tear standard under the same conditions as the rental. If special cleaning is required, depending on the state of the vehicle cleaning return, a special charge of 150 € will be applied free of charge. It is forbidden to smoke in the vehicle, manipulate animals or spill fluids that pollute upholstery, for a fee for additional days of rental unless the vehicle is out of service for special cleaning
Local charges:
This section lists the fees to be paid to the branch at the rental by the place of departure, the driver and the type of journey to be made with the vehicle. This section does not include any additional charges to be applied to a branch at a rental of fuel, child seats or other ancillary services. You are responsible for all charges and penalties, including tolls, congestion charges and traffic charges. In the case of returning a vehicle with a new damage that was not charged at the time of delivery of the vehicle, we charge a minimum of 166 € with VAT or 10% of the repair of the vehicle.
Tires damage:
In the case of a tire or disk damage, we are entitled to charge a minimum of € 166 with VAT, in case of a defect the repair cost is € 40 with VAT.
Using of vehicle:
The lessee undertakes not to allow anyone to drive a rented vehicle unless it has been authorized by Europcar. The lessor agrees that neither he nor any of the other drivers mentioned uses the vehicle over unpaved roads that pass through rivers, lakes or other water bodies that endanger the operation or integrity of the vehicle. In addition, towing items, racing and fun rides, bad roads, driving lessons, rental without a license from Europcar. Failure to comply with the same provision will make you liable for damages and fines.
For full terms and conditions, please click here
Tax:
22%
Deposit policy:
Total rental estimate+ 400 EUR
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
21 or 25 years, according to the car group.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least two or five years, according to the car group.
Cash Rental deposit:
No cash rental deposit available - Only Credit card deposit.
Credit Cards Accepted:
American Express, Diners Club, Master Card, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Waiver, S.C.D.W. and P.A.I. : Charges may vary by station and by car group.
LAF MANDATORY - PAID AT THE P/U STATION
WIN MANDATORY 15 NOV-15 MARCH PAID AT THE P/U STATION.
Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within and Outside City limits.
One-Way Rentals:
A) Domestic : Available between Europcar stations.
B) International : Available. Details are available from Europcar Reservation Office.
Other Services:
Child Seat 1-3 yrs, Child Seat 4-7 yrs, Child Seat 0-12 month, Child Seat Booster, Bicycle Rack, Luggage Rack, Ski Rack, Navigation System . Snow chains and Winter tyres mandatory from 15th of November until 15th of March.
Restriction Of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Available on Request. Details are available from Europcar Reservation Office.
For full terms and conditions, please click here
Tax:
15% plus 1% Tourism Levy Tax.
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
18 years. When renting a vehicle, a driver qualified as a "young driver" (from 18 to 23 years old) pays a specific charge (from ZAR118,42 per day) (the "Young Driver Surcharge").
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least two years. International driving license is mandatory.
Cash Rental deposit:
Details are available from Europcar Reservation Office.
Credit Cards Accepted:
American Express, Diners Club, Eurocard, Mastercard, Visa.
Insurances:
Super Deductible Collision Damage, S.C.D.W., Super Theft Protection S.T.H.W and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within and Outside City limits.
One-Way Rentals:
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar Reservation Office.
Other Services:
Child Seat Baby, Child Seat Toddler, Child Seat Infant.
Restriction Of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
For full terms and conditions in English, please click here
For full terms and conditions in Spanish, please click here
Tax :
21% in Mainland and Balearic, 15% in the Canary Islands
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
21, 25 or 30 years, according to the car group. When renting a vehicle, a driver qualified as a "young driver" (drivers under 25 years old) pays a specific charge (from €18,08 per day with a maximum of €175,20 per rental) (the "Young Driver Surcharge").
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least one year.
Cash Rental deposit:
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted:
American Express, Diners Club, Euro Card, Master Card, Visa, Visa Electron (only accepted for prepaid bookings via the Call Centre; not accepted for online bookings).
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within and Outside City limits.
One-Way Rentals:
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar reservation Office.
Other Services:
Child Seat Baby, Luggage Rack, Ski Racks, Snow Chains. GPS may have additional charges if the return station is different from collection.
Restriction Of Use:
It is forbidden to drive vehicles into Poland, Hungary, Bulgaria, Romania, all States of the former U.S.SR and Yogoslavia, UK and the Czech Republic.
It is also prohibited to drive vehicles from Spain outside the European Continent such as to any island.
Only Economy, Compact, Intermediate and Standard car categories are permitted to be driven into Italy.
In the Balearic and Canary Islands, ONLY ONE ADDITIONAL DRIVER is allowed due to insurance restrictions
Chauffeur Driven Service:
Available on request in certain stations. Details are available from Europcar Reservation Office.
Environmental Tax:
The Balearic Government could approve soon an environmental tax for the rentals made in the Balearic Islands to be paid in the moment of the check out. Please, find further information at you Europcar counter.
For full terms and conditions, please click here
Tax:
15%
Airport Surcharge:
Sri Lanka has only 1 International Airport and all the Airport charges are included in the rates shown.
Age:
The normal age for rentals is 21 years to 65 years of age
Additional Driver:
Up to additional 2 drivers are free of charge.
Driving licence:
Local license preparation charge would be EUR 50.
As per the New Motor traffic Deprtment Rules in Sri Lanka, please scan and send us the International Driving Permit Front Page and inside page with colour photo of the driver. Scan it along with the passport in advance before arrival to Sri Lanka in order for us to organise the temporary Sri Lankan Driving License, so you can collect it together with your rental. The EUR 50 per license needs to be paid on arrival in cash.
Without the international and Local driving licenses, we are not in a position to offer you a vehicle due to the new Government Rule for the Foreign Tourist and it is compulsory. Please email your details to warren.pereara@europcar.lk or europcarsrilanka@yahoo.com
Cash Rental deposit:
Credit Cards must be in driver's name. Traveller's cheques, Debit cards and cheques are not permitted.
Credit Cards Accepted:
American Express, Master Card, Visa.
Insurances:
Comprehensive (Full) Rent-A-Car Insurance
Delivery / Collection:
Delivery and Collection within 05 KM would be FOC others would be chargeable
Fuel:
The vehicle will be given in full tank and Customer has to return in full tank
Chauffeur Driven Service:
All Categories can be either rented for self-drive of with chauffeur drive. The Chauffeur drive rate is EUR 30.00 per day for 10 hours service (during working hours from 8:00 to 18:00. This Included Chauffeurs fees, meals and accommodation
For full terms and conditions, please click here
Tax:
None.
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
Minimum 18 years.
Driving licence:
Held for at least six months
Cash Rental deposit:
Details are available from Europcar Reservation Office.
Credit Cards Accepted:
American Express, Mastercard, Visa.
Insurances:
Collision Damage Waiver : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Details are available from Europcar Reservation Office.
One-Way Rentals:
A) Domestic: Available
B) International: Not Available
Other Services:
Child Seat Baby, Child Seat Toddler
Restrictions Of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Sweden
Tax:
25%
Deposit policy:
Total rental estimate+ 3000 SEK
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
Minimum 18 years.
Airport surcharge:
Yes. Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash Rental deposit not available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Eurocard, Mastercard, Visa. No debit cards accepted,
Delivery / Collection:
Available Within and Outside City limits.
Driving licence:
Valid driving licence is required.
Insurances:
Deductible Collision Damage, C.D.W. and Theft Protection.Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar Reservation Office.
Other services:
Child Seat Infant, Child Seat Toddler, Luggage Rack, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Mandatory from December till April : Snow Tyres
Financial qualification:
Not available.
Environmental Tax:
Charges may vary by station. Details are available from Europcar Reservation Office.
For full terms and conditions, please click here
Tax:
7.7%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Details are available from Reservation Office.
Age:
Minimum age 19, for some vehicles the minimum age is 21 or 25. Minimum age for E-Scooters is 16. A Young Driver Fee applies for drivers below 25 years of age. Details are available from Reservation Office.
Airport surcharge:
At airport locations, 20 % of the net value of the rental and protections/insurances
Cash rental deposit:
Not possible.
Chauffeur driven service:
Available. Details are available from Reservation Office.
Credit cards accepted:
American Express, Diners Club, MasterCard, Visa. Debit/Prepaid/Virtual cards are not accepted.
