Please consult the specific hire requirements of the country where you will hire the vehicle using the corresponding listbox. Hire conditions per country are subject to change without prior notice. Please check at pick-up time.
Tax:
5%
Airport Surcharge:
Cars rented at Europcar locations in the airport are subject to a surcharge of 35USD
Minimum age is 21 Young Driver surcharge will be charged for renters under 25 years for car groups higher than Intermediate
Additional Driver:
Any Additional driver must meet Europcar requirements regarding age, driving licence and mean of payment 7 USD / day, maximum 70 USD / rental
Driving licence:
Minimum 12 months or 21 years old for MDMR / ECMR / ECAR /EDMR/ CDMR/ DDAR Minimum 24 months or 25 years old for IFMD /DMMR / IFAD / SFMR / SFAD / SFAR / PFAD / IFMR / FPMD/ MFMR Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Cash Rental Deposit:
Cash deposit is allowed
Credit Card Accepted:
Visa and MasterCard
Insurances:
LDW - Excess from 2300USD up to 8200USD, according to the rented car group
SPCDW - 0 Excess, subscription according to the rented car group
SPTHW- 0 Excess, subscription according to the rented car group
Delivery/ Collection:
60USD for all groups
One-Way Rentals:
A) Domestic: Not available.
B) International: Not available.
Other Services:
Terms and conditions are subject to change without prior notice.
Restriction of Use:
Circulation limited to the province of Luanda Circulation outside the province of Luanda requires authorization and the subscription of the insurance SPTHW is mandatory.
Chauffeur Driven Service:
available
Fuel:
1.8USD/Liter petrol + 40USD service charge
1.3USD/Liter Diesel + 40USD service charge
Tax :
21%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 years for all car group. No maximum age limits. A Young Driver Surcharge will be applied for drivers of 21 and 22 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
International Driving licence Mandatory.
Cash Rental deposit :
Not available. Major Credit cards only.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group. Details are available from Europcar Reservation office.
Delivery / Collection:
Available Within and Outside City limits upon request. Details are available from Europcar Reservation Office.
One-Way Rentals:
A) Domestic: Available between Europcar stations, except for Ushuaia.
B) International: not available.
Other Services :
Child safety seat (15-30kg, 33-66lbs), Toddler safety seat (9-18kg, 20-40lbs), Ski Rack, Snow Chains, Snow Tyres, Navigation System (NAV).
Restriction Of Use :
Cross border is only allowed to cross the rgentinian border to Chile and under request. Cross border requests should be submitted together with a copy of the driver's passport and driving license with at least 96 working hours prior the date of rental. An International driving license is mandatory to drive a car in Argentina.
Chauffeur Driven Service :
Not Available.
Others :
Charges may apply when cancelling a service within 48 hours of the pick up time and for not ever showing to pick up the car ("No Show").
Click here to download the terms and conditions for Abu-Dhabi
Tax:
5%
Additional driver:
25AED per day with a maximum amount of 150 per rental. (Additional driver will be registered subject to the consent of the renter)
Age:
Minimum 21 - 23 years varies by vehicle's category - and max 80 years (if physically fit to drive). subject to having 1 year old driving licence
Airport surcharge:
25AED per rental up to 1month , then renewable each month if contract continues.
Cash rental deposit:
Total Rental estimated charges +1500 AED deposit will be released after 3-4 weeks time.
Chauffeur driven service:
Available on Request. Please contact our Courtesy number: 0097125550029 or email at limo@europcar-uae.com. No online bookings so far, bookings via telephone calls or any emails.
Credit cards accepted:
VISA / Master Card/ Amex / Diners Club. Europcar Charge Card Cash or debit card are not accepted as a mean of payment.
Delivery / Collection:
Free to Abu Dhabi Airport Station; Free Within City limits of 10km, and chargeable for longer distances. Surchages will apply for any longer distance from Abu Dhabi as per delivery & collection fees sheet .
Driving licence:
Valid and held for at least one year UAE driving license is a must for all Residents of UAE no matter their nationality. Visitors to the UAE that are Residents of Gulf Countries (GCC) can drive with their GCC Driving License National Driving License is accepted from Visitors to the UAE if they are citizens of these countries: UK, France, Japan, Belgium, Holland, Switzerland, Denmark, Germany, Italy, Sweden, Greece, Austria, Ireland, Spain, Norway, Turkey, Canada, Poland, South Korea, Finland, South Africa, Australia, New Zealand, Romania, Singapore, Hong Kong, Portugal, Luxembourg, Slovenia, Latvia, Lithuania, China and Hungary. International Driving License is a must for UAE Visitors who are citizens of other countries that are excluded and not listed above (as specified by UAE Traffic & License Authorities). Note: All above driving license should be in English or Arabic otherwise a translated copy of the same will be requested.
Fuel:
Unleaded , Super 10% service charge will be added for refueling done by Europcar.
Insurances:
Basic / Medium / Premium protection : SCDW Accident/Damage & Theft Protection: LDW.
One-way rentals:
1) Domestic: Allowable only within UAE Emirates & Fees Vary per distance from Abu Dhabi.
2) International: Not Available. Not allowed.
Other services:
GPS or Navigation system 50AED per day & 250AED max per rental Infant CSI, Baby CSB & Toddler CST, Child Seats are on Request and chargeable at (25AED per day & 150AED max per rental) Cross Border to Oman is allowable, subject to our consent and to the drivingback of vehicle to UAE where an Oman Insurance Fees will be applicable @AED750 for 1-7 days + AED 100 for additional day upto AED1500 per rental
Restriction of use:
Desert Safari Driving is not allowed. International oneway rental is not allowed Smoking inside our vehicles is not allowed. Towing objects or transporting illegal products/pax or using the vehicle for illegal things as well as other misuses are prohibited.
Specific note:
59 Minutes Grace period for a rental day charge. 24 hours Breakdown & Emergency contact number is 00971506210795. More details are available on country specific Terms and Conditions.
Other:
10% Administration fee is applicable
Click here to download the terms and conditions for Albania
Tax:
20%
Airport Sucharge:
18 euro/rental (VAT inclusive)
Age:
Min age - 21 years old
Max age - 70 years old
A Young Driver Surharge will be applied for drivers of 21 to 23 years old.
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least two years. International driving licence not mandatory.
Cash Rental deposit :
Not available.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group.
Details are available from Europcar Reservation office
Delivery / Collection:
Available Within and Outside City limits upon request.
One-Way Rentals:
A) Domestic: Available between Europcar stations.
B) International: Not Available.
Other Services:
All Child safety seat, Snow Chains, Snow Tyres, Navigation System (NAV).
Chauffeur Driven Service:
Not available.
Restriction to use :
Bulgaria and Bosnia and Hercegovina are not allowed.
Others:
Charges may apply when cancelling a service within 24 hours of the pickup time.
Tax:
4%
Airport Surcharge:
None.
Age:
21 or 23 years according to the car group.
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least two years.
Cash rental deposit:
No cash rental deposit available.
Credit Cards Accepted:
Euro Card, Master Card, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
Not available.
One-Way Rentals:
|
A) Domestic : Not available. B) International : Not Available. |
Other Services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Seat Booster. Snow Tyres & Ski Rack.
Restriction Of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Not available.
Tax:
20%
Additional driver:
10 EUR per day Max 40 EUR for the whole rental
Age:
Min age - 21 years old Max age - 75 years old
Airport surcharge:
N/A
Airport station 24/7 service
Cash rental deposit:
Cash rental deposit is not accepted Only credit card deposit is accepted.
Chauffeur driven service:
15 EUR per day
Credit cards accepted:
Visa, Mastercard, Diners club, American Express
Delivery / Collection:
in town - 15 EUR, outside town - 0,5 EUR per km
Driving licence:
International driving license is required only in case the national driving licenses are not valid in Republic of Armenia or not given in Latin letters. Driver's license issued in countries that have signed the Vienna Convention are valid In the Republic of Armenia. International driving license is required for the citizens of USA, Canada and Australia.
Fuel:
The vehicle is provided with a full tank and it should be delivered back with the same full tank. Refuelling costs 1 EUR for 1 litre.
Insurances:
Rates include standard insurance with excess /350-550 EUR/ depending on the vehicle category. Full insurance is provided upon request at 20-35 EUR per day depending on the vehicle category.
One-way rentals:
1) Domestic: In town - 15 EUR Outside of the town - 0,5 EUR per km 2) International: Cross border one way rental is allowed only for Nagorno Karabakh/Stepanakert (230 EUR) and Georgia /Tbilisi (170 EUR)
Other services:
Baby seat 10 EUR per day, max 40 EUR GPS 10 EUR per day, max 40 EUR Wifi Router 5 EUR per day, max 20 EUR
Restriction of use:
The Vehicle may not be used: a) in violation of traffic and other regulations; b) for illegal actions; c) for re-renting d) for driving on terrain or roads that are not suitable for the Vehicle; e) on rallies, test drives or racing events;
Use of Winter Tyres:
Tyres are provided in winter without any extra charge
Other:
To hire a car the client needs valid passport, driving licence and credit card
Tax:
10% Goods and Service (GST)
Premium Location Surcharge:
Included in your rental charges when applicable and details are available from Europcar Reservation Office. When applicable the rate is displayed in your rental agreement.
Age:
Minimum 21 or 25 years according to the car group. Additional Young Driver surcharge applies for drivers under 25.
Additional Driver:
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Driving licence:
Full unrestricted driving licence and international drivers license in English.
Cash Rental deposit:
Cash Rental Deposit not available. Credit card pre-authorisation of rental charges will be taken at time of pick-up. Additional bond may also be pre-authorsied on your credit card at time of pick up.
Credit Cards Accepted:
American Express, Diners Club, Master Card, Visa.
Covers:
Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee (DLF) may be purchased at extra cost on certain vehicle categories, including Premium, Medium, Snow Cover and Unsealed Road Cover. There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.
Delivery / Collection:
Maybe available Within and Outside City limits.
One-Way Rentals:
A) Domestic: Available between Europcar stations. B) International : Not available.
Other Services:
Navigational Unit and Child Seats. There are some toll roads which include an obligation to pay Roads and Maritime Services ABN 76 236 371 088 ("RMS") a Service Fee of $3.30 (inc GST) for each calendar day on which you use a toll road in addition to payment to RMS of the applicable tolls.
Restriction Of Use:
You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and above the Snow Line is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited. You must refer to full terms and conditions of rental available at europcar.com.au for full details.
Chauffeur Driven Service:
Not Available.
Taxes/fees:
20% VAT plus 1% contract fee (only from total amount of EUR 150 incl. 20% VAT)
Additional driver:
Charge for each additional driver, per day of rental - EUR 7,27 incl. VAT/fee, max. EUR 72,72 incl. VAT/fee.
Age:
18 years for drivers, A minimum age of 18 applies to drivers of all vehicle categories; the driver must have held his or her driving licence for at least 1 year. Exceptions apply in respect of the car category (ACRISS Code) XTMR, for which the driver’s required minimum age is 27.
Airport surcharge:
Charge for vehicle pick up at an Austrian airport: One-off charge, 19% on basis rental fee net before tax.
Cash rental deposit:
Payment of the deposit in cash is not permitted. The method of calculating the amount of the deposit is based on the tentative price of the rental as well as a security premium of EUR 850,- up to a maximum of EUR 3,000.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Visa, Diners Club/Discover, Master Card, JCB (Debit cards are excluded)
Delivery / Collection:
Delivery/Collection of vehicle inside the city limits, per way - EUR 18,18 incl. VAT/fee and Delivery/Collection of vehicle outside the city limits, per way - EUR 1,21 incl. VAT/fee. Line 2 Line 3.
Driving licence:
Europcar requires submission of the following documents: - Personal identity card or passport, a driving licence valid in Austria, in Latin script, and an European/or international driving licence in combination with a valid national driving licence plus the current address details, no P.O. box permitted Line 2 Line 3.
Fuel:
Service surcharge for refuelling in Austria: EUR 30,- incl. VAT plus fuel price/ as published weekly in the fuel price monitor of the Austrian Ministry of Science, Research and Economy Line 2 Line 3.
Insurances:
All rental vehicles are covered by liability insurance pursuant to the applicable statutory rules in Austria, with a maximum sum assured of EUR 15 million. Damage to the rental vehicle is not covered by this statutory liability insurance, nor are the passengers and the items of property accompanying them covered by this insurance. Line 2 Line 3.
One-way rentals:
1) Domestic: "One-way fee if vehicle is returned abroad - max. EUR 2.424,- incl. VAT/fee " 2) International: One-way fee if vehicle is returned in Austria, per rental agreement - for cars EUR 0,- and for van/trucks max. EUR 2.424,- incl. VAT/fee.
Other services:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditionsLine 2 Line 3
Restriction of use:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditionsLine 2 Line 3
Use of Winter Tyres:
Wintercover, per day of rental - EUR 2,42 incl. VAT/fee (included in most tariffs) Line 2 Line 3
Specific note:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditionsLine 2 Line 3
Other:
Subject to change without guarantee, typos and errors.
Travel outside Austria:
The driver is advised to obtain written consent from Europcar.
Basic cover package, per day of rental:
If not included in the booked tariff - max. EUR 59,99 incl. VAT/fee
Non waiveable Excess for liability reduction in the event of damage and/or theft (Basic cover package) max. EUR 1.950,- incl. VAT/fee
Medium cover package, per day of rental (cars) can only be booked in connection with the Basic cover package - max. EUR 29,- incl. VAT/fee
Non waiveable excess for liability reduction in the event of damage and/or theft (Medium cover package) max. EUR 975,- incl. VAT/fee
Premium cover package, per day of rental (cars) can only be booked in connection with the Basic cover package - max. EUR 49,- incl. VAT/fee
Non waiveable Excess for liability reduction in the event of damage and/or theft (Premium cover package) EUR 0,01 incl. VAT/fee
Additional cover for windscreen, rims and tires, per day of rental max. EUR 12,- inkl. Steuern
Accident cover for passengers, per day of rental EUR 6,06 incl. VAT/fee
Surcharge for young drivers under the age of 25, per day of rental EUR 7,27 incl. VAT/fee - max. EUR 72,72 incl. VAT/fee
Charge for vehicle pick up at an Austrian railway station:
One-off charge, 10% on basis rental fee net before tax
Diesel option, per day of rental:
EUR 4,- inkl. Steuern
Trips abroad, per rental agreement:
Surcharge for crossing frontiers to the Czech Republic, Slovakia, Hungary, Slovenia and Croatia - EUR 42,42 incl. VAT/fee
Trips abroad, per rental agreement:
Surcharge for crossing frontiers to Greece, Poland, Bosnia & Herzegovina, Serbia, Montenegro, Macedonia, Bulgaria and Romania - EUR 121,20 incl. VAT/fee
Logistics fee for provision of brand/model guarantee, per rental agreement:
Max. EUR 100,- incl. VAT/fee
Child safety seat, per seat per day of rental (max. 5 days):
9-18 kg (9 months-3.5 years) & 15-36 kg (3.5-12 years) & 0-13 kg (0-9 months)
Snow chains, per pair per rental agreement:
EUR 42,42 incl. VAT/fee
Navigation system, per day of rental:
EUR 10,- incl. VAT/fee
Wlan Hotspot, per day of rental:
EUR 10,- incl. VAT/fee
Special cleaning:
at cost
Additional mileage, per km:
max. EUR 1.82 incl. VAT/fee
Handling fee for use of mobility guarantee, in the event of driver`s negligence:
EUR 84,- incl. VAT
Handling fee in the event of loss or theft of car keys and/or vehicle documents:
EUR 84,- incl. VAT
Costs of lost or stolen car keys:
at cost
No-show charge:
max. EUR 95,- (not subject to tax)
Cancellation fee, if rent has been paid in advance and cancellation is done less than 48 hours before reserved pick up time:
EUR 50,- (not subject to tax)
Handling fee for processing traffic fines:
EUR 30,- (not subject to tax)
Handling fee for administration of damage events:
EUR 42,- incl. VAT
Out-of-hour fee:
Surcharge for pick-up outside opening hours - EUR 54,54 incl. VAT/fee
Cargo securing equipment/lashing straps, per day of rental:
EUR 9,50 incl. VAT/fee
Currency Conversion fees:
for total charge 3,25%
Reminder fees for default of payment:
EUR 18,- (not subject to tax)
Click here to download the terms and conditions for Belarus
Tax:
20%
Additional driver:
12 EUR per rental
Age:
18-99
Cash rental deposit:
Not accepted
Chauffeur driven service:
Yes
Credit cards accepted:
Visa, Master Card
Delivery / Collection:
Yes
Driving licence:
Minimum 1 year
Insurances:
Basic, Medium, Premium, SPTHW, SPCDW
One-way rentals:
1) Domestic: Accepted
2) International: Accepted
Other services:
N/A
Restriction of use:
War zones
Use of Winter Tyres:
Mandatory from Dec 1st till March 1st
Specific note:
N/A
Other:
N/A
From 19 to 30 years depending on the car category. Please check the "Age requirements" here.
If the renter pays and Additional driver charge, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least one year, according to the car group AND in compliance with Belgian legislation. In case of doubt, contact the Europcar Reservation Office or the checkout station.
Only available for Compact & Economy
American Express, Diners Club, JCB, Master Card, Visa.Two credit cards required for some cars. Details are available from Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available under specific conditions. Please contact our Reservation Office for more information.
B) International : Details are available from Europcar Reservation Office.
Navigation System, Winter Tyres, Baby Seat.
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Not available in Belgium
Full terms and conditions:
Click here to download the terms and conditions for Bolivia(In English)
Click here to download the terms and conditions for Bolivia(In Spanish)
Tax:
Subject to change according to government laws 16% of products and services.
Additional driver:
"The price for adding an additional driver is USD 6, not including taxes. The rental company charges per young / senior driver are applicable to all additional drivers."
Additional charges:
"Additional charges apply for the navigation system, child seats, booster or any other additional requirements. " Additional services to pay locally: All additional equipment or service must be requested at the time of booking and must be paid directly to the rental company when removing the vehicle. All prices are subject to change and the rental company reserves the right to modify them without prior notice. After your rent: "In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company will try to contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction. Important: to facilitate the comparison between different companies, we have standardized the names of these charges. Keep in mind that the names used by the rental company of your reservation may be different."
Age:
The minimum driving age is 21 years, for all categories except city cars (MDMR, EDMR, HDMR, HDAR, NDMR). A surcharge for young drivers of USD 4 per day + taxes will apply to all drivers between 18 and 21 years old.
Airport surcharge:
USD 10 plus taxes for rent. Our offices are located inside the airport, International departures sector. Please provide us with your flight information, airline, country of origin, email and your cell phone number. Our representative will be waiting for international / national arrivals to pick it up. Call us: +591 76630118 - +591 77285833 - +591 77205118. Included without cost within the urban area. It will have a cost if the assistance that is required is outside the city. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118.
Cash rental deposit:
"SECURITY DEPOSIT USD 2,000.00 During collection, the main driver will be blocked with a US $ 2,000.00 security deposit on your credit card. Debit cards and cash will not be accepted. The office staff will confirm the exact amount of the deposit."
Credit cards accepted:
American Express MasterCard Visa This company [does not accept] prepaid, rechargeable or virtual cards, or any other type of card that does not have the stamp.
Delivery / Collection:
"Assistance in Route Resupplay of fuel: A. Tank full to full tank: if the vehicle is returned full tank will not be charged refueling service charges. B. Tank full option; it is paid in advance at the beginning of the rent 0.89 ctvs. dollar per liter it is no longer necessary to load the fuel tank at the time of the return. No refunds are made for fuel not consumed when the rental ends. For customers who rent more than three days, this service is recommended. C. Fuel refill; If the car is not returned with a tank full of fuel or this service was not contracted, Europcar Bolivia will charge 1.07 ctvs. of dollar per liter of fuel. Driver service Mileage Vehicle washing International insurance One Way International permit Equipment for income from Uyuni salar Special equipment for companies Maintenance GPS navigation system Satellite Gps for companies"
Driving licence:
A valid driver's license must be at least 1 year from the first issue, no international license is required for up to 6 months in the country.
Documentation:
Passport or identity card Driving license Credit card Fuel: You will be given the vehicle with the fuel tank full or partially full. You must leave a deposit to cover the cost of the fuel. The office staff will check the corresponding amount on your credit card. You must return the vehicle with the same amount of fuel with which it was delivered. Grace period: 59 minutes The late refund will correspond to a full day charge at the local rate available.
