- freeDeliver is our free delivery and collection service for car hire. Available on hires for 2 days or more within a 15 miles radius of a hire location.
- If you live more than 15 miles from a hire location, please use our weDeliver service.
- Yes, your can have your hire vehicle delivered and you can drop it back at one of our hire locations
- Alternatively you can collect your hire vehicle from one of our 180 hire locations and we'll collect it from you at the end of the hire
Prices are in addition to daily hire rate:
- 0-15 miles £10 each way - total £20
- 16-30 miles £20 each way - total £40
- 30+ miles £30 each way- total £60
- The vehicle will be fully fuelled before leaving the hire location. The fuel required to drive the vehicle to your home will not be reimbursed. When the vehicle is collected it should be fully fuelled unless you have purchased our Full Tank Option. Back at the Hire Location the vehicle will be re-fuelled and you will not be charged for fuel. See our fuel options
- You will only be charged for fuel if the vehicle is not full at the time of collection (unless the full tank option was purchased).
- You will be charged at the national average pump price* plus £0.85 per litre for the full amount.* http://www.petrolprices.com/
- Delivery and Collection is available within our business hours; o Mon-Fri 09.00 to 18.00 (excluding bank holidays) Saturday 09.00 to 13.00
No, but we can deliver vans through weDeliver, our paid delivery and collection service.
Yes, available for hires for 2 days or more and within 15 miles radius of a Prestige hire location.
- Yes, through weDeliver, our paid delivery and collection service.
- Simply call our Reservations Team on 0871 384 9950 or complete a call back form online and a member of our Reservations Team will call you back to arrange your booking.
- You can make an enquiry online using our Call Back Form, however to book delivery and collection you will need to speak to a member of our Reservations Team on 0871 384 9950
- Yes, we need to validate your name and home address details against the credit/debit card used as the method of payment. The Payment card will need to match your name and be registered to your home address. Can I book any additional products?
- At time of booking you will be given the opportunity to include any additional products (i.e. Sat Nav, Additional Driver, and Risk Reduction Cover).
- You will have another opportunity to include additional products when we call you 24 hours prior to delivery.
- For details of our additional products please enquire when making the booking. What is the delivery and collection process?
-Once you have placed a booking with our Reservation Team, confirming delivery and collection details, you will receive a reservation number.
- You will be contacted 24 hours prior to your hire starting to re-confirm the booking details
- You will need to be available for 1 hour before the start of the hire to take collection of the vehicle
- You will be contacted when the vehicle has left our hire location to advise you of the vehicle details (make, model and colour) and the delivery driver's name.
- You will be contacted before the hire is due to finish to confirm the collection details.
This will be delivered by either a member of our team, or by our approved outsourced delivery and collections company.
Our drivers will either get picked up by a colleague, or use a compact motorcycle which they stow away in the boot of the vehicle
You will need to have the following documents otherwise the hire may have to be cancelled.
- Photocard and counterpart driving licence
- Utility bill or bank statement
- Passport (required if you do not have the photocard licence)
- Credit Card/Debit Card used to make the booking
We require the person paying for the vehicle hire and any additional drivers to be present (all drivers will need to show both parts of their licence).
- We can only deliver a vehicle to the home address that the payment card is registered to.
- The only person that can take delivery of the vehicle is the person that is paying for the hire.
- We can only accept payment by credit card/debit card. The payment card must match with your name and home address details and will need to be paid in full prior to the hire commencing.
The hirer (person who has paid for the hire) is responsible for the vehicle up to 2 working hours after the hire period has ended. This includes: o Any charges relating to parking, congestion zones or fines. o Any damage to the vehicle.
- Yes, someone else may be present for collection of the vehicle but will need to agree to sign for the vehicle's condition. As the hirer (the person who has paid for the hire vehicle) you will still be responsible for the car up to 2 hours prior to the collection.
If you wish to keep the vehicle for longer than you have booked please call the hire location the vehicle was delivered from to make the arrangements.
Yes, this can be arranged when making the booking, or if your plans change you can arrange this by calling the hire location.
Yes, but you will be charged at the national average pump price* plus £0.85 per litre to fill the tank. *petrolprices.com
This will be within the category of vehicle that you have booked as we can not guarantee make and model.
Subject to availability and full terms and conditions