For some vehicles two different credit cards are required. Restriction on prepaid bookings: Only the cardholder can benefit from prepaid rates and must be present at pickup of the vehicle and provide the same credit card as used for prepayment to cover any additional non-anticipated charges not covered by the prepayment amount. The cardholder will be named as renter and main driver on the rental agreement, anyone else will be an additional driver.
Delivery / Collection:
Available. Details are available from Reservation Office.
Driving licence:
Held for at least one year. Licences issued outside Switzerland must be clearly identifiable as a driving licence, otherwise an International Driving Licence will be required. Important: The International Driving Licence without National Driving Licence is not accepted. Digital Driving Licences (E-Licences) are not accepted. A driver's license may not have a geographic limitation or bear designations or inscriptions that indicate a possible geographic limitation. A Passport/ID must also be provided.
Protections/Insurances:
Liability insurance, CDW (Comprehensive protection against collision/burglary), THW (Comprehensive protection against theft), BASIC (“Package“ comprehensive protection against collision/burglary/theft), MEDIUM (“Package“ comprehensive protection against collision/burglary/theft, passenger insurance, additional protection for glass, lights & tyres), PAI (Passenger insurance), WWI (Comprehensive protection for glass, lights & tyres), GIT (Goods insurance). Charges and dedutibles may vary by protection/insurance, station and car group. Details are available from Reservation Office.
One-way rentals:
Available. Details are available from Reservation Office.
Other services:
GPS Navigation System, Child Seats, Winter Tyres, Ski Racks, Snow Chains
Restriction of use:
It is permissible to use the vehicle in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Great Britain, Hungary, Ireland, Italy, Luxembourg, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands. This also applies to use of the vehicle on islands within these countries (except for the Azores, Canary Islands, Madeira and overseas territories). The use of the vehicle in Croatia, Czech Republic, Hungary, Slovakia and Slovenia is only permitted with the prior consent of the Lessor and conclusion of a cross-border surcharge and must be stated on the rental agreement. The use of the vehicle in any other country shall constitute a material breach of contract and shall result in the abrogation and repeal of all limitations of liability. It is expressly prohibited to cross the border into Croatia, Czech Republic, Hungary, Slovakia and Slovenia with the following car categories: U... (Premium Elite), L... (Luxury), W… (Luxury Elite), O… (Oversize), X... (Special). Vehicles with 6 and more seats (buses) are exempt from this restriction.
Use of Winter Tyres:
a) Mandatory from 15th November to 30th April b) Optional from 15th October to 14th November. Details are available from Reservation Office.
Other conditions for car hire in Switzerland :
"No Show" fee (Failure to collect the vehicle) applies. Administration charges in the event of a fine/penalty and damage/accident. Details are available from Reservation Office.
For full terms and conditions, please click here
Tax:
18%
Additional driver:
USD 5 per day, USD 40 Max per rental
Age:
Minimum Age: 20 Years, maximum age: 99. Must be holding driving license for 2 years.
Airport surcharge:
USD 40.00 including tax
Cash rental deposit:
Cash Deposit is not applicable. We take credit card pre auth deposit of US $ 600
Chauffeur driven service:
LAND ROVER DISCOVERY: LFAR (7 SEATS) CHAUFFEUR DRIVE ONLY / YUTONG MINIBUS: OVMR (15 SEATS) CHAUFFEUR DRIVE ONLY / FORD MONDEO: SDAR (5 Seats) Apply US $ 10.00 per day as chaffeur charges per day for any self driven vehicle to be provided with a driver Driver working hours per day is 10 hours
Credit cards accepted:
Mastercard, Visa. We charge 4% bank charges on full value rental
Delivery / Collection:
USD 40.00 including tax for either collection or delivery within Dar Es Salaam City. On other location - special request can be made to qoute
Driving licence:
International Driving License. Other country license accepted: ZA, EUROPE, U.S.A, AUSTRAILIA, CANADA
Fuel:
We provide vehicle with full tank. We charge USD 1.20 per liter
Insurances:
Excess charge: USD 600 for EDAR, USD 600 for EDMR, USD 600 for SDAR, USD 1200 for IFMR & SFAR, USD 1500 for SPMR USD 1500 for FPMR, USD 1500 for FQMR, USD 1500 for FFMR
Super Waiver Per Day: USD 11.80 for EDAR,EDMR,SDAR
Super Waiver Per Day: USD 29.50 for FQMR, FPMR, IFMR, SFMR, SFAR, FFMR
One-way rentals:
1) Domestic: Free of Charge
2) International: Not applicable
Other services:
GPRS provided - US 5 per day
GPRS provided - US 40.00 per rental
Restriction of use:
Vehicle is limited within Tanzanian Mainland
Vehicle is not permitted to be driven inside National Parks
Vehicle is not allowed to be shipped to Tanzanian Island such as Zanzibar or Pemba
Specific note:
Advance booking 72 hours prior
Grace Period: 1 hour before changing in to a next day
Meet and Greet applicable for Airport Station until further advised. All rental to begin from SERENA/MAKTABA Station
Other:
Vehicle must be returned cleaned. Cleaning Surcharge will apply of USD 20. All vehicles are non smoking vehicle
For full terms and conditions, please click here
Tax:
18%
Airport Surcharge:
11,800 CFA franc.
Age:
21 years.
Additional Driver:
10,000 CFA franc.
Driving licence:
2 years minimum.
Cash Rental deposit:
180,388 CFA franc.
Credit Cards Accepted:
Visa and Mastercard.
Insurances:
P.A.I., C.D.W.
Delivery / Collection:
Not available.
Chauffeur Driven Services:
5,500/day +10,000/night outside Lomé +15,000/ night outside Togo (Benin adn Ghana) + 2,500/evening after 9pm inside Lomé
Fuel:
Vehicle given with full tank and returned with full tank.
For full terms and conditions, please click here
Tax:
15%
Airport Surcharge:
None.
Age:
25 years old for all car groups.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least 2 years for all car groups.
Cash Rental Deposit:
Not accepted. Details are available from Europcar Reservation Office.
Credit Cards Accepted:
Details are available from Europcar Reservation Office.
Insurances:
Loss and Damage Waiver , Super Loss and Damage Waiver. Details are available from Europcar Reservation Office.
Delivery / Collection:
There is no charge for delivery and pick up services to major hotels and corporates customers ( the retal period however must be for a period of more than 2 days )
One -Way rentals:
A) Domestic : Not available
B) International : Not Available.
Other Services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Booster Seat
Chauffeur Driven Service:
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
For full terms and conditions, please click here
Tax:
19%
Additional driver:
12,000 Tunisian Dinars per day, no more than 360,000 Tunisian Dinars per hire, there can be only one additional driver per contract.
Young driver:
20,000 Tunisian Diners per day, not more than 600,000 Tunisians Dinars per rental.
Age:
The renter and the driver must be 21 years old and present a valid identity card or passport and a driving license of at least one year. For the Compact, Intermediate, and Standard car groups, the minimum age is 25 years. For Premium car groups, theminimum age is 30 years Copied documents or faxed documents are not accepted. All drivers under 21 must pay extra for the young driver for the Mini, Econmic and Helite categories All drivers under the age of 25 must pay extra for the young driver for the Compact, Intermediate and Standard categories. All drivers under the age of 30 must pay a supplement for the young driver for Premium categories.
Airport surcharge:
The airport surcharge is 15,000 Dinars The train station surcharge is 15,000 Dinars
Cash rental deposit:
We accept all major credit cards: Visa and MasterCard and all Europcar payment and cash payment is allowed. Cash deposit is allowed. Cash or debit cards are not accepted by Europcar Tunisie as a method of payment.
Chauffeur driven service:
On request
Credit cards accepted:
We accept all major credit cards: Visa and MasterCard and all Europcar payment methods is allowed.
Delivery / Collection:
Paid but with additional fees. Available only on request. For more information, please contact our booking department at booking@europcar.com.tn
Driving licence:
Minimum Driving License period for MBMR-MDMR-MDAR-EDMR-EWMR-HDMR: 2 years For CMDR & CDAR: 3 years For IDAR-IFAR-SMDR-PDAR-PVMD: 5 years.