Insurances:
"Deductible for collision damage, for theft, total loss. The charges may vary according to the car category. The data is available at the Europcar offices. Basic coverage of CDW / THW In case the bodywork is damaged during the rental, the maximum amount that could have to pay would be the so-called ""franchise for damages"". The coverage will only be valid if the terms of the rental agreement are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or bottom), fees (such as towing or unused time) or objects within it (such as child seats, GPS devices or personal effects) would be contemplated." "Damages or accidents must be reported immediately to activate CDW / THW; otherwise, the full values of the damages themselves and third parties involved will be charged to the customer's credit card. 10% damage administration fee. Failure to comply with the terms and conditions of the lease (for example, if the vehicle is misused or driven recklessly or under the influence of alcohol or drugs or if EUROPAR is not informed within 02 hours of the occurrence of the accident, between others). , the client will lose the protection that he contracted and will be responsible for the total cost of repair and / or replacement of the vehicle. None of the protections described above covers traffic infractions, loss of personal property, cost will be the sole responsibility of the client, or judicial or extrajudicial costs. When the customer rents an EUROPCAR vehicle, he is responsible for returning the vehicle in the same condition in which it was delivered." "Liability insurance (TPL) This covers the responsibility of the driver for injuries or property damage contemplated in the policy. It does not cover, however, possible injuries to the driver or damage to the rental vehicle. The coverage will only be valid if the terms of the rental agreement are met. The value will depend on the car group. TPL- Third-party liability insurance includes limited coverage. The SLI coverage is independent of the mandatory TPL coverage and is available with an additional charge per day plus applicable taxes, for all types of vehicles. Immediately inform the offices about the damage or accident occurred within 24 hours of the event, otherwise you will be charged for all damages. Extraterritorial insurance: it is obligatory for when the client leaves the country this insurance covers him own damages. There is no coverage if security measures are not used when the vehicle is left unattended or if the tenant can not return the keys or for damages caused by the negligence of the driver or tenant. Or when his collision is with a fixed object. In case of extraterritorial insurance only covers own damages does not cover partial theft or total theft. Extraterritorial insurance must be requested 5 business days in advance, if you do not have the correct documentation you could be forced to return from the border or you could be subject to paying a considerable fee. Assistance in Bolivia for RAC vehicles. The same extraterritorial permit can be requested at the counter, but you must wait 5 business days and pick it up at our offices.""Supplementary insurance In the event of an accident, this package only contemplates the payment of half the deductible of the CDW / THW coverage as a result of a collision, theft, rollover and total loss of the vehicle. It includes the protection in case of personal accidents (PAI) and double coverage in relation to CDW in case of damage to third parties. The minimum age required to contract this package is 26 years for the main driver Immediately inform the offices about the damage or accident that occurred, otherwise you will be charged for all damages. The loss of profits due to the deterioration of the vehicle will be calculated using the agreed rental price. This protection does not cover damage from broken tires, tires and windshields. It does not cover the loss of accessories such as tires, emergency tires, tires, radio, speakers, headrests and mirrors, among others. The theft of engine parts or components is also not covered." "SLI Europcar offers to increase liability coverage up to $ 150,000.00"
"PAI This insurance provides peace and confidence that personal protection accounts for medical expenses in the event of an accident in the vehicle. The insurance is for the driver and extends to the occupants of the vehicle, provided that the allowed number of occupants is not exceeded. Charge per day. Coverage: Medical expenses of up to $ 4000 per occupant. Permanent disability up to $ 20,000 per occupant. Death up to $ 20,000 per occupant. Funeral expenses of up to $ 1000 per occupant." "Declination of basic coverage CDW / THW The CDW is optional and is usually purchased by customers who are not covered by damage or loss of the vehicle by your credit card company (or insurance linked to a credit card). For your own protection, we prefer that all customers submit a valid letter or proof of coverage from the issuer of their credit card with a verifiable phone number and / or email address to confirm that CDW coverage is provided by your credit card In case the fare does not include CDW, passengers will be able to reject CDW, USD 2500 will be blocked more credit card guarantee for cars and USD 3000 for SUV, Pick up and Van and will be refunded when the vehicle is returned safe."
One-way rentals:
1) Domestic: "Available between Europcar rental centers.If you decide to rent a vehicle at an office and return it to a different one, the rental company may charge you a one way fee for expenses incurred when you have to return the vehicle to the removal office. You must inform us in advance if you wish to make a one way reservation. On the other hand, if you return the vehicle in an office different from the one established in your reservation, the rental company will penalize you with an extra charge. We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company. If you decide to rent a vehicle in an office and return it in a different city the rates vary according to the branch minimum 3 days of rent. Sipp codes not allowed MDMR, EDMR, HDMR, HDAR, NDMR. The category MDMR, EDMR, HDMR, HDAR, NDMR can only be used on paved roads within the urban radius of the city." 2) International: The rates vary according to the route that the client makes, minimum 3 days of rent. Subject to cost and availability, request 7 days in advance. Available between Europcar rental centers must be paid for the countries of: Peru, Chile, Argentina, Brazil, Paraguay, making an advance procedure contact +591 76630118 - +591 77285833 - +591 77205118.
Limited mileage:
"The kilometers are limited to 100 km per day, where additional kilometers will be charged @ 0.30 - 0.55 / km varies according to the group and the category of the vehicle." Free mileage: "Circulation It must only circulate on asphalt roads, it is forbidden to drive on dirt roads, unauthorized roads, gaps and rivers, paved roads or that compromise the condition of the vehicle, an exception may be made only with the approval of the National Management." "Insurance It must be taken in a mandatory way: Protection against shocks, accident or theft. Protection for third parties. Protection tires and windshields. Extraterritorial protection for own damages." "Loyal customer This promotion applies to our clients who do not have a negative background with the company." "Promotions No other promotion applies" "Speed The Ministry of Government reported the approval of a Supreme Decree that temporarily modifies the Traffic Code Regulation to establish ""maximum speeds"" on roads and highways throughout the country. The norm establishes maximum speeds of 60 kilometers per hour for dirt roads and 80 kilometers per hour for paved roads, the decree establishes according to an institutional bulletin." "Warranty During the collection, the main driver will be blocked the credit card, a security deposit of USD 2,000. No guarantee will be accepted in cash. The office staff will confirm the exact amount of the deposit." "Rental The rental payment will be made in advance. Does not include assistance in suto. Does not include assistance en route. Does not include vehicle maintenance. It is invoiced for the days established in the contract if the client returns before the partial or total rent is not reimbursed." If you fail to comply with any of the aforementioned points, you will proceed to pay your rent at the normal rate of 100km per day. Prepaid: If the passenger returns the car before the agreed rental period for any reason, he will not be entitled to a refund for the days not used. No refund will be granted to the customer who does not pick up the vehicle at the time the rental starts and who has not done so. cancelled.
Services outside opening hours:
Please contact us if you wish to pick up or return the vehicle outside of the opening hours of the office (either due to delay or change of plans). If so, the service will have an additional cost. The cost of this service is USD 19.00, not including taxes. Terms and conditions of additional services: "All additional equipment or services are subject to local taxes and sales taxes. If you require additional equipment, you must leave a deposit at the rental office when picking up the vehicle."
Vehicle replacement
"Replacement of the car subject to availability and must be requested to the station. In the event of an accident, the passenger will be fully responsible for any transport or towing costs of the car to the Europcar station. This service is limited by geographical distance. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118."
Traffic fines: "The hirer undertakes and enforces the enforcement of traffic rules and laws and also the instructions issued by the authority and its agents while using the rented vehicle, assuming full responsibility for penalties, fines or fines for traffic violations or violations of the municipal law or by any competent authority. Therefore, it is the responsibility of the tenant or any of the authorized drivers to pay the expenses that may be imposed on the owner. For all purposes, even for the events mentioned in the preceding paragraphs, the Lessee irrevocably authorizes the Owner, so that by charging your credit card deferred charges can be charged, these charges correspond to the amounts of the fines due, to violations of the traffic law made during the rental period, as well as the amounts owed due to damage to the leased vehicle or to third parties. In cases where the payment is not made through a credit card, the charges on the indicated items will be reflected in the direct invoice to the company or person leasing the vehicle, this person or company being responsible for the final payment." Condition of the vehicle: The vehicle must be returned, normal expected wear, in the same conditions as when it is rented. If special cleaning is required, a separate charge of USD 10 to USD 35 will apply depending on the return status of the vehicle cleaning. It is forbidden to smoke inside the vehicle, handle animals or spill liquids that stain the upholstery, with a charge of additional rental days, for the time the vehicle is kept out of service for special cleaning.
Local charges:
"This section shows the charges that must be paid at the rental office. These charges depend on the place of collection, the driver and the type of journey that will be made with the vehicle. This section does not include additional charges that will be applied at the rental office for fuel, child seats or other additional services. Consult the terms and conditions of your reservation if you wish to obtain information on other possible applicable charges. You are responsible for all charges and penalties, including toll charges, congestion charges and traffic fines." Use of tires: "2nd Mandatory Tire for remote routes (eg Salar de Uyuni-Beni Yungas). Special tires for dirt roads Special tires for gravel roads In special circumstances the use of earth or gravel tires is mandatory in Bolivia. In the case of dirt or gravel, vehicles can only circulate with tires for this type of terrain with a specific specification mark. Drivers must use this type of tire or they will be subject to the payment of fines and replacement of tires. If you find a driver with asphalt tires on gravel you can be charged up to $ 60 fine plus the replacement of tires if they are damaged. If the vehicle hinders the traffic or it is abandoned, the fine will be double depending on the distance and charges."
Use of vehicles: "The lessee undertakes not to allow anyone to drive the rented vehicle unless it has been authorized by Europcar. The hirer agrees that neither he nor any of the additional drivers mentioned will use the vehicle through unpaved roads, crossing rivers, lakes or other water areas that endanger the operation or the integrity of the vehicle. In addition, towing objects, racing and fun driving, roads in poor condition, teach driving, rent the vehicle without permission from Europcar. Failure to comply with the same will make you liable for paying resulting damages and fines." "Some driving restrictions may apply to drive in certain areas the data is available at the offices of Europcar Bolivia. It is forbidden to travel through gaps, unauthorized routes, rivers. One additional driver is allowed because of insurance restrictions."
10%
Details are available from Europcar Reservation Office.
21 years.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years.
Not available.
American Express, Diners Club, Master Card, Visa.
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
A) Domestic : Not available. B) International : Not available.
Child Seat Baby, Child Seat Toddler.
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Bulgaria
Tax:
20%
Deposit policy:
Total rental estimate+ 500 EUR
Additional driver:
5 EUR/DAY, not more than 60 Euro per rental
Age:
19 years; For drivers aged 19-25 Young Driver fee is applicable
Airport surcharge:
24 EUR/RENTAL
Cash rental deposit:
Not accepted
Chauffeur driven service:
Available on request
Credit cards accepted:
All major: VISA; MasterCard; AMEX
Delivery / Collection:
Available on request; Free within city limits and working hours (only in cities where Europcar has offices)
Driving licence:
Held for at least 1 year for lower car groups; For car group Intermediate, Standard, Full size and Premium the minimum age is 23 years.
Fuel:
/
Insurances:
CDW & THW included in basic rates; Medium and Premium Protection Package available
One-way rentals:
1) Domestic: Available on request with additional charges; Minimum 2 days rental for Domestic One way
2) International: Minimum 3 days rental for International One way
Other services:
Additional equipment available: navigation systems, child seats, snow chains, etc.
Use of Winter Tyres:
Mandatory from 1st November until 31st March
Click here to download the terms and conditions for Chile
Tax:
19%
Deposit policy:
Total rental estimate+ 1500 USD
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
One additional driver is permitted and must be present same documentation as primary driver.
Cost USD 6.73 per day + VAT. Maximum days of charge will be 22 days.
Age:
The minimum rental age is 18 for all car categories. A young driver surcharge of USD 10.00 + VAT will apply to all drivers aged 18-21.
PDAR-LDAR and PFBR car group minimum 21 years old.
Airport surcharge:
8% of total
Santiago Locations:
A surcharge will be applied (Santiago TOLL). It corresponds to USD 8.00 per day of rental + VAT. In some rates this surcharge could be included. Maximum days of charge will be 14 days.
Cash rental deposit:
Not allowed.
Chauffeur driven service:
Available.
Credit cards accepted:
Visa, American Express, Diners Club, MasterCard
Delivery / Collection:
It is only available at non-airport locations. It is upon request to reservations@europcar.cl with a valid credit card and expiration date except Full Credit reservation.
A valid driver's license will be required. If license is not written in Roman or Latin Letters, an International Driving License will be required.
Fuel:
N/A
Insurances:
CDW /LDW Coverage: Some rates could not include this coverage. In case it is included or purchased, all car groups have excess. Value will depend on car group. In Chile this coverage includes a limited third party liability until USD 20.000. Excess: In case of accident/own damages or third parties involved, excess surcharge value will depend on car group. Amounts will be between USD 300 to USD 3.000 for all and each event depending at car group. Amounts are subject to change. Deductible amount will be charged to customer whatever customer is culpable or not. Statement Report has to be signed at the nearest station within 12 hours that the damage or accident occurred otherwise all damages will be charged "
Declination of CDW/LDW Coverage: In case rate does not include CDW, passengers are allowed to decline CDW/LDW, USD 2.000 will be blocked plus guarantee to the credit card. A declination Statement has to be signed. If the amount requested can’t be covered by Credit Card for possible damages to own and third parties, CDW/LDW will be mandatory. Statement Report has to be signed at the nearest station within 12 hours that the damage or accident occurred even if passenger declines CDW/LDW. CDW/LDW will be mandatory in case of cross border. "
Other excess: Roll Over or Turn Over, Theft excess and Total Loss, excess of approx. USD 841 + VAT will be charged even if the car is covered by CDW/LDW. Signed Statement has to be signed at the Europcar station within 12 hours is mandatory otherwise full damages or car value will be charged. Amount is subject to change. Excess will be charged even if the driver is guilty or not. "
One-way rentals:
1) Domestic: Domestic One Ways are allowed between almost stations. Please check restrictions for certain car groups. MDMR-EDMR-IDMR-IDAR-SDAR-PDAR-LDAR-PFBR-IWAR are not allowed to have One Ways to the following cities: Coyhaique, Balmaceda, Punta Arenas, Puerto Natales. International One Ways are not allowed a penalty of USD 10.000 will be charged plus all cost associated to bring back the car to Chile.
Damages or Accidents:
Damages or accident should be reported to the nearest Europcar Station and make a signed statement in order to activate CDW in 12 hours since the accident occurred.
This statement is mandatory to activate any coverage, otherwise full values of damages to own and third parties involved will be charge to the customer credit card.
Garantee/Deposit:
Only Credit Card, no cash accepted. Card holder and owner should be the same as the reservation and renting driver.
Amounts blocked on credit card will the rental estimate value plus USD 1.500.
By this guarantee, renters accept a late charge as a result of any extra not included in rate.
Cross Border:
ONLY to Argentina possible. Seven days advanced reservations is required. Renters must send to reservations@europcar.cl scanned License and passport, credit card number with expiration at least 7 days before reservation date. Changes /cancelations only accepted before 48 hours (working days) otherwise full value will be charged as well as no shows will be fully charged. Europcar Chile will not be responsible if the renter is not able to cross the border, if renter did not send all required paperwork within the correct period. Passengers going to Patagonia may need a permit to cross border depending on each passenger schedule. The permit will be ready at the moment when customer pick up the car, but there is a last step in order to activate the permit and it has to be completed upon at arrival with the Customs via internet so this step will take approx. half an hour more at the counter, so please consider this time at your timeline. Important for all reservation made without CDW/LDW insurance: CDW/LDW for customs it is mandatory that all rented vehicles consider this coverage. If reservation is made without CDW insurance EC Chile will automatically add it to reservation. In case of the following stations: Puerto Montt, Puerto Varas, Coyhaique, Balmaceda, Punta Arenas and Puerto Natales the only car croups allowed to cross border will be: SFAR- FFAR-FQNR-FQMR FVMD and FVAR . Reservation made by Keddy without CDW / LDW included, Premium Package will be mandatory ( only FQMR and FQNR groups allowed ). Credit cards insurances or any other insurance issued by a third party are not accepted to cross border.
Cost for Cross Border Permit:
01-15 days outside Chilean territory, USD 121,84 + VAT approx., 01-30 days, USD 208,40 + VAT approx., 01-60 Days USD 258,82 + VAT
Route Assistance/ Vehicle Recovery:
Route assistance only includes mechanical issues in route, such as battery or tire. It could be a cost associated depending assistance
Passengers will be delivered to a safe place or to another Europcar Station. Car replacement subject to availability and must be requested to the station. In case of accident the passenger will be fully responsible for any transportation or tow truck cost of the car to the Europcar Station.
This service is limited by geographical distance or if the car is outside Chilean territory. Phone number 600 9399000 or *3900 from cel phones
Refueling charge and policy::
Winter equipment is mandatory for all rentals between 01/12-01/3
Grace Period:
59 minutes. Late return will correspond to a full day charge at the local rate available.
Condition of Vehicle:
Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply.
Country Restrictions:
In case by law or any Government Institution states that some plate numbers are unable to circulate some days of the week, Europcar Chile will not be responsible of unused days refund. Replacements of car depend at availability.
Prepayments:
If the passenger returns the car before of the agreed rental period for any reason, it will not be entitled to a refund for any unused days
No refund won’t be given to customer fails to collect the vehicle at the rental start time and has not cancelled.
Rental Agreement:
Rental Agreement which will be provided to customer at the pick-up station will be drafted in Spanish.
Optional Coverages Offered:
Super Collision Damage Waiver (SPCDW): Eliminates excess to zero only for own damages. Third party responsibility still will have an excess. It must be taken in addition to CDW. It cost USD 10.08 per day +VAT and it. Only will be activated with the correspond Signed Report Statement. Does not cover tow truck moving in case of accident from Argentina to Chile.
Super Theft Waiver (SPTHW): Eliminates excess from USD 841 plus VAT to zero in case of car theft or Total Loss. Cost USD 21.85 per day plus VAT. Signed Statement Report Mandatory. Maximum charge 20 days. Coverage will be valid only in Chile and does not cover tow truck moving from Argentina to Chile in case of accident.
Personal Accident Insurance (PAI): Provides cover against personal injury death until USD 17.800, Permanent Incapacity until USD 17.800 and Medical Expenses Reimbursement until USD 2.800. It cost USD 2.52 + VAT.
Super Personal Accident Insurance (SPAI): Provides cover against personal injury death until USD 214.000, Permanent Incapacity until USD 214.000 and Medical Expenses Reimbursement until USD 7.100. Only available when Premium Package is purchased.
Supplement Liability Insurance (SLI): Extends Third Party liability from USD 20.000 until USD 267.000 for third party damages and liability.. Cost USD 15,13 plus VAT. Coverage will be only valid in Chile. Signed Statement Report Mandatory. Not Valid in Argentina.
SVALF Coverage: Eliminates the excess from USD 841 plus VAT to zero in case of roll over/ turn over. Cost USD 21 per day plus VAT. Signed Statement Report Mandatory. Maximum charge 20 days. Coverage will be valid only in Chile and does not cover tow truck moving from Argentina to Chile in case of accident.
WWI Coverage: Covers only damages in windscreen , mirrors, glass and tires in case of normal use. Does not cover in Argentina. Does not cover tow truck moving in case of accident or damage from Argentina to Chile. Cost USD 12,60 per day plus VAT. Signed Statement Report Mandatory. Maximum charge 20 days. Coverage will be valid only in Chile.
Medium Package: Half of excess of CDW coverage in the event of damage to the vehicle as a result of collision, theft and total loss of car, SVALF Coverage for roll over. Zero excess in the event of damage to the windscreen, headlights or tires. PAI - Personal accident protection cover up to USD 214.000 in case of injury to the driver and / or passengers or damage to personal effects. At Third Party Damages the coverage is up to USD 35.700. Minimum age for to obtain this insurance is 26 year old of main driver. This insurance is not available for premium or luxury cars.Signed Statement Report Mandatory. Medium Packages insurance is limited to Chilean territory only.USD 29,41 p/d plus VAT.
Premium Packages: Eliminates Excess to USD 0 in case of collision, theft, total loss, roll over, tires, glass, third party coverage until USD 53.500, includes SPAI .Driver must be 26 years. Not available for premium or luxury. USD 45,37 p/d plus VAT. Signed Statement Report Mandatory. Coverage valid in Chile and Argentina but does not cover tow truck moving from Argentina to Chile in case of accident .
17%
None.
The minimum rental age is 18 for all car categories.
The vehicle may be driven by other persons.
Driver must have a valid CHINESE DRIVER'S LICENSE to be presented at time of checkout.
Rental deposit is fixed: 3,000 CNY (which is corresponding to €400). Cash rental deposit not accepted.
Mastercard, Visa, American Express, Diners club, Eurocard.
LDW Coverage
Amount fixed 85,47009 CNY
Domestic one way table: 10670
Not available.
None.
Not available.
Tax:
13%
Deposit policy:
Total rental estimate+ 1 500USD
Additional driver:
The Additional Driver is optional and guarantees that all the protections taken by the main driver will be also applicable to any additional
drivers. The price of each Additional Driver is $6 per rental day with a maximum amount of $155 per rental
Age:
The minimum age to rent with Europcar Costa Rica is 18 years old and there is no maximum age.
The YOUNG DRIVER COVER (YDC) is required for drivers that are under 24 years old (including 24) and it has a cost of $6 per rental day.
The SENIOR DRIVER COVER (SDC) is required for drivers that are over 65 years old (including 65) and it has a cost of $6 per rental day.
