To protect our customers as well as ourselves from fraud. By implementing this procedure, it increases the quality of customer service by reducing the chance that a dishonest person can use a customer's good name and credit card illegally.
The Thumbprint is a compulsory requirement for our Retail customers. Therefore, the choice remains with the customer on whether they wish to proceed with the rental.
The Touch Pads are not like an ink-pad and will not stain hands or clothes. You will be asked to press your thumb on the pad and then press the thumb onto the Rental Agreement.
We will return the thumbprint to the customer at the end of the rental or destroy it by simply crossing the thumbprint through with a permanent black marker pen. The choice can be determined by the customer.
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