Europcar UK celebrated last week after winning one of the first ever BAA SPARK awards. Its Gatwick Airport team scooped the Best Customer Service Team – Car Rental.

Europcar, Europe’s leading car rental company, has re-structured its business development team as part of a broader strategy to improve customer service, it was announced today.

Corporate Manslaughter - buzz words amongst companies the length and breadth of the country. Paul Broughton Head of Rental Sales at Europcar UK gives some points for consideration.

Europcar and easyJet offer customers new car rental package.

EUROPCAR announced in 2003 that it had taken the European number one position in the short-term car rental hire market.

Europcar, Europe’s leading car rental company has appointed Simon Harper as training and development manager.

Europcar, Europe’s leading car rental company has launched the industry’s first 24 hour, seven day a week customer service centre.

As the main holiday season fast approaches, often the last thing holiday-makers think about is how to get to the airport - should they drive and pay the cost of parking, beg a friend to help out or seek alternative arrangements.

Statement of Mr. Salvatore CATANIA, Chief Executive Officer of Europcar Group.

2004, A RECORD YEAR FOR EUROPCAR

• Record profits, up by 16%.
• An increase of 10% in the number of rental days and a 6% rise in turnover.
• The company receives the most prestigious awards for its quality of service.