Fuel, oil and water:
The car is rented with full tank and the fuel consumption is the tenant's responsibility. A refueling fee of 35,000 Tunisian Dinars plus the missing fuel surcharge plus 25% will apply if the vehicle is not returned with the full tank There is an option to pre-pay for fuel at the beginning of the lease at the price of the service stations. Additional charges will apply if the driver recharges the car with bad fuel. The charge is: 250,000 Dinars plus the costs for a fuel tank, plus any expenses for the damage of the car. It is the responsibility of the renter to check the water and oil levels as well as the tire pressure and the damage caused by the negligence of these is not covered and would be considered as improper use of the vehicle.
Insurances:
Excess If CDW and THW are purchased or included in the tariff, the maximum liability of the renter in case of damage or theft to the rented vehicle is the amount of money called "Excess". This limitation is subject to the tenant's obligation to inform the Europcar office within 12 hours of the event and to provide the police documents for the accident. Basic insurance Liability is included in the rental cost and the car is covered according to Tunisian law. A copy of the document is available in the car for inspections. Damage Damage Waiver / CDW / can be purchased or included in the rental rate and limits the renter's liability to the base excess. Collision insurance does not cover tires, windshields, goggles, underbody and missing parts. Flight Waiver / THW / can be purchased or included in the rental rate and limits the renter's liability to the basic excess. Individual accident insurance / PAI / 20,000 Tunisian Dinars TTC per day - in case of personal injury due to an accident, the insurance covers an allowance of up to 50,000 Tunisian Dinars per passenger in the rental car, including the driver. Super Personal Accident Insurance / SPAI / 40,000 Tunisian Dinars TTC per day - in case of bodily injury due to an accident, the insurance covers an allowance of up to 100,000 Tunisian Dinars per passenger in the rental car, including the driver. Super Collision Damage Waiver / SCDW Super Collision Damage Waiver / SCDW- reduces the excess to 50% of the initial value only in case of damage but does not cover the windshield, lights, tires, goggles and underbody of the vehicle. Super Theft Waiver vs. Flight Flight / STHWSuper Theft Waiver vs. Flight Theft / STHW - reduces the excess to 50% of the initial value only in case of theft. All Super Covers are in Tunisian Dinars per day and are not refundable. NB: The payment of one of the super insurances does not relieve the renter of the obligation to obtain and provide Europcar Tunisia with a written report from the police in case of damage or theft.There is no cover and the tenant must pay the total amount of damages or losses in case of: - Damages or theft are reported only up to 12 hours to Europcar Tunisia and immediately to the police and a police report or reference number obtained; - Loss of windshield wipers, antennas, car emblems, mirrors, neglected windows, rims; - Damage or loss of interior parts; - Any event resulting from the abuse of alcohol or drugs; - Damage to the rented vehicle due to off-road driving; - Any unauthorized repairs;
One-way rentals:
1) Domestic: One-way and domestic rentals are allowed and for an additional fee. There is a minimum rental of 1 day per rental. If the domestic one-way is not allowed, the amount of the penalty is 200.00 Euro. 2) International: If the international one way is not allowed, the amount of the penalty is 25.000.00Euro.
Other services:
Baby seat 15,000 Tunisian Dinars per day, no more than 225,000 Tunisian Dinars per rental. In case of loss or theft, the baby seat will be charged 300,000 Tunisian Dinars Navigation system 35,000 Tunisian Dinars per day, no more than 525,000 Tunisian Dinars per rental. In case of loss or theft, the GPS will be charged 800,000 Tunisian Dinars. For missing parts such as charger, holder or bag missing navigation 50,000 Tunisian Dinars fees will apply.
Restriction of use:
The minimum rental period is 24 hours with a grace period of 29 minutes. If the delay is greater, a full day fee will apply. Outside rental hours - we respond to late bookings. For rentals in all resorts from 00:00 until 06:59 and from 22:01 until 23:59, a fee of 50,000 Tunisian Dinars will apply.
Specific note:
Option and additional fees: Lost vehicle documents: a fine of 500,000 Tunisian Dinars will be applied.
Car keys lost:
A fine of 500,000 will be applied.
Administrative costs in the event of an accident:
In the event of an accident, a non-refundable fee of 50,000 Tunisian Dinars is deducted to cover the administration costs, regardless of the driver's liability and the applicable guarantees.
Lost/stolen Parking ticket:
In case of loss/theft of a parking ticket at the airports where Europcar Tunisie is present, the renter must pay a non-refundable fine of 30,000 Dinars including tax.
IMPORTANT:
Please note that according to Tunisian law, the authorities have the right to seize the vehicle's registration card if the lessee has consumed alcohol or intoxicants while he was in possession or driving the rented vehicle. In the same way, the driving of the vehicle without the rental contract or if the vehicle is driven by a person not served on the rental contract, in such cases, the tenant will be charged a fine of 500,000 Tunisian Dinars.
Cross border authorization:
Strictly forbidden in Tunisia, the amount of the penalty will be 25.000 Euros.
Outside rental hours:
We respond late bookings. For rentals in all resorts from 00:00 until 06:59 and from 22:01 until 23:59. A fee of 50,000 Tunisian Dinars will apply.
Traffic violation fines:
If traffic violation fines are received, an administrative fee of 100,000 Tunisian Dinars plus the penalty amount will apply.
Rates:
Rates are in Tunisian Dinars and include unlimited mileage, Collision Damage Waiver insurance, anti-theft and 19% VAT.
Credit card authorization:
When you arrive at the rental location, you will be asked to leave a deposit for your rental. The deposit amount will be authorized on your credit card but not debited from your account. The deposit is intended to cover additional costs. The deposit amount is calculated as follows:
-
3,000 Tunisian Dinars for the Mini and Economic categories
-
4,000 Tunisian Dinars for the Helite categories
-
5,000 Tunisian Dinars for the Compact categories
-
6,000 Tunisian Dinars for Intermediate and Standard categories
-
10,000 Tunisian Dinars for the Premium categories
Plus the fees payable by the driver at the counter.
The amount of the deposit PRE-AUTHORIZATION will be blocked on the credit card of the customer to cover the possible accidents, incidents, fines of the circulation: the same will be automatically released in 2 weeks as long as no traffic fine has been recorded on the customer's rental (Europcar is not liable for any difference between the blocked amount and the paid-up amount resulting from the fluctuation of exchange rates and other possible bank charges).
Accident:
In case of damage or accident to the car, an accident report must be completed. If this document is not delivered to the rental agency within 24 hours, the renter is responsible for all damages. Obtaining this document is the responsibility of the tenant.
Use of the vehicle policy:
The renter must keep the rented vehicle in a clean, safe and healthy condition. Otherwise, fees may apply up to 500,000 Tunisian Dinars. At the time of rental of the vehicle, the cost of unreported damage as well as damage without police report would be fully charged to the renter's account. Our vehicles are not allowed to be used to travel outside ordinary tarmac roads; the customer will be responsible for paying all damages, necessary repairs and towing costs. The renter undertakes not to allow anyone to drive the rented vehicle unless authorized by Europcar. The renter agrees that neither he nor any of the additional drivers listed will use the vehicle to push, pull or tow objects, to teach driving, to rent the vehicle. Lessors who do not respect these conditions will be held responsible for all costs resulting from damages, fines and other charges.
Check-out and registration of the vehicle:
Europcar will proceed to a check-out state and a check-in status of the vehicle at the time of delivery or reception of the vehicle to ensure the conditions and status of the vehicles rented. Any anomalies that are not served on this state will be the responsibility of the renter.
Vehicle returns:
Early returns: If you return the vehicle before the return date and time indicated on the Rental Agreement, the Rental Period will end when you return the vehicle to the Europcar Agency and after delivery of the vehicle keys to an Europcar Agent. If you have prepaid at the booking stage, we will not refund the prepaid or unused daily rental. If you paid the rent at the time of the delivery of the vehicle and you return the vehicle earlier, you will be entitled to a refund but the price of the rental may change depending on the duration used as Europcar Tunisia applies a decreasing rate depending on the number of days of rentals.
Lost objects: Eurocpar Tunisie is not responsible and declines any responsibility for all the objects forgotten in the vehicle, the customers must check not to have forgotten anything in the car at the time of the return.