Airport surcharge:
N/A
Cash rental deposit:
Cash deposits not accepted. No exceptions.
Environmental Tax:
$0.25 per rental day
Credit cards accepted:
We accept all major brands (Vias, Master Card, American Express, Dinners Club)
Delivery / Collection:
Available - Details and prices are available from our Europcar Reservations Office. Contact us to our email reservations@europcar.co.cr
Driving licence:
Europcar Costa Rica accepts all valid Driving License held for at least one year for all cars.
Chauffeur Driven Service
For a Chauffer Driven Service, please request this directly to our email reservations@europcar.co.cr
Insurances:
If your reservation does not includes any covers you may choose between these options:
1. Basic Protection Package
This package will cover damages or theft of the rented vehicle with an excess of $1,500, and will cover you up to $1,000,000 in Liability
This protection does not include damages made to the Windshield, Lights or Tires.
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/basic-protection-package
2. Medium Protection Package
This package will cover damages or theft of the rented vehicle with an excess of $500 and will cover you up to $1,000,000 in Liability
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/medium-protection-package
3. Premium Protection Package
This package will cover damages or theft of the rented vehicle with ZERO Excess, and will cover you up to $1,000,000 in Liability
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/premium-protection-package
Europcar Costa Rica highly recommends the Premium Protection or a Zero Excess cover in order to have Peace of mind during your
stay in Costa Rica.
If your reservation already includes a basic cover, you may also add a ZERO Excess cover for $19.99 per day.
You may also add the Legal Fees and Tickets Cover that will cover you for administrative fees in case of an accident and for
any fine during your rental.
One-way rentals:
Domestic: Available between Europcar Stations for minimum 3 day rentals International: Not allowed
Other services:
Child Seat, Baby Seat, Booster, Surf Racks, Mobil, GPS, Internet HotSpot device.
These additional services may be requested at the time of booking or to our email reservations@europcar.co.cr to guarantee availability.
Restriction of use:
It is not permitted to cross international borders with the rented vehicle
Others conditions for car hire in Costa Rica:
For more specific conditions, please contact us to our email reservations.co.cr.
Click here to download the terms and conditions for Croatia
Tax:
25%
Deposit policy:
Total rental estimate+ 500 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
young driver charge applay
18 and 20 years old / Mini, Economy, Compact, Intermediate,
From 21 to 24 years old / Standard, Premium, Minivan
Airport surcharge:
28€
Cash rental deposit:
Not possible.
Chauffeur driven service:
Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Credit cards accepted:
AMEX, MASTRCARD, VISA, Debit cards are not accepted.
Delivery / Collection:
Not possible.
Driving licence:
Held for at least one year.
Financial qualification:
Deposit in amount 500EUR + rental value
Insurances:
Collision Damage Waiver (C.D.W), Theft Waiver (T.H.W) :Medium, Premium, Charges may vary by station and by car group..Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations with charges B) International : Available with charges - Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Other services:
Child Seat, Infant, Booster, Snow Tyres, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Use of Winter Tyres:
Under specified circumstances winter tyres will be mandatory in Croatia In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines.
Environmental Tax:
Not available
Other conditions for car hire in Croatia
Out of Hour's Surcharge: Applies to all rentals that check in or check out during the hours that our station is closed.
Grace Period:Drivers are allowed a 29 minute period of grace provided that the vehicle is returned within our hours of operation. Drivers exceeding this will pay any extra charges directly at the local rate.
Early Returns:We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Traffic Fines:Speeding, parking and other endorsements/fines are the responsibility of the hirer in full. Europcar Car Rental accepts no responsibility for any fine or payment. The renter is obliged to inform Europcar Car Rental of any fines or parking tickets issued whilst the vehicle is being used by the renter. Where Europcar receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee of €30.00, will be charged to the main driver’s credit card.
Upgrades:If on arrival the client feels that the car they have booked is not suitable for their requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. If a customer is given a free upgrade on arrival, we cannot accept any customer service queries regarding fuel or coverage costs.
Customer Service:rOur cusotmer Service Department can deal with any issues you may have. Please send an email to cru@uniline.hr . Europcar Croatia accepts no responsibility for delays which may occur at the start of hire due to circumstances beyond our control.
Click here to download the terms and conditions for Colombia
Tax:
19%
Additional driver:
4 USD per day
Age:
22 years old, Drivers between 18 to 21 will be paid $9 USD per day
Airport surcharge:
10% per rental Only applicable for Bogota station BOGT01( El Dorado International Airport), this surcharge will be charged once.
Cash rental deposit:
Small cars: $700 USD Vans: $1300 USD
Chauffeur driven service:
Not Available
Credit cards accepted:
American Express, Mastercard /Eurocard, Visa, Diners Club
Delivery / Collection:
Not available
Driving licence:
1 year
Insurances:
LDW
Fuel:
Customer will have come back the car with the same level of gas that we gave to him
One-way rentals:
A) Domestic: Penalty Zone $2000 USD B) International: Penalty Zone $2500 USD
Use of Winter Tyres:
it's not available, it's not necessary
Others:
No show fee policy €95 to USD
Restriction of use:
Tax:
9% OB (VAT) is applicable in Curacao. So on all rental prices including all extra's this tax rate is applicable.
Deposit policy:
Total rental estimate+ 750 USD.
Office hours:
Monday to Friday: 08:00 - 17:30 (8AM - 5:00 PM) Weekends and Holidays: 09:00 - 16:00 (9AM - 4PM)
Extra charge for after hours weekdays: US$ 15.00
Extra charge for after hours weekends: US$ 15.00
DELIVERY OF THE RENTAL CAR AT THE AIRPORT:
EUROPCAR CURACAO does not have a desk at the Curacao airport. We have a Meet & Greet service.
Customer(s) is/are picked up in a comfortable Dodge Caravan or Chrysler Town & Country van. The rental car will be delivered to you at our station.
Our station is a short 5 min drive from the airport.
Age:
Min age: 23 yrs and Max age: 70 yrs.
Extra charge for Young Driver 21-23 yrs is US$ 10.00 per day payment at time of delivery.
Airport surcharge:
Airport Surcharge and Airport tax are mandatory. This surcharge is $9.00 and the Airport tax is $4.00
Additionnal Driver:
Charge for extra driver(s): US$ 5.00 per day per driver payment at time of delivery
Cash Rental deposit:
US$ 750.00 charged to pre-authorized credit card
Credit cards accepted:
Only Master Card and Visa
Debit cards are accepted
Delivery / Collection:
Cars can be delivered or collected to all hotels or apartments during regular office hours.
This costs US$ 15.00 per ride.
Driving licence:
Valid driver license is mandatory
After hours:
US$ 15.00 to be paid at time of delivery after or before opening hours
Insurances:
All our vehicles have insurance.
Extra All risk insurance: US$ 20.00 small to medium vehicles per day to pay at time of delivery (no deductible)
Extra All risk insurance: US$ 35.00 full size to SUV vehicles per day to pay at time of delivery (no deductible)
Extra PAI insurance: US$ 7.00 per day to pay at time of delivery
Other services:
We also offer; Car seats or booster seats for US$5.00 a day.
GPS in combination with Road map $10.00
Restriction of use:
not for Taxi use, Racing, Towing and or re-renting
Use of Winter Tyres:
Not applicable in Curacao
Refueling charge
Economy/ Midsize:US$ 65.00 deducted from pre-authorized credit card
Fullsize and SUVUS$ 105.00 deducted from pre-authorized credit card
Chauffeur Driven Service:
Not available
In Cyprus, the current value added tax rate is 19%. All our prices in this document include VAT.
Details are available from Europcar Reservation Office.
25 years with full driving license for at least 1 year.
Drivers aged between 21 and 25 years old can drive a rental car PROVIDED that they have held a full driving license for a minimum of 3 years. Such drivers are required to pay an additional charge of €10 per rental day.
For Senior Drivers over 73 years, conditions and possible charge available from Europcar Reservation Office.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
1 or 3 years according to the drivers age and driving licence issue date. Driver license must be written in english or latin alphabet characters.
Details are available from Europcar Reservation Office.
American Express, Diners Club, Euro Card, Master Card, Visa.
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Free Within City limits and available outside City limits.
A) Domestic : Available between all Europcar stations.
B) International : Not Available.
Child Seat Baby, Child Seat Infant, Child Seat Toddler.
Certain driving restrictions may apply for driving into the country. Senior drivers over 70 years are subject to purchase additional insurance. Driving into the North part of Cyprus is not allowed and no insurance cover is provided.
Not Available.
19%
Details are available from Europcar Reservation Office.
21 or 25 years, according to the car group.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least one year.
Details are available from Europcar Reservation Office.
American Express, Diners Club, Master Card, Visa, Japan Credit Bureau.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available between all Europcar stations. B) International : Available except into some Eastern countries. Details are available from Europcar Reservation Office.
Luggage Rack, Child Seat Baby, Child Seat Infant, Bicycle Rack, Navigation System, Trailer Hitch. Available from December till April : Snow Chains, Snow Tyres , Ski Rack.
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Tax:
25%
Deposit policy:
Total rental estimate+2500 DKK
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and charges available from Europcar Reservation Office.
Age:
Minimum 23, 26 or 28 years according to the car group : For Economy and Compact cars minimum age is 23 years, Intermediate and Standard cars 26 years, all other car groups including Convertibles and Special cars 28 years.
When renting a vehicle, a driver qualified as a "young driver" (Drivers under 26 years old) pays a specific charge (the "Young Driver Surcharge").
Airport surcharge:
Details are available from Europcar Reservation office.
Cash rental deposit:
No Cash Rental Deposit Available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Master Card, Visa.
For Premium, Luxury and larger car groups, Convertibles and special cars 2 credit cards are required.
Driving licence:
Held for at least one year.
Financial qualification
Not available
Insurances:
If LDW is included in the rates quoted, the excess charge is DKK 5000 for all vehicles.
If rates quoted do not include insurance, SLDW may be purchased. The excess will then be zero for all vehicles.
If rates quoted do not include any insurance and LDW is not purchased, customers will be responsible for the full excess charge in case of accident or theft.
One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available - Details available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Infant, Child seat Toddler, Snow chains, Winter Tyres, Navigation system.
Available Within and Outside City limits on request.
Use of Winter Tyres:
According to the Danish Road Traffic Act, Winter Tyres are not mandatory. If driving to Germany, Sweden and Norway from November to March, Europcar Denmark require their Customers to book Winter Tyres as Special Equiment.
Details are available from Europcar Reservation Office.
Other conditions for car hire in Denmark
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
16%
Details are available from Europcar Reservation Office.
21 years.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years.
Cash Rental Deposit not available.
American Express, Diners Club, Master Card, Visa.
Deductible Collision Damage, C.D.W., Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
A) Domestic : Available. B) International : Not available.
Child Seat Toddler.
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Tax:
0% till End of 2017. Vat will be applied from 01-01-2018 onwards
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Charges: AED 25 Per day with a maximum of AED 250 per rental
Airport car park:
When the vehicles are returned to Dubai Airport Terminal 1 or 3 an amount of Dhs. 50/- will be charged to the rental as car Park charges.
Age:
Min Age 21 Years & Max 65 Years
Airport surcharge:
Included in the rates
Credit cards accepted:
American Express / Master Card / Visa
Delivery / Collection:
Delivery & Collection Charges: Aed 50/- Within Dubai / Jebel Ali / Sharjah Aed 200/- for Other Emirates. No Delivery & Collection fee within Europcar Outlets. If the vehicle is returned to Dubai Airport terminal 1 or Terminal 3 irrespective of pickup location an amount of AED 50.00/rental will be charged.
Driving licence:
Nationals from following countries can drive with their local license if the supported Passport and driving license are issued from same country. Countries are Kingdom of Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Germany, Italy, Switzerland, Poland, Slovakia, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Portugal, Austria, France, United Kingdom, Norway, Romania, Luxembourg, Latvia, Serbia, Lithuania, United States of America, Canada, Japan, Australia, Singapore, People's Republic of China, South Korea, New Zealand, Hong Kong and South Africa. Nationals from all other countries and those whom their passport and Driving license is not from same country must hold international driving license accompanied with their original driving license.
Rental deposit:
Deposit for Traffic Fines. 250 euros (1000 AED). Blocked from the credit card. Will be kept for 45 days from the date of offhire.
Insurances:
CDW included in the rates. SCDW is optional.
One-way rentals:
Permitted within UAE boarders (Cross borader not allowed). Within Europcar Dubai locations will be free of charge. Other locations in Dubai city collection charges will apply. All other Emirates a charge of AED 200/rental will apply. If the vehicle is returned to Dubai Airport terminal 1 or Terminal 3 irrespective of pickup location an amount of AED 50.00/rental will be charged.
Other services:
Navigation sytem 50 perday & 500 max per rental
CSI Child Seat Infant(0 to 12 months/0-13 kgs) (25 per day & 200 max per rental)
CSB Child Seat Baby (1 to 3 years/9-18 kgs) (25 per day & 200 max per rental)
Restriction of use:
Off road driving & Smoking inside the car is not allowed
Click here to download Terms and Conditions for Egypt
Tax:
14% is being added on total invoice, this tax is applied as per Egyptian Laws and is identified as a sales tax.
Rental Period:
The Rental period is the total time the vehicle spends in the custody of the customer which is also identified as “Rental Duration”. The rental duration is calculated on the bases of invisible periods of 24 hours starting from the time the vehicle is made available. However a 30 minutes grace period is applied at the end of the rental before the start of a new 24 hour period.
Extension of the original duration of the rental:
In case the customer choices to keep the vehicle for a longer period than mentioned in the rental agreement, then the customer should request an extension of the rental period. This should be done through the booking source and the customer should verify the extension with any Europcar Egypt locations. In case of extending through Europcar Egypt, then the customer should communicate with Europcar station 72 hours before the start of the extension period.
Airport surcharge:
The Airport Surcharge is included in the rate offered from Europcar Egypt in its stations in airports.
Driver Age:
Europcar Egypt applies minimum diver’s age that differs from each car category. These age calcifications are displayed below:MDMR / EDMR / CDAR / DDAR: 22 years old IMAR / SDAR: 25 years old SFAR / IFAR: 28 years old If the customer’s age is between 22 to 24 the customer can rent a IMAR or/and SADR with an extra 10 USD (with max. 100 USD)
Addition Driver:
Europcar Egypt terms and conditions states that only the authorized person (whose name is mentioned in the rental agreement) has the legal right to drive the vehicle throughout the rental period. But an additional driver can also be authorized if added in the rental agreement and is subjected to all terms and conditions applied to the main driver and will be with an extra 4 USD per day (max. 60 USD) excluded tax.
Driving License:
Europcar Egypt terms and conditions states that the customer’s driving license should be valid for at least 1 year from the start of the rental period for all categories. If the customer is non-Egyptian then an international driving license is mandatory
Traffic Violation:
During the rental period the customer is fully liable to the vehicle accordingly if any traffic violation occurs during the rental period, Europcar Egypt has the right to notify and claim the cost of that violation.
Insurance and Wavier Information:
From our experience, our customers drive quite carefully and few accidents happen. So cases of damage to the vehicle are the exception rather than the rule. But it is important to understand how we will manage the damage if it does occur. Europcar Egypt has implemented a clear damage management policy to explain how we will invoice the customer for any damage made to the vehicle during the rental period. When renting from Europcar Egypt the vehicle is fully insured against collision, theft and attempt theft damages. When renting the vehicle the customer will present a valid credit card in Europcar Egypt station and a certain amount will be blocked depending on the car category rented, this amount is identified as “ Rental Deposit “ or “ Excess amount”. In the event of vehicle damage the customer will be charged up to a maximum of the excess amount and will be debited from the blocked amount, in case the damage occurs as a result of reckless or negligent behavior or under the influence of drugs or alcohol the customer might be liable for the full cost.
The Excess amount is displayed below:
MDMR / EDMR: 300 USD CDAR: 350 USD DDAR / IMAR: 400 USD FVAR / SDAR / SFAR / FDAR/ IFAR: 500 USD
Any Insurance doesn’t cover the following:
Scratches over 15cm long Refueling charge: 35 USD Cleaning charge: 30 USD After hours charge: 20 USD Vehicle license loss or withdrawn: 150 USD Child Seat Baby (1 to 3 month): 250 USD Child Seat Toddler (4 to 7 months): 250 USD Child Seat Infant (8 to 12 months): 250 USD GPS: 300 USD Child Booster Seat (8 to 12 months): 250 USD Stereo cassette or CD: 400 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR 900 USD for groups: SDAR, FVAR, IFAR, SFAR Car Ariel: 100 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR 200 USD for groups: SDAR, FVAR, IFAR, SFAR Car Key: 450 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR 800 USD for groups: SDAR, FVAR, IFAR, SFAR Fire-extinguisher: 50 USD Lighter: 40 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR 80 USD for groups: SDAR, FVAR, IFAR, SFAR***All above rates are excluded taxes
Payment Methods:
The renter has to have an authorized credit card that written under his name to be able to rent the vehicle, also need to present the credit card in the process of checking-out the vehicle from the station.
Deposit payment:
Any kind of MasterCard and VISA credit cards are accepted, while some credit cards may require the PIN of the credit card***Note : American Express, Master or VISA debit cards are not accepted.
Rental payment:
Any kind of MasterCard and Visa cards are accepted, while some credit cards may require the PIN of the credit card. ***Note: American Express are not accepted.
Payment Terms:
All rental payments are to be paid on arrival or in advance. A valid credit card is to be presented on arrival. (No cash deposit for the excess insurance is accepted).Additional charges are to be paid on time of return of the vehicle.
Deposit release:
The deposit is released after 14 working days which start from rental check out date. ***Note: working days exclude holidays according to the Egyptian National Holidays & Weekends
Other Rental Types & Services:
Delivery / Collection: Free in Town within 20 Km, additional KM amount 1.5 USD ***All above rates are excluded taxes
One-Way Rentals:
Domestic: Available between Europcar stations. If the customer return the vehicle to any other Europcar rental location than the agreed location, repatriation costs will be charged to you.
International: Not available.
Other Services:
Child Seat Baby: 10 USD per day (maximum 50 USD)
Child Seat Toddler: 10 USD per day (maximum 50 USD) Child Seat Infant: 10 USD per day (maximum 50 USD) GPS: 15 USD per day (maximum 225 USD) ***All above rates are excluded taxes
Chauffeur Driven Service:
Available on request send us email on reservations@europcar-egypt.com
Restriction of Use:
Vehicle must not be used under any of the following conditions or for any of the following purposes; otherwise customer will take full responsibility for all charges set by Europcar: Driving the vehicle under the influence of alcohol, drugs or any other type of narcotic substances. Transportation of inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances. Transportation of any kind of pets (subject to prior authorization by Europcar). With a roof rack, luggage carrier or similar, unless supplied by Europcar, Re-rental to or use by other persons. Re-rental to or use by other persons. Carrying passengers for hire or reward, Participating in rally’s, competitions or trials, wherever they may take place, Giving driving lessons, Pushing or towing another vehicle or exceeding the authorized load weight. Travelling on non-paved roads or on roads, beaches, the surface or state of repair of which could put the vehicle's wheels, tires or it’s under body mechanics at risk, any goods and baggage carried in the vehicle, including their packing and stowage equipment, which might damage the vehicle or put the vehicles abnormally at risk.(In any way which breaks the Highway Code, road traffic laws or any other laws)Not legible to travel with the vehicles across international borders or use the ferry transfer between Egypt’s cities. ***(Customer will be liable to pay the full amount of the penalty set for breaking the law and the country traffic rules)
Rental Cancellation Policy:
If cancellation done before 1 day of the rental period starts, there will be no penalties applied (100% free cancellation). If cancellation done during the rental period, then there will be a 1 day cancellation penalty applied and the rest of the reservation is refunded In case of misuse of the vehicle within the rental period, it is subjected to cancel the reservation and take one day penalty. Europcar Egypt have the right to cancel any reservation in case of no show or delay in the following situations: For prepaid reservation: with delay more than (6 hours). For pay on arrival reservation: with delay (One hour) ***In case flight details available and communicated, the reservation will not be cancelled. ***Flight details must be available in the reservation.
Click here to download the terms and conditions for Estonia
Tax:
20%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. 4,17€+tax/per day
Age:
21-25 according to the selected car group
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash Rental Deposit not available.
Chauffeur driven service:
Available. Details are available from Europcar Reservation Office.
Credit cards accepted:
American Express, Euro Card, Master Card, Visa.
Delivery / Collection:
Available Within City limits. 24€ + tax/each
Driving licence:
Held for at least one year.
Fuel:
NA
Insurances:
Deductible Collision Damage, C.D.W., Premium protection package, Medium protection package, Theft Protection and P.A.I. : Charges may vary by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations
2) International: "Available to Finland, Latvia, Lithuania, Poland. "
Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Mandatory from 1st December to 1st of March.
Specific note:
NA
Other:
NA
Please consult the specific rental requirements of the country where you will rent the vehicle using the corresponding listbox. Rental conditions per country are subject to change without prior notice. Please check at pick-up time.
