Customer Reviews & Testimonials

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What did you think of us?

Your reviews help us provide a world-class car rental experience.  

 

At Europcar, we strive to make it easy for you to get where you’re going. Whether you're renting a car for business or pleasure, Europcar has the right car to suit your needs – and our award-winning car rental outlets can be found where you need them most all over the UK and worldwide. We strive to continuously improve our services – and that is only possible with the help of your reviews.

We aim to keep things fast and simple, whilst offering every-day low prices for our customers. That's why we were voted the "World’s Leading Leisure Car Hire Company". But don't just take our word for it. Check out the Europcar reviews below to see what others thought.

Europcar is the no.1 car rental company in Europcar

Enjoy our world class service now

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Europcar Reviews

We have teamed up with Reevoo, an independent and trusted reviews company, to collect reviews from our customers after they have rented. We then enable you to consult the reviews when making a booking to help you with your purchasing decision.

 

How do we collect Europcar reviews?

Reevoo collects, stores and displays Europcar's customer reviews ensuring total impartiality and transparency.  Reevoo sends an email to customers who have booked on www.europcar.com and then rented in Austria, Australia, Belgium, France, Germany, Italy, New Zealand, Portugal, Spain, Switzerland, UK, asking for feedback on the car rented, and the service at the rental location.  Below you can see a summary of the feedback, and also the actual comments made by customers.

 

So why not read what others have to say about renting with Europcar.

 

 

Mini reviews verified by reevooReevoo

Condition of vehicle on collection
8.8
Comfort
8.2
Meets expectations
8.5
Cleanliness
8.9
Newness of the vehicle
9.1
Value for money
8.2
Overall rating
8.4
Scores 8.4 out of 10 based on 1106 reviews
Reviews and scores from the last 12 months.
10 out of 10

ROBERT

Fairly frequent business hirer
+
Brilliant service
Reviewer left no comment
Confirmed purchase: 10 May 2018
Published on: 13 May 2018
  • SMART FORFOUR
10 out of 10

STEPHEN

Maidstone Fairly frequent leisure time hirer
+
Good customer service at Maidstone.
Invoice came written in French!
Confirmed purchase: 09 May 2018
Published on: 12 May 2018
  • FIAT 500
10 out of 10

ALISON

France Very frequent leisure time hirer
+
Lovely car, easy to find controls , good hire car. Staff professional and friendly
There was a tyre pressure light that was constantly alight, when I asked about it on my return they were not concerned .
Confirmed purchase: 06 May 2018
Published on: 09 May 2018
  • FIAT 500

Standard reviews verified by reevooReevoo

Condition of vehicle on collection
8.7
Comfort
8.7
Meets expectations
8.6
Cleanliness
8.7
Newness of the vehicle
8.9
Value for money
8.3
Overall rating
8.4
Scores 8.4 out of 10 based on 1887 reviews
Reviews and scores from the last 12 months.
2 out of 10

ANGUS

Maidstone Very frequent business hirer
+
The car as not serviced properly and they forgot to add the ad blue - so it broke down and I lost a days work. They didnt even say sorry or offer an upgrade o compensation
Rubbish car and rubbish service
Confirmed purchase: 08 May 2018
Published on: 11 May 2018
  • VAUXHALL INSIGNIA
10 out of 10

DAVID

Warwick, UK Occasional hirer
+
Everything - good on economy, driving position and comfort
The HUGE one way fee
Confirmed purchase: 01 May 2018
Published on: 07 May 2018
  • MITSUBISHI OUTLANDER LS AWD AUTO
9 out of 10

SANDRA

Manchester Fairly frequent leisure time hirer
+
Size of the boot, usable sat av, decent sized engine
The parking break is a switch, which is tricky to get used to
Confirmed purchase: 01 May 2018
Published on: 04 May 2018
  • VAUXHALL INSIGNIA

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