Return failure: If you have extended the rental period and we do not hear from you during a 12 hours delay in return delay, we will consider the vehicle stolen and report it to the police. We will use all legal means to recover the vehicle (which may include repossession or application for a court order requiring you to return it and / or pay us an amount equal to the market value of the vehicle).
For full terms and conditions, please click here
Tax:
18%
Additional driver:
2.00 Euro per day, and maximum 20.00 Euro per rental.
Age:
Any driver, 21 - 28 years of age, according to vehicle categories, holding an accepted and valid driving license of at least 1 year old, is entitled to drive our rented vehicle/s. Maximum accepted age for a driver is 75 years old subject to being physically fit to drive. Non latin alfabet drivers licences are not accepted, International Driver Permit with the original drivers license is accepted.EDMD: 21 CCMD: 24 CDMD: 26 CDAD: 26 SDAD: 26 PDAD: 28
Airport surcharge:
Airport Surcharges will be applicable to rentals starting from the Airports in Turkey. Surcharge differs from 2% to 8%, please refer to rate conditions. Airport Charge of 8% at Istanbul Ataturk, 6% at Ankara, Antalya, Bodrum, Dalaman, Istanbul Sabiha Gokcen, İzmir, 2% at Adana, Ayvalık, Diyarbakır, Elazıg, Erzurum, Gaziantep, Samsun and Trabzon airports.
Cash rental deposit:
Not accepted at all the rental locations. Debit cards are not accepted by Europcar Turkey as a mean of Deposit.
Chauffeur driven service:
Please check with Europcar Turkey Resevation department at (rezervasyon@europcar.com.tr)
Credit cards accepted:
American Express, Master Card, Visa, Eurocard, Diners Club are accepted. Rental charges will be collected directly at check-out and a pre-authorization deposit amount of estimated rental charges plus 300 Euro will be blocked on client’s credit card to cover possible traffic fines. Deposit will be automatically released in 3-4 weeks time as long as no Traffic Fine/s gets recorded on client’s rental. (Europcar is not responsible for any difference between the amount blocked & the amount released resulting from the fluctuation of foreign exchange rates and other possible banking charges).
Delivery / Collection:
Free within city limits and working hours (only in cities where Europcar has offices). Outside city limits delivery/collection charge is 1,50 Eur per kilometer from the nearest Europcar location. Available only on request. For more information please contact our Reservation Department at rezervasyon@europcar.com.tr
Driving licence:
Renter and driver must have an accepted and valid driving license for at least 1 year for Economy, 2 years for Compact, Intermediate and Standard and 3 years for Full size, Premium and Luxury. Photocopied documents or documents sent by fax are not acceptable. All drivers under 26 years old must pay an additional charge for young driver for groups Compact to Intermediateand Standart.
Fuel:
The car is rented with full tank and the fuel consumption is on renter’s expenses. A refueling fee of 10.00 Euro plus missing fuel charge (at gas station prices) will apply if the vehicle is not returned with full tank. There is an option to prepay a full tank of fuel at the beginning of the rental at the price of the gas stations and return empty tank. If the vehicle is provided with specific amount of fuel, return the vehicle with the same amount you were given. Note. An additional charge will apply if the driver refuels the car with wrong fuel.
Insurances:
CDW, THW and Third Party Liability is included in the rental charge and the car is covered according to Turkish law. A copy of insurance document is available in the car for inspections. CDW Collision damage waiver does not cover tires, windscreen, glasses, and the underbody damages of the vehicle as well as the missing or broken parts or interior damages. Excess applies,If CDW and THW are purchased or included in the rate, the renter’s maximum responsibility in case of damage or theft to the rented vehicle is the Excess amount. This limitation is subject to the renter’s obligation to inform Europcar office within 24 hours from the event and provide documents from the police for the accident. WWI covers the non-accidental damages of windscreen, lights, tires, glasses and the mirrors of the vehicle, but the underbody of the vehicle is not covered. PAI Personal Accident Insurance 8.00 Euro per day – in case of personal injury due to an accident the insurance covers compensation up to 5.000 Euro per passenger in the rented car, including the driver.
One-Way rentals:
1) Domestic: Domestic One-way rentals are allowed only on request with additional charge. One-way rates differ according to rental locations, please check reservation details. Important note. If the domestic one-way is not authorized by Europcar the penalty amount is 150.00 Euro. 2) International: International One-way rentals are not allowed.
Other services:
After Hours rentals: 10.- Euros
Young Driver - 4.- Euro per day, 40.- Euro per rental.
Snow chains: 5.- Euro per day, 50.- Euro per rental.
Baby, Child, Infant, Toddler seat: 4.- Euro per day, 40.- Euro per rental.
Navigation system: 6.- Euro per day, 100.- Euro per rental.
Winter tyres - 5.- Euro per day and 50.- Euro per rental. Applicable from 1st November till 31st March.
Penalty charge in case of damage or loss of special equipment is 100.- Euro (GPS navigation system device)
For missing parts as charger, holder or missing bag of the navigation 10.- Euro charge will apply.
Fine administration fee - 10.- Euro.
Accident administration fee - in case of an accident or any damages fee of 50.- Euro.
Refuelling Service Charge - 10.- Euro.
Toll service Charge - 2.- Euro.
Lost registration documents 100.- Euro
Lost number plate 70.- Euro
Lost car keys - 150,00 Euro - 250,00 Euro depending on car manufacturer’s pricelist.
Lost/Stolen Parking ticket - In the event of loss/stolen parking ticket form airports where Europcar Turkey has in-airport locations, the renter shall pay a non-refundable fine of 20.00 Euro.
Smoking and heavy smelling Fee – if vehicle returns with heavy smoking and smelling that needs to be removed there is a 30.00 Euro penalty fee applicable.
IMPORTANT! Please have in mind that according to Turkish Law the authorities have the right to seize the vehicle registration documents if the renter has used alcohol or intoxicants while in possession or driving the rented vehicle. In such cases the renter shall be charged for the days we are not able to use the vehicle according to our standard rental rates.
For full Terms and Conditions, please click here.
Tax:
All prices include 12% VAT.
Additional Driver:
Additional Driver is available at ₱ 500.00 per day, including any applicable taxes. Up to two (2) Additional Drivers are allowed per Rental. Unauthorised drivers are prohibited from driving the rental car. Protection Packages shall not cover any Unauthorized Driver/s. The additional driver must be present at time of pickup and must fulfil the same age and licence criteria as the principal driver.
Age:
The minimum age is 25 and maximum age is 60 for all vehicle class. A Young Driver Fee will apply for each driver between the ages of 21 and 24 at ₱ 500.00 per day, including tax. A Senior Driver Fee will apply for each driver aged 61 to 75 at ₱ 500.00 per day, including tax. Driver below 21 and over 75 is not allowed to drive.
Airport surcharge:
None
Cash rental deposit:
A flat deposit amount of ₱ 10,000.00 must be settled when you pick up the vehicle. Any applicable additional charges will be deducted from the security deposit. Any remainder shall be returned. Any charges over and above the security deposit shall be settled directly to the renting station at the end of the rental.
Chauffeur driven services:
Chauffeur Services are available at select locations,contact us directly at reservations@europcar.com.ph. Chauffeur Services includes Airport or City Transfer, Hourly Car Hire and Daily Chauffeur Drive Service.
Accepted credit cards:
VISA and MASTERCARD are accepted Nationwide. AMEX and DINNERS CLUB are available at SELECT location only. Please check with the Station or Reservations prior to arrival. For all 'pre-pay online' bookings, the person in whose name the vehicle is booked MUST be the person whose credit/debit card is used. This card must be presented on arrival. If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle class) when picking-up the vehicle. At the time of rental there must be sufficient credit on your card to cover all charges including the excess/deductible amount. In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver's name, we may refuse to release the vehicle. You are required to leave a security deposit via credit card. The deposit will be returned after the rental, as long as all conditions have been met. Due to fluctuating foreign exchange rates and other possible banking charges, we cannot be held responsible for any difference between the amount paid and the amount refunded.