20%
None.
Minimum 21 years, maximum 70 years old.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held at least for two years according to the car group.
Details are available from Europcar Reservation Office.
American Express, Diners Club , Master Card, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Within and Outside City limits upon request. Details are available from Europcar Reservation Office.
A) Domestic : Not Available. B) International : Not Available.
Child Seat Infant, Child Seat Baby, Child Seat Toddler, Booster Seat, Mobile Phone.
Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Finland
Tax:
24 %
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office. Line 2 Line 3
Age:
19 to 24 years according to the car group. When renting a vehicle, a driver qualified as a "young driver" (from 19 to 24 years old) pays a specific charge (€24.60 per rental) (the "Young Driver Surcharge").
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash Rental Deposit not available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.
Delivery / Collection:
Available Within and Outside City limits .
Driving licence:
Held for at least one year. As of the 1st February 2018 all Chinese customers should present a valid translated Chinese Drivers licence or an International Drivers Licence at the time of pick up.
Insurances:
Deductible Collision Damage, L.D.W., Super Loss Damage Waiver, and Theft Protection: Charges may vary by car group. Personal Accident Insurance “PAI” is included in all rates. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Available on request. International one-ways are dealt case by case. Details are available from Europcar Reservation Office.
Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for France
20%
Details are available from Europcar Reservation Office.
18 years old minimum with a minimum years of driving experience according to the car category. Drivers under 25 years will be charged the 'young driver surcharge'.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least one year. (If the driver had his driving license within the french supervised driving program, he can rent certain types of vehicles the day after the driving license delivery, details are available from Europcar Reservation Office.)
Only possible for certain categories. Details are available from Europcar Reservation Office.
American Express, Diners Club, Euro Card, JCB, Master Card, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available between all Europcar stations (except for Corsica if pick-up and return stations are not both located in Corsica). B) International : Available - Details are available from Europcar Reservation Office.
Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for French Guiana
Tax:
0%
Deposit policy:
Total rental estimate+ 1000 EUR
Additional driver:
3€/day or Max 18€
Age:
MBMR to CMMD = 21 years +1 year driving licence
Other ACRISS code = 23 years + 3 years driving licence
Airport surcharge:
25€/rental
Credit cards accepted:
AMEX, VISA, MASTERCARD
Delivery / Collection:
35€ CAYENNE
50€ KOUROU
Driving licence:
MBMR to CMMD = 21 years +1 year driving licence
Other ACRISS code = 23 years + 3 years driving licence
Insurances:
PAI = 4,75€/day
One-way rentals:
35€ CAYENNE 50€ KOUROU
120€ ST LAURENT
Other services:
Booster seat 3€/day Max 21€
Baby seat 5€/day Max 30€
GPS 6€/day Max 60€
10%
Details are available from Europcar Reservation Office.
21 years. Maximum age - 70 years
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least 1 year
Details are available from Europcar Reservation Office.
American Express, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Free Within and Without City limits.
A) Domestic : Available between Europcar Stations on the same island - Details are available from Europcar Reservation Office. B) International : Not Available.
Child Seat Infant, Child Seat Baby, Child Seat Toddler, Child Booster Seat
Driving on non-paved roads is not allowed.
Details available from Europcar Reservation Office.
18%
Details are available from Europcar Reservation Office.
21 years. Maximum driving age : 75 years.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years, according to the car group.
Details are available from Europcar Reservation Office.
Credit cards not accepted until further notice.
LDW : Charges may vary by car group.
Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
A) Domestic : Available.
B) International : Not Available.
Details are available from Europcar Reservation Office.
Certain driving restrictions may apply for driving into Gabon and into certain countries. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Georgia
Tax:
20%
Deposit policy:
Total rental estimate+200 EUR
Additional driver:
10 EUR per day
Age:
21 years
Airport surcharge:
15 EUR
Cash rental deposit:
N/A
Chauffeur driven service:
On Request
Credit cards accepted:
VISA
MASTER
Delivery / Collection:
On Request
Driving licence:
International
Insurances:
200 Usd deductible porice
One-way rentals:
1) Domestic: On request
2) International: Armenia 150 EUR
Use of Winter Tyres:
Winter tire are being installed on all cars in winter period
19%
Details are available from Europcar Reservation Office.
19, 21, 23, 25 or 30 years, according to the car group.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least one year.
Not possible.
American Express, Diners Club, Euro Card, Master Card, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Child Seat Infant, Luggage Rack, Ski Rack, Snow Chains, Snow Tyres, Navigation System.
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Under specified circumstances winter tyres will be mandatory in Germany: In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines. A driver found using summer tyres in wintery conditions can be fined 40 euro. If the vehicle holds up traffic the fine is doubled. Along with the eintery conditions, the mandatory dates for winter tyres in Germany is 1st November - 31st March
20%
15 USD fixed amount per hire
Minimum 21 years for all car groups
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office. 12 USD PER DAY
Held for at least 3 years for EDAR & CDAR only
No Cash Rental Deposite
American Express, Mastercard, Visa.
Deductible Collision Damage, C.D.W., Theft Protection.
Details are available from Europcar Reservation Office.
Available Within & Outside City Limits.
A) Domestic : Not Available due to driving restriction with self drive cars
B) International : Not Available.
Child Seat 0-12 month
Cross border restriction - It is not permitted to drive the vehicle into bordering countries. Exceptions may apply. Details are available from the Europcar Reservation Office
Details are available from the Europcar Reservation Office.
Click here to download the terms and conditions for Greece
Tax:
24%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
euros 4 plus tax
Age:
21-75 years
Airport surcharge:
13% to Athens airport and 6% to all other airports
Cash rental deposit:
Not accepted . Credit Card deposit euros 300.- Debit cards not accepted
Chauffeur driven service:
Upon request
Credit cards accepted:
VISA, MASTER, DINERS, UNION PAY ( if a credit card). Debit cards not accepted
Delivery / Collection:
euros 15 plus tax within city limits . Others on request
Driving licence:
at least 1 year
Financial qualification
Credit card is mandatory for the deposit and for the pre-authorization of the CDW excess amount.
Insurances:
CDW, TW if included on the booking. Optional extras SCDW & PREMIUM PACKAGE
The CDW excess amounts that will be pre-authorized from customer's credit card upon check out are inclusive VAT € 744 for MDMR,ECMR,EDMR,EDAR,NTMR,MBMR € 992 for HBMR,HBAR,HDMR,DDMR,CMAR,EJMN,CDMR,CCAR,HMMR,CMMR,SDMR € 1240 for CTMR,CTAR,JTAR,JTMR €1.736 for IMMR,IFMR,IFBR,IFAR,SVMR,SVAR, CWMD € 2.480 PVMR,LVMR,LVAR,LVMD € 3.100 for FVMR,FVAR,PDAR,PDMR,XDAR,XDMR,LDAR,LFAR,LFMR,XTAR,XSMR,LGAR,LTAR,LTMR € 3.720 for CFAR, SFAR
One-way rentals:
see One Way Routes & Fees
Other services:
Chauffeur and Transfer services provided upon request
Restriction of use:
Drivers from countries out of EU it is mandatory to present an International Driving Lisence in order to pick up the car from the rental station or the delivery place. Driving lisence from EU or International driving lisence from all other countries should present the driver's name in latin characters
Use of Winter Tyres:
Service is not provided
Environmental Tax:
No apply in the country
In addition to the CDW , the renter is waived of the € 600, € 800 , € 1000, € 1400 , € 1500 , € 2000 , € 2.500, € 3000 , € 4000 & € 5000 or other depending of the car groups will be confirmed to the customer and upon his/her signature , if will sign and accept the optional extra charge of the SCDW & SLDW insurance with the minimum excess amount . But even if the CDW and the SCDW & SLDW insurances applied, the CDW and the SCDW & SLDW excess amount & the minimum excess amount will not valid to the following options : 1) if any damages to the underside of the car, 2) to the wheels & tires , 3) if damages caused against to the violation of the EU Traffic Law 4) damages caused upon driving to unpaved roads , 5) Driver under the influence of alcohol or other substances 6/ Damages to the windscreens . None of these damages are covered from the insurance company and the total amount of the damage cost ( including to certain cases the transportation of the car) should be paid from the driver or the company's account that covers the rental. 1/ Traffic fines cost plus administration fees of € 30 : charged to the customer. 2/ Vehicle's plates collection from the Traffic Police cost € 200.- charged to the customer ( Law3542/code L2696/1999/par3/art4.P-40)
Click here to download the terms and conditions
Tax:
8,5% VAT
Additional driver:
25€ INC VAT
Age:
Minimum Age 21 Years Old : CATEGORIES MBMR to ECMR Minimum Age 25 Years Old : CATEGORIES ECAR to XDAD
Airport surcharge:
30€ INC VAT
Cash rental deposit:
800€ INC VAT
Chauffeur driven service:
N/A
Credit cards accepted:
VISA, MASTERCARD, AMERICAN EXPRESS
Delivery / Collection:
N/A
Driving licence:
Minimum 1 year : CATEGORIES MBMR to ECMR Minimum 3 years : CATEGORIES ECAR to XDAD
Fuel:
REFUELLING CHARGES: 20€ INC VAT PER RENTAL
Insurances:
Partial Car Damage Waiver: From 6€ per day to 14€ per day Super Car Damage Waiver: From 11€ per day to 50€ per day
One-way rentals:
1) Domestic: 25€ INC VAT 2) International: N/A
Click here to download the terms and conditions for Guatemala
Tax
12% per rental day
Airport Surcharge :
N/A
Age :
25 YEARS ($10usd per day plus taxes and fees young driver surcharge allows to drive with a minimum of 21 years old)
Additional Driver :
$10 usd plus taxes and fees per rental day
Driving licence :
Mandatory and a minimum of 2 years valid
Cash Rental deposit :
For rates including insurance (LDW or CDW) the deposit amount will be rental estimate + US$750.
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
Economy (EBMR) / rental estimate + US $5,000
• Compact (MDAR) / rental estimate + US $5,000
• Intermediate (SDAR) / rental estimate + US $5,000
.Automatic(EDMR) / rental estimate +US $5,000.00
• Standard (IFMR) / rental estimate + US$7,000
• Standard (SFMR) / rental estimate + US$7,000
Standard (PFNR) / rental estimate + US$7,000
Standard(CPND) / rental estimate + US$7,000
Standard (PVMR) / rental estimate + US$7,000
• Luxury (XFAR) / rental estimate + US$10,000
• VAN (XXMR) / rental estimate + US$10,000
• SUV (LFAR) / rental estimate + US$7,000
Delivery / Collection
America Express, Master Card & VISA
One-Way Rentals :
Other Services :
"""A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
""
""For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:"
"SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package)._x000D_
The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles._x000D_
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event._x000D_
"
"LDW (CDW) – Loss and Damage Waiver is available at $24.99USD per day plus applicable taxes for all types of vehicles. _x000D_
The LDW (CDW) is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that LDW (CDW) coverage is provided by his/her credit card. All international and domestic travelers must present as well a letter of approval from the CNSF (Comisión Nacional de Seguros y Fianzas) the official Government Institution that regulates Insurance companies in Mexico. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar Mexico (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs. _x000D_
"
"A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory._x000D_
"
For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:
Economy (EBMR) usd per renta + US $5,000
• Compact (MDAR) usd per renta + US $5,000
• Intermediate (SDAR) usd per renta + US $5,000
.Automatic(EDMR) usd per renta +US $5,000.00
• Standard (IFMR) usd per renta + US$7,000
• Standard (SFMR) usd per renta + US$7,000
Standard (PFNR) rental estimate + US$7,000
Standard(CPND) rental estimate + US$7,000
Standard (PVMR) rental estimate + US$7,000
• Luxury (XFAR) rental estimate + US$10,000
• VAN (XXMR) rental estimate + US$10,000
• SUV (LFAR) rental estimate + US$7,000
Delivery / Collection
Free 15kms / Additional Kms $1usd plus taxes and fees per extra kilometer
One-Way Rentals :
Only available inside the country. For prices please llok at Retail One Way Price Sheet
Other Services :
N/A
Chauffeur Driven Service :
N/A
Restriction Of Use :
N/A
Use of Winter Tyres
N/A
Financial qualification :
N/A
Environmental Tax:
N/A
Others conditions for car hire in your country
N/A
Terms & conditions
18%
| Details are available from Europcar Reservation Office. |
| Details are available from Europcar Reservation Office. |
Visa
Available Within and Outside City limits.
A) Domestic : Not Available.
B) International : Not Available.
Details are available from Europcar Reservation Office.
Cars are exclusively rented with chauffeur driven.
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Hungary
Tax:
27%
Deposit policy:
Total rental estimate+320 000 HUF
Additional driver:
1000HUF/day Max. 10.000 HUF per rental. Applies to each additional driver
Age:
"Young Driver Charge FROM 21. TO 23. YEAR-OLD"
2000HUF/day Max.20.000 HUF per rental. Category: MXMR, EDMR, CDMR, CWMR, ICMR, IDMR, IDAR, CWMR, IWMR, FDMR
Airport surcharge:
10%
Cash rental deposit:
NO cash deposit
Chauffeur driven service:
24.000 HUF / 8 hours / / Additional hours 3000 HUF / hour
Credit cards accepted:
Amex, Eurocard/Mastercard, Visa, DinersClub, JCB. Credt card accepted with expiry date not less than 60 days at the time of check in.
Delivery / Collection:
Available Within and Outside City limits.Details are available from Europcar Reservation Office
Driving licence:
International driving licence. Driver must present valid driving licence at time of rental.
Insurances:
Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available, except for certain Eastern European countries. Details available from Europcar Reservation Office.
Other services:
Child Seat 1-3 yrs, Child Seat 0-12 month, Child Seat 4-7 yrs,Child Booster Seat Up to 12 years, Navigation System, Snow Tyres.
Details are available from Europcar Reservation Office
Restriction of use:
Forbidden countries: Bulgaria, Greece, Turkey, Albania, former Soviet states, former Yugoslavian states (except Slovenia and Croatia).
Use of Winter Tyres:
Certain driving restrictions may apply for driving into certain countries.WINTER TYRES are Mandatory between 1ST NOVEMBER and 31ST MARCH. Details are available from Europcar Reservation Office
Other conditions:
Deposit is the estimated rental price + 1000.-€
Goverment tax is min. 600 HUF/day
Click here to download the terms and conditions fro Iceland
Tax:
24%
Deposit Policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Age:
Minimum driver age is 20 or 25 years, according to the car group
Airport surcharge:
Applied to all rentals starting or ending at Keflavík International Airport
Cash rental deposit:
No Cash Rentals accepted. A valid Credit Card is a must.
Chauffeur driven service:
Details are available from Europcar Reservation Office.
Credit cards accepted:
Mastercard, Visa, Diner's club, Eurocard, American Express.
Delivery / Collection:
Available Within City limit only.
Driving licence:
Held for at least 1 year & according to car group
Financial qualification:
Renters valid Credit Card required.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Other services:
Child Seat Baby, Child Seat Infant, Navigation System and Mobile WI-Fi on request.
Restriction of use:
Driving rental cars on roads or tracks with no road number is forbidden.
Passenger cars and 2wd vehicles are strictly forbidden on roads that are marked with an F on public maps.
No insurance covers damages to the chassis of the vehicle nor damages caused by driving in or across rivers or any kind of waterways.
Use of Winter Tyres:
From November 1st until April 15th all cars come equipped with studded winter tires.
Other conditions for car hire in Iceland:
Driving outside marked trails is prohibited and is subject to nature conservation law.
Your rate is inclusive of Collision Damage Waiver (CDW), Theft Waiver (TW), airport/location surcharge, vehicle licence fee, road tax, unlimited mileage and government tax. An excess will apply to CDW and TP. If you enter a different return location to the pickup location, the one-way rental fee will be included in the price displayed to you. If during the quotation process you have stated “I live in United States of America” or “I live in Canada”, the rates you will receive are exclusive of Collision Damage Waiver (CDW) and Theft Protection (TP). Your credit card may provide this coverage for you. Please see CDW Exclusive Rates for further information.
|
Car Group |
drivers must have been eligible to hold a driving licence for the following number of years |
|
Mini / Economy / Compact / Intermediate |
8 Years |
|
Full size / Premium / Luxury /Standard Minivan |
11 Years |
|
For driving licences issued in USA and Canada |
|
|
Car Group |
drivers must have been eligible to hold a driving licence for the following number of years |
|
Mini / Economy / Compact / Intermediate |
9 Years |
|
Full size / Premium / Luxury / Standard Minivan |
12 Years |
|
Commercial Van Group |
drivers must have been eligible to hold a driving licence for the following number of years |
|
Mini / Economy / Compact / Intermediate / Standard |
|
|
For driving licences issued in USA and Canada |
|
|
Commercial Van Group |
drivers must have been eligible to hold a driving licence for the following number of years |
|
Mini / Economy / Compact / Intermediate / Standard |
|
|
Mini manual / Economy manual / Compact manual |
EUR1500 |
|
Economy automatic / Compact automatic |
EUR1600 |
|
Intermediate manual / Intermediate automatic |
EUR1800 EUR1800 |
|
Compact Wagon / Intermediate Wagon |
|
|
Intermediate SUV / Full size manual / Full size auto |
EUR2000 |
|
Standard minivan / Premium minivan / Premium automatic |
EUR 2500 |
|
Commercial van |
EUR 2000 |
Click here to download the terms and conditions for Israel
Tax:
TAX: 17% - Israeli passport holders are subject to pay TAX by law including dual citizenzhip passport holders. Only tourists with B2 or B3 Visa class permits are waived. Important: the Visa Permit must be presented at the rental desk for TAX to be waived.
Additional driver:
$2.00 per day (maximum charge $50.00).
Age:
Minimum 21 years, maximum 99 years.
Airport surcharge:
39 USD per rental
Cash rental deposit:
NO
Chauffeur driven service:
NO
Credit cards accepted:
American Express, Diners, Mastercard, Visa, Amex
Delivery / Collection:
Delivery & Collection is available on request and requires confirmation, up to 50 KM and over from Pickup location: $40.00
Driving licence:
Minimum Rental Age of driver is 21 based on car group and requirements as shown below:
Groups B(EBMR), Q(MBAR), C(ECAR), D(CCAR), E(CDAR): Minimum age required is 21 (Additional fee applies) + Drivers License valid for at least one year. Groups F(IDAR), FH(IXAH), I(SDAR), H(FDAR), M(PDAR), MH(SXAH), J(IFAR), T(CVMR): Minimum age required is 23 + D.L. valid for at least one year.
Groups R(LDAR), G(IVAR), U(PWAR), V(MVAR), V8(SVAR), S(PVMR), Y(PVMR), Z(PVAR): Minimum age is 25 + D. L. valid for at least two years (Group R minimum 3 years). Group K(SXAR), P(XDAR), W(WXAR): Minimum age required is 28 + Drivers License valid for at least five years.
Insurances:
Loss Damage Waiver & Theft Protection (CDW/THW & TP) cover damages caused to the vehicle, except the minimum Excess Charges based on car group.
An Excess Charge of $500.00-$1,000.00 will apply in case of damage according to vehicle type. CDW/THW does not cover damage caused to the Tires, Windscreen, Rooftop and underbody damage to the vehicle that will be charged accordingly.
Super CDW is optional and will reduce the renter’s responsibility to Zero in case of damage to the vehicle. Can be purchased only in conjunction with CDW/THW & TP.
SPCDW does not cover damage caused to the Tires, Windscreen and Rooftop.
TPL - Third Party Liability - Mandatory for customers that decline CDW/THW & TP, provided these are covered by the credit card company. To decline CDW/THW & TP, the renter must have a US issued World Master Card or Canadian issued Gold/Platinum Visa/Master Card or Visa Premier and provide written proof the credit card has relevant coverage for car rentals in Israel.The 3PLC coverage is mandatory in Israel as a minimum coverage if CDW/THW & TP are declined. Required to cover items that are not covered by the credit card company such as blowout’s, tire/trim damage not caused by theft, vandalism or is not a result of vehicle collision and third party damage. CDW/THW & TP protection coverage’s must be purchased if sufficient coverage by the credit card company is not supplied for rentals in Israel. Only US issued World Master Card or Canadian issued Gold/Platinum Visa/Master Card and Visa Premier can be used to waive CDW/THW & TP. Maximum security deposit is up to the full value of the vehicle if the CDW/THW & TP protection coverage’s are declined. Protection Coverage’s offered by Third Party websites will NOT be accepted. Travel Guard coverage is NOT accepted.
One-way rentals:
One Way Rentals are available FREE within all locations except for rentals To/From Eilat. One way fee for rentals To/From Eilat will apply as follows:
1-2 Day Rentals: $200.00
3 Days and over: FREE
Other services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Booster Seat, Navigation System
Restriction of use:
Car models are for guidance only and similar car models may be supplied.
Minimum charge per rental day is 24 hours. Late returns of 1 hour and over will be charged at 1/3 of the daily rate.
Late returns of 3 hours and over will be calculated as one extra day.
