How do I raise a dispute or complaint?

No matter where your rental took place, you can always get in touch with Customer Services in your country of residence or country of rental. The team will reach out to the relevant Europcar office on your behalf and do their best to help resolve your query.

To get started, simply email our Customer Services team via the Contact Us page on our website.

We’re here to help make things right—quickly and hassle-free.