How can we help you ?

I have forgotten my password. What can I do?

If you’ve forgotten your Europcar password, don’t worry—it’s easy to reset.

Step-by-Step Guide:

  1. Go to the Login section on our website.
  2. Click on “Forgot your password?”
  3. Enter the email address linked to your account.
  4. You’ll receive an email with a link to reset your password.

Tip: If you don’t see the email, be sure to check your spam or junk folder.

New Account? Please Note:

If you’ve just created your Europcar account, there may be a 24-hour waiting period before you can request a password reset.

Still Not Receiving the Reset Email?

If you haven’t received anything after 24 hours, please contact us through our Contact Us page. When reaching out, include the following details to help us assist you faster:

  • Your first and last name
  • Your date of birth
  • Your Europcar ID number (if available)
  • Your driving licence number

We’re here to help you get back on the road in no time!

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