Use of vehicle will be at full responsibility of renter as shown on rental agreement. Every additional driver must be registered on the rental agreement as well. Crossing and exiting Israel borders and/or the Palestinian Authority Territories with the rental vehicle is strictly forbidden.
Fuel: Supplied with a full tank and recommended to return full. Vehicles returned with missing fuel will be charged an additional service fee of 30%.
Early return of vehicle prior to the original return date will be charged according to the relevant rental period rate (Daily, Weekly, Monthly, Etc).
Parking tickets, Traffic violations & Toll roads: An additional service fee of ILS 50.00 will apply for unpaid tickets ticket violations and toll road fees.
Cancellations must be sent by 24 hours prior to Pickup Time. Cancellations for 7-8-9 seat vehicles must be sent 48 hours prior to Pickup. 1 day charge will apply for No Shows.
21% From 17.09.11
Details are available from Europcar Reservation Office.
25 years (18-21 with young driver and according to the car group).Conditions and possible charge available from Europcar Reservation Office.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Only possible for some categories. Details are available from Reservation Office.
American Express, Diners club, Japan Credit Bureau, Mastercard, Visa.
Collision Damage Waiver, SCDW, Theft Protection, STHW, PAI, SPAI, PEC, PAEC, SLDW, OTCOV, Driving Guarantee. Charges may vary by car group. Details are available from Europcar Reservation Office.
Available Within & Outside City Limits.
A) Domestic : Available. Details are available from Europcar Reservation Office.
B) International : Available. Details are available from Europcar Reservation Office.
Child Seat Baby, Child Seat Infant, Ski Rack, Snow Chains, Security Jacket, Navigation system.
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
The payment of the estimated rental price and possible additional charges resulting from damages or loss of the rented vehicle must be guaranteed upon rental according to the following modalities:
Payment by means of the following cards will not be accepted in any case:
Europcar pre-paid vouchers (with specific value or with the indication Gruppo più Giorni) are accepted as means of payment for the rental price, but must be accompanied by a credit card for the amounts that have not been pre-paid (extras, fuel service, sums due in case of damages or theft of the rented vehicle).
Credit cards are accepted within the limits authorized by credit card's companies. Some cards are not accepted in all countries. Please consult the "National Rental Conditions" section.
For the rental of the following categories:
Automatic and special, or for vehicles distinguished by the acronyms
FDAR, FDMR, FSMR, FWMR, PDAR, PFAR, PWAR
Europcar requires the possession and the use, as guarantee of the rental, of two credit cards, or, alternatively, of an Amex Gold, Platinum or Centurion (black), or Visa Gold or Platinum, or, finally, of a Mastercard Gold.
For the rental of the following categories:
LFAR, LXAR, XXAR and XTMR
Europcar requires the possession and use, as guarantee of the rental, of two credit cards of which at least one is either an Amex Gold, Platinum, or Centurion (black), or a Visa Gold or Platinum or, finally, a Mastercard Gold.
Lacking even only one of the above mentioned elements required to guarantee the rental, Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for.
Prepaid rates do not comprehend any additional charge which is not expressly considered as included in the Europcar booking confirmation of prepaid rental and do not comprehend any additional service for which the customer might be responsible. At the time of the pick-up of the vehicle, the same valid credit card used in the booking phase and registered in the name of the main driver shall be presented as guarantee for any additional expense anticipated and not covered by the sum deposited as prepaid. The cards accepted in the phase of the pick-up of the vehicle are those belonging to the main networks: DINERS, VISA, MASTERCARD, AMEX. Prepaid, revolving and PayPal cards are not accepted. Visa Electron cards are accepted exclusively if issued by bank networks (no Postepay). Upon pick-up of the vehicle, a bank authorization will be required for blocking the deposit amount. Only after having handed back the vehicle, expenses, if any, will be charged on the credit card.
TVA 18%
TDT 1,5%
8 474,58 XOF
23 ANS
Available.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years.
1.500 €
Visa.
CDW - THW
SCDW - PAI
4 000 XOF
A) Domestic :Available between all Europcar stations.
B) International : Not Available.
Details are available from Europcar Reservation Office.
OUT OFF IVORY COAST
ABIDJAN 12 712 XOF
HORS ABIDJAN 20 000 XOF
Click here to download the terms and conditions for Jamaica
Tax:
16.50%
Additional driver:
5 USD per day per additional driver
Age:
Young driver charge (age 21-24): 5 USD per day
2nd Young driver charcge (age 21`-24): 5 USD per day
Senior Driver Charge (76-85): 5 USD per day
Airport surcharge:
13 % of basic rental for all car groups
Cash rental deposit:
1000 USD for the deposit
Chauffeur driven service:
not available
Credit cards accepted:
All major credit cards accepted: MASTERCARD - VISA - AMEX - Discover
Line 2
Line 3
Delivery / Collection:
St. James (Montego Bay): $20
Lucea: $30 Negril: $40 Trelawny: $30
St. Ann (Runnaway Bay): $40
Fuel:
2.50 USD / LITER FOR UNLEADED FUEL
Insurances:
CDW: 12 USD (EDAR / CDAR / IDAR) 14 USD (IFAR / IWAR / FVAR)
THW: 10 USD (EDAR / CDAR / IDAR) 12 USD (IFAR / IWAR / FVAR) SCDW: 18 USD (EDAR / CDAR / IDAR) 20 USD (IFAR / IWAR / FVAR)
STDW: 16 USD (EDAR / CDAR / IDAR) 18 USD (IFAR / IWAR / FVAR) WWI: 7USD
Other:
CSI Child Seat Infant (0 to 12 months/0-13 kgs): USD 7/day MAXIMUM USD49/rental;
CSB Child Seat Baby (1 to 3 years/9-18 kgs): USD 7/day MAXIMUM USD49/rental
CBS Child Booster Seat (under 135 cms or up to 12 years old): USD5/ day MAXIMUM USD35/rental
Navigation System: USD 11/Day MAXIMUM USD77/ rental
8%
None.
18 years.
Details are available from Europcar Reservation Office.
Local driving licence must be held for at least one year.
Warning: Local driving licence must be accompanied by an International Driving Permit (IDP) based on the Geneva Convention of Road Traffic 1949. If local licence is issued in issued in Switzerland, Germany, France, Belgium, Slovenia, Monaco and Taiwan, a Japanese translation of the local driving licence (which can be obtained from Japanese embassies) will be accepted, otherwise IDP is mandatory along with local licence.
Rental deposit is fixed: JPY36,000.00 (which is corresponding to €300). Cash rental deposit not accepted.
American Express , Diners Club, Euro Card, Master Card, Visa.
Deductible Collision Damage, C.D.W. , S.C.D.W. Non operating charges always apply , can not be waived.Depend on rented Sipp codes. Details are available from Europcar Reservation Office.
Delivery and Collection not available.
A) Domestic: Not Available. B) International : Not Available.
Child Seat Baby, Child Seat Toddler, Child Seat Infant, Snow Tyres, Snow Chains, Ski Rack available on request.
Not available.
16%
7% will be applicable at Aqaba Al Qudess Street (AQJC02) & Aqaba King Hussein Inter Airport (AQJT01) stations.
Details are available from Europcar Reservation Office.
Minimum 21 years.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years.
Details are available from Europcar Reservation Office.
American Express, Diners card, Master card, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Available - Details are available from Europcar Reservation Office.
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Child Seat Baby, Child Seat Infant, Luggage Rack.
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
16%
None.
Minimum 23 years, maximum 70 years.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years.
Cash rental deposit accepted.
American Express, Mastercard, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Free Within City Limits & not Available Outside City Limits.
A) Domestic : Available between Nairobi and Mombasa. B) International : Not available.
Not available.
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Certain categories are Chauffeur Driven Only. Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Latvia
Tax:
21%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
Extra charge applies - EUR 4.24 per day, max EUR 29.68 per rental
Age:
Minimum age for renting a car is 19 years old for all car groups, except 21 years for LVMR, LXAR, VGIW, PFAR, PDAR, LDAR, PXAR, DSMR, GFAD
Airport surcharge:
NO
Cash rental deposit:
Not accepted
Chauffeur driven service:
Available, check details at Europcar reservation centre
Credit cards accepted:
VISA, MASTERCARD, AMERICAN EXPRESS
Delivery / Collection:
Available for extra charge EUR 20.00
Driving licence:
Valid driving license held for 1 year, except 2 years for LVMR, LXAR, VGIW, PFAR, PDAR, LDAR, PXAR, DSMR, GFAD
Financial qualification:
Deposit of EUR 300.00 blocked on credit card
Insurances:
CDW, THW, Medium, Premium
One-way rentals:
Allowed to Tallinn, Tartu, Vilnius, Kaunas, Palanga, Klaipeda, Warszaw
Other services:
GPS, WiFi routers
Restriction of use:
Belorussia, Russia
Use of Winter Tyres:
Mandatory 01.december-01 march.
Environmental Tax:
Non applicable
Others conditions for car hire in Latvia
2 credit cards for certain categories (PDAR, LDAR, PXAR, DSMR, GFAD, LXAR, PFAR)
Click here to download the terms and conditions for Lithuania
Tax:
21%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
18, 21 or 25 years, according to the car group.
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Not available.
Chauffeur driven service:
Certain categories are Chauffeur Driven Only. Details are available from Europcar Reservation Office.
Credit cards accepted:
"American Express, Master Card, Visa. For LXAR, PFAR car category Europcar requires the possession and use, as guarantee of the rental, of two credit cards. Lacking it Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for."
Delivery / Collection:
Available Within City limits & available Outside City limits.
Driving licence:
Held for at least 1 year, except for LXAR, PFAR car category – 2 years.
Insurances:
"Deductible Collision Damage, C.D.W. and Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office."
One-way rentals:
"A) Domestic : Available. B) International : Available."
Other services:
Navigation system, WIFI device, Child Seat Baby, Child Seat Toddler, Child Seat infant, Child Seat booster, Snow tyres.
Restriction of use:
"Europcar cars can be driven to these countries: Latvia, Estonia, Poland, Finland, Sweden, Norway. Certain driving restrictions may apply for driving into not listed countries. Details are available from Europcar Reservation Office."
Use of Winter Tyres:
Winter tyres is mandatory in Lithuania: From 01 of November till 01 of April.
Click here to download the terms and conditions for Luxembourg
Tax:
17%
Deposit policy:
Total rental estimate+ 500 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
21 or 25 years, according to the car group
Driving licence
Held for at least one year.
Cash rental deposit:
No Cash Rental deposit available.
Chauffeur driven service:
Not available in this country
Credit cards accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.
Delivery / Collection:
Available Within & Outside City limits on request, except on Friday & Week-End
Driving licence:
Line 1
Line 2
Line 3
Environmental Tax:
Already included
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Toddler, Snow Chains, Navigation System
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
All cars equipped with all-weather/seasons M&S tyres
Specific note:
Credit Card must be presented at check-out
Valid driver license and credit card must be presented at check-out
18%
Total rental estimate+ 300 EUR
Apply for all rentals which start from Airports.
Minimum driver age is 19,21,23,25 or 30 years, according to the car group.
With the consent of the renter, the vehicle may be driven by other persons.
Held for at least two years.
Possible for certain car categories.
American Express, Diners Club, Euro Card, Master Card, Visa.
Deductible Collision Damage, CDW, Theft Protection and PAI, Charges may vary by station and by car group
Available Within and Outside City limits.
A) Domestic: Available between all Europcar stations. B) International: Available - Details are available from Europcar Reservation Office.
Child Seat Infant, Ski Rack, Snow Chains, Snow Tyres, Navigational System, Wi-Fi Hotspot,
Details are available from Europcar Reservation Office.
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Under specified circumstances winter tyres or snow chains will be mandatory in Macedonia. In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identyfaing marks. Driver must use winter tyres or summer tyres with snow chains as equipment or face fines. A driver found using summer tyres in wintery conditions without snow chains as a equipment can be fined.
The renter must present credit card.
Child Seat Infant, Ski Rack, Snow Chains, Snow Tyres, Navigational System, Wi-Fi Hotspot
Click here to download the terms and conditions for Malta
Tax:
18%
Additional driver:
Additional Driver may be added at the time of rental.
Each Additional Driver must be present in order to sign the rental agreement and must meet normal rental conditions , such as :valid driving licence, and meeting all age requirements.
Additional Driver daily charge applies
Age:
Minimum age for renting cars is 21 Years old ; for special categories 25 Years old
Maximum age is 75 years old
Young –Senior driver charge applies between 21-25 and 70-75 years old
Airport surcharge:
Included in the rate
Cash rental deposit:
Not accepted
Chauffeur driven service:
Not Available
Credit cards accepted:
Visa , Mastercard , Amex
Insurances:
Collision Damage Waiver CDW included in the rate which also carries an excess amount
Theft Waiver THW included in the rate which also carries an excess amount
One-way rentals:
Available ;One Way charge applies
Other services:
Not Available
Restriction of use:
Cross Border is not permitted
Use of Winter Tyres:
Not Applicable
Click here to download the terms and conditions for Martinique
Tax:
N/A
Age:
Young driver charge (21-23 years)
Senior driver charge (23-25 years)
Cash rental deposit:
Cash rental/ Cash deposit is not accepted. Excess Amount CDW + payment of the rental. Customer must show major Credit Card
Credit cards accepted:
Visa
Mastercard
American Express
Driving licence:
Driver must present valid driving licence at the time of the rental. Minimum driving Licence Period: 1Year- EBMR, EBMD, EDMR, MBMR, EDMD, MCMR ; 3Years: CMMR, CMMD, CDMR, CDMD, CBMR, IDAD, IMMR,
Insurances:
CDW EUR10,14
THW EUR4,61
PAI EUR3,23
Other services:
Downtown agency fee EUR 23,04
Use of Winter Tyres:
N/A
Specific note:
Late Return Penalty : one rental day based upon local rate applied at the time of rental
Grace period : 29 mins
15%
Details are available from Europcar Reservation Office.
21 or 25 years, according to the car group.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least one or two years, according to the car group.
Details are available from Europcar Reservation Office.
American Express, Dinersclub, Eurocard, Mastercard, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Available. Details are available from Europcar Reservation Office.
A) Domestic : Not Available. B) International : Not Available.
Child Seat Baby, Luggage Rack.
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Certain categories are Chauffeur Driven only. Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Mayotte
Tax:
NO TAX in MAYOTTE
Deposit policy:
Total rental estimate + 300EUR
Additional driver:
12 euros by additional driver
Age:
21 YEARS OLD for : EBMR - EDMR - HDMR - CDMR - IDMR - IVMR - CFMR - CFAR - EVMR - KPIW
23 YEARS OLD for : IGMR - IGAR - VMIW - VGIW - LVMR - IFNR
Airport surcharge:
50 euros per rental all car groups excepted : ACRISS CODE : KPIW, VMIW, VGIW = 60 EUROS
Cash rental deposit:
600 euros for the deposit
Chauffeur driven service:
Not available
Credit cards accepted:
MASTERCARD - VISA - AMEX
Driving licence:
3 YEARS for EBMR - EDMR - HDMR - CDMR - IDMR - IVMR - CFMR - CFAR - EVMR - KPIW
5 YEARS for IGMR - IGAR - VMIW - VGIW - LVMR - IFNR
Fuel:
1,80 EUROS GASOIL / 2,00 EUROS / LITER FOR UNLEADED FUEL
Other services:
BABY SEATS : 25 EUROS PER RENTAL
Tax:
16% per rental day
Additional driver:
$10 usd plus taxes and fees per rental day
Age:
21 YEARS ($10usd per day plus taxes and fees young driver surcharge allows to drive with a minimum of 18 years old)
Airport surcharge:
16% per rental day
Cash rental deposit:
For rates including insurance (LDW or CDW) the deposit amount will be rental estimate + US$750.
"For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows: • Economy (EDMR) / rental estimate + US$5,000 • Compact (CDMR & CDAR) / rental estimate + US$5,000 • Intermediate (IDMR & IDAR) / rental estimate + US $5,000 • Standard (SDMR & SDAR) / rental estimate + US$7,000 • Full Size (FDAR) / rental estimate + US$7,000 • Luxury (LDAR) / rental estimate + US$10,000 • VAN (MVAR) / rental estimate + US$10,000 • SUV (IFAR) / rental estimate + US$7,000"
Credit cards accepted:
America Express, Master Card & VISA
Delivery / Collection:
Free 15kms / Additional Kms $1usd plus taxes and fees per extra kilometer
Driving licence:
Mandatory and a minimum of 2 years valid
Insurances:
TPL – Third Party Liability coverage is a mandatory insurance that the Government traffic regulations require for all drivers in Mexico. The TPL Insurance covers up to $250,000 MXP and is included in certain rates. This coverage must be paid in addition to the amount of the daily rent of the vehicle, unless the rate expressly mentions that it is included. Liability Insurance Products purchased on third party travel websites are not accepted in Mexico. Third Party Liability is a car insurance that covers against death and or bodily injury to any third party; in an accident caused by or arising out of the use of the insured vehicle (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package).
"SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package). The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles. If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event."
"LDW (CDW) – Loss and Damage Waiver is available at $24.99USD per day plus applicable taxes for all types of vehicles. The LDW (CDW) is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that LDW (CDW) coverage is provided by his/her credit card. All international and domestic travelers must present as well a letter of approval from the CNSF (Comisión Nacional de Seguros y Fianzas) the official Government Institution that regulates Insurance companies in Mexico. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar Mexico (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs."
A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
"For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card: Economy $5,000 usd per rental Compact $5,000 usd per rental Midsize $5,000 usd per rental Intermediate $5,000 usd per rental Standard $7,000 usd per rental Full Size $7,000 usd per rental Premium $10,000 usd per rental Luxury $10,000 usd per rental Specialty $10,000 usd per rental Convertible $7,000 usd per rental VAN $10,000 usd per rental SUV $7,000 usd per rental"
"SCDW or DP: Deductible protection (0%); this service relieves the customer of financial responsibility for the deductible earmarked for material damage only, save for specific cases in which there is presumed negligence. This coverage costs $ 19.99 USD + taxes and may only be offered to those who have acquired PLI+CDW. The above-mentioned coverage will only apply if the customer follows all the clauses in the rental agreement, which means that any breach of contract will cancel the protection and the customer will then assume full responsibility for all damages incurred. NOTE: TO PURCHASE SCDW THE CDW/LDW COVERAGE MUST BE PURCHASED FIRST."
One-way rentals:
Only available inside the country. For prices please llok at Retail One Way Price Sheet
Tax:
20%
Deposit policy:
Total rental estimate+20%+500 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
Charge per additional driver is 10€ per day + VAT, 30€ max.per rental + VAT.
Age:
21-75; Drivers age restrictions apply for special and lux car groups
Airport surcharge:
3€/day + VAT
Cash rental deposit:
Cash deposit is not available.
The deposit amount will be reserved on your credit card but not debited from your account.
Deposit amount is calculated as follows: Rental price + excess for damage + fuel costs ( in local currency).
Chauffeur driven service:
Available on request.
Credit cards accepted:
Visa, Master, Amercian express
Delivery / Collection:
Available within city limits for 20€+ VAT per service.
Driving licence:
2-5 years, according to the car group.
Fuel:
N/A
Insurances:
All rates include basic insurances (CDW & THW). All Europcar extra insurances
are available.
One-way rentals:
1) Domestic: "Available for domestic and international rentals. Cross forder fee of 4€+ VAT, 40€ + VAT maximum per rental is mandatory for all cross borderings. "
2) International: "Available for domestic and international rentals. Cross forder fee of 4€+ VAT, 40€ + VAT maximum per rental is mandatory for all cross borderings. "
Other services:
Baby, child & toddler seats, Child stroller, GPS.
Restriction of use:
One way is not allowed to all islands and to Ukraine and Russia.
Use of Winter Tyres:
Winter equipment is mandatory for all rentals between
01/10-31/3 and is charged by Winterization fee in value of 4€+VAT per rental day, 40€+ VAT
maximum per rental.
Specific note:
NA
Other:
NA
Tax:
20%
Deposit amount:
Total rental estimate+16 387 MAD
Additional driver:
2 ADD can be recorded with ADD fee : 700,00 MAD per rental and for each additional driver
Age:
Min age : 21 years old for all cars, except PDMD & LDAD for which 23 years old are required
Airport surcharge:
240,00 MAD for all airport
Additional surcharge of 700,00 for Essaouira APT and Nador APT
Cash rental deposit:
Partial deposit can be accepted cash : up to 5000,00 MAD
Chauffeur driven service:
On Request, with fee of 540,00 MAD per day
Credit cards accepted:
All majors CC acceptes : Visa, MasterCard, Amex, ...
Delivery / Collection:
On Request, authorized with add charge according to the distance
Driving licence:
Driven licence of 2 years min
Fuel:
Current gas price of the gas-station + service of 200,00 MAD
Insurances:
Our rates include : liability to third party + LDW (CDW + THW) with an excess
One-way rentals:
1) Domestic: DOW : authorized with add charge for all rental durations
2) International: IOW : forbidden, not authorized & not insurred
Restriction of use:
Using unpaved roads is not allowed, damages caused to rented car on upaved roads are not covered by insurance.