Delivery / Collection of the vehicle:
Delivery and Collection Service is available within the City Limits. Out of Town Delivery is not available. Delivery & Collect fees: Up to 10 kilometer from EUROPCAR station: ₱ 2,000 and Over 10 kilometer from EUROPCAR station: ₱ 2,000 + ₱ 100 per kilometer. Deliver and Collect is ON REQUEST. Deliver and Collect service is a pre-paid service. You must pay 24 hours in advance all rental charges and security deposits. Booking will be confirmed to you once payment has been made. Deliver and Collect is available Monday to Sunday 0800H-1700H. Delivery will be made within a 1 hour time-slot agreed at the time of booking and collection within a 2 hour time-slot based on your selected time. All locations of Deliver and Collect service are subject for approval of EUROPCAR. We reserve the right to refuse the Deliver and Collect service if the location’s route and areas may affect the safety and security to the vehicle, its driver and/or Rental Sales Officer and other parties. The vehicle will be delivered at full tank of fuel and will be collected from you at full tank of fuel also. You are not responsible for the fuel used for delivery and collection. If we deliver to your home address, then you must give us 48 working hours’ notice and we will require proof of your home address, the address must be the same as both the payment card used to make the booking and driving license and you must be available to accept delivery of the vehicle and to sign the Rental Agreement. If we deliver to your business address or hotel, then you must give us 48 working hours’ notice and we will require proof of your employment at the premises (at the company) or your status as a guest (at the hotel) at the time of delivery and you must be available to accept delivery of the vehicle and to sign the Rental Agreement. If you are unable to provide us with the required information then we may refuse to leave the vehicle or we may ask you to complete the transaction at the our stations. We reserve the right to suspend, cancel or amend Deliver and Collect service at any time without giving prior notice. Contact directly at reservations@europcar.com.ph for more details about the service.
Driving license / ID requirements:
Foreign driver must have a driver's license written in English in order to drive in the Philippines or an International Driving Permit (IDP). An International Driving Permit (IDP) is valid only when accompanied with renters local driver’s license. A Foreign driver’s license is valid for a maximum of 90 days from the date of arrival in the Philippines. If foreign driver has no International Driving Permit (IDO) or his driver license is not written in English, foreign driver needs to get official translation at consulate/embassy. All forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental. All drivers must have held their driving license for at least 2 years. Additional ID's may be required. Passport is Mandatory for foreign renters. Two (2) Philippines Government National I.D.'s are required for locals in absence of Passport.
Fuel:
Fuel Policy is full tank to full tank. Any tanks that are not full at the time of rental end shall be calculated accordingly with a 10% refueling fee. In any case that incorrect fuel is loaded in the tank (i.e. diesel to gas tank; or gas to diesel tank), you will be responsible for all the expenses incurred for draining the tank and repair of any damages to the vehicle or costs to restore it to the condition in which it was released.
Insurances:
Europcar offers Protection Packages such as Basic Protection, Medium and Premium. Your rate is inclusive of Basic Protection also known as Basic Collision Damage Waiver (CDW) and Basic Theft Waiver (THW). Basic Protection limits your liability up to excess amount. If during the quotation process you have stated “I live in United States of America” or “I live in Canada”, the rates you will receive are exclusive of Basic Protection ( Basic Collision Damage Waiver (CDW) and Basic Theft Waiver (THW) ). For US and CANADA Resident, you may already be covered of Basic Protections so we did not include it in the rental price. Please bring proof of your basic protections and USA or CANADA Residency to the rental stations. If you do need a basic protections you can purchase it to us and avoid paying for damage to your vehicle with no additional out of pocket expense & no increase to your personal policy due to an incident. Medium Protection reduces your financial liability in case of damage to the vehicle as a result of collision, theft or attempted theft. It also protects you in the event of damage to the windscreen, headlights or tires. Premium Protections waives your financial liability (Zero Excess) in case of damage to the vehicle, windscreen, mirrors, headlights and/or tyres as a result of collision, theft or attempted theft of the rented vehicle.
Personal Accident Insurance (PAI)
By purchasing Medium or Premium Protection, you are also covered by Personal Accident Insurance (PAI) - Medical and Death benefits for bodily injury resulting from vehicle accident. Your are covered of accidental death benefits up to ₱ 200,000.00 per person based on your vehicle seating capacity and medical/hospital reimbursement up to ₱ 20,000.00 per person based on your vehicle seating capacity.
Compulsory Third Party Liability (CTPL)
By purchasing any Europcar Protection Package, your rented vehicle is covered of compulsory third party liability insurance. You are covered up to ₱100,000.00 Third Party Death Claim Accident, Excess Third Party Bodily Injury up to ₱450,000 medical / hospital reimbursement per accident, and Property Damage up to ₱ 500,000.00 per accident.
Excess:
Damage Excess: For Economy(Toyota Vios or Similar) - ₱ 10,000.00, for Compact (Volkswagen Jetta or Similar) - ₱ 15,000.00, for Intermediate-Van(Toyota Innova or Similar) - ₱ 20,000.00, for Crossover SUV(Volkswagen Tiguan or Similar) - ₱ 30,000.00, for Luxury Van (Toyota Super Grandia or Similar) - ₱ 30,000.00 , & for Pick-Up (Toyota Hi-Lux or Similar)- ₱ 30,000.00.
Theft Excess: For Economy(Toyota Vios or Similar) - ₱ 40,000.00, for Compact(Volkswagen Jetta or Similar)- ₱50,000.00, for Intermediate-Van(Toyota Innova or Similar) - ₱60,000.00, for Crossover SUV(Volkswagen Tiguan or Similar) - ₱70,000.00, for Luxury Van (Toyota Super Grandia or Similar) - ₱80,000.00 , & for Pick-Up(Toyota Hi-Lux or Similar)- ₱80,000.00
One Way rentals:
Domestic - Domestic One way rentals are permitted between SELECT STATIONS ONLY. The cost is between ₱ 2,000.00 and ₱ 5,000.00. If you enter a different return location to the pickup location, the one way rental fee will be included in the price displayed to you. The rental station must be advised of one-way rentals at the time of reservation or the start of the rental. In case the vehicle is returned in an unauthorised location, you will be charged a penalty amounting to ₱ 50,000.00
International - International One Way is not available in the Philippines.
Other services:
Request Pick-up: Our pick-up service is available during normal business hours. To schedule your pick up time or make additional arrangements, please email or call our local rental station directly. Once picked up and back at the station, a friendly rental representative will complete your paper work and have you on the road in no time. Request pick-up service is ON REQUEST and may incur ADDITIONAL CHARGES. Please verify by contacting us directly at reservations@europcar.com.ph
Restriction of use:
Inter-Island Trip: No Inter-Island Trip is allowed & the vehicle is not allowed to be driven outside the Philippines. It is not allowed to travels to areas where roads are not passable for cars or vans, especially flooded and lahar areas; and to inter-island trips; or shipment of vehicle via ferry or airplane. In the event you violated this condition, it may invalidate any insurance coverages and you shall pay for a penalty amounting to ₱ 50,000.00 and the vehicle is subject for repossession.
Unified Vehicular Volume Reduction Program: Metro Manila and other areas such as Baguio City, Cabanatuan, Cavite and Dagupan implements the Unified Vehicular Volume Reduction Program (UVVRP) or Number Coding Scheme. It is strictly imposed in most cities in the areas from 7AM until 7PM wherein vehicles with plates ending with a particular digit is banned on the road on given days (1 or 2 Mondays, 3 or 4 Tuesdays, 5 or 6 Wednesdays, 7 or 8 Thursdays, 9 or 0 Fridays). In case you will request for a number coding vehicle replacement, you must arrange it during the pick-up of the vehicle. For more information about the number coding and vehicle replacement arrangement, please contact us directly at reservations@europcar.com.ph.
Specific note:
When and where applicable, Local Laws and Regulations shall supersede any and all arrangements made for reservations with Europcar Philippines, Europcar in the renter's home/originating country or any of its authorized bookers. If any reservations have been prepaid (in part or in full), Europcar Philippines shall not be liable to refund or reimburse any unused portion of the paid rental. You must claim any refunds directly with the booking party or website where you have made reservation and payment.
