Can I Pick-up or Return a vehicle outside opening hours?

Availability for picking up or returning a vehicle outside of regular branch hours is location-dependent and often requires pre-arrangement.

1. Picking Up a Vehicle Out-of-Hours

This service is available at select locations and usually requires advance booking.

Key Requirement	Detail
Availability Check	Look for "Pick-up during closing hours" in the branch description on our website.
Fee	An out-of-hours collection charge may apply.
Vehicle Check	If picking up a vehicle when the branch is closed, please carefully check the vehicle against the condition report provided and report any new damage immediately when the branch reopens, or as instructed in your rental documents.

Delayed Flight Pick-up (Airport Branches):

If your flight is delayed and the branch is located at the airport, we may be able to accommodate the delay. To ensure this is possible, please include your flight reference in your reservation details.

2. Returning a Vehicle Out-of-Hours

You may be able to return your vehicle outside of regular opening hours using a key return box.

Key Requirement	Detail
Availability Check	Look for "Return 24/7" in the branch description on our website.
Fee	A fee per rental applies when using the key return box service.
Responsibility	You remain responsible for the vehicle until a member of our staff can check it in during regular station opening hours on the following day.