Specific note:
Deposit corresponds to the Excess value or at least to "1500 EUR" in MAD.
Pack Premium does not include personal effects (not insured in Morocco)
Valid driven licence + valid passport + valid CC are required to be produced at the check-out time.
Click here to download Terms and Conditions for Netherlands
Tax:
21%
Additional driver:
With the consent of the rentee, the vehicle may be driven by other persons. Additional drivers should be registered at the Europcar office before driving the rentalcar. Conditions and fees are available at the Europcar Reservation Office.
Age:
21 Years for airport locations. 19 Years for downtown locations. Full Size, Premium, Luxury and Special category renters / drivers (e.g. BMW 3 series or higher) must be 25 years old.
Airport surcharge:
Details are available at the Europcar Reservation Office
Cash rental deposit:
Cash rental deposit is not accepted. A major credit card is mandatory.
Chauffeur driven service:
Details are available from Europcar Reservation Office.
Credit cards accepted:
American Express, VISA en Eurocard/Mastercard. Debit Cards and Electron Cards are not accepted. Two credit cards are required for Full Size, Premium, Luxury and Special categories (e.g. BMW 3 series or higher). The credit cards have to be on the name of the renter.
Delivery / Collection:
Details are available at the Europcar Reservation Office.
Driving licence:
Held for at least one year. The driving license must be written in Western script, in all other cases a valid International Driving License is mandatory. For Chinese driving licenses an official translation will meet our requirements. Drivers must present a driver's license and a passport/ID card (both original and valid) in order to check out the vehicle.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available at the Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations.
2) International: Available. Details are available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Snow Tyres, Navigation System, Safety Kit.
Restriction of use:
Cross Border Rules : The renter is allowed to drive the rentalcar in: Andorra, Austria, Belgium, France, Denmark, Finland, Germany, Ireland, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain (except Ceuta & Melilla), Sweden, Switzerland and the United Kingdom. It is not permitted to drive the car in any other country. Certain driving restrictions may apply for driving into certain countries, it is the renters responsibility to ensure that the rentalcar meets the legal requirements of the concerning country. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Details are available from Europcar Reservation Office.
15% Goods and Service (GST)
Included in your rental charges when applicable and details are available from Europcar Reservation Office. When applicable the rate is displayed in your rental agreement.
Minimum 21 or 25 years according to the car group. Additional Young Driver surcharge applies for drivers under 25.
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Full unrestricted driving licence and international drivers license in english.
Cash Rental Deposit not available. Credit card pre-authorisation of rental charges will be taken at time of pick-up. Additional bond may also be pre-authorsied on your credit card at time of pick up.
American Express, Diners Club, Master Card, Visa.
Standard Damage Liability Fee is included. Damage Cover Products to reduce the standard damage liability fee may be purchased at extra cost, including Gozen, Super Collion Damage Waiver and Collision Damage Waiver. There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.
Maybe available Within and Outside City limits.
A) Domestic : Available between Europcar stations. B) International : Not available.
Navigational Unit and Child Seats. There are some toll roads which you must pay directly to the toll road operator.
Not Available.
Click here to download the terms and conditions for Oman
Tax:
0%
Deposit policy:
Total rental estimate+ 150 OMR
Additional driver:
OME 2.5 PER DAY PER ADD DRIVER
Age:
MIN AGE 21, MAX AGE - 75
Airport surcharge:
OMR 5/-PER RENTAL
Cash rental deposit:
NOT ACCEPTED. PREPAID CREDIT CARDS / DEBIT CARDS NOT ACCEPTED .
Chauffeur driven service:
ON REQUEST, PL CONTACT chauffeur@EUROPCAROMAN.NET
Credit cards accepted:
A VALID CREDIT CARD(S) IS A MUST FOR ALL RENTALS, VISA/ MASTER CARD/ AMEX ARE ACCEPTED
Delivery / Collection:
ON REQUEST, PL CONTACT RESERVATION@EUROPCAROMAN.NET
Driving licence:
LICENSE TO BE VALID FOR ONE YEAR, a valid driving license is to be produced at the time of rental along with the Passport + visa copy
Environmental Tax:
0%
Insurances:
PREMIUM PROTECTION@ OMR 6 PER DAY AND MEDIUM PROTECTION@ OMR 4 PER DAY
One-way rentals:
ONE WAY FROM MUSCAT TO SALALAH OR VICE VERSA IS OMR 200/- PER WAY
Other services:
BICYCLE RENTALS
Restriction of use:
DRIVING INTO UAE/ crossing OMAN border with Europcar cars on road or ferry is strictly NOT allowed
Use of Winter Tyres:
Doesn’t apply in the country
Financial qualification:
A valid CC is necessary for all rentals. A preauth of full rentalcharges + OMR 150/- will be taken on the client CC. .
Other conditions for car hire in Oman:
travel to other countries / crossing borders/ wadi / sand dune bashing is strictly not allowed.
20%
15% additional Charges apply of total rental value
Minimum 25 years for all car group. Maximum age 75 years.
Charges for Chauffer is 40 USD Per Day IF needed (10 Hour Only, After 10 Hours 5 USD per Hour will be charged)
Master Card, Visa Card and cash
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group. Details are available from Europcar Reservation office
Details are available from Europcar Reservation Office.
A) Domestic: Not Available without Driver Services, Rental Vehicles Must be Returned to the Collected Station
B) International: Not Available.
Not available
Charges may apply when cancelling a service within 48 hours of the pickup time and for not ever showing to pick up the car ("No Show").
Rented Vehicle should be driven in the same city from where it is hired. For out city usage, additional charges may apply accordingly
Available.
25% of total rental Value
Click here to download the terms and conditions for Panama
Tax:
7%
Deposit policy:
Total rental estimate+342 USD
Additional driver:
$3,75 daily
Age:
23
Airport surcharge:
n/a
Cash rental deposit:
Total rental estimate+342 USD
Chauffeur driven service:
N/A
Credit cards accepted:
VISA - MASTER
Delivery / Collection:
$25
Driving licence:
UP TO 3 MONTHS WITH ANY LICENCE
Insurances:
BASIC - MEDIUM - FULL
One-way rentals:
N/A
Other services:
GPS - CHILD SEAT - WIFI
Use of Winter Tyres:
N/A
Other conditions for car hire in Panama
THE CAR CAN NOT CROSS ANY BORDER
Full terms and conditions:
Click here to download the terms and conditions for Peru
Tax:
18%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. USD5 plus tax per rental day
Age:
Minimum driver age is 21 years. A young driver surcharge of USD 10 per day + tax will apply to all drivers aged 21 to 24 years old. Rentals to under 26 years old In the event that the customer is a person under 26 years old and regardless of the type of protection that contracts under the terms and conditions set forth in the lease and in this document ,the customer authorizes EUROPCAR when picking the vehicle to retain on its credit card the sum of US $ 4,000.00 (Four Thousand and 00/100 US Dollars).
Airport surcharge:
USD 10 plus tax per rental. Meet & Greet . Our offices is located in front of to the airport. Please provide us your flight information. Our representative will be waiting at international/dosmetic arrivals to pick up you. USD 10 plus tax per rental. Meet & Greet . Our offices is located in front of to the airport. Please provide us your flight information. Our representative will be waiting at international/dosmetic arrivals to pick up you. Call us: +51 1 6101331
Cash rental deposit:
For rates including insurance (CDW) the deposit amount will be rental estimate + US$1500. "For any rates where insurance products are excluded ( CDW or LDW) the deposit amount will as follows: • Mini ( MDMR) • Economy (EDMR) • Compact (CDMR&CDAR) / • Standard ( SDAR) rental estimate + USD 1180 • SUV (IFAR) / rental estimate + US$1770 • SUV (RFAR) / rental estimate + US$ 2000 SUV (PFNR) / rental estimate + US$ 2000 • VAN (XVMR) / rental estimate + US$ 2000 Only Credit Card, no cash accepted. Card holder and owner should be the same as the reservation and renting driver.
Chauffeur driven service:
Available
Credit cards accepted:
Only Credit Card accepted
Delivery / Collection:
No cost inside Lima City including only districts of San Miguel, Magdalena, Lima Downtown, San Isidro, Miraflores. Other areas will be paid per deliver It is upon request to reservas@rentingsac.com.pe with a valid credit card and expiration date
Driving licence:
A valid driver's license must have at least 2 years old since first issue, not international licence required up to 6 months in the country. If license is not written in Roman or Latin Letters, an International Driving License will be required.
Fuel:
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. The fuel rate applied is +30% of a regular gas station.
Insurances:
CDW / THW Basic Coverage: Some rates could not include this coverage. In case it is included or purchased, all car groups have excess. Value will depend on car group. TPL- Third Party Liability insurance includes a limited coverage up to USD5000. However we offer SLI - Supplementary Liability Insurance to increase coverage for third party liability up to USD150,000. The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $15.00 USD per day plus applicable taxes, for all type of vehicles.
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of USD5000 per event. Report immediately to the offices about the damage or accident occurred otherwise all damages will be charged Declination of CDW/THW Basic Coverage: The CDW is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that CDW coverage is provided by his/her credit card. In case rate does not include CDW, passengers are allowed to decline CDW, USD 2500 will be blocked plus guarantee to the credit card for cars and USD 3000 for SUV,Pick up and Van and it will be reimbursed when the vehicle is returned safe. One-way rentals:
1) Domestic: LIM - CUZ $600 / LIM-AQP $500 / AQP - CUZ $350 - minimum 5 days rental. sipp codes not allowed MDMR, EDM "LIM - CUZ $600 + Tax / LIM-AQP $500 + Tax / AQP - CUZ $350 + Tax - minimum 5 days rental. sipp codes not allowed MDMR,EDMR " The category MDMR, EDMR, CDMR, CDAR, SDAR can used only in paved roads 2) International: NOT ALLOWED
Damages or Accidents:
Damages or accident should be reported immediately in order to activate CDW /THW,otherwise full values of damages to own and third parties involved will be charge to the customer credit card. Damages or accident should be reported inmmediately in order to activate CDW/THW,otherwise full values of damages to own and third parties involved will be charge to the customer credit card. Damage Admin Fee Damage Admin Fee 10% Failure to comply with the terms and conditions of the lease (for example, if a misuse of the vehicle is made or driving recklessly or under the influence of alcohol or drugs or not inform EUROPAR within 02 hours of the occurrence the sinister, among others.), the customer will lose any protection that engaged and will be responsible for the full cost of repair and / or replacement vehicle. None of the protections described above covers traffic "violations, loss of personal property, the cost will be the sole responsibility of the customer, or judicial or extrajudicial costs .When the customer rents a car from EUROPCAR is responsible for returning the vehicle in the same condition in which it was delivered "
Roadside Assistance Roadside Assistance:
Included w/out cost inside Lima Metropolitana. It will have a cost if the assistance is required outside of Lima . Emergency phone number 24 hours: +51 1 6101331 Included w/out cost inside Lima Metropolitana. It will have a cost if the assistance is required outside of Lima . Emergency phone number 24 hours: +51 1 6101331 Loss of Profits: The loss of profit due to the impairment of the vehicle will be calculated using the agreed rental price. Vehicle Replacement:
Car replacement subject to availability and must be requested to the station. In case of accident the passenger will be fully responsible for any transportation or tow truck cost of the car to the Europcar Station. This service is limited by geographical distance. Emergency phone number 24 hours: +51 1 6101331
Condition of Vehicle:
Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply between $10 to $80 it will depends on the return status of cleaning of the vehicule. Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply between $10 to $80 it will depends on the return status of cleaning of the vehicule. Baby Seat/ Booster Seat
Should be placed by the client
Prepayments:
If the passenger returns the car before of the agreed rental period for any reason, it will not be entitled to a refund for any unused days No refund won’t be given to customer fails to collect the vehicle at the rental start time and has not cancelled.
Grace Period:
59 minutes. Late return will correspond to a full day charge at the local rate available. Optional Coverages Offered: Optional Coverages Offered: Complementary Insurance: " In the event of an accident, this package contemplates only payment for one half the deductible of the CDW/THW coverage as a result of a collision, theft, overturning, and total loss of the vehicle. " It contemplates protection in case of personal accidents (PAI) and double coverage in relatioship with CDW in case of damage to third parties. The minimum age required to contract this package is 26 years of age for the main driver Report immediately to the offices about the damage or accident occurred otherwise all damages will be charged. The loss of profit due to the impairment of the vehicle will be calculated using the agreed rental price. "This protection does not cover damage from broken tires, rims and windshield.It does not cover the loss of accessories such as tires, emergency tire, rims, radio, speakers, headrest, and mirrors, among others. " "The theft of parts or engine components is not covered either. " For rates including insurance Complementary the deposit amount will be will as follows: • Mini ( MDMR) • Economy (EDMR) • Compact (CDMR&CDAR) / • Standard ( SDAR) rental estimate + USD 590 • SUV (IFAR) / rental estimate + US$885 • SUV (RFAR) / rental estimate + US$ 1000 SUV (PFNR) / rental estimate + US$ 1000 • VAN (XVMR) / rental estimate + US$ 1000 SLI "Europcar offers to increase coverage for third party liability up to $150,000.00*. " Glass Protection Glass protection exempts the customer from liability in case of damage to the windshield and windows. PAI This insurance provides peace and confidence that "This insurance provides peace and confidence that personal protection accounts for medical expenses in case of accident in the vehicle. Insurance is for the driver and extends to vehicle occupants, provided they are not " Exceeded the permitted number of occupants. Charge per day. Coverage: Medical Expenses up to $4000 per occupant. Permanent disability up to $20000 per ocupant. Death up to $20000 per occupant. Funeral Expenses up to $1000 per occupant.
22%
Details are available from Europcar Reservation Office.
21, 23 or 25 years, according to the car group.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least one or two years, according to the car group.
Details are available from Europcar Reservation Office.
Mastercard, Visa, American Express, Diners club, Eurocard.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I, SCDW : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Luggage Rack, Bicycle rack.Available from November till April : Snow Chains, Ski Racks, Snow Tyres.
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Click here to download the Terms and Conditions for Portugal
Please consult the specific rental requirements of the country where you will rent the vehicle using the corresponding listbox. Rental conditions per country are subject to change without prior notice. Please check at pick-up time.
23% Portugal mainland
22% Madeira
18% Azores Islands
Details are available from Europcar Reservation Office.
Minimum driver age is 19 or 25 years old, according to the car group.
When renting a vehicle, a driver qualified as a "young driver" (from 19 to 22 years old) pays a specific charge (€5 per day - with a maximum of €50 per rental) (the "Young Driver Surcharge").
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
ld for at least one or two years according to the car group.
Details are available from Europcar Reservation Office.
Access, American Express, Diners Club, Eurocard, JCB, Mastercard, Visa.
Deductible Loss and Damage, L.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available between all Europcar stations. B) International :Details are available from Europcar Reservation Office.
Child Seat Infant.
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Reunion Island
Tax:
8,5%
Additional driver:
18,44 € HT PER RENTAL
Age:
21 YEAR
Airport surcharge:
26,73 € HT PER RENTAL
Cash rental deposit:
NO CASH
Chauffeur driven service:
73,74 € HT PER DAY
08H00 TO 17H00
Credit cards accepted:
VISA - AMERICAN EXPRESS - MASTERCARD - EUROPCAR CARD
Delivery / Collection:
27,65 € HT - NORD -OUEST
27,65 € HT - NORD - SUD
Driving licence:
2 YEARS
One-way rentals:
27,65 € HT - OUEST - NORD
27,65 € HT - SUD - NORD
Use of Winter Tyres:
NOT APPLY IN OUR COUNTRY
20%
Details are available from Europcar Reservation Office.
Minimum age: 21, 23 or 25 years, according to car groups.
Maximum age: 70 years old
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least one or two years, according to the car group.
Details are available from Europcar Reservation Office.
American Express, Diners Club, Eurocard, Mastercard, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Young driver: $3.40 + VAT per day of rental, available for: under 23 years old: CDMR/CWMR/IDMR/SDMR/IFMR/SFAR/IVMR/SDAR/LDAR/PDAR/LVMR cars.
Details are available from Europcar Reservation Office.
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Whilst travelling in Romania between 1 November and 31 March and if roads are covered with ice or snow, it is a legal requirement to use snow tires.
Details are available from Europcar Reservation Office.
Full terms and conditions:
Tax:
20%
Additional driver:
12 euros (Tax included)
Age:
Minimum 18 - 27 years varies by vehicle's category - and max 65 years (if physically fit to drive). subject to having a 1-year-old driving licence
Airport surcharge:
1200 Rub in Moscow and St. Petersburg
Cash rental deposit:
Not Accepted
Chauffeur driven service:
4 278 RUB for Moscow, Moscow region and St. Petersburg. The driver works up to 8 hours a day.
Credit cards accepted:
VISA / Master Card/ american express /Union Pay/ JCB / Mir
Delivery / Collection:
Driving licence:
Held for at least one year International driving licence is a must for drivers of some countries Details available in Office
Fuel:
According to the norms of the car manufacturer. Details in the office
Insurances:
One-way rentals:
1) Domestic: Available. 2) International: Available. Details in the office
Other services:
"Child Seat Baby, Child Seat Infant, Navigation system, Rent a car on the same day Rent a car to persons under a certain age (not more than 6 months) or driving experience (not more than 6 months), Rent a car in the office during non-working hours Car supply to any point of the city Car delivery / return to other cities The return of the vehicle in the city of St. Petersburg/Moscow Registration of documents for car rental in a convenient place for the client Wheel replacement Services of a consultant at the scene of a traffic accident"
Restriction of use:
Smoking is not allowed in the cars, the customer can not go to the forest or in the field
Use of Winter Tyres:
Winter tyres must be used from October to April Line 2
Full terms and conditions:
Click here to download Terms and Conditions for Serbia
Tax:
20%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
Charge per additional driver is 10€ per day + VAT, 30€ max.per rental + VAT.
Line 3
Age:
21-75; Drivers age restrictions apply for special and lux car groups
Young driver fee applicable for drivers between 21-25 years of age
Senior driver fee applicable for drivers between 70-75 years of age
Airport surcharge:
3€/day + VAT
Cash rental deposit:
Cash deposit is not available.
The deposit amount will be reserved on your credit card but not debited from your account.
Deposit amount is calculated as follows: Rental price + excess for damage + fuel costs ( in local currency).
Chauffeur driven service:
Available on request.
Credit cards accepted:
Visa, Master, Amercian express
Delivery / Collection:
Available within city limits for 20€+ VAT per service.
Driving licence:
2-5 years, according to the car group.
Fuel:
N/A
Insurances:
All rates include basic insurances (CDW & THW). All Europcar extra insurances
are available.
One-way rentals:
1) Domestic: Available for domestic and international rentals. Cross forder fee of 4€+ VAT, 40€ + VAT maximum per rental is mandatory for all cross borderings.
2) International: Available for domestic and international rentals. Cross forder fee of 4€+ VAT, 40€ + VAT maximum per rental is mandatory for all cross borderings.
Other services:
Baby, child & toddler seats, Child stroller, GPS, WIFI.
Restriction of use:
Cross border to Kososvo and Albania is forbidden. One way is not allowed
to all islands and to Ukraine, Kosovo, Albania and Russia.
Use of Winter Tyres:
Winter equipment is mandatory for all rentals between
01/10-31/3 and is charged by Winterization fee in value of 4€+VAT per rental day, 40€+ VAT
maximum per rental.
Specific note:
NA
Other:
Cross border fee is mandatory for all cross borderings (4€ / day, 40 € max per rental)
Click here to download the terms and conditions for Slovakia
Tax:
20%
Deposit amount:
Total rental estimate+300 EUR
Additional driver:
5€ per day, max 30€ per rental
Age:
min.age 19, max.age 75
age 19-21 : 5€ per day for add.young driver
Airport surcharge:
Included in the rates
Cash rental deposit:
300€
Chauffeur driven service:
N/A
Credit cards accepted:
Amex, Eurocard, Visa, Dclub, Maestro
Delivery / Collection:
NO FREE DISTANCE, IN TOWN AT 10 EUR, OUT TOWN AT 10 EUR WITH 0,7 CENTS PER ADDITIONAL KM
Driving licence:
Accepted under law regulation of Slovakia
Fuel:
1,85 €/ l for diesel, 1,99 €/l for Unleaded gas
Insurances:
THW, CDW included in rates
One-way rentals:
1) Domestic: According to DOW plan
2) International: According to IOW plan
Other services:
childseat, GPS navigation, WIFI
Restriction of use:
CROSS BORDER RESTRICTION : NOT ALLOWED TO DRIVE TO BELARUS, RUSSIA, ROMANIA, BULGARIA, ALBANIA,YUGOSLAVIA, MACEDONIA, GREECE, CROATIA, SERBIA, BOSNIA HERZEGOVINA, ESTONIA, MONTENEGRO, MOLDOVA, UKRAINE, LATVIA, LITHUANIA, MALTA, CYPRUS, TURKEY FOR ALL CAR SIPP.