General Information:
The Europcar Philippines Standard (Retail) Terms and Condition together with the supplementary information that is contained in these Philippines specific website terms will apply to all rentals that start in the Philippines. A copy of the Europcar Philippines Standard (Retail) Terms and Condition will be attached to your confirmation email (if you are booking online or via our Reservation Center) or, if you haven’t pre-booked online or by phone, you will receive a copy when you collect your vehicle or when it is delivered to you (whichever applies). The Europcar Philippines Standard (Retail) Terms and Condition should be read in conjunction with the supplementary information that is provided in this Philippines specific website.
Grace Period: You are allowed a 30 minute period of grace provided that the vehicle is returned within our hours of operation, exceeding this will pay any extra charges directly at the local rate. Early Returns: We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Traffic Fines: Speeding, parking and other endorsements/fines are responsibility of the hirer in full. Europcar Philippines accepts no responsibility for any fine or payment. You are obliged to inform Europcar Philippines of any fines or parking tickets issued while the vehicle is being rented. Where Europcar Philippines receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee will be charged to the main driver’s credit card.
Upgrades: If on arrival you feel that the car you have booked is not suitable for your requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate.
Car Category: Reservations and confirmation are for car category only, never for a specific make or model. Europcar Philippines maintain fleets with many different makes and models of similar size and configuration. Europcar Philippines reserves the right to provide similar or higher category cars to the customer than originally booked and paid for.
Cancellation Policy: Cancellation fees (for prepaid rates only)- ● More than 48 hours’ notice will be free of charge. ● Less than 48 hours will up to 50 EUR or equivalent in Philippines currency (or the whole price of rental if value is lower).
No Show Policy: No Show fees (for prepaid and pay-on-arrival rates)- ● 95 EUR or equivalent in Philippines currency, charged in case of "No Show” (or the whole price of rental if value is lower).
Vehicle Return: You will return the vehicle in the same good operating condition to the return station by the date and time specified in the Rental Agreement (or sooner upon demand). If the returned vehicle is deemed by the Rental Agent to be in need of deep cleaning due to excess soilage, pet hairs, smoke odor, smoke residue, etc. a cleaning fee of ₱ 1, 500.00 will be imposed to you. If necessary cleaning incurs downtime or extraordinary measure, additional fees will be charged to you.
Customer Service: Our Reservations and Support Center can deal with any issues you may have. Please send an email to reservations@europcar.com.ph.
For fll terms and conditions, please click here
Tax:
20%
Additional driver:
6 EUR per day or max 30 EUR per rental incl. TAX
Age:
23 year old is the minimum age to rent a car
Airport surcharge:
18 EUR incl tax
Cash rental deposit:
600 EUR in card authorisation, no cash accepted
Chauffeur driven service:
Airport transfers from 24 EUR incl. TAX
Credit cards accepted:
Visa, MasterCard, AMEX
Delivery /Collection:
18 EUR within the city limits incl tax
Driving licence:
Must be help for at least 2 years
Fuel:
Europcar vehicles are provided with the full tank and have to be returned with the same amount If returned with less fuel 1 litter is 2 EUR
Insurances:
Basic insurance is included in the rate with 900 or 1200 EUR excess excl.TAX
One-Way rentals:
1) Domestic: 120 EUR incl TAX 2) International: n/a
Restriction of use:
Cross border only in case of prior witten approval
Use of winter tyres:
Provided free of charge
To download a PDF version of the current UK T&Cs, CLICK HERE
The UK Terms and Conditions of Hire (which we’ll refer to as ‘T&Cs’ from here onwards) together with the supplementary information that is contained in these UK specific website terms will apply to all rentals that start in the UK.
A copy of the UK T&Cs will be attached to your confirmation email (if you are booking online or via our Reservation Centres) or, if you haven’t pre-booked online or by phone, you will receive a copy when you collect your vehicle or when it is delivered to you (whichever applies). The T&Cs should be read in conjunction with the supplementary information that is provided below in this UK specific website.
If you are booking a car through the UK website for a rental in a different country please refer to the terms and conditions of hire in the country where you are heading because it is those terms that will apply to your rental. Due to local legal requirements their T&Cs will be different to those for hiring vehicles in the UK and to this supplementary information.
PLEASE NOTE THAT UNLESS YOU HAVE EITHER SIGNED THE RENTAL AGREEMENT TO ACCEPT THE VEHICLE OR TAKEN POSSESSION OF THE VEHICLE WITHOUT SIGNING A RENTAL AGREEMENT THERE IS NO CONTRACT BETWEEN US.
- If you would like to contact us please CLICK HERE.
Additional Driver:
A car or van may be driven by other persons provided we give our consent and they meet the qualifications set out in section 2 of the T&Cs (Who can rent and who can drive?). All drivers must meet our standard qualifications as set out in the T&Cs and provide a current Share Driving Licence passcode. A daily charge for each additional driver during the rental period may be levied. You will be advised of the cost for this during the booking process.
Age:
The minimum age generally to rent a vehicle from us is 22. The age policy may vary at certain Europcar Branches and some vehicles and / or products will not be available at all to drivers under the age of 25. Any such variation will be indicated during the booking process. Section 2.3.4 (Who can drive the Vehicle?) of the T&Cs gives further details of our age policy and the young driver surcharge.
There is no maximum age restriction to driving one of our vehicles except in York where the maximum age is 75 years
Animal Policy:
We do not allow any animals other than Assistance Dogs to be transported in our vehicles.
We do not supply dog guards or any other form of animal restraint for our vehicles. If you are travelling with an Assistance Dog you are therefore responsible at all times for the behaviour, safety and well-being of your dog. This responsibility includes ensuring that the Assistance Dog is suitably restrained at all times so that it remains safe; it does not distract the driver or cause risk or injury to you or any other passengers sharing the vehicle with you.
We do not under any circumstances accept liability for damage suffered by the vehicle or for injury caused to the Assistance Dog or to you or the driver or to any passengers as a result of your failure to keep the Assistance Dog appropriately restrained and/or controlled.
In addition you are required to return the vehicle to us in the same condition as it was at the start of the Hire Period (fair wear and tear excepted). If it is returned to us in a dirty or messy and/or damaged condition to the extent that it will require specialist cleaning and/or repair before it can be rented to the next customer then you will be liable for the valet or special cleaning charge and for any Light Damage or Serious Damage repairs (as appriopriate) as described in the Tariff Guide attached to the standard terms and conditions of hire (T&Cs).
Baby and Child Seats
It is the law in the UK that all children under three years old must use an appropriate child restraint ("baby seat") when travelling in any vehicle and that all children aged three or more years old and up to 135cm (approx 4ft 5in) in height must use an appropriate child restraint ("booster seat") when travelling in a vehicle.
· You, as the driver, are responsible for ensuring that any children aged under 14 years travelling in the vehicle use either a seat belt and/or the appropriate child restraint. The penalty for offenders is a £30 fixed penalty notice or a maximum fine of £500 if a case goes to court.
· You can hire a baby seat and/or a booster seat from us at the daily rate set out in the Tariff Guide attached to the T&Cs. Please ask for details at your local Europcar Branch or, alternatively, you can add this product to your booking via the 'Choose your extras' section.
Please note that whilst we can supply these seats we do not fit the seat for you. This is always your responsibility.
Cancellation, Modification, Refund and No Show Policy:
This relates to situations where you may wish to cancel or modify your booking or what happens if you don’t show up to collect your vehicle. Our policy for all of these situations is described under section 16 of the T&Cs (What if I want to cancel or modify my booking?)
Delivery & Collection -
‘Deliver & Collect’ is our UK nationwide delivery and collection service that is available for cars, vans and our Selection range of cars. For a small fee and for your convenience we will Deliver to and/or Collect a vehicle from your home or your place of work or an hotel (although there are some geographical restrictions).
Deliver & Collect is available at all UK Europcar Branches except for airports at London Barking, London Woodford Green, London Excel, London Enfield and London Croydon; plus Manchester Piccadilly Railway Station
Deliver & Collect is provided subject to the following conditions:
· Deliver & Collect must be booked at the same time as you make your booking and you must provide an accurate contact number.
