Frequently asked questions

Frequent Traveller Programmes

Questions regarding our miles accrual / miles redemption policies with our Frequent Traveller partners, if your subject is not covered online or you require additional assistance please contact us.


Can I earn Frequent Flyer miles with my Europcar rental?

If you are a member of a frequent flyer programme, and Europcar is a partner of this programme, all your qualifying Europcar rentals earn miles according to a pre-defined miles grid. To make sure your Frequent Flyer Miles are credited, please provide your Frequent Flyer details on the booking page of your online reservation and present your membership card at time of rental.

Please review our Frequent Traveller Programs section to see how many miles or points can be earned for each of our partners, what is considered as a qualifying rental, and obtain any other information.

Can I receive Frequent Flyer miles or points on Previous Rentals?

To receive mileage credit for rentals which took place within the last 6 months*, please send a copy of your boarding pass and rental record to Europcar International, Airlines Partnerships Department, 3 avenue du Centre, 78881 St Quentin en Yvelines Cedex, FRANCE. To receive airline mileage credit from any of our frequent flyer partners, please contact the airline directly.

* Some partners allow retroactive mileage credit for different periods. Please refer to your Frequent Flyer Programme membership guide.

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Europcar frequent traveller programmes
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