Use of Winter Tyres:
all car are prepared for season- included
Specific note:
Cash payment not available
20%
Total rental estimate+ 400 EUR
Details are available from Europcar Reservation Office.
21 or 25 years, according to the car group.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two or five years, according to the car group.
No cash rental deposit available - Only Credit card deposit.
American Express, Diners Club, Master Card, Visa.
Deductible Collision Damage, C.D.W., Theft Waiver, S.C.D.W. and P.A.I. : Charges may vary by station and by car group.
LAF MANDATORY - PAID AT THE P/U STATION
WIN MANDATORY 15 NOV-15 MARCH PAID AT THE P/U STATION.
Details are available from Europcar Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available between Europcar stations.
B) International : Available. Details are available from Europcar Reservation Office.
Child Seat 1-3 yrs, Child Seat 4-7 yrs, Child Seat 0-12 month, Child Seat Booster, Bicycle Rack, Luggage Rack, Ski Rack, Navigation System
Snow chains and Winter tyres mandatory from 15th of november until 15th of march.
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Available on Request. Details are available from Europcar Reservation Office.
15% plus 1% Tourism Levy Tax.
Details are available from Europcar Reservation Office.
18 years.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years.
Details are available from Europcar Reservation Office.
American Express, Diners Club, Eurocard, Mastercard, Visa.
Super Deductible Collision Damage, S.C.D.W., Super Theft Protection S.T.H.W and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar Reservation Office.
Child Seat Baby, Child Seat Toddler, Child Seat Infant.
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
18% and 13% in the Canary Islands
Details are available from Europcar Reservation Office.
21, 25 or 30 years, according to the car group.
When renting a vehicle, a driver qualified as a "young driver" (drivers under 25 years old) pays a specific charge (from €18,08 per day with a maximum of €175,20 per rental) (the "Young Driver Surcharge").
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least one year.
Only possible for certain categories. Details are available from Europcar Reservation Office.
American Express, Diners Club, Euro Card, Master Card, Visa, Visa Electron (only accepted for prepaid bookings via the Call Centre; not accepted for online bookings).
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar reservation Office.
Child Seat Baby, Luggage Rack, Ski Racks, Snow Chains. GPS may have additional charges if the return station is different from collection.
It is forbidden to drive vehicles into Poland, Hungary, Bulgaria, Romania, all States of the former U.S.SR and Yogoslavia, UK and the Czech Republic.
It is also prohibited to drive vehicles from Spain outside the European Continent such as to any island.
Only Economy, Compact, Intermediate and Standard car categories are permitted to be driven into Italy.
In the Balearic and canary Islands, ONLY ONE ADDITIONAL DRIVER is allowed due to insurance restrictions
Available on request in certain stations. Details are available from Europcar Reservation Office.
The Balearic Government could approve soon an environmental tax for the rentals made in the Balearic Islands to be paid in the moment of the check out. Please, find further information at you Europcar counter.
15%
Sri Lanka has only 1 International Airport and all the Airport charges are included in the rates shown.
The normal age for rentals is 21 years to 65 years of age
Up to additional 2 drivers are free of charge.
Local license preparation charge would be EUR 50
Credit Cards, Debit Cards and cash are accepted
American Express, Diners Club, Master Card, Visa.
Comprehensive (Full) Rent-A-Car Insurance
Delivery and Collection within 05 KM would be FOC others would be chargeable
The vehicle will be given in full tank and Customer has to return in full tank
All Categories can be either rented for self-drive of with chauffeur drive. The Chauffeur drive rate is EUR 30.00 per day for 10 hours service (during working hours from 8:00 to 18:00. This Included Chauffeurs fees, meals and accommodation
Terms & conditions
None.
Details are available from Europcar Reservation Office.
Minimum 18 years.
Held for at least six months
Details are available from Europcar Reservation Office.
American Express, Mastercard, Visa.
Collision Damage Waiver : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
A) Domestic: Available
B) International: Not Available
Child Seat Baby, Child Seat Toddler
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Sweden
Tax:
25%
Deposit policy:
Total rental estimate+ 3000 SEK
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
Minimum 18 years.
Airport surcharge:
Yes. Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash Rental deposit not available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Eurocard, Mastercard, Visa. No debit cards accepted,
Delivery / Collection:
Available Within and Outside City limits.
Driving licence:
Valid driving licence is required.
Insurances:
Deductible Collision Damage, C.D.W. and Theft Protection.Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar Reservation Office.
Other services:
Child Seat Infant, Child Seat Toddler, Luggage Rack, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Mandatory from December till April : Snow Tyres
Financial qualification:
Not available.
Environmental Tax:
Charges may vary by station. Details are available from Europcar Reservation Office.
Tax:
15%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Details are available from Reservation Office.
Age:
Minimum age 19, for some vehicles the minimum age is 21 or 25. A Young Driver Fee applies for drivers below 25 years of age. Details are available from Reservation Office.
Airport surcharge:
At airport locations, 20 % of the net value of the rental and protections/insurances
Cash rental deposit:
Not possible.
Chauffeur driven service:
Available. Details are available from Reservation Office.
Credit cards accepted:
American Express, Diners Club, MasterCard, Visa. Debit cards are not accepted. For some vehicles two different credit cards are required. Restriction on prepaid bookings: Only the cardholder can benefit from prepaid rates and must be present at pickup of the vehicle and provide the same credit card as used for prepayment to cover any additional non-anticipated charges not covered by the prepayment amount. The cardholder will be named as renter and main driver on the rental agreement, anyone else will be an additional driver.
Delivery / Collection:
Available. Details are available from Reservation Office.
Driving licence:
Held for at least one year. Licences issued outside Switzerland must be clearly identifiable as a driving licence, otherwise an International Driving Licence will be required. Important: The International Driving Licence without National Driving Licence is not accepted. A Passport/ID must also be provided.
Protections/Insurances:
Liability insurance, CDW (Comprehensive protection against collision/burglary), THW (Comprehensive protection against theft), BASIC (“Package“ comprehensive protection against collision/burglary/theft), MEDIUM (“Package“ comprehensive protection against collision/burglary/theft, passenger insurance, additional protection for glass, lights & tyres), PAI (Passenger insurance), WWI (Comprehensive protection for glass, lights & tyres), GIT (Goods insurance). Charges and dedutibles may vary by protection/insurance, station and car group. Details are available from Reservation Office.
One-way rentals:
Available. Details are available from Reservation Office.
Other services:
GPS Navigation System, Child Seats, Winter Tyres, Ski Racks, Snow Chains
Restriction of use:
It is permissible to use the vehicle in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy*, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland, The Netherlands. This also applies the use of the vehicle on islands within these countries (exceptions hereto are the Canary Islands and islands outside of Europe). The use of the vehicle in any other country is not permitted. *It is expressly prohibited to cross the border into Italy with the following car categories: P ... (Premium), U... (Premium Elite), L... (Luxury), W... (Luxury Elite), O... (Oversize), X... (Special). Vehicles with 6 and more seats (buses) are exempt from this restriction.
Use of Winter Tyres:
a) Mandatory from 15.11. until 30.04. b) Optional from 15.10. until 14.11. Details are available from Reservation Office.
Other conditions for car hire in Switzerland
"No Show" fee (Failure to collect the vehicle) applies. Administration charges in the event of a fine/penalty and damage/accident. Details are available from Reservation Office.
Click here to download the terms and conditions for Tanzania
Tax:
18%
Additional driver:
USD 5 per day
USD 40 Max per rental
Age:
Minimum Age: 20 Years
Maximum Age: 99
Must be holding driving license for 2 years.
Airport surcharge:
USD 40.00 including tax
Cash rental deposit:
Cash Deposit is not applicable anymore.
We take credit card pre auth deposit of US $ 600
Chauffeur driven service:
LAND ROVER DISCOVERY: LFAR (7 SEATS) CHAUFFEUR DRIVE ONLY / YUTONG MINIBUS: OVMR (15 SEATS) CHAUFFEUR DRIVE ONLY / FORD MONDEO: SDAR (5 Seats) Apply US $ 10.00 per day as chaffeur charges per day for any self driven vehicle to be provided with a driver Driver working hours per day is 10 hours
Credit cards accepted:
Mastercard
Visa
We charge 4% bank charges on full value rental
Delivery / Collection:
USD 40.00 including tax for either collection or delivery within Dar Es Salaam City
On other location - special request can be made to qoute
Driving licence:
International Driving License
Other country license accepted:ZA, EUROPE, U.S.A, AUSTRAILIA, CANADA
Fuel:
We provide vehicle with full tank
We charge USD 1.20 per liter
Insurances:
EXCESS CHARGE: USD 600 for EDAR, USD 600 for EDMR, USD 600 for SDAR, USD 1200 for IFMR & SFAR, USD 1500 for SPMR USD 1500 for FPMR, USD 1500 for FQMR, USD 1500 for FFMR
Super Waiver Per Day: USD 11.80 for EDAR,EDMR,SDAR
Super Waiver Per Day: USD 29.50 for FQMR, FPMR, IFMR, SFMR, SFAR, FFMR
One-way rentals:
1) Domestic: Free of Charge
2) International: Not applicable
Other services:
GPRS provided - US 5 per day
GPRS provided - US 40.00 per rental
Restriction of use:
Vehicle is limited within Tanzanian Mainland
Vehicle is not permitted to be driven inside National Parks
Vehicle is not allowed to be shipped to Tanzanian Island such as Zanzibar or Pemba
Use of Winter Tyres:
Not applicable
Specific note:
Advance booking 72 hours prior
Grace Period: 1 hour before changing in to a next day
Meet and Greet applicable for Airport Station until further advised. All rental to begin from SERENA/MAKTABA Station
Other:
Vehicle must be returned cleaned. Cleaning Surcharge will apply of USD 20
All vehicles are non smoking vehicle
18%
Details are available from Europcar Reservation Office.
25 years
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years.
Details are available from Europcar Reservation Office.
Visa
Deductible Collision Damage, C.D.W, Theft Protection and P.A.I: Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
A) Domestic: Not Available. B) International: Not Available.
Details are available from Europcar Reservation Office.
International driving licence is mandatory in Togo, toll will be charged at each entrance or exit of the town. Details are available from Europcar Reservation Office.
Available on request. Details are available from Europcar Reservation Office.
15%
None.
25 years old for all car groups.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least 2 years for all car groups.
CASH DEPOSIT NOT ACCEPTED
Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Loss and Damage Waiver , Super Loss and Damage Waiver.
Details are available from Europcar Reservation Office.
There is no charge for delivery and pick up services to major hotels and corporates customers ( the retal period however must be for a period of more than 2 days )
A) Domestic : Not available
B) International : Not Available.
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Booster Seat
Details are available from Europcar Reservation Office.
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
18%
Details are available from Europcar Reservation Office.
21, 23 or 30 years, according to the car group.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least one year.
Details are available from Europcar Reservation Office.
American Express, Diners Club, Mastercard, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Available Within and Outside City limits.
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Child Seat Baby.
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Available on request. Details are available from Europcar Reservation Office.
18%
Details are available from Europcar Reservation Office.
22 or 26 years, according to the car group.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years.
Cash Rental Deposit not available. By Credit card only.
American Express, Diners Club, Eurocard, Mastercard, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
|
Available. Details are available from Europcar Reservation Office. |
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Child Seat Baby, Child Seat Toddler, Child Seat Infant, Luggage Rack, Car Phone. Available from October till March : Snow Chains.
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Available on request. Details are available from Europcar Reservation Office.
20%
Details are available from Europcar Reservation Office.
24 or 28 years, according to the car group.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years.
Details are available from Europcar Reservation Office.
American Express, Diners Club, Mastercard, Visa.
C.D.W., Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Only available Within City limits.
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Child Seat Baby, Child Seat Toddler.
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
To download a PDF version of the current UK T&Cs, CLICK HERE
The UK Terms and Conditions of Hire (which we’ll refer to as ‘T&Cs’ from here onwards) together with the supplementary information that is contained in these UK specific website terms will apply to all rentals that start in the UK.
A copy of the UK T&Cs will be attached to your confirmation email (if you are booking online or via our Reservation Centres) or, if you haven’t pre-booked online or by phone, you will receive a copy when you collect your vehicle or when it is delivered to you (whichever applies). The T&Cs should be read in conjunction with the supplementary information that is provided below in this UK specific website.
If you are booking a car through the UK website for a rental in a different country please refer to the terms and conditions of hire in the country where you are heading because it is those terms that will apply to your rental. Due to local legal requirements their T&Cs will be different to those for hiring vehicles in the UK and to this supplementary information.
PLEASE NOTE THAT UNLESS YOU HAVE EITHER SIGNED THE RENTAL AGREEMENT TO ACCEPT THE VEHICLE OR TAKEN POSSESSION OF THE VEHICLE WITHOUT SIGNING A RENTAL AGREEMENT THERE IS NO CONTRACT BETWEEN US.
- If you would like to contact us please CLICK HERE.
Additional Driver:
A car or van may be driven by other persons provided we give our consent and they meet the qualifications set out in section 2 of the T&Cs (Who can rent and who can drive?). All drivers must meet our standard qualifications as set out in the T&Cs and provide a current Share Driving Licence passcode. A daily charge for each additional driver during the rental period may be levied. You will be advised of the cost for this during the booking process.
Age:
The minimum age generally to rent a vehicle from us is 22. The age policy may vary at certain Europcar Branches and some vehicles and / or products will not be available at all to drivers under the age of 25. Any such variation will be indicated during the booking process. Section 2.3.4 (Who can drive the Vehicle?) of the T&Cs gives further details of our age policy and the young driver surcharge.
There is no maximum age restriction to driving one of our vehicles except in the following locations where the maximum age is 75 years: Plymouth, Exeter City, Taunton, Pembroke and York
Animal Policy:
We do not allow any animals other than Assistance Dogs to be transported in our vehicles.
If you are travelling with an Assistance Dog we draw to your attention that we do not supply dog guards or any other form of animal restraint for our vehicles and you are therefore responsible at all times for the behaviour and well-being of your dog. This responsibility includes ensuring that the dog is suitably restrained at all times so that it remains safe; it does not distract the driver or cause risk or injury to you or any other passengers sharing the vehicle with you.
Please Note that we do not under any circumstances accept liability for damage suffered by the vehicle or for injury caused to the dog or to you or the driver or to any passengers as a result of your failure to keep the dog appropriately restrained and/or controlled.
In addition you are required to return the vehicle to us in the same condition as it was at the start of the Hire Period (fair wear and tear excepted). If it is returned to us in a dirty or messy and/or damaged condition to the extent that it will require specialist cleaning and/or repair before it can be rented to the next customer then you will be liable for the special cleaning/valet charge described in the Tariff Guide attached to the standard terms and conditions of hire (T&Cs).
Baby and Child Seats
It is the law in the UK that all children under three years old must use an appropriate child restraint ("baby seat") when travelling in any vehicle and that all children aged three or more years old and up to 135cm (approx 4ft 5in) in height must use an appropriate child restraint ("booster seat") when travelling in a vehicle.
· You, as the driver, are responsible for ensuring that any children aged under 14 years travelling in the vehicle use either a seat belt and/or the appropriate child restraint. The penalty for offenders is a £30 fixed penalty notice or a maximum fine of £500 if a case goes to court.
· You can hire a baby seat and/or a booster seat from us at the daily rate set out in the Tariff Guide attached to the T&Cs. Please ask for details at your local Europcar Branch or, alternatively, you can add this product to your booking via the 'Choose your extras' section.
Please note that whilst we can supply these seats we do not fit the seat for you. This is always your responsibility.
Cancellation, Modification, Refund and No Show Policy:
This relates to situations where you may wish to cancel or modify your booking or what happens if you don’t show up to collect your vehicle. Our policy for all of these situations is described under section 16 of the T&Cs (What if I want to cancel or modify my booking?)
Delivery & Collection -
‘Deliver & Collect’ is our UK nationwide delivery and collection service that is available for cars, vans and our Selection range of cars. For a small fee and for your convenience we will Deliver to and/or Collect a vehicle from your home or your place of work or an hotel (although there are some geographical restrictions).
Deliver & Collect is available at all UK Europcar Branches except for airports at London Barking, London Woodford Green, London Excel, London Enfield and London Croydon; plus Manchester Piccadilly Railway Station
Deliver & Collect is provided subject to the following conditions:
· Payment for the full cost of the hire must be made at the time of booking
· Deliver & Collect must be booked at the same time as you make your booking and you must provide an accurate contact number.
· Cost for Deliver & Collect:
If you give us up to 24 hours notice:
Up to 3 miles from Europcar Branch: = £15 each way;
3miles or more from Europcar Branch: = £15 each way + £1.95per mile for each mile over 3 miles each way
If you give us 24 hours notice or more:
Up to 3 miles from Europcar Branch: = £5 each way;
3miles or more from Europcar Branch: = £5 each way + £1.95per mile for each mile over 3 miles each way
· Deliver & Collect is available:
· Monday to Friday 9-6pm
· Saturday 9-1pm.
· Sunday not available.
Deliver:
· Minimum booking notice
· Cars: 2 working hours for home address and 24 working hours for business address.
· Selection vehicles and vans: 48 working hours.
· All bookings will be confirmed by the Europcar Branch and we will Deliver the vehicle within 1 hour of the time that was agreed when you made your booking. You must ensure you are available to accept delivery of the vehicle and to sign the Rental Agreement.
· If we Deliver to
· Your home address: the address must be the same as both the payment card you used to make the booking and your driving licence and you must be available to accept delivery of the vehicle and to sign the Rental Agreement.
· Your business address or an hotel: then you must give us 24 working hours notice and we will require proof of your home address (as above), and either proof of your employment at the premises or your status as a guest (at the hotel) at the time of delivery and you must be available to accept delivery of the vehicle and to sign the Rental Agreement.
If you are unable to provide us with the required information then we may refuse to leave the vehicle or we may ask you to complete the transaction at the Europcar Branch.
Collect
· We will Collect a vehicle from a home address or a business or an hotel address.
· You must be available to inspect the vehicle with us and to sign the collection paperwork when we come to Collect the vehicle
· All bookings will be confirmed by the Europcar Branch and we will Collect the vehicle within a 2 hour time-frame based on your selected time at the time of making the booking.
· If we Collect a vehicle from an address that is different to the Deliver address then a one-way charge may be incurred. The cost of the one-way charge will depend on the distance between the Collect address and the original hire Europcar Branch. You will be notified of this one-way charge during the booking process.
o We reserve the right to suspend, cancel or amend our Deliver & Collect service at any time without giving prior notice.
o We reserve the right not to Deliver a car if you do not agree, or fail to comply, with any of these conditions
Deposits:
In addition to the cost of the daily rental charge you will be required to leave a security deposit. This is explained in more detail under sections 9.1 (What are the other fees/charges that I may have to pay?) and 19 (Must I pay a deposit before picking up the vehicle?) of the T&Cs.
You can also review further details of our deposit policy at the following address on this website http://www.europcar.co.uk/terms-and-conditions/deposit-policy
Driving Licence:
UK and Northern Ireland Driving Licence holders must
· have held a full and valid driving licence for a minimum of 12 months except for rentals starting from Plymouth, Exeter, Taunton, Carmarthen, Pembroke, Aberystwyth and Llanelli when the full and valid licence must have been held for a minimum of 2 years prior to picking up the vehicle; and
· satisfy the following endorsement restrictions (because this will dictate whether or not we can rent a vehicle to you or allow you to drive it):
|
Driving Licence Endorsements |
Acceptable? |
|
|
UK |
Northern Ireland |
|
|
UT10/20/30/40/50 |
50.08.290, 50.08.295 |
NOT ACCEPTABLE |
|
Any licence with two or more periods of disqualification |
NOT ACCEPTABLE |
|
|
Any licence with one period of disqualification or Any licence with no periods of disqualification |
ACCEPTABLE ONLY AFTER 5 YEARS FROM DATE OF OFFENCE |
|
|
Any licence with one period of disqualification of less than 6 months Or Any licence with no periods of disqualification |
Refer to specific Endorsement Codes below |
|
|
DD10/20/30/40/50/60/70/80/90 DG10/40/60/80/90 DR10/20/30/31/40/50/60/70/80/90 |
41.04.001, 41.04.002, 50.08.018, 50.08.123, 50.08.124, 50.08.125, 50.08.126, 50.08.127, 50.08.129, 50.08.130, 50.08.132, 50.08.133, 50.08.136, 50.08.139, 50.08.142, 50.08.201 |
ONLY ONE DD/DG/DR ENDORSEMENT ALLOWED DD ENDORSEMENT - ACCEPTABLE ONLY AFTER 4 YEARS FROM DATE OF OFFENCE DG/DR ENDORSEMENT - ACCEPTABLE ONLY AFTER 3 YEARS FROM DATE OF OFFENCE |
|
CD40/50/60/70/71 |
50.08.204, 50.08.208, 50.08.212 |
ACCEPTABLE ONLY AFTER 5 YEARS FROM DATE OF CONVICTION |
|
BA40/BA60/ CD80/CD90/ IN10/ MR19 |
50.08.019 |
ACCEPTABLE ONLY AFTER 4 YEARS FROM DATE OF OFFENCE (IN10) / CONVICTION (REMAINDER) |
|
MR09/MR29 |
ACCEPTABLE ONLY AFTER 3 YEARS FROM DATE OF CONVICTION |
|
|
All Other Codes |
ACCEPTABLE |
|
|
NOTE: These restrictions apply to endorsements recorded on UK and Northern Ireland Driving Licences and will be considered in the order they are listed (e.g. if a licence has two or more periods of disqualification it is not acceptable even if the two corresponding endorsement codes are both acceptable on their own) |
||
and
· provide validation of their driving record each time they hire a Vehicle from us to drive in the UK. To do this they will need to use the DVLA online service “Share Driving Licence” (at https://www.gov.uk/view-driving-licence) to view and create a one-time passcode. To obtain the passcode the driver will be required to supply his/her driving licence number, National Insurance number and home postcode
If a driver is unable to obtain a passcode online then s/he should call the DVLA Customer Contact Centre on 0300 083 0013 (Mon - Fri 9am - 5pm). If this is not possible then provided the driver brings their National Insurance number with them when picking up a vehicle we can help them try to obtain the passcode by giving them access to Share Driving Licence.