· Cost for Deliver & Collect:
Cars - Charge per delivery or collection:
1-6 day rental: Fixed charge of £10 and £2 per mile;
7+ day rental: £10 up to 5 miles; then £2 per mile thereafter
Any delivery or collection required within 48 hours of bookings will be subject to a £5 additional charge
Vans, Selection & Inbound reservations - Charge per delivery or collection:
Fixed charge of £10, then £2 per mile;
Any delivery or collection required within 48 hours of booking will be subject to a £5 additional charge
· Deliver & Collect is available:
· Monday to Friday 9-6pm
· Saturday 9-1pm.
· Sunday not available.
Deliver:
· Minimum booking notice
· Cars: 2 working hours for home address and 24 working hours for business address.
· Selection vehicles and vans: 48 working hours.
· All bookings will be confirmed by the Europcar Branch and we will Deliver the vehicle within 1 hour of the time that was agreed when you made your booking. You must ensure you are available to accept delivery of the vehicle and to sign the Rental Agreement.
· If we Deliver to
· Your home address: the address must be the same as both the payment card you used to make the booking and your driving licence and you must be available to accept delivery of the vehicle and to sign the Rental Agreement.
· Your business address or an hotel: then you must give us 24 working hours notice and we will require proof of your home address (as above), and either proof of your employment at the premises or your status as a guest (at the hotel) at the time of delivery and you must be available to accept delivery of the vehicle and to sign the Rental Agreement.
If you are unable to provide us with the required information then we may refuse to leave the vehicle or we may ask you to complete the transaction at the Europcar Branch.
Collect
· We will Collect a vehicle from a home address or a business or an hotel address.
· You must be available to inspect the vehicle with us and to sign the collection paperwork when we come to Collect the vehicle
· All bookings will be confirmed by the Europcar Branch and we will Collect the vehicle within a 2 hour time-frame based on your selected time at the time of making the booking.
· If we Collect a vehicle from an address that is different to the Deliver address then a one-way charge may be incurred. The cost of the one-way charge will depend on the distance between the Collect address and the original hire Europcar Branch. You will be notified of this one-way charge during the booking process.
o We reserve the right to suspend, cancel or amend our Deliver & Collect service at any time without giving prior notice.
o We reserve the right not to Deliver a car if you do not agree, or fail to comply, with any of these conditions
Deposits:
In addition to the cost of the daily rental charge you will be required to leave a security deposit. This is explained in more detail under sections 9.1 (What are the other fees/charges that I may have to pay?) and 19 (Must I pay a deposit before picking up the vehicle?) of the T&Cs.
You can also review further details of our deposit policy at the following address on this website http://www.europcar.co.uk/terms-and-conditions/deposit-policy
Driving Licence:
· Satisfy the following endorsement restrictions (because this will dictate whether or not we can rent a vehicle to you or allow you to drive it):
Please note that the rules below are subject to change
|
UK Driving Licence Endorsements
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Acceptable?
|
|
Any licence with two or more periods of disqualification
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NOT ACCEPTABLE
|
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Any licence with one period of disqualification
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Refer to specific Endorsement Codes below
|
|
Any licence with no periods of disqualification
|
Refer to specific Endorsement Codes below
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The individual endorsement codes that are subject to rental restrictions are as follows:
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UK Driving Licence Endorsement Code
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UK Driving Licence Endorsement Details
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Acceptable?
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UT10
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Taking and driving away or attempting to take and drive away a vehicle without consent
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NOT ACCEPTABLE
|
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UT20
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Stealing or attempting to steal a vehicle
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UT30
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Going equipped for stealing or taking a motor vehicle
|
|
UT40
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Taking or attempting to take a vehicle without consent
|
|
UT50
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Aggravated taking of a vehicle
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|
BA40
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Causing death by driving while disqualified
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ACCEPTABLE ONLY AFTER 4 YEARS FROM DATE OF CONVICTION
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BA60
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Causing serious injury by driving while disqualified
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|
CD40
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Causing death through careless driving when unfit through drink
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ACCEPTABLE ONLY AFTER 5 YEARS FROM DATE OF OFFENCE
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CD50
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Causing death through careless driving when unfit through drugs
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CD60
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Causing death by careless driving with alcohol level above the limit
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|
CD70
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Causing death by careless driving then failing to supply a specimen for alcohol analysis
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CD71
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Causing death by careless driving then failing to supply a specimen for drug analysis
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|
CD80
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Causing death by careless or inconsiderate driving
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ACCEPTABLE ONLY AFTER 4 YEARS FROM DATE OF CONVICTION
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CD90
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Causing death by driving: unlicensed, disqualified or uninsured drivers
|
|
DD10
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Causing serious injury by dangerous driving
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ONLY ONE DD/DR/DG ENDORSEMENT ALLOWED
DD ENDORSEMENT ACCEPTABLE ONLY AFTER
4 YEARS FROM DATE OF THE OFFENCE
|
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DD20
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Aiding, Abetting, Counselling Or Procuring DD10
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DD30
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Reckless Driving
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DD40
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Dangerous driving
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DD50
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Causing Death By Dangerous Driving
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DD60
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Manslaughter or culpable homicide while driving a vehicle
|
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DD70
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Causing Death By Reckless Driving
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DD80
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Causing death by dangerous driving
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DD90
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Furious driving
|
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DG10
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Driving or attempting to drive with drug level above the specified limit
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ONLY ONE DD/DR/DG ENDORSEMENT ALLOWED
DG ENDORSEMENT ACCEPTABLE ONLY AFTER
3 YEARS FROM DATE OF THE OFFENCE
|
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DG40
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In charge of a vehicle while drug level above specified limit
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DG60
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Causing death by careless driving with drug level above the limit
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DG80
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Driving or attempting to drive when unfit through drugs
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|
DG90
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In charge of a vehicle when unfit through drugs
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DR10
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Driving or attempting to drive with alcohol level above limit
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ONLY ONE DD/DR/DG ENDORSEMENT ALLOWED
DR ENDORSEMENT ACCEPTABLE ONLY AFTER
3 YEARS FROM DATE OF THE OFFENCE
|
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DR20
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Driving or attempting to drive while unfit through drink
|
|
DR30
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Driving or attempting to drive then failing to supply a specimen for analysis
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DR31
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Driving or attempting to drive then refusing to give permission for analysis of a blood sample that was taken without consent due to incapacity
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DR40
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In charge of a vehicle while alcohol level above limit
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DR50
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In charge of a vehicle while unfit through drink
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DR60
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Failure to provide a specimen for analysis in circumstances other than driving or attempting to drive
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DR61
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Refusing to give permission for analysis of a blood sample that was taken without consent due to incapacity in circumstances other than driving or attempting to drive
|
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DR70
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Failing to provide specimen for
breath test
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DR80
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Driving or attempting to drive when unfit through drugs
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DR90
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In charge of a vehicle when unfit through drugs
|
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IN10
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Using a vehicle uninsured against third party risks
|
-
WITH A BAN - ACCEPTABLE ONLY AFTER 4 YEARS FROM DATE OF OFFENCE
-
WITH NO BAN - ACCEPTABLE
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MR09
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Reckless or dangerous driving (whether or not resulting in death, injury or serious risk)
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ACCEPTABLE ONLY AFTER 3 YEARS FROM DATE OF OFFENCE
|
|
MR29
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Driving a vehicle while under the influence of alcohol or other substance affecting or diminishing the mental and physical abilities of a driver
|
ACCEPTABLE ONLY AFTER 3 YEARS FROM DATE OF OFFENCE
|
For more information about driver licence endorsements, please visit https://www.gov.uk/penalty-points-endorsements/endorsement-codes-and-penalty-points
and
· provide validation of their driving record each time they hire a Vehicle from us to drive in the UK. To do this they will need to use the DVLA online service “Share Driving Licence” (at https://www.gov.uk/view-driving-licence) to view and create a one-time passcode. To obtain the passcode the driver will be required to supply his/her driving licence number, National Insurance number and home postcode
If a driver is unable to obtain a passcode online then s/he should call the DVLA Customer Contact Centre on 0300 083 0013 (Mon - Fri 9am - 5pm). If this is not possible then provided the driver brings their National Insurance number with them when picking up a vehicle we can help them try to obtain the passcode by giving them access to Share Driving Licence.
