Vehicle Delivery & Collection

Available at all UK Europcar branches excluding all airports, Bolton, Leeds City, London Woodford Green, London Enfield, London Croydon and Manchester Trafford Park. Reading, Preston & Sheffield stations are unable to deliver to hotel or business addresses.

Delivery and Collection is a paid service available for cars and vans. Details of charges can be found in the Tariff Guide attached to the T&Cs.

Please refer to your Schedule of Charges or speak to your account manager.

Your home address: the address must be the same as both the payment card you used to make the booking and your driving licence and you must be available to accept delivery of the vehicle and to sign the Rental Agreement.

Your business address: then you must give us 24 working hours notice and we will require proof of your home address (as above), and proof of your employment at the premises at the time of delivery and you must be available to accept delivery of the vehicle and to sign the Rental Agreement.

If you are unable to provide us with the required information then we may refuse to leave the vehicle or we may ask you to complete the transaction at the Europcar Branch.

If the vehicle is collected from a different address to the delivery address, a one-way charge may be incurred and price will be dependent on distance from the original hire location. This charge will be indicated during the booking process.

Deliver and Collect is only available: Monday to Friday 9am - 6 pm and Saturday 9am - 1pm. Sunday not available. Delivery and collection must be booked at the time of reservation. Delivery will be made within a 1 working hour time-frame agreed at the time of booking and collection within a 2 working hour time-frame based on your selected time.

The vehicle will leave the local Europcar Station with a full tank of fuel. You are responsible for the fuel used for delivery. Unless you have taken the Full Tank Option, you are responsible for leaving the vehicle with a full tank of fuel on collection. If your collection point is within 5 miles of the local Europcar Station, you will not be charged for any fuel used. Outside of this area you will be charged all fuel used for the collection of the vehicle in line with our refuelling policy. We reserve the right to suspend, cancel or amend the Delivery and Collection service at any time without giving prior notice. We retain the right not to deliver a car if you fail to comply with any of these Terms and Conditions.