For more information around the driving licence changes and guidance on using ‘Share Driving Licence’, drivers can visit: https://www.gov.uk/government/news/driving-licence-changes
Holders of the old style UK paper licence must also provide a Share Driving Licence passcode together with an additional form of photographic ID which can be a Full Valid Passport, an Armed Forces ID Card or a Police Warrant Card. No other form of identification will be accepted.
Non UK driving licence holders must provide:
· a full and valid driving licence which has been held for a minimum of 12 months. It must be clearly identifiable as a driving licence; entitle the licence holder to drive the category of vehicle they wish to rent from us and valid for use in the UK. If these conditions cannot be met then an International Driving Permit1 will be required (as well as your home driving licence);
and
· the following additional documentation: (i) Passport; and (ii) proof of entry into /exit out of the UK (e-tickets acceptable) .
1 If a Chinese driving licence is not accompanied by an International Driving Permit then we can accept a notary translation instead If your home country doesn’t issue International Driving Permits then a Letter of Endorsement issued by your home country Embassy or Consulate is acceptable.
Fines & Charges
You are liable for the payment of all charges, fees & costs arising from any congestion charge, bus lane penalties, speeding fines, road traffic offence, or parking offence involving the vehicle, including costs from the vehicle being clamped, seized or towed away & any charges/costs (or failure to pay) of the appropriate organisation if & when they ask for these payments together with our administration fee.
Please familiarise yourself with sections 9.3.1 (‘Charges and Fees relating to Fines and Penalties’) and 21.2.4 (‘Use of Personal Information’) of the T&Cs for further information.
Fuel Options and Refuelling Policy
All vehicles are supplied with a full tank of fuel at start of the hire period and you are responsible for the consumption of all fuel from the point the vehicle leaves the Europcar Branch. The rules that apply to fuelling and refuelling vehicles in the UK are set out in section 18 of the T&Cs (What is the fuel policy?)
If you collect the vehicle from the Europcar Branch and return it to a Europcar Branch yourself then, unless you have taken the Full Tank Option (see section 18.2.1 of the T&Cs), you must return the vehicle to us with a full tank of fuel (see section 18.2.2 of the T&Cs ‘Full to full’ option). If you haven’t taken the Full Tank Option and you don’t return the vehicle with a full tank of fuel then we will charge you to top up the fuel tank with the missing fuel.
If you choose our Deliver & Collect service then you are responsible for the fuel we use to Deliver and the fuel we use to Collect the vehicle. The vehicle will leave the local Europcar Branch with a full tank of fuel. Unless you have taken the Full Tank Option (see section 18.2.1 of the T&Cs) you are responsible for leaving the vehicle for us to Collect it with a full tank of fuel. If you don’t (and you haven’t taken the Full Tank Option) then, if your collection point is outside of a 5 miles radius of the local Europcar Branch, you will be charged for fuel used to top up the fuel tank when we have returned it to the Europcar Branch (so this will include the fuel used by us when we Collect the vehicle).
Whether you have chosen to collect the vehicle from and return it to a Europcar Branch yourself or to make use of our Deliver & Collect service then any necessary top-up of fuel will be charged at £0.30 per litre above the national average litre price published by the RAC at the following website address: https://www.rac.co.uk/drive/advice/fuel-watch/ plus, if applicable, a refuelling surcharge as shown in the Tariff Guide according to the refuelling rules set out under section 18.2.3 of the T&Cs.
You can find full details of the refuelling policy under section 18 of the T&Cs (‘What is the Fuel Policy?’)
Insurance and Protection Provisions:
These are described in full under section 26 of the T&Cs (Europcar insurance and protection provisions)
Invoice:
You will receive a final invoice once all elements of your rental have been settled. You will pay or be charged the full amount in one or in several lots as agreed between us.
If you book a vehicle online:
· You may decide to prepay for your booking, for example, the daily rental charge of the Vehicle and accessories for the Hire Period and for any additional services or products. Your means of payment will be debited by the agreed amount but you will not receive an invoice for that prepayment as the confirmation email will be deemed the receipt for this. Once you have returned the Vehicle to us then we will establish whether any additional fees or charges apply and will supply an invoice to show the entire cost of the Hire Period. This invoice will be sent to you via email.
· If you decide not to prepay for your booking, you will be charged at the time you pick up your Vehicle for the amount of the rental charges for the Vehicle plus the deposit and for any accessories or additional services or products or additional Drivers or protections you decide to take out before you take the Vehicle away. The cost for this will be shown on the Rental Agreement and will be agreed with you before you sign the document. Any additional fees or charges will be charged, if applicable, when you return the Vehicle (if they can be calculated at that time) and we will supply an invoice to show the entire cost of the Hire Period. This invoice will be sent to you via email.
· If you have incurred extra costs such as fines or tolls or caused damage and/or loss to the Vehicle and/or accessories then we will charge you at a later date, together with any associated administrative charges if, after the Hire Period has terminated, we become aware of them.
Lost Property:
Any property placed in the car or van is at your own risk and we take no responsibility for it. Please refer to section 11 of the T&Cs (What will happen when I return the vehicle?) for full details of our policy in regard to loss or damage to any personal belongings.
Model Choice
Make sure your trip gets off to a smooth start with Europcar UK's Model Choice service.
Drive away in the make and model you choose!
In the event that we are unable to provide the vehicle that you requested, due to mechanical issues or late returns from previous customers, you will either be offered an upgrade (if available) or the option to take a similar vehicle of the same category with a refund of the cost difference that you paid for your requested model, or a full refund.
One-Way Hires within the UK
One-way hires are permitted between all Europcar Branches subject to payment of a one-way hire charge. Such charges vary but apply to all one-way hires. The charges are included in the price quoted during the booking process (if you booked online or by phone through our reservation centres) or it can be provided by the Europcar Branch where you pick-up your vehicle.
Payment methods:
These are described in section 2.1.2 of the T&Cs (Who can rent?).
Tax:
All prices include VAT unless we tell you otherwise.
Travelling abroad:
Subject to certain restrictions a limited selection of our cars and vans may travel outside of the UK provided that:
· the vehicle will enter only the countries listed below;
· you have our prior consent; and
· you are carrying a valid VE103B 2 form; and
· you have purchased either our Europdrive or our Cross-Border Pack (whichever applies in the circumstances) 3.
A Green Card is not necessary.
You must contact your Europcar Branch either at the time of booking or at the point of checkout and before travelling to ensure your vehicle is not subject to any restrictions and to obtain the relevant consent. Please note that without the correct documentation (a valid VE103B form), you could be turned back from the border or the vehicle may be impounded or you may be subject to, and liable for, a considerable charge.
The charge set out in the Tariff Guide attached to the T&Cs will be made either for our Europdrive Pack or our Cross-Border pack (whichever applies) and is payable by all customers that we agree may take their rental vehicle for travel to or in any of the following countries :
- Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Iceland, Republic of Ireland 4, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, San Marino, Spain, Sweden and Switzerland.
Please note that no other countries are permitted travel areas for our rental vehicles
2 A VE103B form is the ONLY valid document giving owner’s permission to take a vehicle outside of mainland UK and acts as a duplicate of the Vehicle Registration Document. No letters or other documents should be used. The VE103B form is provided by the Europcar Branch at time of pick up or later by arrangement.
3 Europdrive or Cross-Border Pack: Provides cover to ensure that both you and the car or van can be recovered in the event of the car or van becoming un-drivable as the result of an accident or through mechanical failure. You are responsible for ensuring the Vehicle has the correct equipment to comply with local driving regulations in the country you will be driving the Vehicle through or within
4 Relating to travel from Northern Ireland into the Republic of Ireland: All Vehicles retained on our fleet in Northern Ireland are fitted with electronic devices which tell us if a vehicle has crossed the border from Northern Ireland into the Irish Republic. If, during your hire period, the device confirms that you have driven the vehicle across the border without our prior knowledge and consent then we will let you know immediately by email or text that the device has alerted us to your border crossing and give you advance warning that we reserve the right to charge you for the cost of the Cross-Border Pack when you return the vehicle to us at the end of the hire period.
Verifying Your Identity
Full details of how we verify your identity is set out in section 2.2 (Verifying your identity) of the T&Cs.
Contact Us
We very much hope you enjoy using the vehicle you rent from us. We do, however, appreciate that from time to time things can go wrong. If they do, we’d very much like to hear from you so we can see if there is anything we can do to put things right.
If you feel the need to complain, please contact us by phone on 0371 384 0235 (which will be charged at the standard rate from a BT landline (or similar) but other networks will vary depending on your service provider) or by email to customerservicesuk@europcar.com and we’ll try to resolve your issue.
If you prefer, you can write to us in the UK at James House, 55 Welford Road, Leicester LE2 7AR. Whether you call us or write to us we’ll aim to respond to your complaint within 10 working days of receiving your communication. If we can’t respond in these timescales, we’ll tell you why and let you know when we aim to come back to you.
Additional authorized operators can be added, for an additional charge, at the time of rental or at any rental location. The primary renter and each Additional Authorized Operator must be present to sign the rental agreement and must meet normal rental qualifications, such as showing a valid driver license, and meeting all age requirements.
Age 21-24 (18 yrs. old in NY State) – May use Credit or Debit Card and meet all payment policies. Underage Charge will apply.
Local Renter Policies also apply.
CDW:
One-way:
A Drop Fee is assessed for renting a vehicle at one of our rental locations and returning it to a different rental location. The cost of this fee varies depending on the renting and returning location.
Other:
Smoking:
SMOKING POLICY- We provide and implement a no smoking policy for all vehicles in the fleet. If the Vehicle is returned smelling of smoke from any source, you will be charged a smoke cleaning fee of up to $250 to remove the smoke odor.
Advantage/EZvehicles may be driven into Canada. They do not require presentation of liability protection letters, certificates or stickers at customs. A passport is now required to enter Canada. Canadian customs and excise regulations prohibit Canadian residents from driving United States rental vehicles in Canada and returning to the United States.
Advantage/EZ vehicles may not be driven into Mexico.
23%
Details are available from Europcar Reservation Office.
21 or 25 years, according to the car group.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office
Held for at least two or three years, according to the car group.
Cash rental deposit not available.
American Express, Diners Club, Mastercard, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
A) Domestic : Available. B) International : Not Available.
Child Seat Baby, Child Seat Infant, Child Seat Toddler.
Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Mali
Tax:
18%
Additional driver:
5000 XOF
Age:
18 years old
Cash rental deposit:
No financial transactions at airport locations
Chauffeur driven service:
All vehicles chauffeur driven
Credit cards accepted:
American Express, Euro Card, Mastercard, Visa, Diners Club
Delivery / Collection:
In-Town: 25Km free; Additional Km: 250 XOF
Driving licence:
1 year
Insurances:
SPCDW, SPTHW
One-way rentals:
A) MALI FREE DOMESTIC ONE WAY: 13019 B) MALI NO INTERNATIONAL ONE WAY: 13020
Other services:
Child Seat Baby, Child Seat Infant
Restriction of use:
International Driving Licence Mandatory for foreign customers
6%
Rental price is included
Minimum age 21 years p;d for all cars except PWAR Minimum age 30 years old for PWAR Surcharge young driver age 21-22 years old. MYR 25.00 per day, maximum MYR 100.00 per rental. Surcharge senior driver age 66-80 years old. MYR 25.00 per day, maximum MYR 100.00 per rental.
MYR 25.00 per day, maximum MYR 100.00 per rental.
It is not mandatory on the international driving license to rent a car in Malaysia. However, the license must be in Western character or with notarized translation.
It is prohibited to accept cash rental
American Express, Master Card, Visa, JCB, Union Pay
Collision Damage Waiver, Theft Waiver, Super Collision Damage Waiver, Super Theft Waiver
Details are available from Europcar Reservation Office.
A) Domestic: It is available and the surcharge is subject to location.
B) International: not available.
Child Seat Baby, Navigation System, Wifi access. Details are available from Europcar Reservation Office.
The vehicle is prohibited to enter into foreign countries. The insurance is covered on the usage within Malaysia only.
It is not available
Click here to download terms and conditions for Qatar
Tax:
Not Applicable in Qatar
Additional driver:
Additional driver can only be accepted following submission of his/her relevant driving licenses and passport copies, and subject to Europcar rules of “qualified driver” in accordance with Qatar traffic law. The same will incur extra cost of QAR.25/day/driver with a maximum amount of QAR.100/driver/ Rental Contract (daily, weekly, monthly), with a maximum number of 3 additional drivers.
Age:
Any driver, of age above 21 years, holding an accepted and valid driving license of at least 1 year old, is entitled to drive our vehicle/s under full insurance coverage. The maximum accepted age for a driver is 65 years. To drive Mini to Standard categories of vehicle, the driver age should be 21 years old. To drive Premium, SUV, Seven Seaters and Luxury categories vehicle, the driver age should be 25 years old. If the driver age is below 21 years, the insurance deductible would be QAR 2500/- per incident If the driver age is above 65 years, the insurance deductible would be QAR 2500/- per incident
Airport surcharge:
Airport Surcharge of QAR 40/- will be applicable to any Rental at Hamad Int’l Airport, Doha, Qatar.
Cash rental deposit:
QAR 1000/- will be Pre-Authorized from the main Driver's Credit card. Cash Card, Prepaid Card, Travel Card, Debit card etc. are not acceptable for rental deposit and Pre Authorization.
Chauffeur driven service:
Chauffeur driven services will be provided on request and based on availability.
Credit cards accepted:
American Express Mastercard Visa Diners Club
Delivery / Collection:
Delivery / Collection of vehicle are free within office hours and within Doha City. Outside Doha City or out of hour charges applicable at a minimum charge of QAR 50/-
Driving licence:
Qatar Driving license is mandatory for Qatar residents. If the customer is having Tourist/Business visa, their own country driving license is valid for 14 days from the date of arrival in Qatar. A valid international license can be used for the full validity of the Tourist / Business Visa. GCC Residents can drive with their GCC Driving License for a period of 3 months while on Business / Tourist Visa.
Fuel:
Full to full policy applicable. Premium fuel is to be used. In case of difference in Fuel tank, 7% service charge is added to the refueling cost.
Insurances:
Full Comprehensive insurance is provided subject to current Qatar Law. The Hirer is liable for the first QAR 1000.00 - against claims resulting from each and every accident including (hit-and-run) reporting you at fault (as evidenced by a Police report). This can be reduced / waived by buying the super collision damage waiver (SCDW) for a deductible of QAR.500.00 and Full protection insurance package FOR Zero deductibles.
One-way rentals:
1) Domestic: Available within Doha City 2) International: Not Permitted
Other services:
Medium and Long Term Rentals, Lease Services Airport Pick Up and Drop Off.
Restriction of use:
Our vehicles are not permitted to be driven Off-Road and outside the State of Qatar. Our vehicles are not permitted to be used for Safari/Fun-drive; client will be held liable to pay all damages, necessary repairs & towing charges if he/she failed to adhere with the same.
Use of Winter Tyres:
Not Applicable in Qatar
Specific note:
All Fleet cars are on Free Sell Booking Lead Time is 6 Hours Grace Period is 120 Minutes
VAT: As required by Thai laws (currently at 7%).
A minimum of 18 years.
Auhtorized, with a minimum age of 18 years.
Validity is required.
Not required.
Visa, American Express, Mastercard
Collision Damage Waiver (or Super), Theft Waiver (or Super) and Personal Accident Insurance will be provided under the Renter's requirements.
As agreed in the Rental Agreement.
A) Domestic : Provided, as agreed in the Rental Agreement.
B) International : Not provided.
As provided in the Additional Terms and Conditions of the Rental Agreement (attached above).
Not provided.
A full tank of fuel is provided by the Owner on the receipt date of Rented Vehicle, and by the Renter on the date of return.
As agreed in the Rental Agreement.
Not provided.
18%
Details are available from Europcar Reservation Office.
21 or 22 years, according to the car group.
Available, With the consent of the renter, the vehicle may be driven by other persons.
Conditions and possible charge available from Europcar Reservation Office.
Held for at least two or three years.
Details are available from Europcar Reservation Office.
Visa.
Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
A) Domestic : Available between Europcar stations.
B) International : Not available.
Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Available.
22%
Details are available from Europcar Reservation Office.
23 years.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Held for at least two years, according to the car group.
Cash rental deposit not available.
American Express, Diners Club, Mastercard, Visa.
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
A) Domestic : Available. B) International : Not Available.
Child Seat Baby, Child Seat Infant, Child Seat Toddler.
Details are available from Europcar Reservation Office.
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Vanuatu
Tax:
12.5% Tax
Deposit policy:
Total rental estimate+120 000 VUV
Additional driver:
Fee of VT3,000 per additonal driver
Age:
The minimum driver age required is 25 years old. Young drivers aged between 21 and 24 Inclusive pay 3,000 VUV per day and Insurance Excess will increase. All drivers must have held their license for a minimum period of? . A Passport will be required for identification purpose.
Cash rental deposit:
Accepted
Credit cards accepted:
VISA/MASTERCARD/AMEX INTERNATIONAL
Delivery / Collection:
VT1000 each way within the first 20km and VT100 per km thereafter
Driving licence:
Must be valid. International drivers licence not mandatory.
Insurances:
Collision Damage Waiver _ 3rd Part Liability (refer attachment for more details)
Other services:
Assistants are provided to attend breakdowns and fees are determined upon confirmation of location
baby boosters/sits available upon request, charges apply
Restriction of use:
Kia Picanto and Rio within city areas only
Other conditions for car hire in Vanuatu
Extensions must be approved and paid for in advance
Traffic infringements are responsibility fo the renter
Refer to full country conditions for further details
Tax:
16%
Additional driver:
Upon renter request, the vehicle may be driven by other persons. Conditions and additional charges apply. Details are available from Europcar Reservation Office.
Age:
21 or 23 years old according to the car group.
Airport surcharge:
N/A
Line 2
Line 3
Cash rental deposit:
N/A
Chauffeur driven service:
Chauffeur service is avaible upon request,additional charges apply. More details can be found from Europcar Reservation Office.
Credit cards accepted:
Master Card, Visa.
Delivery / Collection:
Available within and Outside City limits. Conditions and additional charges may be apply.
Driving licence:
Held for at least Three or Five years, according to the car group.
Insurances:
Collision Damage Waiver(CDW) and Theft Waiver(THW) are included with all car group (No additional Charges). Super Collision Damage Waiver (SCDW), Super Theft Waiver(STHW), Windscreen and Tyres Insurance (WWI), Personal Accident Insurance (PAI) and Super Personal Acident Insurance (SPAI) are available upon renter request, additional charges apply. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic: Available between all Europcar Stations. B) International: Not Available.
Other services:
Cross borders service is available, request must be issue at least 7 days prior to booking.Subject to availability and additional charge apply. Details are available from Europcar Reservation Office.
Restriction of use:
Details are available from Europcar Reservation Office.
Use of Winter Tyres:
N/A
Click here to download Terms and Conditions for Zimbabwe
Tax:
15%
Additional driver:
US$17.55 per rental
Age:
Minimum 22yrs Maximum 100yrs
Airport surcharge:
Included
Cash rental deposit:
Cash not accepted
No Show fees :
95 EUR charged in case of "No Show”
Chauffeur driven service:
US$35.10 per day US$7.02 per hour overtime
Credit cards accepted:
VISA MASTERCARD AMERICAN EXPRESS
Delivery / Collection:
FREE within 20km radius
Driving licence:
Must be valid for two years
Fuel:
Not included
Insurances:
Included
One-way rentals:
1) Domestic: Between US$161.00 - US$518.00 2) International: Not applicable
Other services:
GPS unit US$11.50 per day : Maximum US$150.00 Baby seat US$6.90 per day : Maximum US$150.00
Restriction of use:
N/A
Use of Winter Tyres:
N/A
Specific note:
N/A
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