For more information around the driving licence changes and guidance on using ‘Share Driving Licence’, drivers can visit: https://www.gov.uk/government/news/driving-licence-changes
Holders of the old style UK paper licence must also provide a Share Driving Licence passcode together with an additional form of photographic ID which can be a Full Valid Passport, an Armed Forces ID Card or a Police Warrant Card. No other form of identification will be accepted.
Non UK driving licence holders must provide:
· a full and valid driving licence which has been held for a minimum of 12 months. It must be clearly identifiable as a driving licence; entitle the licence holder to drive the category of vehicle they wish to rent from us and valid for use in the UK. If these conditions cannot be met then an International Driving Permit1 will be required (as well as your home driving licence);
and
· the following additional documentation: (i) Passport; and (ii) proof of entry into /exit out of the UK (e-tickets acceptable) .
1 If a Chinese driving licence is not accompanied by an International Driving Permit then we can accept a notary translation instead If your home country doesn’t issue International Driving Permits then a Letter of Endorsement issued by your home country Embassy or Consulate is acceptable.
Fines & Charges
You are liable for the payment of all charges, fees & costs arising from any congestion charge, bus lane penalties, speeding fines, road traffic offence, or parking offence involving the vehicle, including costs from the vehicle being clamped, seized or towed away & any charges/costs (or failure to pay) of the appropriate organisation if & when they ask for these payments together with our administration fee.
Please familiarise yourself with sections 9.3.1 (‘Charges and Fees relating to Fines and Penalties’) and 21.2.4 (‘Use of Personal Information’) of the T&Cs for further information.
Fuel Options and Refuelling Policy
All vehicles are supplied with a full tank of fuel at start of the hire period and you are responsible for the consumption of all fuel from the point the vehicle leaves the Europcar Branch. The rules that apply to fuelling and refuelling vehicles in the UK are set out in section 18 of the T&Cs (What is the fuel policy?)
If you collect the vehicle from the Europcar Branch and return it to a Europcar Branch yourself then, unless you have taken the Full Tank Option (see section 18.2.1 of the T&Cs), you must return the vehicle to us with a full tank of fuel (see section 18.2.2 of the T&Cs ‘Full to full’ option). If you haven’t taken the Full Tank Option and you don’t return the vehicle with a full tank of fuel then we will charge you to top up the fuel tank with the missing fuel.
If you choose our Deliver & Collect service then you are responsible for the fuel we use to Deliver and the fuel we use to Collect the vehicle. The vehicle will leave the local Europcar Branch with a full tank of fuel. Unless you have taken the Full Tank Option (see section 18.2.1 of the T&Cs) you are responsible for leaving the vehicle for us to Collect it with a full tank of fuel. If you don’t (and you haven’t taken the Full Tank Option) then, if your collection point is outside of a 5 miles radius of the local Europcar Branch, you will be charged for fuel used to top up the fuel tank when we have returned it to the Europcar Branch (so this will include the fuel used by us when we Collect the vehicle).
Whether you have chosen to collect the vehicle from and return it to a Europcar Branch yourself or to make use of our Deliver & Collect service then any necessary top-up of fuel will be charged at £0.50 per litre above the national average litre price published by the RAC at the following website address: https://www.rac.co.uk/drive/advice/fuel-watch/ plus, if applicable, a refuelling surcharge as shown in the Tariff Guide according to the refuelling rules set out under section 18.2.3 of the T&Cs.
You can find full details of the refuelling policy under section 18 of the T&Cs (‘What is the Fuel Policy?’)
Insurance and Protection Provisions:
These are described in full under section 26 of the T&Cs (Europcar insurance and protection provisions)
Invoice:
You will receive a final invoice once all elements of your rental have been settled. You will pay or be charged the full amount in one or in several lots as agreed between us.
If you book a vehicle online:
· You may decide to prepay for your booking, for example, the daily rental charge of the Vehicle and accessories for the Hire Period and for any additional services or products. Your means of payment will be debited by the agreed amount but you will not receive an invoice for that prepayment as the confirmation email will be deemed the receipt for this. Once you have returned the Vehicle to us then we will establish whether any additional fees or charges apply and will supply an invoice to show the entire cost of the Hire Period. This invoice will be sent to you via email.
· If you decide not to prepay for your booking, you will be charged at the time you pick up your Vehicle for the amount of the rental charges for the Vehicle plus the deposit and for any accessories or additional services or products or additional Drivers or protections you decide to take out before you take the Vehicle away. The cost for this will be shown on the Rental Agreement and will be agreed with you before you sign the document. Any additional fees or charges will be charged, if applicable, when you return the Vehicle (if they can be calculated at that time) and we will supply an invoice to show the entire cost of the Hire Period. This invoice will be sent to you via email.
· If you have incurred extra costs such as fines or tolls or caused damage and/or loss to the Vehicle and/or accessories then we will charge you at a later date, together with any associated administrative charges if, after the Hire Period has terminated, we become aware of them.
Lost Property:
Any property placed in the car or van is at your own risk and we take no responsibility for it. Please refer to section 11 of the T&Cs (What will happen when I return the vehicle?) for full details of our policy in regard to loss or damage to any personal belongings.
Model Choice
Make sure your trip gets off to a smooth start with Europcar UK's Model Choice service.
Drive away in the make and model you choose!
In the event that we are unable to provide the vehicle that you requested, due to mechanical issues or late returns from previous customers, you will either be offered an upgrade (if available) or the option to take a similar vehicle of the same category with a refund of the cost difference that you paid for your requested model, or a full refund.
One-Way Hires within the UK
One-way hires are permitted between all Europcar Branches subject to payment of a one-way hire charge. Such charges vary but apply to all one-way hires. The charges are included in the price quoted during the booking process (if you booked online or by phone through our reservation centres) or it can be provided by the Europcar Branch where you pick-up your vehicle.
Payment methods:
These are described in section 2.1.2 of the T&Cs (Who can rent?).
Tax:
All prices include VAT unless we tell you otherwise.
Travelling abroad:
Subject to certain restrictions a limited selection of our cars and vans may travel outside of the UK provided that:
· the vehicle will enter only the countries listed below;
· you have our prior consent; and
· you are carrying a valid VE103B 2 form; and
· you have purchased either our Europdrive or our Cross-Border Pack (whichever applies in the circumstances) 3.
A Green Card is not necessary.
You must contact your Europcar Branch either at the time of booking or at the point of checkout and before travelling to ensure your vehicle is not subject to any restrictions and to obtain the relevant consent. Please note that without the correct documentation (a valid VE103B form), you could be turned back from the border or the vehicle may be impounded or you may be subject to, and liable for, a considerable charge.
The charge set out in the Tariff Guide attached to the T&Cs will be made either for our Europdrive Pack or our Cross-Border pack (whichever applies) and is payable by all customers that we agree may take their rental vehicle for travel to or in any of the following countries :
- Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Iceland, Republic of Ireland 4, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, San Marino, Spain, Sweden and Switzerland.
Please note that no other countries are permitted travel areas for our rental vehicles
2 A VE103B form is the ONLY valid document giving owner’s permission to take a vehicle outside of mainland UK and acts as a duplicate of the Vehicle Registration Document. No letters or other documents should be used. The VE103B form is provided by the Europcar Branch at time of pick up or later by arrangement.
3 Europdrive or Cross-Border Pack: Provides cover to ensure that both you and the car or van can be recovered in the event of the car or van becoming un-drivable as the result of an accident or through mechanical failure. You are responsible for ensuring the Vehicle has the correct equipment to comply with local driving regulations in the country you will be driving the Vehicle through or within
4 Relating to travel from Northern Ireland into the Republic of Ireland: All Vehicles retained on our fleet in Northern Ireland are fitted with electronic devices which tell us if a vehicle has crossed the border from Northern Ireland into the Irish Republic. If, during your hire period, the device confirms that you have driven the vehicle across the border without our prior knowledge and consent then we will let you know immediately by email or text that the device has alerted us to your border crossing and give you advance warning that we reserve the right to charge you for the cost of the Cross-Border Pack when you return the vehicle to us at the end of the hire period.
Verifying Your Identity
Full details of how we verify your identity is set out in section 2.2 (Verifying your identity) of the T&Cs.
Contact Us
We very much hope you enjoy using the vehicle you rent from us. We do, however, appreciate that from time to time things can go wrong. If they do, we’d very much like to hear from you so we can see if there is anything we can
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