Customer Reviews & Testimonials

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What did you think of us?

Your reviews help us provide a world-class car rental experience.  

 

At Europcar, we strive to make it easy for you to get where you’re going. Whether you're renting a car for business or pleasure, Europcar has the right car to suit your needs – and our award-winning car rental outlets can be found where you need them most all over the UK and worldwide. We strive to continuously improve our services – and that is only possible with the help of your reviews.

We aim to keep things fast and simple, whilst offering every-day low prices for our customers. That's why we were voted the "World’s Leading Leisure Car Hire Company". But don't just take our word for it. Check out the Europcar reviews below to see what others thought.

Europcar is the no.1 car rental company in Europcar

Enjoy our world class service now

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Europcar Reviews

We have teamed up with Reevoo, an independent and trusted reviews company, to collect reviews from our customers after they have rented. We then enable you to consult the reviews when making a booking to help you with your purchasing decision.

 

How do we collect Europcar reviews?

Reevoo collects, stores and displays Europcar's customer reviews ensuring total impartiality and transparency.  Reevoo sends an email to customers who have booked on www.europcar.com and then rented in Austria, Australia, Belgium, France, Germany, Italy, New Zealand, Portugal, Spain, Switzerland, UK, asking for feedback on the car rented, and the service at the rental location.  Below you can see a summary of the feedback, and also the actual comments made by customers.

 

So why not read what others have to say about renting with Europcar.

 

 

Mini reviews verified by reevooReevoo

Condition of vehicle on collection
8.9
Comfort
8.2
Meets expectations
8.5
Cleanliness
8.9
Newness of the vehicle
9.1
Value for money
8.3
Overall rating
8.3
Scores 8.3 out of 10 based on 934 reviews
Reviews and scores from the last 12 months.
5 out of 10

GARY

Bradford Fairly frequent business hirer
+
Reviewer left no comment
Privelidge member didn't get upgrade as per their terms. Damage to vehicle not noted on hire sheet. This seems to be a regular occurence
Confirmed purchase: 15 November 2017
Published on: 19 November 2017
  • FIAT 500
9 out of 10

LIANNE

Occasional hirer
+
The home delivery and collection service provided.

The reasonable price.
No Sunday delivery service.
Confirmed purchase: 14 November 2017
Published on: 17 November 2017
  • HYUNDAI I10
8 out of 10

MARION

Very frequent business hirer
+
Delivered early
Basic instructions - no manual I couldn't find how to open petrol cap
Not easy to contact branch to get information
No local telephone number provided as car delivered and left for me
Confirmed purchase: 14 November 2017
Published on: 17 November 2017
  • CITROEN C1

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