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Pick up & Return location
Things have changed. And so have we. As the world faces an unprecedented health crisis, we have put special measures in place to provide you with a safe and flexible travel experience. “Safety Programme”, our #1 commitment
A 20 point vehicle hygiene check, accredited by the RAC, is carried out between each rental using a specially formulated sanitiser (conforms to British Standard EN1276)
Protective PPE measures including plexiglass installations and face masks for staff
One way and regulated entry/exit systems implemented at our branches
Stringent cleaning and disinfection of public and high-touch areas within our branches
Enhanced safe distance Delivery & Collection available for all customers
The introduction of a pre-booked Click & Collect service to avoid the need for customers to enter our stations
Your safety as well as the safety of our employees is our top priority.
Watch this video to learn more about our safety and cleaning measures.
MOVE WITH FLEXIBILITY
Europcar provides both flexible adjustments and cancellation free of charge for all of our customers. Change your booking at any time in the "Manage my booking" section.
Cancellations and modifications are free of charge up to 48 hours before the pick-up time.
For cancellations made later than this, a cancellation fee of EUR 50 / GBP 45/ AUD 88/ NZD 92 / 370 DKK (depending on local currency) or the whole price of rental if value is lower, will be charged.
MOVE WITH CONFIDENCE
We strictly comply with hygiene and social distancing best practices to benefit from a safe distance rental experience.
Clean and safe experience
A thorough, multi stage sanitisation process of our vehicles
Sanitised key placed in a sealed envelope
Once disinfected, each vehicle is sealed and flagged as clean and safe
Save time in station
Save time in station: less paper, and faster access to your vehicle!
Create and verify your account by scanning your driver’s licence.
You will then be able to manage your online check in and deposit
Your contract will be prepared in advance.
Retrieve and manage all your bookings at anytime